Hospitality and tourism is an exciting and demanding international industry where you need specialist skills and knowledge to succeed. If you see yourself as a future leader, our specialist management course will give you the tools to achieve your goals. It includes a field trip and hands-on work placements.
We’ve developed our Masters course to make sure you develop highly relevant skills that you can apply in the widest range of settings.
Some of the most important skills you’ll need to succeed in hospitality and tourism are ‘soft skills’ such as customer handling, team work, problem-solving and oral communication skills. Our course will help you to develop all of these and more. There’s a focus on management skills which will position you well for higher-level roles in hotels, tourism and hospitality management.
As well as hospitality and tourism, we’ll draw on knowledge from the fields of general business studies and marketing, placing great emphasis on the practical application of concepts so that you can be sure you’re developing ‘real’ skills as well as theoretical understanding. Studying in Cambridge, a renowned tourist destination, you’ll be able to hone your natural abilities and prepare yourself for the next stage of your career.
During the course there’ll be opportunities to go on a field trip as part of the Contemporary Issues in Tourism and Hospitality module, and to work in genuine tourism and hospitality environments, putting what you’ve learnt into practice. You’ll also enjoy guest lectures by speakers from our Global Sustainability Institute.
Lord Ashcroft International Business School is one of the largest business schools in the east of England. You'll benefit from state-of-the-art teaching and learning facilities, study areas, campus libraries with online databases containing professional journals, plus our Virtual Learning Environment (VLE) through which you can access study resources and help. We’re the business school of choice for several world renowned corporations including UPS, Barclays, Crawfords and Harrods, whose staff study our business degrees.
Our course is designed to make sure that you graduate with expert subject knowledge - but also with skills that are in demand by the international hospitality industry. These include soft skills such as customer handling, team working, communication and problem solving, as well as technical, practical or job-specific skills.
Principles of Marketing Management
Contemporary Issues in Tourism and Hospitality
Human Resource Issues in a Global Context
Research Methods for Business and Management
Postgraduate Major Project
Finance for Decision Making
You'll be assessed individually and through group work. Assessment methods can include feedback in class discussion, evidence of research, project work based on case studies and work experience, case study evaluation and oral presentations. You’ll also need to display critical reflection in your Postgraduate Major Project.
The Lord Ashcroft International Business School is one of the largest business schools in the East of England, with nearly 100 full-time teaching staff and approximately 6,000 students from more than 100 countries.
Our striking and award-winning business school building in Chelmsford, as well as new buildings in Cambridge, offer the most advanced learning technologies. We’re well-recognised for our centres of excellence by students, employers and professional bodies alike.
What makes us stand out is that our courses don't just give you sound academic knowledge – they’re at the cutting edge of current business practice and highly relevant to employers. This is owing to the close links we have with the business community and the partnerships we've developed with a wide variety of businesses and public service organisations.
We're interested in people who are confident, ambitious and ready to take the challenge of making a difference in the world of business. If that's you, we'd love to hear from you.
This programme is an ideal opportunity to get equipped with the analytical, statistical and soft skills necessary for success in industry, business or in the public sector. From day one you will find yourself working on solutions to complex organisational challenges using mathematical modelling, experimental design, statistical analysis, and numerical computation. Opportunities for summer projects in a wide range of industries are an integral part of the programme.
The MSc programme in Operational Research and Statistics provides students with the ideal skill set in mathematical modelling, experimental design, statistical analysis, and numerical computation. This programme also provides soft skills such as communicating results to managers/executives. These prepare students to pursue a wide variety of career opportunities in industry, business or in the public sector.
Operational Research is the application of scientific methods to the study of complex organisational problems. It is concerned with applying advanced analytical methods to make effective decisions in strategic planning or operational planning, and build more productive systems.
An MSc is generally accepted as being highly desirable for starting and developing a career in OR. The MSc is also a good preparation for research work.
A highlight of the programme is the 3-month summer project. The student is usually placed with a nearby company and works on a real problem of practical importance to that company.
This Committee is a good indicator of the high regard in which the Southampton MSc programmes involving Operational Research are held by outside organisations. Its purpose is to ensure that the MSc programmes produce graduates with the requisite skills for the needs of industry. It also provides a focal point for liaison between the Operational Research Group and industry. You have the chance to meet the Committee several times during the year. Major companies including Shell, British Airways, BAA, BT, The AA, Dstl and HM Revenue & Customs are represented on the Committee.
Compulsory modules: Deterministic Operational Research (OR) Methods; Stochastic OR Methods; Statistical Theory and Linear Models; Statistical Computing; Presenting Reports
Optional modules: Visual Basic for Applications; Spreadsheet and Database Modelling; Forecasting; Computer Analysis of Data and Models; Nonlinear Optimisation; Case Studies; Revenue Management; Computer Intensive Statistical Methods; Generalised Linear Models; Topics in Statistics; Bayesian Methods; Design of Experiments; Clinical Trials; Survival Analysis
The rapid globalisation of the sports market, the influence of technology on product research and development and new business models, foreign direct investment in the sports industry supply chain, and the provision of sport related goods and services for increasingly sophisticated and diverse market segments are all contributing to the continued growth of the sports industry.
Rapid growth in the volume and variety of sports publications, sports-related internet sites, and enhanced mass media exposure of sports events and activities is resulting in an increase in the need for individuals with a knowledge of sport communications/media.
Global industrialisation, urbanisation and lifestyle and demographic changes mean that governments and public agencies worldwide are likely to increasingly use sport as a tool for social policy and economic and social development. The management and administration of these programmes and interventions require specific knowledge and management skills.
These developments ensure that the sports industry continues to be a significant and diverse industry in the future, sustaining exciting and satisfying career opportunities for years to come.
On this course you gain
It is suitable for you if
The course builds on existing study or industry experience to develop the knowledge and skills required for personal and professional development. It equips you for a career in sport management by giving you an in-depth understanding of core aspects of business and finance and building soft skills such as leadership and team working, all underpinned by the latest research in sport management.
Your studies are made up of eight assessed modules, which include an industry-based research project in which you work with sport organisations to develop solutions to problems or explore potential market opportunities. Recent clients include • Manchester City FC • The International Cricket Council • The Singapore Sports Council • Badminton England • UFC (Ultimate Fight Championship) • Sheffield United FC • Sheffield Wednesday FC.
You also have the option to complete a 12 week work placement, where you receive support and advice from a placement mentor. We use our network of local, regional, national and international employers to help secure you a challenging and fulfilling placement.
Our teaching team includes staff with substantial industry, research and consultancy experience, many of whom work in the University’s internationally renowned Sport Industry Research Centre.
Sheffield Hallam are a Skills Development Partner of the Chartered Institute for Managing Sport and Physical Activity.
Full-time – one year – two days a week with four taught modules each semester followed by a project
Part-time – typically two years – tailored to your needs where possible and normally one day a week
The course is made up of eight core modules, plus a research or work-based learning project. Modules provide a broad grounding across management disciplines in sport business. Most teaching is in small groups of typically less than 20 people, allowing for close interaction between students and academic staff.
Choose one from:
Before you start the course, we supply you with an induction pack that includes a reading list to introduce you to the general management and specialist modules. We also run an induction programme to prepare you for the course.
During the induction we assess your existing study, IT and language (for international students) skills. This assessment leads to an individual learning plan to improve and develop your skills. We also provide language tuition as needed, if your first language is not English. Dissertation workshops help you to prepare for your dissertation.
Graduates of this course have skills that can be applied to commercial, public and non-profit organisations, with career opportunities that include working with • regional, national and international sporting bodies • local authority and voluntary sector sport • sporting clubs • sport leagues • major venues and facilities • event management organisations • sports consultancies • player-agent organisations • sport related government agencies • sponsorship procurement.
If you are already working in sport when you begin the course, you will be in an excellent position to improve your career after graduating.