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Business Improvement MSc / PG Cert / PG Dip

Course Description

The MSc Business Improvement course equips students with the knowledge and skills required to better examine their processes and procedures in order to effect strategic improvements and change. This programme is designed for anyone with a position of responsibility for change within their organisation. It aims to develop practitioners who will be capable of making significant contributions to the area of business improvement, producing graduates capable of creating the operational improvements needed to keep up with the pace of change in the global business community.

Key benefits

- The course is recognised and accredited by ICIPS - the Institute of Continuous Improvement in Public Services, although it is not limited to those in the public sector.

- Prizes are awarded to students who show outstanding performance in particular modules, on the course.

Visit the website: https://www.ulster.ac.uk/courses/course-finder/201617/business-improvement-12717

Course detail

- Description -

The programme has kept pace with new innovations and developments in the area of business improvement and has supported businesses in terms of continuous improvement. The concept of business improvement originated in the domain of manufacturing and tradable services. However, perhaps as a result of the intellectual force of new public management and the Review of Public Administration (2002) in Northern Ireland, the concept of business improvement now permeates all aspects of economic activity across the private, public and voluntary sectors. Indeed, job titles such as Director of Improvement and Business Improvement Manager are becoming more apparent across a range of public service departments.

Students who successfully complete the two modules in semester 1 and the module in semester 2 (to a value of 60 credit points) may exit with a Postgraduate Certificate. Students who successfully complete the module in semester 3 of Year 1 and two modules across semesters 1 and 2 of Year 2 (to a value of 120 credit points) may exit with a Postgraduate Diploma.

- Course purpose -

This course equips those who want to make an impact in the workplace by identifying and implementing ways of improving how the organisation operates.

- Course format and assessment -

Students will study a diet of modules which will help them to gain a practical understanding of a variety of business improvement subject areas.

The teaching of this course is in 3 day blocks, which allows for discussion and exploring theory and practice in depth using examples from students' own experience and organisations. The 3 day block model also allows us to bring in guest speakers from industry to further explore theory and practice.

Assessment is via written assignments for each module which are largely practical in nature where possible

Career options

This course is primarily aimed at equipping students with the skills to allow them to improve the operational performance of an organisation. The MSc Business Improvement course can lead individuals into positions focused on business improvement within organisations.

Students who have studied on the course over the last few years have had successful careers in organisations such as Bombardier, BE Aerospace, FG Wilson, NI Water and other public sector organisations.

How to apply: https://www.ulster.ac.uk/apply/how-to-apply#pg

Why study at Ulster?

1. Over 92% of our graduates are in work or further study six months after graduation.
2. We are a top UK university for providing courses with a period of work placement.
3. Our teaching and the learning experience we deliver are rated at the highest level by the Quality Assurance Agency.
4. We are an international university with more than 2,000 international students from over 80 countries and Alumni from 121 countries.
5. More than 4,000 students from over 50 countries have successfully completed eLearning courses at Ulster University.

Flexible payment

To help spread the cost of your studies, tuition fees can be paid back in monthly instalments while you learn. If you study for a one-year, full-time master’s, you can pay your fees up-front, in one lump sum, or in either five* or ten* equal monthly payments. If you study for a master’s on a part-time basis (e.g. over three years), you can pay each year’s fees up-front or in five or ten equal monthly payments each year. This flexibility allows you to spread the payment of your fees over each academic year. Find out more by visiting http://www.ulster.ac.uk/learnyourway


A comprehensive range of financial scholarships, awards and prizes are available to undergraduate, postgraduate and research students. Scholarships recognise the many ways in which our students are outstanding in their subject. Individuals may be able to apply directly or may automatically be nominated for awards. Visit the website: https://www.ulster.ac.uk/apply/fees-and-finance/scholarships

English Language Tuition

CELT offers courses and consultations in English language and study skills to Ulster University students of all subjects, levels and nationalities. Students and researchers for whom English is an additional language can access free CELT support throughout the academic year: https://www.ulster.ac.uk/international/english-language-support

Visit the Business Improvement MSc / PG Cert / PG Dip page on the Ulster University website for more details!

Entry Requirements

A second class honours degree (or equivalent) plus at least three years’ relevant work experience in the areas of general management/business improvement/quality management/change management. English language entry requirements: View Website

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