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MSc International Hotel Management

Course Description

This programme combines our academic expertise with Surrey’s unmatched industry connections to provide you with an understanding of the operational, managerial and strategic issues involved in running successful hotel services worldwide.


Ranked number one for hospitality and tourism programmes in the UK by the Good University Guide, Surrey combines a fresh, dynamic outlook with a leading international reputation.

At our School of Hospitality and Tourism Management, you will benefit from forward-thinking degree programmes, unsurpassed connections with leading figures in the world of hospitality and tourism, and a remarkable track record in graduate employment.

Visit the website http://www.surrey.ac.uk/postgraduate/international-hotel-management


Successful hotels are increasingly recognising that they can thrive and gain real competitive advantage from the effective management of assets, competences and capabilities.

Our MSc in International Hotel Management focuses on the operation, delivery and management of successful hotel (and hotel related) services worldwide. An integral aim of the programme is to encourage you to consider hospitality management from a range of perspectives.

Through the programme, you will gain the ability to identify and understand the key decisions facing hospitality managers, as well as evaluating alternative approaches to the management of these areas.

The programme will be of particular interest to graduates wishing to build a career in hotel management; experienced managers and executives who wish to broaden their knowledge and improve their skills in modern business practice; and educators in the hotel field who wish to further their experience.

Programme structure

This programme consists of six compulsory modules, two optional modules and a dissertation.

Compulsory modules:

Research Methods
Hospitality nad Tourism Operating Systems
Hospitality Services Marketing
Organisational Behaviour
Accounting and Finance for Business
Strategic Management of International Hotel Companies

Optional modules:

Business Plan for Hospitality and Tourism
Consumer Behaviour
Revenue Management
Intercultural Management in the Hospitality Industry
Ethics and Corporate Social Responsibility
Current Issues in Hotel Development and Management

Example module content

- Hospitality and Tourism Operating Systems

This module develops your understanding of systems theory, systems design and systems analysis. You will be able to apply this to a range of hospitality operations and critically evaluate the effectiveness of existing or potential operating systems.

- Hospitality Services Marketing

This module provides an introduction to hospitality marketing. It develops an understanding of the role of marketing as a business philosophy, viewing marketing as a systematic thought process.

- Organisational Behaviour

This module integrates the study of forms, structures and processes of organisations with the human aspects of psychology at work, providing a set of analytical processes for understanding behaviour at work and managerial processes.

- Accounting and Finance for Business

This module encourages the ability to think across management disciplines and appreciate the significance of the fiscal implications of decisions. It enables you to apply accounting principles and financial theory to decision-making in modern business organisations.

- Strategic Management of International Hotel Companies

This module encourages you to consider hospitality management from the strategic perspective. Increasingly it is recognised that successful organisations may achieve competitive advantage from this.

- Research Methods

Introducing the process of research project formulation and the key elements of research design, this module prepares you to design and carry out research for your dissertation in a systematic and scientific manner.

- Asset Management

This module develops an understanding of how companies manage their property assets and align this with their overall strategy. In some industries, notably retail and hospitality, maintenance, improvement and management of property is an essential part of a firm’s activity.

- Revenue Management

This module develops an understanding of revenue management in the international hotel industry. The aim of the module is to introduce you to how revenue management is executed and the impact it has on business performance. The module will be approached from the viewpoint of the revenue manager, who needs to manage this complex activity with the aid of specialists both inside and outside his or her organisation.

- Intercultural Management in the Hospitality Industry

The module meets the needs of students who wish to develop an understanding of major issues facing human resources management within international hospitality industry. It enables students to apprehend the meaning of culture in an organization and to develop management practices within the global hospitality industry.

- Business Plan for Hospitality and Tourism

This module helps you acquire demonstrate the skills and knowledge to independently define, plan and execute a Business Plan for your dissertation.

- Consumer Behaviour

This module is designed to develop your understanding of the many variables that, through complex interaction, determine consumer choice behaviour. It explores theories from psychology and sociology are explored so that you are able to identify consumer applications in a range of national and international settings.


The School of Hospitality and Tourism Management holds accreditation from the Association to Advance Collegiate Schools of Business (AACSB) (http://aacsb.edu/) and the United Nations World Tourism Organization (UNWTO) (http://www2.unwto.org/).

Find out how to apply here - http://www.surrey.ac.uk/apply/postgraduate

Visit the MSc International Hotel Management page on the University of Surrey website for more details!

Student Profiles

Discounts for Surrey graduates - No. of awards TBC

If you are a self-funded UK, EU or international student who has studied for an undergraduate degree at the University of Surrey campus in Guildford, you could be eligible for a ten per cent discount on our taught postgraduate Masters programme fees. This scheme is for applicable to Postgraduate Taught entry students only and is reviewed annually.Students who graduated in 2013 are eligible, as well as alumni from previous years, on receipt of evidence of the award from Surrey and where we can identify that you actually studied in Guildford. Students from SII-DUFE are eligible for this scheme.Associated Institution students are not eligible. Not available to modular self-pacing students.

Value of Scholarship(s)

10% tuition fee discount


If you are a self-funded UK, EU or international student who has studied for an undergraduate degree at the University of Surrey campus in Guildford

Application Procedure

If you have any enquiries regarding this matter please contact the Student Fees and Funding Office on [email protected]

Further Information


Entry Requirements

Applicants should normally hold a Bachelors degree (UK 2.1 or above) or equivalent qualification from a recognised British or overseas university. Relevant work experience could be an additional benefit where applicants have not reached the standard entry requirements, although it is not an admissions requirement for this particular degree programme. Higher level professional qualifications may also be accepted. Each applicant is assessed on their own merit.

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