Learn how to manage the creation and delivery of products and services in organisations across a wide variety of industries – public and private, small and large.
This course gives you the knowledge and skills to ensure that processes run smoothly, particularly in the face of opportunities and challenges arising from the increasingly global reach of business.
It covers the service, manufacturing, public and private sectors, showing how operations management, project management, and supply chain management works, whether the customer is a patient in hospital, a traveller on a transport system or a consumer buying a new iPad.
The course provides you with the knowledge and practical skills vital for the professional operations, project or supply chain manager. It also gives you a strong foundation for any subsequent doctoral work or an academic career within the field.
You have the opportunity to concentrate on particular aspects of operations management, supply chain management (helping towards membership of the Chartered Institute of Purchasing and Supply), project management and process improvement.
for more details.
Recent recruiters include: AC Nielsen, Akzo Nobel, Airbus Operations Ltd, Boston Consulting Group, GlaxoSmithKline, H&M, Lidl, Nestlé, PricewaterhouseCoopers, Procter & Gamble, Santander, Thomson Reuters
Course structure (All taught course units are 15 credits)
— Global Operations Management*
— Managing Projects*
— Strategic Supply Management*
One elective unit from:
— Commercial Management of Projects
— Decision Behaviour, Analysis and Support
— IS Strategy and Enterprise Systems
— Research Methods
Three elective units, including at least two from**:
— Business Improvement Tools, Techniques and Systems
— Business-to-Business Marketing
— Data Analytics for Business Decision Making
— Digital Technologies for Marketing
— Games Businesses Play
— Global Supply Chain Management*
— Information and Knowledge Management
— Megaproject Leadership and Strategy
— Psychology of Behaviour and Decision Making
— Risk, Performance and Decision Analysis
— Simulation and Risk Analysis
*Required for CIPS accreditation pathway.
**By agreement with the course director, one elective unit may be taken from another Masters course such as Corporate Communications, Business Analysis and Strategic Management, Accounting and Finance, Computing or Mathematics. All elective units are subject to availability, timetabling constraints and what you have studied previously.
Summer research period
Research dissertation [60 credits]
The dissertation gives you the opportunity to apply what you have learned in the taught part of the course. It normally consists of a literature review followed by a piece of empirical work, involving either qualitative or quantitative research. Topics reflect the expertise of your lecturers and you may be asked to choose from a list of options.
Examples of recent dissertation topics include:
— The future green supply chain in retail industry: a shared value strategic perspective
— Evaluation of cost performance in inventory management in reverse logistics
— Using e-procurement to improve supply chain management practices
— Globalisation, risk, ethics and global supply chains: an operations perspective
— The implementation, use and effectiveness of the balanced scorecard
2:1, any discipline. TOEFL/IELTS may be required for non-UK students. Apply now! You can submit your application before you graduate.