Do you strive to be unique, want to work in a global setting and have a passion for service in the changing global world? The MSc Management in a Global Service Economy addresses the needs of the service-centred global business world, for whom service counts. This course creates graduates with the necessary knowledge and expertise to manage international service organisations and who stand out from the crowd.
The world economy has moved from an essentially goods producing one to a services economy. A services driven market needs different tools and techniques in how to design, develop, deliver and manage these businesses.
The emphasis throughout this course is on contemporary theories and their application in real-world decision-making in the global services industry and the roles and responsibilities attached. It is particularly designed to develop a range of conceptual and analytical skills for dealing with a variety of international service issues, service business situations or cases and the strategic nature of demands within the global service sector.
This course has been developed to meet the growing demand for service management specialists who can operate in a global context. Focus will be on:
- Providing rigorous critical analysis of issues of service management at both the individual and institutional level - Demonstrating the skills necessary to tackle problems within the complex world of international service industry management - Engage critically with academic research at the forefront of this emerging field
What might my career look like?
This degree is designed for students who intend to pursue a career in any global service sector, ranging from healthcare, consulting, hospitality and retail. You will learn and develop a unique skill set in an area that is becoming increasingly important to all business models today. Students from the Service master’s programme have gone on to work for Thames Water, Price Waterhouse Coopers, Yahoo, IBM, KPMG and Deloitte to name just a few!
"Two good degrees in three years and the opportunity to serve my colleagues as undergraduate and postgraduate student representative on senate and council were the highlights of my success story at the University. I am now a proud alumnus of the University and I won't trade that for anything in the world. The teaching, support and attention I got from my tutors at the Business School was amazing. The University was definitely a good value for my money during my time."
Yvonne Wangechi Migwi
"When I reflect on my one year in the MSC Management in a Global Service Economy programme I must say I have matured intellectually and socially which has prepared me even more in unpredictable ways for my career. First and foremost, the learning environment that the University of Buckingham offered was very conducive. I found myself enjoying the peaceful neighbourhood and welcoming community that gave me a sense of belonging which was ideal especially being an international student. Working with students from diverse cultural backgrounds was insightful and listening to their different outlooks communicated across the multi-cultural teams was revealing and at the same time enjoyable. My highlight of the programme was the quality of the content delivered by the lecturers who have extensive professional and academic experience. The practical case studies carried out in groups covered the missing gaps and linked the different business topics together, leading me to have a macro view on todays globalized realm essential for the continuation of my professional career. In addition, carrying out a self –independent six month research was at first challenging but with the supportive administration and encouragement from my peers, the journey proved to be informative and enlightening. I can honestly say, the programme has really helped me look at things differently with more perspective on one hand and a distinction on the other hand!!"
The minimum entry level required for this course is a first or second-class honours degree from a recognised university. Alternatively, applicants may be considered if they have a recognised professional qualification with relevant work experience.
Recipient: University of Buckingham
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