This course has been designed to fulfil the specific needs and requirements of those interested in a management or leadership role within the complex health service sector. It is suitable for students from a range of academic backgrounds within engineering, business, and sciences. Whilst no previous healthcare background is required, the course will appeal to clinically qualified students looking to move into health systems modelling, e-health, health or medical informatics.
The Course Provides
We will provide you with the skills and knowledge to assess organisational performance and drive the development and implementation of innovation in healthcare organisations in order to facilitate improvement.
You will learn to evaluate effective programme components and systems, and gain a detailed understanding of quality systems management and the integration of healthcare technologies, systems, and processes within complex service systems.
Healthcare organisations share commonalities with production facilities, including the need for efficient process flow, change management, and quality standards. As a student you will explore the principles, approaches, strategies, and techniques for analysing, designing, and managing complex healthcare systems. You will learn to measure efficiency and improve effectiveness and productivity without compromising quality or safety.
Course Structure and Content
The structure and weighting of this course is slightly different to other MSc courses at WMG. The taught component of the MSc Healthcare Operational Management has a larger credit weighting than the dissertation project.
8 taught modules – assessed by: Post module assignments
Modules are 15 or 20 CAT points, requiring 150 or 200 hours of student effort respectively.
Research project – assessed by: Dissertation
The dissertation is 60 CAT points requiring 600 hours of student effort. Oral examination
1. Leading Change in the Healthcare Environment
2. Electronic Healthcare Records
3. Quality and Productivity in Health Service Systems
4. Epidemiological and Statistical Methods for Quality Improvement
5. Operational Management and Clinical Systems Improvement
6. Introduction to Health Economics
7. Introduction to Health informatics
8. Resource Management in Healthcare Service Delivery
The taught component of the course is a mixture of lectured material, syndicate or group work, practical work, online learning and forum activities. Module leaders are experts in their fields and are supported by external speakers working in organisations at the forefront of their fields.
Industrial visits are available to all students and the course is assessed through assignments.
Each module will usually last one week.
After You Graduate
As a graduate of Healthcare Operational Management, you can expect to work in a managerial or organisational leadership role within a wide range of organisations including hospitals and other healthcare institutions, consulting firms, software companies, governmental organizations, research firms, health insurance companies, healthcare equipment manufacturers, pharmaceutical companies, and management consultancies. With additional experience, you would expect to progress into a key executive role in the healthcare sector, which would involve leading and overseeing programmes and policy.