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Course content

Who is it for?

You will have been working in the voluntary and community sector for at least three years. You may alternatively have gained sound understanding of the sector through trusteeship or some other form of volunteering.

This course is ideal for you if you want to follow an advanced route for management and career development opportunities that encourage higher standards of effectiveness within the sector.


This course is your complete development programme for superior performance in the third sector. You’ll study along a path that blends theory and practice around subjects such as managing people and quality, and leadership and managing change. You will develop a broad knowledge and conceptual base in organisational analysis, leadership and change. During your studies, you will be introduced to practical tools to help improve organisational effectiveness and individual performance in change management. You will also develop a broad knowledge and conceptual base in the field of quality management, people management and the management of multiple stakeholder needs. You’ll also explore the application of practical tools to help implement quality assurance systems in a nonprofit organisation, and theory and tools for managing individual performance.


  • Gain broad knowledge and understanding of non-profit organisations, the external context within which they operate, and how they should be led and managed (integrating the different disciplines holistically).
  • Develop and challenge your own understanding and appreciation of the conceptual foundation of these fields, and of their relevance in an applied setting.
  • Study a range of cognitive, intellectual and interpersonal skills and techniques to apply directly to your day-to-day work.
  • Develop deep, relevant insights into charity management from your peers from different but related backgrounds through networking, study and sharing of ideas. 5. Acquire the ability to deliver direct benefits back to your organisation in the form of recommendations for improved effectiveness across all the subject areas covered.
  • Acquire the ability to deliver direct benefits back to your organisation in the form of recommendations for improved effectiveness across all the subject areas covered.

Module outlines

  • Learning and Understanding the Voluntary Sector (10 credits)
  • Resource Management (30 credits)
  • Marketing and Fundraising (10 credits)
  • Strategy, Diversity and Governance (20 credits)
  • Shadowing (20 credits)
  • Organisation, Leadership and Change (15 credits)
  • Managing People and Quality (15 credits)

Assessment methods

The Postgraduate Diploma is offered on a part time basis and is taught over a period of 12 months. The Diploma consists of four core modules plus three specialist pathway modules. The core modules are shared by all five Centre for Charity Effectiveness postgraduate courses.

Upon successful completion of the diploma, you will be given the option to continue to the MSc. This requires completion of the Research Methods for Managers module.

This can be followed by a further six months of personal, supervised research and the presentation of a 15,000-word dissertation.

Alternatively, you can opt to take a taught Masters which allows you to choose specialist modules from one of the other Charities programmes.

Visit the Voluntary Sector Management (MSc) page on the Cass Business School website for more details!




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