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Course content

Graduates of the Master Program Service Management & Engineering (SME) have the ability to comprehend and evaluate in which way hardware as well as software developments in modern information and communication technologies influence the future service market. They are also in a position to make efficient and effective use of these technologies and to further them. Competitive and innovative service products are developed and optimized, to successfully accompany and direct service-driven changes in companies and corporate networks.

Next official Start: September 2014; earlier Start possible upon open places and request.

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Recipient: Karlsruhe Institute of Technology

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