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Today’s global economy requires visionary management, a 360-degree view of customers, and breakthrough service strategies. Service leadership and innovation is a graduate program that allows those who work in any industry to transform their organization through novel ways of thinking, problem-solving and projecting the future. By learning how to see and capitalize on opportunities that others miss, graduates of the program are positioned to take employees, and themselves, to new levels of success in a constantly changing world.
- Thesis/Capstone/Exam options
All students must complete a thesis, capstone project, or comprehensive exam as a culminating experience, which allows for the demonstration of competencies for theory and application material for the discipline. Students
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Hold a baccalaureate degree from an accredited institution, Submit official transcripts (in English) of all previously completed undergraduate and graduate course work, Have a cumulative GPA of 3.0 or higher (or evidence of relevant professional performance), Submit two letters of reference, Submit a writing sample designated by the department, Participate in an interview with a faculty member (when required by department) Submit a graduate application.
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One of the world’s leading technological institutions, RIT is a vibrant, connected community that is home to diverse, ambitious, and creative students from more than 100 countries. It offers an incredible array of academic programs; a diverse, committed, and accessible faculty; sophisticated facilities; and an unusual emphasis on experiential learning.Read more
Harshitha Nanjundappa, an Electrical Engineering MS graduate (May 2018) leveraged her research projects and work at Intel into a full-time job offer.
“My co-op placement transitioned to a full-time job. When I left the co-op my manager did not want me to search for other jobs. He made sure I received my full-time offer letter before I completed the co-op. Rochester will always be an amazing chapter in my life.”
MS Electrical Engineering
Platform Power Delivery Engineering, Intel, Oregon, USA
Qian Yang of China is a graduate of RIT's Print Media MS program - a program that teaches business, technology, and processes in graphic communications.
Qian writes the following about her experience in the program and at RIT:
“I was admitted to a bunch of graduate programs, but I found that RIT's Print Media program was not only a well-designed curriculum, it was also a team of teachers drawn from experts in different industries. They could share incredible resources and experience with students. At RIT, I got to know a lot of talented people who had a lot of good qualities: they were kind, creative and always passionate about their research. The Cary Graphic Arts Center in the library - for those who like graphics communication - is definitely a rare treasure. Two years of graduate student experience gave me an important inspiration and opened the door to an appreciation for printing and graphic arts - and even the beauty of the digital world. Although I have learned professional knowledge from the classroom, RIT gave me the opportunity to learn how to do research and skills. No matter what area I work in the future, this ability to carry out my research will benefit me a lot.”
Sai Ashwin Parakkal of India is an MS Computer Science student who will graduate this year. Sai completed a Summer internship with Kodak Alaris in Fall, 2016, and then had an amazing experience working for Amazon’s New York City operation in the Spring & Summer of 2017. He was offered a permanent position with Amazon upon completion of his degree.
Of his decision to attend RIT and his experience here, Sai writes,
"The reasons I chose RIT are three-fold; first would be its strong alumni relations with strong industrial presence, the second was a wide range of on-campus jobs, and finally the wonderful co-op program which is not available in most other universities. With the help of RIT's career fair I landed a summer internship at Kodak Alaris. With that experience under my belt, I then started a co-op job with Amazon in New York City. The work culture there was amazing. I was given problem statement to solve and all of the experience that I had gained was useful in this setup and I was able to end my co-op with an offer from Amazon for full-time employment upon my graduation. RIT provides you with everything you need. There are people to guide you and you can utilize this for your own benefit. The academic strength of RIT, coupled with the many career services offered by RIT, directs you toward success.”
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