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Designed specifically for those already working in multi-unit leadership roles, this course builds on the knowledge gained from the postgraduate diploma in Multi-unit leadership and helps you to develop a deeper understanding of multi-unit leadership and strategy.

Our partnerships with multi-site clients such as Premier Inn, Saint-Gobain and Greene King, as well as our expert staff and visiting industry experts, ensure this course provides fresh and cutting-edge information.

What's covered in the course?

We’ll look at the five key attributes of effective multi-site managers – expertise, emotional intelligence, entrepreneurialism, energy and ethics.

You’ll explore staff deployment and use of capacity, as well as devising exciting business strategies and showing great self-awareness. As a multi-unit manager, you’ll be responsible for a number of branch managers and staff, so you must possess a strong amount of trustworthiness and a good moral compass. You’ll also be responsible for helping keep customers happy and sales high, so a strong knowledge of what customers want, alongside a drive to succeed, is highly desirable.

Businesses need to change and adapt to move with the times, so this course will also provide a critical understanding of how to lead change, ensuring you make the right decisions that guarantee a good transition for a business.

A business thrives on cost, speed, quality, safety, dependability and flexibility. These key areas will be explored, and you’ll become an expert at ensuring these topics are used effectively in an everyday business environment.

You’ll study at our new £63 million development, The Curzon Building, which opens its doors in September 2015 and boasts a richly stocked library filled with physical and electronic resources, a new Students’ Union and student support facilities. You’ll be taught by staff with extensive industry experience.

Why Choose Us?

  • Our course enables you to become a highly effective multi-unit manager.
  • With a wide range of professional accreditations, excellent industry links and a practice-based approach to learning, we’re committed to enhancing your career.
  • The University is an active research centre, and the latest Research Excellence Framework 2014 report found that we’ve doubled the amount of staff producing internationally recognised research.
  • You’ll work in our new, cutting-edge facility, The Curzon Building, which opened in September 2015 becoming a focal point of the City Centre campus and a hub for all of our student support service.

Course Structure

You'll study part-time over nine months. There will be five supervisor review sessions, as well as a lot of self-study. To be considered for entry, you must have completed your postgraduate diploma in Multi-Unit Leadership and Strategy.

The course is assessment-based and will consist of a research proposal of 3,500 words, a literature review of 2,500 words and your final report, which will be 12,000 words in length. There will also be a presentation and a Q & A session, which will take approximately one hour.

Our Facilities

We are constantly investing in our estate and are currently in the process of spending £340 million on new learning facilities.

The Curzon Building:

This course is based at our City Centre Campus – and specifically The Curzon Building, alongside other Social Sciences, Law, Business and English students.

The £63m building offers students a unique social learning space, including a dedicated student hub incorporating student support services, in the heart of Birmingham’s Eastside development.

The Business floors house an extensive number of IT facilities, breakout areas, and specialised rooms. The Marketing Link Agency is designed to replicate a modern marketing firm, allowing students to get real-life experience of working in the marketing sector. There is also the City Trading Room, which features state of the art stock market tracking equipment, keeping you up to date with all the financial comings and goings of the London Stock Exchange and Wall Street.

The Curzon building is also conveniently close to Birmingham’s business and financial centre, allowing for strong links between your studies and the real world.

Enhancing employability skills

The course is a chance for you to expand upon your current skillset, honing your skills and improving your understanding of how a successful multi-unit manager works.

We have a number of partnerships with multi-site clients, including Premier Inn, Mecca Bingo, Hungry Horse and Jewson. This ensures we produce successful managers and provide them with contemporary ideas and fresh insight.


Visit the Multi-Unit Leadership and Strategy - MSc page on the Birmingham City University website for more details!

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