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Course content

This online course provides a broad practical knowledge in the field of quality management providing graduates with the capability to apply these concepts in a work environment.

Our MSc will provide you with a comprehensive understanding and focuses on Total Quality Management (TQM), strategic quality management, performance management and quality improvement alongside relevant tools, techniques, models and frameworks.

It is suitable for professionals who wish to develop knowledge, understanding and business management skills in the fields of quality management and business improvement.

It will also appeal to those with an undergraduate degree who want to build career within quality management and to existing practitioners who need to enhance and develop their knowledge, competencies, understanding and quality management skills to progress within the profession.

The course is delivered online and is studied part-time over 3 years.

Visit the website https://www.rgu.ac.uk/business-management-and-accounting/study-options/distance-and-flexible-learning/quality-management

Course detail

The course comprises a range of specialist subject areas focusing on Quality Systems, Quality Improvement and Management Development. These key areas will help an organisation with the areas of quality assurance (QA), quality control (QC), and continuous improvement.

•Quality Systems: Those which help organisations deliver products and services. These provide a practical guide for managing, designing, implementing and assessing to meet quality standards.

•Quality Improvement: This is concerned with the tools and techniques that help organisations improve in all aspects of their product/ service offerings and processes, providing a toolkit of improvement mechanisms for use in the work environment.

•Management Development: Through a focus on a strategically important aspect of your organisation, you will learn to analyse risk at a strategic and operational level and identify suitable controls to eliminate, reduce or transfer such risks.

Stage 1

•Supply Chain Management
•Finance for managers
•Operations Management
•Safety, Health & Environmental Risk Management

Exit Award: PgCert Quality Management

Stage 2

•Performance Planning and Decision Making
•Quality, Environmental and Sustainable Management Systems
•Quality Management and Excellence Models
•Research Methods

Exit Award: PgDip Quality Management

Stage 3


Award: MSc Quality Management

How you will learn

This course is delivered via our online virtual learning environment (Campus Moodle) allowing you to interact effectively with lectures and colleagues alongside accessing a wide variety of online resources. Our online resources and databases are very extensive with up to date research collections and materials. Our online study approach simulates the traditional classroom environment. Course materials will be made available on Moodle for you to access and study including e-engaging and e-discussion with lecturers and other online participants.

You will be working on both individual and group-based activities as well as case study based assignments. Interactivity is a key component in this course and has been specifically designed to accommodate busy professionals who want flexibility in their study. The course is delivered through a variety of online technologies like discussion forums, online materials, online tutorials, online activity work, online practical work (client based case study), student-centred learning and private study. This online study model has been proven very successful for our participants and also the value and benefit gained by completing this course.

Our Distance Learning Model

Our supported distance learning mode of delivery allows you to study online from any location and is designed to fit in around your work commitments. You will be taught and supported by experienced academics and industry professionals who will recreate the same challenging interactive format of the on-campus courses for those studying at a distance.

Our virtual learning environment, CampusMoodle offers students flexibility of where and when they can study, offering full and open access to tutors and other class members. Students have the benefit of being part of a group of learners with the invaluable opportunity to participate in active, group-related learning within a supportive online community setting. The online campus provides students with lectures and course materials and it also includes:

•Virtual tutorials
•Live chat
•Discussion forums, blogs and chats - student and tutor led
•Up-to-date web technology for delivery methods
•User friendly material
•Access to our online library

As online learners, students are part of a 'virtual cohort' and the communication and interaction amongst members of the cohort is a significant aspect of the learning process.

Placements and accreditations

This Masters in Quality Management is accepted by the Chartered Quality Institute (CQI) - formerly the Institute of Quality Assurance (IQA) - as part of the academic entry requirements for full CQI membership. Acceptance of our MSc Quality Management with the Institute is evidence that this course is committed to maintaining high standards of professional skill, ability and integrity of our learners and participants including meeting wide range of industry demands in quality management approaches.

The acceptance of this course by the CQI also demonstrates that you will acquire the necessary knowledge, competencies and skills to match these requirements and to gain recognition within the sector. The structure of the course allows you to gain the skills and knowledge which are applicable to a variety of different sectors, enabling you to enter your chosen industry with the necessary qualifications. This course is accepted as part of qualification route to full CQI Membership (MCQP).


Quality management is a skill which is sought after by industry globally and this course will equip you with the knowledge and expertise for a career as a leading quality professional. This course is designed to enhance your knowledge of Total Quality Management (TQM). This knowledge will enable you to add value to an organisation, in terms of developing and influencing strategy whilst understanding processes, performance measurement techniques and benefits management.

Our graduates have gone on to successful careers in a variety of industry sectors. These include energy, charity, pharmaceutical, and mining in roles such as-
• quality manager
• reliability manager
• project quality controller
• quality auditor
• technical inspector
• quality planner

How to apply

To find out how to apply, use the following link: http://www.rgu.ac.uk/applyonline


For information on funding, including loans, scholarships and Disabled Students Allowance (DSA) please click the following link: http://www.rgu.ac.uk/future-students/finance-and-scholarships/financial-support/uk-students/postgraduate-students/postgraduate-students/

Visit the MSc Quality Management page on the Robert Gordon University website for more details!





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