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Over 70% of the world’s economy is services. The MSc Management in a Service Economy aims to equip graduates with the ability to create and deliver reliable customer centred service - a key differentiator for business today. In many industries, profit margins on product sales have shrunk enormously, leading to an increased focus on generating profits through value-added services. Thus, the best firms now bundle customer-centred service with a manufactured product and create service centred solutions. Some, like IBM have moved completely to service and solutions.
Service Management as a body of knowledge has made immense progress in the last decade. Economies are more and more service-focused and it has become imperative to study all aspects of managing service. Buckingham is
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The minimum entry level required for this course are a first or second-class honours degree from a recognised university. Alternatively, applicants may be considered if they have a recognised professional qualification with relevant work experience.
International £15,152 Home £9,192
Home of the two-year degree, The University of Buckingham is ranked 1 for Teaching Excellence in the UK. Close to London and Oxford, we offer courses in Medicine, Psychology, Law, Business, Computing, Education and Humanities. The University was established via a Royal Charter and places students at the heart of the learning experience. With Oxbridge-style tutorials, we keep class sizes small to ensure every student can thrive here. Buckingham is also ranked 1 in England for Student Satisfaction (The Complete University Guide).Read more
"Two good degrees in three years and the opportunity to serve my colleagues as undergraduate and postgraduate student representative on senate and council were the highlights of my success story at the University. I am now a proud alumnus of the University and I won't trade that for anything in the world. The teaching, support and attention I got from my tutors at the Business School was amazing. The University was definitely a good value for my money during my time."
"When I reflect on my one year in the MSC Management in a Global Service Economy programme I must say I have matured intellectually and socially which has prepared me even more in unpredictable ways for my career.
First and foremost, the learning environment that the University of Buckingham offered was very conducive. I found myself enjoying the peaceful neighbourhood and welcoming community that gave me a sense of belonging which was ideal especially being an international student. Working with students from diverse cultural backgrounds was insightful and listening to their different outlooks communicated across the multi-cultural teams was revealing and at the same time enjoyable.
My highlight of the programme was the quality of the content delivered by the lecturers who have extensive professional and academic experience. The practical case studies carried out in groups covered the missing gaps and linked the different business topics together, leading me to have a macro view on todays globalized realm essential for the continuation of my professional career. In addition, carrying out a self –independent six month research was at first challenging but with the supportive administration and encouragement from my peers, the journey proved to be informative and enlightening. I can honestly say, the programme has really helped me look at things differently with more perspective on one hand and a distinction on the other hand!!"
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