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    Buckingham Business School Logo
  • Study Type

    Full time & Part time available

  • Subject Areas

    Business & Management

  • Start Date

    January, September

  • Course Duration

    1 year (full-time), 2 years (part-time)

  • Course Type

    MSc

  • Course Fees

    International £15,152 Home £9,192

  • Last Updated

    30 July 2018

Course Outline

Over 70% of the world’s economy is services. The MSc Management in a Service Economy aims to equip graduates with the ability to create and deliver reliable customer centred service - a key differentiator for business today. In many industries, profit margins on product sales have shrunk enormously, leading to an increased focus on generating profits through value-added services. Thus, the best firms now bundle customer-centred service with a manufactured product and create service centred solutions. Some, like IBM have moved completely to service and solutions.

Service Management as a body of knowledge has made immense progress in the last decade. Economies are more and more service-focused and it has become imperative to study all aspects of managing service. Buckingham is among the very few universities in the world to have responded to the demand for the creation of expertise in this area and to have established a track-record of success.

Find out more about our Business School on http://www.buckingham.ac.uk/business.

Teaching Method

Teaching across our postgraduate programmes is through a combination of formal lectures, tutorials and seminars. Our lectures aim to encourage healthy dialogue between faculty and students, and between students themselves, while our small tutorial groups ensure that students can engage even more closely with their teachers. Members of the Business School faculty also make a point of being available to students outside the scheduled teaching sessions – something which our postgraduate students find particularly valuable.

We frequently use case studies to examine business decisions taken in real situations, and business simulations and games give you first-hand experience of decision making in the world of work. Role-play and group problem-solving exercises help you to apply some of the theoretical concepts delivered in lectures and you will have the opportunity to undertake individual or group projects with local companies on topical business issues.

Modules available on this course

  • Dissertation
  • Financial Information for Business / Accountability, Responsibility and Governance / Business Simulation
  • Integrated Service Management and Marketing
  • Managing People Across Cultures
  • Managing People and Leadership in Services
  • Practical Research Methods
  • Project Management
  • Service Operations

Postgraduate first-class scholarship

A first-class scholarship is available to both home and international students studying a taught postgraduate degree at the University. The scholarship will reduce tuition fees by 33%. The scholarship will be automatically awarded to applicants who already have a first class honours degree that is recognised to UK standard.

Details of other scholarships can be found on our Bursaries and Scholarships page. You should make an application to study at the University and receive an offer letter confirming our acceptance of your application before applying for a scholarship.


Visit the MSc Management in a Service Economy page on the University of Buckingham website for more details!

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