• University of York Featured Masters Courses
  • University of Edinburgh Featured Masters Courses
  • Swansea University Featured Masters Courses
  • University of Glasgow Featured Masters Courses
  • Regent’s University London Featured Masters Courses
  • University of Leeds Featured Masters Courses
  • Leeds Beckett University Featured Masters Courses
  • Xi’an Jiaotong-Liverpool University Featured Masters Courses
De Montfort University Featured Masters Courses
University of Leeds Featured Masters Courses
Queen Mary University of London Featured Masters Courses
University of Birmingham Featured Masters Courses
University of Kent Featured Masters Courses

Consumer Conflict Management, CRT


Course Description

CONSUMER CONFLICT MANAGEMENT, NEGOTIATION, AND MEDIATION

The certificate requires the successful completion of 15 hours of course work, in addition to the hours required for the masters in the student’s discipline. All 15 hours may count toward the master’s degree. Students must apply and gain admission to the UA Graduate School. Students must adhere to all UA Graduate School admission policies and deadlines.

Students who wish to complete the Graduate Certificate in Conflict Management, Negotiation, and Mediation must meet admissions criteria for the Master’s degree in General Studies in Human Environmental Sciences with a 3.0 or higher GPA. If the prospective student does not have the 3.0 overall GPA or a 3.0 on the last 60 hours of course work, then the student must provide the GRE or MAT with an appropriate score. The Graduate Certificate may be completed on campus or via distance education.

Visit the website http://www.csm.ches.ua.edu/conflict-management.html

PROGRAM INFORMATION

Graduate Certificate Program Consumer Conflict Management, Negotiation, and Mediation

Workplace research indicates that managers and supervisors spend as much as forty percent of the workday resolving nonproductive conflict issues. Conflict that is poorly managed results in burdening costs for both the individual and the organization. Expanding worldwide development, the global economy, and population growth and associated social issues drive the intermingling of cultures and practices that increase the incidence of workplace conflict and destructive disagreement. Interest in and demand for conflict management has consequently risen.

The Graduate Certificate in Conflict Management, Negotiation, and Mediation provides students with the tools to manage, resolve, negotiate, and mediate conflict and to develop intrapersonal and interpersonal skills for living and earning. Conflict management training actively engages the student in self-exploration regarding issues of perception, bigotry, bias, values, beliefs, differences, and culture. The student will learn how to verbally and physically converse without allowing differences to interfere with collaboration. Business, government, and community agencies value these skills to increase productivity and to maximize a positive workplace climate. The ability to creatively manage conflict is a skill that most employers value.

The certificate requires the successful completion of 15 hours of course work, in addition to the hours required for the masters in the student’s discipline. All 15 hours may count toward the master’s degree. Students must apply and gain admission to the UA Graduate School (graduate.ua.edu). Students must adhere to all UA Graduate School admission policies and deadlines. See Section 4.3 (services.graduate.ua.edu/catalog/14200.html) of the UA Graduate Catalog.

Application and Admission Criteria

Students who wish to complete the Graduate Certificate in Conflict Management, Negotiation, and Mediation must meet admissions criteria for the Master’s degree in General Studies in Human Environmental Sciences with a 3.0 or higher GPA. If the prospective student does not have the 3.0 overall GPA or a 3.0 on the last 60 hours of course work, then the student must provide the GRE or MAT with an appropriate score. The Graduate Certificate may be completed on campus or via distance education.

The required courses for the certificate are as follows:

• CSM 525 Introduction to Consumer Conflict Resolution
• CSM 527 Consumer Mediation, Negotiation and Management/Advanced I/Emotional Intelligence
• CSM 528 Consumer Conflict Mediation, Management, & Negotiation/Advanced II
• CSM 559 Techniques of Consumer Counseling
• CSM 586 Consumer Human Capital Management/Advanced III

Find out how to apply here - https://studentaccounts.ua.edu/

Visit the Consumer Conflict Management, CRT page on the University of Alabama website for more details!

Entry Requirements

See the website View Website

Email Enquiry

Recipient: University of Alabama

Insert previous message below for editing? 
You haven’t included a message. Providing a specific message means universities will take your enquiry more seriously and helps them provide the information you need.
Why not add a message here
* required field
Send a copy to me for my own records.

Your enquiry has been emailed successfully



Share this page:

Cookie Policy    X