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Course content

The teaching period will involve 2 evening sessions (6 hours per week) over 24 teaching weeks. There is also one Saturday workshop. This structure may be subject to some modification (contact the Course Co-ordinator for further information). Evening courses take place at the ISE, Dublin. The Conflict and Dispute Resolution Studies course is designed to encourage an understanding of the nature and causes of conflict in political, ethnic, community, civil and related environments, and provides an overview of prevailing systems of remedy and redress and dispute resolution. The course examines the causes of conflict in corporate, statutory, voluntary, political, and community-based settings and provides training in Alternative Dispute Resolution (ADR) processes such as adjudication, facilitation, ombudsmanship and mediation, and addresses internationally significant commissions and tribunals on post-conflict justice. This one-year course interests those who wish to study non-adversarial dispute resolution processes. It is of particular interest to those, in both the public and private sectors, who wish to study civil mediation and other non-adversarial dispute and conflict resolution processes which are increasingly a part of legislative and management structures in the EU and internationally. It aims at achieving standards of best practice for those who recognise the value of alternative dispute resolution processes in resolving commercial, community, workplace and other pre-litigation disputes and in minimising damage caused by conflict. Through an alliance with Mediation Forum-Ireland those who complete the CDRS course will have the opportunity to have their names included in the relevant specialist panel of Accredited Mediators. Students are required to take all core compulsory modules: Course Content:

Understanding Conflict,
Aspects and Dynamics of Conflict,
Theories and Processes of Conflict Resolution,
Processes and Skills for Moving Beyond Conflict.

The assessment is based on two essays of approximately 4,000 – 4,500 words each, a 4,000 – 4,500 reflective log, and on a practical skills-based assessment to be completed by 1 August. One essay will focus on the underlying theory and philosophy of conflict, the other essay will focus on the theories and processes of conflict resolution. To complete the Diploma satisfactorily a pass mark of 40% must be achieved in the two essays and the log and practical assessment must be undertaken to a satisfactory standard.




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