We designed this course for professional managers who wish to develop their career in total quality management and organisational excellence.
Flexible attendance allows you to fit your study round your personal commitments, providing you complete stage one in three years and all three stages in six years.
The course is suitable for you if you are
It is a practical course which builds on your personal management and development skills, which bring significant benefits for your organisation.
If you successfully complete this course, you can apply for full membership of the Chartered Quality Institute (CQI) and become a Chartered Quality Professional (CQP). CQP status is the gold standard for the quality profession.
You can upgrade your membership from member to fellow and are exempt from modules D1 and D2 of the current CQI diploma.
You can also gain continuing professional development status if you have met the requirements for CQI member or fellow and actively participate in the CQI's scheme for continuing professional development.
Opportunities are available for MPhil/PhD research in areas of total quality management and organisational excellence.
If you successfully complete this course you can apply for full membership of the Chartered Quality Institute (CQI)
Distance learning – typically two years, including three weekend study schools and a one day induction seminar held in Sheffield
Core modules – stage one
Core modules – stage two
Core modules – stage three
100% course work
By reflecting on previous and current experience in the quality field, you complete a professionally relevant masters degree that significantly improves your career prospects.
Previous graduates have found employment in companies and organisations such as • Rolls Royce • the NHS • Lloyds TSB • CSC Computer Sciences Corporation • Royal Sun Alliance Insurance Group.
This course has been designed to fulfil the specific needs and requirements of those interested in a management or leadership role within the complex health service sector. The MSc in Healthcare Operational Management is suitable for students from a range of academic backgrounds within engineering, business, and sciences. Whilst no previous healthcare background is required, the course will appeal to clinically qualified students looking to move into health systems modelling, e-health, health or medical informatics.
The skills and knowledge to assess organisational performance and drive the development and implementation of innovation in healthcare organisations in order to facilitate improvement. You will learn to evaluate effective programme components and systems, and gain a detailed understanding of quality systems management and the integration of healthcare technologies, systems, and processes within complex service systems. Healthcare organisations share commonalities with production facilities, including the need for efficient process flow, change management, and quality standards. As a student you will explore the principles, approaches, strategies, and techniques for analysing, designing, and managing complex healthcare systems. You will learn to measure efficiency and improve effectiveness and productivity without compromising quality or safety.
The course is modular - each student takes a combination of core and elective modules. 8 modules are studied and assessed in total. Modules consist of directed tuition in the form of lectures, seminars, group work, presentations, case studies and e-learning. Modules are assessed by Post Module Assignment. A major individual research project also forms part of the MSc. It is submitted in the form of a dissertation This should take approximately 600 hours of study time. An oral examination is held upon completion.
The project will relate to issues of quality and productivity in the healthcare context and supports you in developing your research and analytical skills. Through your project you can focus on an aspect of particular interest to you – some examples are listed below:
As a graduate of Healthcare Operational Management, you can expect to work in a managerial or organisational leadership role within health service organisations or institutions. With additional experience, you would expect to progress into a key executive role in the healthcare sector, which would involve leading and overseeing programmes and policy.
Cultural and national differences pose various problems for organisations who market their products and services around the world.
Our MSc International Marketing Management programme will provide you with a comprehensive framework for understanding the theories, concepts, applications and unique challenges of marketing in a fast changing international and global context.
The programme will develop your appreciation of strategies and tactics for international markets, along with their implications, and build your understanding of marketing management for multinational and global organisations.
The core modules cover topics in international business and marketing, while our optional modules allow you tailor the programme according to your interests.
This programme is studied full-time over one academic year and part-time students must study at least two taught technical modules per academic year, until a total of eight is reached. It consists of eight taught modules and a dissertation.
Example module listing
The following modules are indicative, reflecting the information available at the time of publication. Please note that not all modules described are compulsory and may be subject to teaching availability and/or student demand.
The programme aims to provide a high quality, vocational education which is intellectually rigorous and up-to- date, as well as relevant to the needs of existing and future managers, executives and other professionals in international marketing management.
In addition to subject-specific knowledge, the programmes aim to develop generic management skills necessary to be effective in todays’ challenging business environment.
The programme has a business management orientation related to international marketing management and draws upon a range of cognate areas of study to explain and analyse this business function.
It takes an integrated approach so as to provide a coherent exploration of the inter-relationships between the various components. The, programme is international in scope and coverage, and lecturers draw upon the most recent research to inform their teaching.
The programmes aim to develop students as independent and reflective learners, able to continue their learning once in their chosen profession.
Knowledge and understanding
Upon completing the programme, students will have:
Intellectual / cognitive skills
Students will have the ability to:
Professional practical skills
Students will ble able to:
Key / transferable skills
Students will gain a range of generic skills relevant to the needs of existing and future managers, executives and professionals, irrespective of their sector of operation. These will include analysis and synthesis, oral and written communication, computing/IT literacy, critical reasoning, data analysis, organisation and planning, problem solving, independent and group working and research.
Our marketing graduates who enrol with the Chartered Institute of Marketing (CIM) as an Affiliate can study CIM qualifications without having to complete all of the modules. For most qualifications, students will only need to take two assessments instead of the usual three and therefore, students will add an individual award to supplement their degree. There is a fee to join CIM.
We often give our students the opportunity to acquire international experience during their degrees by taking advantage of our exchange agreements with overseas universities.
In addition to the hugely enjoyable and satisfying experience, time spent abroad adds a distinctive element to your CV.
Learn more about opportunities that might be available for this particular programme by using our student exchanges search tool.
Surrey Business School is accredited by the Association to Advance Collegiate Schools of Business (AACSB), the Association of MBAs (AMBA) and the Chartered Institute of Marketing (CIM).