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Study a course that enables professional managers to develop their career potential by enhancing their knowledge and skills in total quality management and organisational excellence. Read more
Study a course that enables professional managers to develop their career potential by enhancing their knowledge and skills in total quality management and organisational excellence. Successfully completing it entitles you to apply for full membership of the Chartered Quality Institute (CQI).

We designed this course for professional managers who wish to develop their career in total quality management and organisational excellence. Flexible attendance allows you to fit your study round your personal commitments, providing you complete stage one in three years and all three stages in six years.

The course is suitable for you if you are:
-Employed in quality improvement.
-Seeking up-to-date knowledge of the methods, principles and practice of total quality management and organisational excellence.
-Responsible for setting up total quality management projects.
-Working closely with senior colleagues and others to carry out total quality initiatives.

It is a practical course which builds on your personal management and development skills, which bring significant benefits for your organisation.

If you successfully complete this course, you can apply for full membership of the Chartered Quality Institute (CQI) and become a Chartered Quality Professional (CQP). CQP status is the gold standard for the quality profession. You can upgrade your membership from member to fellow and are exempt from modules D1 and D2 of the current CQI diploma. You can also gain continuing professional development status if you have met the requirements for CQI member or fellow and actively participate in the CQI's scheme for continuing professional development.

Opportunities are available for MPhil/PhD research in areas of total quality management and organisational excellence.

Professional recognition

If you successfully complete this course you can apply for full membership of the Chartered Quality Institute (CQI) and by meeting management experience requirements you become a Chartered Quality Professional (CQP). CQP status is the gold standard for the quality profession.

Sheffield Hallam University is a member of the Academic Board of European Masters in Quality Management.

For more information, see the website: https://www.shu.ac.uk/study-here/find-a-course/mscpgdippgcert-total-quality-management-and-organisational-excellence

Course structure

Distance learning – typically 2 years, including three weekend study schools and a one day induction seminar held in Sheffield.
Starts October

Core modules – Stage One
-Fundamentals of quality
-Process and service improvement

Core modules – Stage Two
-Statistical process control and 6 sigma
-Managing change and innovation

Options
-Supply chain management and partnering
-Performance measurement
-Training on the EFQM excellence model

Core modules – Stage Three
-Research methods
-Dissertation
-Weekend study schools

Assessment: 100% course work

Read less
This online course provides a broad practical knowledge in the field of quality management providing graduates with the capability to apply these concepts in a work environment. Read more
This online course provides a broad practical knowledge in the field of quality management providing graduates with the capability to apply these concepts in a work environment.

Our MSc will provide you with a comprehensive understanding and focuses on Total Quality Management (TQM), strategic quality management, performance management and quality improvement alongside relevant tools, techniques, models and frameworks.

It is suitable for professionals who wish to develop knowledge, understanding and business management skills in the fields of quality management and business improvement.

It will also appeal to those with an undergraduate degree who want to build career within quality management and to existing practitioners who need to enhance and develop their knowledge, competencies, understanding and quality management skills to progress within the profession.

The course is delivered online and is studied part-time over 3 years.

Visit the website https://www.rgu.ac.uk/business-management-and-accounting/study-options/distance-and-flexible-learning/quality-management

Course detail

The course comprises a range of specialist subject areas focusing on Quality Systems, Quality Improvement and Management Development. These key areas will help an organisation with the areas of quality assurance (QA), quality control (QC), and continuous improvement.

•Quality Systems: Those which help organisations deliver products and services. These provide a practical guide for managing, designing, implementing and assessing to meet quality standards.

•Quality Improvement: This is concerned with the tools and techniques that help organisations improve in all aspects of their product/ service offerings and processes, providing a toolkit of improvement mechanisms for use in the work environment.

•Management Development: Through a focus on a strategically important aspect of your organisation, you will learn to analyse risk at a strategic and operational level and identify suitable controls to eliminate, reduce or transfer such risks.

Stage 1

•Supply Chain Management
•Finance for managers
•Operations Management
•Safety, Health & Environmental Risk Management

Exit Award: PgCert Quality Management

Stage 2

•Performance Planning and Decision Making
•Quality, Environmental and Sustainable Management Systems
•Quality Management and Excellence Models
•Research Methods

Exit Award: PgDip Quality Management

Stage 3

•Dissertation

Award: MSc Quality Management

How you will learn

This course is delivered via our online virtual learning environment (Campus Moodle) allowing you to interact effectively with lectures and colleagues alongside accessing a wide variety of online resources. Our online resources and databases are very extensive with up to date research collections and materials. Our online study approach simulates the traditional classroom environment. Course materials will be made available on Moodle for you to access and study including e-engaging and e-discussion with lecturers and other online participants.

You will be working on both individual and group-based activities as well as case study based assignments. Interactivity is a key component in this course and has been specifically designed to accommodate busy professionals who want flexibility in their study. The course is delivered through a variety of online technologies like discussion forums, online materials, online tutorials, online activity work, online practical work (client based case study), student-centred learning and private study. This online study model has been proven very successful for our participants and also the value and benefit gained by completing this course.

Our Distance Learning Model

Our supported distance learning mode of delivery allows you to study online from any location and is designed to fit in around your work commitments. You will be taught and supported by experienced academics and industry professionals who will recreate the same challenging interactive format of the on-campus courses for those studying at a distance.

Our virtual learning environment, CampusMoodle offers students flexibility of where and when they can study, offering full and open access to tutors and other class members. Students have the benefit of being part of a group of learners with the invaluable opportunity to participate in active, group-related learning within a supportive online community setting. The online campus provides students with lectures and course materials and it also includes:

•Virtual tutorials
•Live chat
•Discussion forums, blogs and chats - student and tutor led
•Up-to-date web technology for delivery methods
•User friendly material
•Access to our online library

As online learners, students are part of a 'virtual cohort' and the communication and interaction amongst members of the cohort is a significant aspect of the learning process.

Placements and accreditations

This Masters in Quality Management is accepted by the Chartered Quality Institute (CQI) - formerly the Institute of Quality Assurance (IQA) - as part of the academic entry requirements for full CQI membership. Acceptance of our MSc Quality Management with the Institute is evidence that this course is committed to maintaining high standards of professional skill, ability and integrity of our learners and participants including meeting wide range of industry demands in quality management approaches.

The acceptance of this course by the CQI also demonstrates that you will acquire the necessary knowledge, competencies and skills to match these requirements and to gain recognition within the sector. The structure of the course allows you to gain the skills and knowledge which are applicable to a variety of different sectors, enabling you to enter your chosen industry with the necessary qualifications. This course is accepted as part of qualification route to full CQI Membership (MCQP).

Careers

Quality management is a skill which is sought after by industry globally and this course will equip you with the knowledge and expertise for a career as a leading quality professional. This course is designed to enhance your knowledge of Total Quality Management (TQM). This knowledge will enable you to add value to an organisation, in terms of developing and influencing strategy whilst understanding processes, performance measurement techniques and benefits management.

Our graduates have gone on to successful careers in a variety of industry sectors. These include energy, charity, pharmaceutical, and mining in roles such as-
• quality manager
• reliability manager
• project quality controller
• quality auditor
• technical inspector
• quality planner

How to apply

To find out how to apply, use the following link: http://www.rgu.ac.uk/applyonline

Funding

For information on funding, including loans, scholarships and Disabled Students Allowance (DSA) please click the following link: http://www.rgu.ac.uk/future-students/finance-and-scholarships/financial-support/uk-students/postgraduate-students/postgraduate-students/

Read less
Delivering excellence in health and social care at an individual, team and organisational level is not just desirable but achievable. Read more
Delivering excellence in health and social care at an individual, team and organisational level is not just desirable but achievable.

Course details

The philosophy of this programme is that for excellence to flourish every member of staff must be committed to, and play their part in, an integrated governance approach. This is where people-centredness and people-centred approaches to care are afforded the same esteem and recognition as finance, performance, risk management, safety and quality.

The programme is designed to develop and equip critical champions and ambassadors for quality, safety and governance in health and social care. It enables you to apply your comprehensive knowledge, understanding, expertise and advanced skills to lead evidence-based enhancement of quality, safety and governance in your health and social care settings and evaluate the impact of this. The programme is suitable for individuals from the public, independent and voluntary sectors from any professional background, including clinical and support services.

What you study

Year 1 focuses on the transition to mastery and explores the context of safety, quality and governance in terms of policy, theory and experience, at a personal, local, national and international level. You also study different types and sources of evidence. You use these to identify a quality, safety or governance issue of relevance to your role based on an in-depth study of the principles, practices and tools of safety and governance in health and social care. You then develop and justify a business case for change based on this.

The modules studied in Year 1 make up the Advancing Quality Improvement in Health and Social Care, PgCert.

In Year 2, you plan and implement a change project based on your business case presented at the end of Year 1. To help you achieve this you study topics such as a human factors approach, strategic change management, action learning and leadership and evaluation methodologies. You then develop and critique an evaluation study proposal in Year 2 which you take forward during your dissertation module in Year 3. The modules studied in Year 2 make up the Advancing Human Factors in Health and Social Care, PgCert.

Year 1 core modules
-Principles and Practice of Safety and Governance in Health and Social Care
-Using Evidence to Advance Quality, Safety and Governance in Health and Social Care

Year 2 core modules
-Leading Person-centred Quality Improvement in Health and Social Care
-Using a Human Factors Approach to Quality Improvement in Health and Social Care

Year 3 core modules
-Dissertation: Evaluating Impact

Modules offered may vary.

Teaching

In Years 1 and 2 the programme is taught in short study blocks spread across the academic year over a total of 14 days. We use a range of teaching methods including lectures and workshops, student-led seminars, action learning, real-life scenarios and case study analysis, interactive and online learning activities, directed and self-directed study activities. Year 3 is mainly guided self-directed study with the support of a dissertation supervisor. You are supported by module tutors with extensive experience in this subject area and the programme leader who is a member of the founding cohort for the NHS England and Health Foundation Q initiative.

We use a range of assessment modes throughout the programme. These include an essay on the nature and use of evidence, analysis of a quality, safety or governance issue using a human factors approach, a business case and the final dissertation evaluating the change you have implemented.

Other modes of assessment include a poster presentation and defence, and an oral presentation with questions and answers.
The programme is supported by a critical friends stakeholder support forum which consists of service users and carers, employer representatives and academic staff. Members of this group participate in student assessment as well as supporting programme design and delivery as a means of ensuring the person-centred approach pervades all aspects of the programme and to maximise employer/organisational benefit.

Employability

On successful completion of this programme you are equipped with a range of knowledge, expertise and experiences such as advanced reasoning and decision-making skills. You are also able to work collaboratively, present and research. And you have strong ICT skills that are highly sought by employers. The programme is relevant for you if you are working in or would like to work in a specialist quality, safety or governance role, or one covering these issues.

Read less
Delivering excellence in health and social care at an individual, team and organisational level is not just desirable but achievable. Read more
Delivering excellence in health and social care at an individual, team and organisational level is not just desirable but achievable. The philosophy of this programme is that for excellence to flourish every member of staff must be committed to, and play their part in, an integrated governance approach. This is where people-centredness and people-centred approaches to care are afforded the same esteem and recognition as finance, performance, risk management, safety and quality.

Course details

The programme is designed to develop and equip critical champions and ambassadors for quality, safety and governance in health and social care. It enables you to apply comprehensive knowledge, understanding, expertise and advanced skills to develop an evidence-based business case for change to enhance the quality, safety and governance of care in your organisation. The programme is suitable for individuals from the public, independent and voluntary sectors, from any professional background, including clinical and support services.

What you study

You study issues related to the transition to master’s level. You explore the context of safety, quality and governance in terms of policy, theory and experience, at a personal, local, national and international level. You also study different types and sources of evidence, using these to identify a quality, safety or governance issue of relevance to your role based on an in-depth study of the principles, practices and tools of safety and governance in health and social care.

Core modules
-Principles and Practice of Safety and Governance in Health and Social Care
-Using Evidence to Advance Quality, Safety and Governance in Health and Social Care

Modules offered may vary.

Teaching

The programme is taught in short study blocks spread across the academic year over a total of 14 contact days. We use a range of teaching methods including lectures and workshops, student-led seminars, action learning, interactive and online learning activities, directed and self-directed study activities. You are supported by module tutors with extensive experience in this subject area and the programme leader who is a member of the founding cohort for the NHS England and Health Foundation Q initiative.

We use a range of assessment modes throughout the programme. These include written assessments such as an essay on the nature and use of evidence and a business case for change. Other opportunities for informal feedback include developing and presenting an environmental analysis and oral presentation/defense. The programme is supported by a critical friends stakeholder support forum which consists of service users and carers, employer representatives and academic staff. Members of this group participate in student assessment as well as supporting programme design and delivery. This ensures that a person-centred approach extends to all aspects of the programme, maximising employer/organisational benefit.

Employability

On successful completion of this programme are equipped with a range of knowledge and expertise such as advanced reasoning and decision-making skills. You are also able to work collaboratively, present and research and you have strong ICT skills highly sought by employers.

The programme is relevant for you if you are working in, or would like to work in a specialist quality, safety or governance role, or one covering these issues.

Read less
Delivering excellence in health and social care at an individual, team and organisational level is not just desirable but achievable. Read more
Delivering excellence in health and social care at an individual, team and organisational level is not just desirable but achievable. The philosophy of this CIEHF recognised course is that for high-quality, safer care to flourish, every member of staff must be committed to, and play their part in, an integrated approach to care. The application of a human factors approach is also crucial if real progress is to be made. A human factors approach involves applying theory, data and design methods about how humans interact with their environment to make it easier for work to be done in the right way.

Course details

The programme develops and equips critical advocates and ambassadors for quality, safety and governance in health and social care. It also enables you to apply comprehensive knowledge, understanding, expertise and advanced skills to lead a human factors-based project in the work place to enhance the quality, safety and governance of care. The programme is suitable for you if you work in the public, independent and voluntary sectors, or any other professional field including clinical and support services.

To maximise your success on this programme you need a viable project in line with your departmental or organisational priorities and agreed by your relevant organisational representative and programme leader. Throughout this course you will have access to qualified CIEHF members. You will be asked to complete a brief human factors-based quality improvement project overview form to support your application.We expect that you will have prior knowledge and/or experience of change management, leadership and quality improvement science or a willingness to independently increase your knowledge in these areas before beginning the course.

Professional accreditation

This course is recognised by the Chartered Institute of Ergonomics & Human Factors.

What you study

You develop in-depth, specialist knowledge of human factors and gain experience in using this to enhance the quality, safety and governance of care. You also study improvement science, leading change and a multi-perspective approach to determining and measuring performance and the impact of change. This includes planning an evaluation study based on the change you have implemented.

Core modules
-Leading Person-centred Quality Improvement in Health and Social Care
-Using a Human Factors Approach to Quality Improvement in Health and Social Care

Modules offered may vary.

Teaching

The programme is taught in short study blocks spread across the academic year over a total of 14 contact days. We use a range of teaching methods including lectures and workshops, student-led seminars, action learning, interactive and online learning activities, directed and self-directed study activities. You are supported by module tutors with extensive experience in this subject area and the programme leader who is a member of the founding cohort for the NHS England and Health Foundation Q Initiative.

We use a range of assessment modes throughout the programme. These include an essay analysing a quality, safety and governance issue using a human factors approach, a project-based evaluation research critique, and a poster presentation and oral defence of a change project.

Formative processes include an informal presentation on the improvement project plan and initial implementation. This is an opportunity for you to receive early development feedback. Presentations are made to a small panel drawn from the critical friends stakeholder support forum whose members participate in student assessment and support programme design and delivery. This group comprises service users and carers, employer representatives and academic staff to ensure that a person-centred approach extends to all aspects of the programme, maximising employer/organisational benefit.

Employability

Graduates from this programme are equipped with specialist human factors knowledge, expertise and experience as well as a range of more generic attributes such as advanced reasoning and decision-making skills. You are able to work collaboratively, present and research. You also have strong ICT skills that highly sought after by employers.

The programme is relevant for you if you work in, or would like to work in a specialist quality, safety or governance role, or one dealing with human factors.

Read less
This course is suitable for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management and skills in Quality and Business Improvement. Read more

Why take this course?

This course is suitable for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management and skills in Quality and Business Improvement. It will lead to an advanced qualification that will support your practical industry knowledge and experience.

The course can be studied through campus-based or distance learning and is also available as a Postgraduate Diploma and a Masters.

What will I experience?

You will be introduced to a broad range of current theory and best practices covering operational, functional and strategic quality management. Critical thinking and self-directed study are important aspects of working at postgraduate level and the programme includes practical ways to deepen existing skills which can be applied in both academic and business settings.

You will be working with academically qualified and enthusiastic staff with research and consultancy experience and links with industry.

For distance learning, resources for the course are available through the University’s online learning system – you will need a fast, reliable internet connection. To facilitate your study, you will join in web-based interactive sessions with lecturers and other students and our University Library has extensive online resources that can be accessed online at any time.

What opportunities might it lead to?

The course provides you with a deep understanding of quality and its role in the organisation together with techniques to enable you to make a significant contribution to an organisation's stategic vision for success. It will also help you in the effective implementation of policies in order to achieve customer focus and continuous improvement.

Our graduates are in employment in quality management roles, operations management, training and development, and auditing and business process improvement.

Portsmouth Business School is a member of the European Foundation for Quality Management (EFQM),) and the British Quality Foundation (BQF). On completion of the course, students are able to use their qualification as part of their portfolio of evidence to apply for individual membership of the Chartered Quality Institute (CQI).

Module Details

Our course is very flexible. You can study part-time in Portsmouth in a classroom environment or by distance learning, supported by thorough online resources. For study by distance learning, you can complete the postgraduate certificate in one year part time distance learning and the Master’s in a little over two years.

This is a well-established course. The Master’s comprises four units followed by a dissertation; the Postgraduate Certificate comprises two units:

Business Transformation through Quality Management introduces you to the fundamental concepts of Total Quality Management and Organisational Behaviour, focusing on the application of these concepts in the organisation. It includes driving a culture of continuous improvement and managing change.

Business Operations – the Quality Management Perspective will give you knowledge of business systems for quality planning, quality standards and the benefits accruing from integrated management systems and their application in the workplace to generate organisational efficiencies. It shows you how tools such as SERVQUAL, FMEA, QFD and Benchmarking can help evaluate how an organisation is performing against their strategic vision and goals.

Programme Assessment

The course uses a range of teaching methods including formal lectures, tutorials, in-class exercises and work based assignments. Classes are interactive with the use of case studies and invited speakers. The University’s virtual learning environment (VLE) further supports student study by hosting a range of activities and resources. We encourage and develop critical thinking and self-directed study, with academic support from University Tutors.

For distance learning, you will benefit from comprehensive learning materials including online video, audio and written resources. There will also be staff-led online tutorials with other distance learning students. We encourage and develop critical thinking and self-directed study, with academic support from university tutors.

Performance in all units is assessed by means of coursework. The assessment comprises a mixture of individual assessments such as case study analysis and reports and essays. Individual and generic feedback is provided for all assessments.

Student Destinations

The aim of this course is to enable you to improve performance at a professional and organisational level. In turn, this should boost your own career prospects by helping you to take the next step up the managerial ladder.

Our previous graduates have gone on to undertake a variety of roles in the Public and Private sectors including quality manager/director, quality engineer, quality adviser, quality analyst, quality consultant, quality environmental and health and safety manager, amongst others.

On successful completion of the course you are eligible to apply for Associate and Practitioner membership of the Chartered Quality Institute. You also may qualify for Chartered Quality Professional status through the qualification route, subject to satisfying the work experience criteria - at least five years' quality management or systems experience, two of which should be in a managerial or supervisory capacity (including the management of people, processes or systems).

Read less
This course is ideal for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management skills in Quality and Business Improvement. Read more

Why take this course?

This course is ideal for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management skills in Quality and Business Improvement. It will lead to an advanced qualification that will support your practical industry knowledge and experience.

The programme is taught part time over two years (both campus-based and distance learning) and is also available as a Postgraduate Certificate or Masters. Find out more about this course, our facilities and generous scholarships by attending one of our regular open evenings where you can meet teaching staff and current students. Alternatively, join our next online SQM information session.

What will I experience?

A broad range of current theory and best practices covering operational, functional and strategic quality management.
Critical thinking and self-directed study are important aspects of working at postgraduate level and the programme includes practical ways to apply in both academic and business settings.
Learn from staff with a research background and consultancy experience, including links with industry.

What opportunities might it lead to?

The course provides you with a deep understanding of quality and its role in the organisation. You will learn techniques to make a significant contribution to an organisation's strategic vision for success. It will also help you in the effective implementation of policies in order to achieve customer focus and continuous improvement.

Our graduates are in employment in:

Quality management roles
Operations management
Training and development
Auditing and business process improvement.

Portsmouth Business School is a member of the European Foundation for Quality Management (EFQM) and the British Quality Foundation (BQF). On completion of the course, you will be able to use your qualification as part of your portfolio of evidence to apply for individual membership of the Chartered Quality Institute (CQI).

Module Details

Our course is very flexible. You can study part time in Portsmouth in a classroom environment or by distance learning, supported by thorough online resources.

The postgraduate diploma comprises four units:

Business Transformation through Quality Management introduces you to the fundamental concepts of Total Quality Management and Organisational Behaviour, focusing on the application of these concepts in the organisation. It includes driving a culture of continuous improvement and managing change.

Business Operations – the Quality Management Perspective will give you knowledge of business systems for quality planning, quality standards and the benefits accruing from integrated management systems and their application in the workplace to generate organisational efficiencies. It shows you how tools such as SERVQUAL, FMEA, QFD and Benchmarking can help evaluate how an organisation is performing against their strategic vision and goals.

Strategic Organisational Excellence looks at the links between concepts of excellence (as used by EFQM and other excellence models) and their use in the strategic management of an organisation. It explores issues raised by variations in culture and sector, both within the organisation and in its relationships with its stakeholders. It will also introduce you to Corporate Social Responsibility and Quality in the Supply Chain.

Quantitative and Research Methods evaluates concepts of quantitative methods and the application of specialist statistics to aid decision-making within organisations. It also covers the theory and application of research methodologies to support organisational improvement activities.

Programme Assessment

The course uses a range of teaching methods including formal lectures, tutorials, in-class exercises and work-based assignments. Classes are interactive with the use of case studies and invited speakers. The University’s virtual learning environment (VLE) further supports your studies by hosting a range of activities and resources. We encourage and develop critical thinking and self-directed study, with academic support from University Tutors.

Performance in all units is assessed by coursework. The assessment comprises a mixture of individual and group work assessments, case study analysis, reports, essays and presentations. Individual and generic feedback is provided for all assessments.

Student Destinations

This course will improve performance at a professional and organisational level. In turn, it will boost your own career prospects by helping you to take the next step up the managerial ladder.

Our previous graduates have gone on to undertake a variety of roles in the Public and Private sectors including quality manager/director, quality engineer, quality adviser, quality analyst, quality consultant, quality environmental and health and safety manager, amongst others.

On successful completion of the course you are eligible to apply for Associate and Practitioner membership of the Chartered Quality Institute. You also may qualify for Chartered Quality Professional status through the qualification route, subject to satisfying the work experience criteria - at least five years' quality management or systems experience, two of which should be in a managerial or supervisory capacity (including the management of people, processes or systems).

Read less
This course is suitable for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management and skills in Quality and Business Improvement. Read more

Why take this course?

This course is suitable for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management and skills in Quality and Business Improvement. It will lead to an advanced qualification that will support your practical industry knowledge and experience.

The course can be studied through campus-based or distance learning and is also available as a Postgraduate Diploma and a Masters.

What will I experience?

You will be introduced to a broad range of current theory and best practices covering operational, functional and strategic quality management. Critical thinking and self-directed study are important aspects of working at postgraduate level and the programme includes practical ways to deepen existing skills which can be applied in both academic and business settings.

You will be working with academically qualified and enthusiastic staff with research and consultancy experience and links with industry.

For distance learning, resources for the course are available through the University’s online learning system – you will need a fast, reliable internet connection. To facilitate your study, you will join in web-based interactive sessions with lecturers and other students and our University Library has extensive online resources that can be accessed online at any time.

What opportunities might it lead to?

The course provides you with a deep understanding of quality and its role in the organisation together with techniques to enable you to make a significant contribution to an organisation's stategic vision for success. It will also help you in the effective implementation of policies in order to achieve customer focus and continuous improvement.

Our graduates are in employment in quality management roles, operations management, training and development, and auditing and business process improvement.

Portsmouth Business School is a member of the European Foundation for Quality Management (EFQM),) and the British Quality Foundation (BQF). On completion of the course, students are able to use their qualification as part of their portfolio of evidence to apply for individual membership of the Chartered Quality Institute (CQI).

Module Details

Our course is very flexible. You can study part-time in Portsmouth in a classroom environment or by distance learning, supported by thorough online resources. For study by distance learning, you can complete the postgraduate certificate in one year part time distance learning and the Master’s in a little over two years.

This is a well-established course. The Master’s comprises four units followed by a dissertation; the Postgraduate Certificate comprises two units:

Business Transformation through Quality Management introduces you to the fundamental concepts of Total Quality Management and Organisational Behaviour, focusing on the application of these concepts in the organisation. It includes driving a culture of continuous improvement and managing change.

Business Operations – the Quality Management Perspective will give you knowledge of business systems for quality planning, quality standards and the benefits accruing from integrated management systems and their application in the workplace to generate organisational efficiencies. It shows you how tools such as SERVQUAL, FMEA, QFD and Benchmarking can help evaluate how an organisation is performing against their strategic vision and goals.

Programme Assessment

The course uses a range of teaching methods including formal lectures, tutorials, in-class exercises and work based assignments. Classes are interactive with the use of case studies and invited speakers. The University’s virtual learning environment (VLE) further supports student study by hosting a range of activities and resources. We encourage and develop critical thinking and self-directed study, with academic support from University Tutors.

For distance learning, you will benefit from comprehensive learning materials including online video, audio and written resources. There will also be staff-led online tutorials with other distance learning students. We encourage and develop critical thinking and self-directed study, with academic support from university tutors.

Performance in all units is assessed by means of coursework. The assessment comprises a mixture of individual assessments such as case study analysis and reports and essays. Individual and generic feedback is provided for all assessments.

Student Destinations

The aim of this course is to enable you to improve performance at a professional and organisational level. In turn, this should boost your own career prospects by helping you to take the next step up the managerial ladder.

Our previous graduates have gone on to undertake a variety of roles in the Public and Private sectors including quality manager/director, quality engineer, quality adviser, quality analyst, quality consultant, quality environmental and health and safety manager, amongst others.

On successful completion of the course you are eligible to apply for Associate and Practitioner membership of the Chartered Quality Institute. You also may qualify for Chartered Quality Professional status through the qualification route, subject to satisfying the work experience criteria - at least five years' quality management or systems experience, two of which should be in a managerial or supervisory capacity (including the management of people, processes or systems).

Read less
This course is ideal for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management skills in Quality and Business Improvement. Read more

Why take this course?

This course is ideal for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management skills in Quality and Business Improvement. It will lead to an advanced qualification that will support your practical industry knowledge and experience.

The programme is taught part time over two years (both campus-based and distance learning) and is also available as a Postgraduate Certificate or Masters. Find out more about this course, our facilities and generous scholarships by attending one of our regular open evenings where you can meet teaching staff and current students. Alternatively, join our next online SQM information session.

What will I experience?

A broad range of current theory and best practices covering operational, functional and strategic quality management.
Critical thinking and self-directed study are important aspects of working at postgraduate level and the programme includes practical ways to apply in both academic and business settings.
Learn from staff with a research background and consultancy experience, including links with industry.

What opportunities might it lead to?

The course provides you with a deep understanding of quality and its role in the organisation. You will learn techniques to make a significant contribution to an organisation's strategic vision for success. It will also help you in the effective implementation of policies in order to achieve customer focus and continuous improvement.

Our graduates are in employment in:

Quality management roles
Operations management
Training and development
Auditing and business process improvement.

Portsmouth Business School is a member of the European Foundation for Quality Management (EFQM) and the British Quality Foundation (BQF). On completion of the course, you will be able to use your qualification as part of your portfolio of evidence to apply for individual membership of the Chartered Quality Institute (CQI).

Module Details

Our course is very flexible. You can study part time in Portsmouth in a classroom environment or by distance learning, supported by thorough online resources.

The postgraduate diploma comprises four units:

Business Transformation through Quality Management introduces you to the fundamental concepts of Total Quality Management and Organisational Behaviour, focusing on the application of these concepts in the organisation. It includes driving a culture of continuous improvement and managing change.

Business Operations – the Quality Management Perspective will give you knowledge of business systems for quality planning, quality standards and the benefits accruing from integrated management systems and their application in the workplace to generate organisational efficiencies. It shows you how tools such as SERVQUAL, FMEA, QFD and Benchmarking can help evaluate how an organisation is performing against their strategic vision and goals.

Strategic Organisational Excellence looks at the links between concepts of excellence (as used by EFQM and other excellence models) and their use in the strategic management of an organisation. It explores issues raised by variations in culture and sector, both within the organisation and in its relationships with its stakeholders. It will also introduce you to Corporate Social Responsibility and Quality in the Supply Chain.

Quantitative and Research Methods evaluates concepts of quantitative methods and the application of specialist statistics to aid decision-making within organisations. It also covers the theory and application of research methodologies to support organisational improvement activities.

Programme Assessment

The course uses a range of teaching methods including formal lectures, tutorials, in-class exercises and work-based assignments. Classes are interactive with the use of case studies and invited speakers. The University’s virtual learning environment (VLE) further supports your studies by hosting a range of activities and resources. We encourage and develop critical thinking and self-directed study, with academic support from University Tutors.

Performance in all units is assessed by coursework. The assessment comprises a mixture of individual and group work assessments, case study analysis, reports, essays and presentations. Individual and generic feedback is provided for all assessments.

Student Destinations

This course will improve performance at a professional and organisational level. In turn, it will boost your own career prospects by helping you to take the next step up the managerial ladder.

Our previous graduates have gone on to undertake a variety of roles in the Public and Private sectors including quality manager/director, quality engineer, quality adviser, quality analyst, quality consultant, quality environmental and health and safety manager, amongst others.

On successful completion of the course you are eligible to apply for Associate and Practitioner membership of the Chartered Quality Institute. You also may qualify for Chartered Quality Professional status through the qualification route, subject to satisfying the work experience criteria - at least five years' quality management or systems experience, two of which should be in a managerial or supervisory capacity (including the management of people, processes or systems).

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Industrial engineering is the engineering discipline with the closest links to management. Read more
Industrial engineering is the engineering discipline with the closest links to management.

Advanced qualifications in this field will provide you with a combination of technical depth and business fundamentals that could lead to employment in a wide range of industries such as defence, agriculture, transport, minerals and energy, banking, communications and manufacturing.

In this course, you will be involved in a research project in a science or engineering discipline of your choice.

You will also study systems for total quality management and learn how to apply models to large-scale industrial problems.

Career opportunities

There is a strong demand for professionals with higher degree qualifications in industrial engineering from government departments such as those relating to agriculture, treasury, transport and infrastructure and the Forest Products Commission. Graduates also find work in government agencies such as CSIRO and DSTO, and commercial companies involved in the industries of mining and petroleum, banking, communications, defence, transport, logistics and manufacturing.

Credit for previous study

Credits for recognised learning may be granted if you have successfully completed an honours or graduate diploma in this field of study.

Other notes

This course is two years full-time for applicants with a bachelor degree in science or one year full-time for applicants with honours or a postgraduate diploma. You may choose to undertake intensive periods of course study or project work over the summer or vacation periods. To enrol in this course you will need to apply for the Master of Science – School of Science and Computing (308719) with an Industrial Engineering major. You will graduate with a Master of Science (Industrial Engineering).

2016 Curtin International Scholarships: Merit Scholarship

Curtin University is an inspiring, vibrant, international organisation, committed to making tomorrow better. It is a beacon for innovation, driving advances in technology through high-impact research and offering more than 100 practical, industry-aligned courses connecting to workplaces of tomorrow.

Ranked in the top two per cent of universities worldwide in the Academic Ranking of World Universities 2015, the University is also ranked 25th in the world for universities under the age of 50 in the QS World University Rankings 2015 Curtin also received an overall five-star excellence rating in the QS stars rating.

Curtin University strives to give high achieving international students the opportunity to gain an internationally recognised education through offering the Merit Scholarship. The Merit Scholarship will give you up to 25 per cent of your first year tuition fees and if you enrol in an ELB program at Curtin English before studying at Curtin, you will also receive a 10 per cent discount on your Curtin English fees.

For full details and terms and conditions of this scholarship, please visit: curtin.edu/int-scholarships and click on Merit.

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This program develops students to become T-shaped professionals in the new global, knowledge based economy by equipping them with both advanced IT technical and managerial skills needed to pursue a successful career. Read more
This program develops students to become T-shaped professionals in the new global, knowledge based economy by equipping them with both advanced IT technical and managerial skills needed to pursue a successful career.

In this era of market globalization, information technology has emerged as a fundamental factor in the success of business operations. The role of information technology is particularly important for service industries such as finance, insurance, real estates, transport logistics and hospitality in which efficiency provides a definite competitive edge. To improve our service industries and secure Hong Kong’s position as a leading digital city, business managers must be equipped with knowledge of most up-to-date information technology (IT) and business management, and must be able to apply that knowledge to plan and deploy information systems that enhance productivity, competitiveness and performance of their organizations. The Master of Science Program in Information and Technology Management (MSc in ITM) is specially designed to meet this need.

The Program is aimed at individuals with a technical or engineering background who would like to gain the requisite knowledge in technology management, and at business graduates who wish to acquire cutting-edge IT proficiency. The Program also offers a good foundation for students who prepare to pursue further studies in PhD.

Visit the website http://www.bschool.cuhk.edu.hk/index.php/programs/masters/msc-in-information-technology-management-1/program-overview/

Program Aims

The Master of Science Program in Information and Technology Management aims to equip students with the latest knowledge and advanced technical and managerial skills in information technology and management required to pursue successful careers in the new global, knowledge-based economy.

Program Features

- Target Students
This taught Master Program is designed for those with either engineering or business backgrounds. The Full-time mode is particularly suitable for individuals from mainland China and other countries, while the Part-time mode suits working professionals.

- Medium of Instruction
In-class lectures and teaching materials are mainly in English, with the exception that some courses with unique nature are preferred to be taught in Chinese.

- Duration of Study
The Program is offered in both Full-time and Part-time modes. Each academic year is divided into regular trimesters (13 weeks each) and an intensive summer term.

- Class Schedule
For Full-time mode, required courses are scheduled in daytime while elective courses are offered during weekday evenings and/or Saturdays. For Part-time mode, classes are held on weekday evenings and/or Saturdays.

Some elective courses are taught intensively over a two-to-three-week period or in Summer Term.

Afternoon and Saturday classes are held at the University's Shatin campus, whereas the weekday evening classes are usually held in the teaching centers in Kowloon Tong or Central, subject to classroom availability.

Curriculum

Our dedicated curriculum offers a selected range of courses in information and technology management, data and knowledge management, supply chain management, total quality management, business process re-engineering, project management, enterprise resource planning, and decision making etc.

- Program of Study
All students are required to attend the mandatory orientation activities.To complete the Program, both Full-time and Part-time students are required to pass 30 credits, comprising 15 credits of required courses and 15 credits of elective courses. Both required and elective courses under ITM curriculum are 3-credit courses.

Program Brochure - http://www.bschool.cuhk.edu.hk/images/Master/MScITM_brochure.pdf

Find out how to apply here - http://www.bschool.cuhk.edu.hk/index.php/programs/masters/msc-in-information-technology-management-1/apply-now

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Humber’s Supply Chain Management graduate certificate program provides you with a solid grounding in both business and global supply chain issues. Read more
Humber’s Supply Chain Management graduate certificate program provides you with a solid grounding in both business and global supply chain issues. Major changes in processes and technology have led to a high demand for workers with modern supply chain skills.

You will learn to research and analyze the marketplace; develop demand forecasts; evaluate suppliers’ capabilities to deliver; utilize technology such as Systems, Applications, and Products in Data Processing (SAP); develop aggregate and master production plans/schedules; and analyze business processes.

You will also learn industry-standard theories, methods, and techniques (Six Sigma, Total Quality Management, Just-in-Time, Lean) and how they apply to supply chain management strategies and problem solving.

Humber is a SAP University Alliances member school, ensuring you learn this key supply chain management software.

Professional Accreditations

This program is recognized by the Canadian Supply Chain Sector Council (CSCSC) as an accredited program. Additionally, graduates of the program who meet the GPA requirements are eligible for advanced standing in a number of modules leading to the CSCMP designation offered by the Supply Chain Management Association of Ontario.

Modules

Semester 1
• SCM 5000: Distribution 1
• SCM 5001: Supply and Demand 1
• SCM 5002: Business Processes 1
• SCM 5003: Logistics Technology
• SCM 5004: Purchasing/Supplier Management
• SCM 5005: Business Communications

Semester 2
• SCM 5500: Distribution 2
• SCM 5501: Supply and Demand 2
• SCM 5502: Business Processes 2
• SCM 5503: International Logistics
• SCM 5504: SCM: Competitive Advantage
• SCM 5505: Supply Chain Integrative Project

Your Career

The supply chain sector is expanding rapidly in Canada and an educated workforce is recognized as vital to every successful company’s strategy. Supply chain expertise helps companies manage goods and services locally and around the globe.

Humber Supply Chain Management graduates are exposed to skills that businesses rely on including training using SAP software. Potential career opportunities include operations planner; purchasing agent; supply chain analyst; business process analyst; and warehouse, transportation and logistics co-ordinator positions in major Canadian companies. Graduates often find themselves in middle-management positions within five to seven years of graduation.

Managing supply chain costs helps companies operate more effectively. The Canadian Supply Chain Sector Council’s 2012 Human Resources (HR) Study Update estimates the sector “will need to recruit 65,979 individuals on an annual basis to accommodate demand growth.”

Employers of recent Supply Chain Management graduates include Canadian Tire Corporation, UPS, Xerox, Suncor, Johnson & Johnson, Walmart, Loblaw, Sobeys, Shoppers Drug Mart, Nestlé, SCI, TJX, Sleep Country Canada and a multitude of other smaller organizations.

How to apply

Click here to apply: http://humber.ca/admissions/how-apply.html

Funding

For information on funding, please use the following link: http://humber.ca/admissions/financial-aid.html

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The aim of this MSc programme is to provide advanced training in all major aspects of product design from conceptual design, product modelling to prototyping to a high level of competence. Read more
The aim of this MSc programme is to provide advanced training in all major aspects of product design from conceptual design, product modelling to prototyping to a high level of competence. This programme will train you to develop reliable, high quality products with true market appeal, within the budgets and tight timescales demanded by competitive businesses.

You'll gain detailed expertise in product design's key concepts, tools and methodologies, including:-

innovative product development and design techniques
advanced CAD/CAM and modelling
materials selection
industrial design
rapid prototyping
total quality management
marketing

There's a strong practical element and you'll develop your skills through individual and group projects, using facilities that include:-

CAD (ProE)
CAM (Vericut, Machining Strategist)
rapid prototyping (3D Printing, FDM, SLM and vacuum casting)
reverse engineering (laser scanner and x-ray scanner).

As well as receiving excellent tuition from our world-renowned academics you'll be able to listen to visiting product designers and professors from the Royal Academy of Engineering talk about advanced concepts and case studies.

This programme is fully accredited by the Institution of Mechanical Engineers.

This 12-month programme consists of compulsory and optional taught modules over two semesters and a major design project in the summer. PROJECTS Project work contributes 60 credits, which will be based on a topic of industrial or scientific relevance, and will be carried out in laboratories in the University or at an approved placement in industry. The project is examined by dissertation, and award of the MSc (Eng) degree will require evidence of in-depth understanding, mastery of research techniques, ability to analyse assembled data, and assessment of outcomes.

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This course is suitable for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management and skills in Quality and Business Improvement. Read more

Why take this course?

This course is suitable for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management and skills in Quality and Business Improvement. It will lead to an advanced qualification that will support your practical industry knowledge and experience.

Our MSc Strategic Quality Management has been adopted by Hewlett Packard (HP) since 2010 to build on its Lean Sigma Black Belt training for specially selected staff. It provides an academic dimension which encourages strategic thinking and critical awareness leading to more effective and sustainable improvement solutions. HP has reported significant benefits and major financial returns. This annual arrangement has also benefited the University with current practice within the technology sector feeding into the course.

What will I experience?

You will be introduced to a broad range of current theory and best practices covering operational, functional and strategic quality management. Critical thinking and self-directed study are important aspects of working at postgraduate level and the programme includes practical ways to deepen existing skills, which can be applied in both academic and business settings.

The course provides you with a deep understanding of quality and its role in the organisation together with techniques to enable you to make a significant contribution to an organisation’s strategic vision for success. It will also help you in the effective implementation of policies to achieve customer focus and continuous improvement. You will be working with academically qualified and enthusiastic staff with research and consultancy experience and links with industry.

What opportunities might it lead to?

The course provides you with quality, organisational and people management skills, and techniques to enable you to make a significant contribution to an organisation’s strategic visions for success. It will also enable you to make an effective contribution to the implementation of policies in order to achieve customer focus and continuous improvement.

Our graduates are in employment in quality management roles, operations management, training and development, and auditing and business process improvement.

Portsmouth Business School is a member of the European Foundation for Quality Management (EFQM),) and the British Quality Foundation (BQF). On completion of the course, students are able to use their MSc qualification as part of their portfolio of evidence to apply for individual membership of the Chartered Quality Institute (CQI).

Module Details

The course is very flexible. You can either study full-time or part-time in Portsmouth in a classroom environment.

This well-established course comprises four units followed by a dissertation:

Business Transformation through Quality Management introduces you to the fundamental concepts of Total Quality Management and Organisational Behaviour, focusing on the application of these concepts in the organisation. It includes driving a culture of continuous improvement and managing change.

Quantitative and Research Methods evaluates concepts of quantitative methods and the application of specialist statistics to aid decision-making within organisations. It also covers the theory and application of research methodologies to support organisational improvement activities. These skills are further developed in the dissertation.

Business Operations – the Quality Management Perspective will give you knowledge of business systems for quality planning, quality standards and the benefits accruing from integrated management systems and their application in the workplace to generate organisational efficiencies. It shows you how tools such as SERVQUAL, FMEA, QFD and Benchmarking can help evaluate how an organisation is performing against their strategic vision and goals.

Strategic Organisational Excellence looks at the links between concepts of excellence (as used by EFQM and other excellence models) and their use in the strategic management of an organisation. It explores issues raised by variations in culture and sector, both within the organisation and in its relationships with its stakeholders. It will also introduce you to Corporate Social Responsibility and Quality in the Supply Chain.

The Dissertation provides the opportunity to demonstrate your ability to identify, design, plan and undertake research and effectively communicate your findings in an individual research project. Your dissertation will focus on a specific quality management issue of your choice, which may relate to a work situation. You will receive one to one supervision during the dissertation.

Programme Assessment

The course uses a range of teaching methods including formal lectures, tutorials, in-class exercises and work based assignments. Classes are also interactive with the use of case studies and invited speakers. The University’s virtual learning environment (VLE) further supports student study by hosting a range of activities and resources online. There will be staff-led online tutorials with other students for distance learning. We encourage and develop critical thinking and self-directed study, with academic support from University Tutors.

Performance in all units is assessed by means of coursework. The assessment comprises a mixture of individual and group work assessments, case study analyses and reports, essays and presentations. Individual and generic feedback is provided for all assessments.

Student Destinations

The aim of this course is to enable you to improve performance at a professional and organisational level. In turn, this should boost your own career prospects by helping you to take the next step up the managerial ladder.

Our previous graduates have gone on to undertake a variety of roles in the Public and Private sectors including quality manager/director, quality engineer, quality adviser, quality analyst, quality consultant, quality environmental and health and safety manager, amongst others.

On successful completion of the course you are eligible to apply for Associate and Practitioner membership of the Chartered Quality Institute. You also may qualify for Chartered Quality Professional status through the qualification route, subject to satisfying the work experience criteria - at least five years' quality management or systems experience, two of which should be in a managerial or supervisory capacity (including the management of people, processes or systems).

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Supply Chain and Operations Management. Supply Chain and Procurement Management. Supply Chain and Logistics Management. Read more
Supply Chain and Operations Management
Supply Chain and Procurement Management
Supply Chain and Logistics Management
MSc/PgDip/PgCert (Cips Graduate Diploma and MCIPS)

Accredited by the Chartered Institute for Procurement and Supply (CIPS) and the Chartered Institute for Logistics and Transport (CILT).

Supply Chain Management

encompasses everything, from initial design, through to procurement of material and services, processing and delivery to the customer. In the modern world, customer satisfaction and sustainable business performance are both dependent on having the right product or service at the right place at the right time, and this cannot be done without an understanding of Supply Chain Management in its entirety.

The overall objective of the course is to provide high calibre graduates with an in-depth understanding of strategic, tactical and operational issues relating to management of supply chains. On completion of the course, participants will be equipped with state-of-the-art concepts, methods, techniques and tools to allow them to contribute towards the competitiveness of industrial and commercial organisations worldwide.

The course is suitable for:

•People who work or are planning to work within Supply Chain Management, eg operations, process management, operations planning and control, purchasing and procurement, logistics and distribution, amongst others.
•People with a background in support functions such as sales, maintenance, finance, marketing, quality, etc who wish to gain a better understanding of Supply Chain Management issues, concepts, models, tools and techniques.

The knowledge and skills you will gain through the course will make you a valuable resource in any supply chain-based enterprise - where you can contribute immediately - and make a difference!

Course Content:
The programme for the course comprises the following modules:
•Business, Operations and Supply Chain Strategy (10 Credits)
•Strategic Supply Chain Management (10 Credits)
•Supply Chain Operations (10 Credits)
•Management of Total Quality and Continuous Improvement (10 Credits)
•Enterprise Resource Planning (10 Credits)
•Advanced Project Management (10 Credits)
•Product Costing and Financial Management (10 Credits)
•Case Studies in Supply Chain Management (20 Credits)
•Masters Project (60 Credits)

Operations Management Specialism
•Fundamentals of Lean Six Sigma (10 Credits)
•Service Operations Management (10 Credits)
•Operations Management Option (10 Credits)

Logistics Management Specialism
•Logistics (10 Credits)
•Spreadsheet Modelling and Demand Forecasting (10 Credits)
•Logistics Management Option (10 Credits)

Procurement Management Specialism
•Strategic Procurement Management (10 Credits)
•Organisation Buying Behaviour and Structure (10 Credits)
•Procurement Management Option (10 Credits)

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