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Masters Degrees (Service Improvement)

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This is an innovative Postgraduate Certificate designed for managers and leaders working in the health and social care sector, across wellbeing partnerships and those providing and developing services with communities and patients. Read more
This is an innovative Postgraduate Certificate designed for managers and leaders working in the health and social care sector, across wellbeing partnerships and those providing and developing services with communities and patients.

The programme equips leaders and managers with knowledge and skills and helps develop confidence to undertake effective service improvement programmes – leading and co-ordinating systems and service across health, wellbeing and social care settings.

The programme is intended to:
-Develop a critical understanding of the changing strategy and policy context in the health and social care sector
-Provide an opportunity for participants to review their own practice within their organisation and others within the partnership context
-Enable participants to lead service improvement in the health, wellbeing and social care sector
-Provide opportunities for inter-professional and inter-organisational learning

The Certificate will be of particular relevance to those working in the following areas:
-CCGs and other commissioners
-Local Government notably in Public Health and developing services to reduce inequalities
-Provider organisations including voluntary sector
-Co-ordination of networks and partnerships, notably those working within Health and Wellbeing Board structures

Modules

-Leadership and Management Theory and Practice
-Quality and Service Improvement

Learning activities and assessment

The curriculum is organised into two 30-credit modules. One module will be studied each semester. Each module combines theory with application to practice.
-Leadership and Management: Theory and Practice - this module analyses a range of approaches to leadership and management, providing the opportunity for students to develop their own skills
-Quality and Service Improvement - this module covers; service improvement principles and techniques, such as LEAN; quality improvement approaches including how to positively use service feedback and management complaints; effective ways to work in partnerships, networks and with communities

This programme combines study and assessment of theory alongside its application within a work setting.

Study is through a blended learning approach; 4 days attendance on campus for each module (2 blocks of 2 days); a virtual learning environment to support private study; ongoing tutor support.

Assessment of the programme includes practical application of skills and knowledge, demonstrating a theoretical understanding and enabling students to grow in confidence in their role.

Modules studied on the Certificate can go on to contribute to study at Masters level within the Faculty of Health Studies.

Career support and prospects

The University is committed to helping students develop and enhance employability and this is an integral part of many programmes. Specialist support is available throughout the course from Career and Employability Services including help to find part-time work while studying, placements, vacation work and graduate vacancies. Students are encouraged to access this support at an early stage and to use the extensive resources on the Careers website.

Discussing options with specialist advisers helps to clarify plans through exploring options and refining skills of job-hunting. In most of our programmes there is direct input by Career Development Advisers into the curriculum or through specially arranged workshops.

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This exciting MSc programme focuses on leadership, change management, evidence-based service innovation and delivery all key to the delivery of high quality health care. Read more
This exciting MSc programme focuses on leadership, change management, evidence-based service innovation and delivery all key to the delivery of high quality health care. The programme is intended for experienced, qualified health care professionals who may work in and across a range of health care settings and in a variety of clinical, managerial and leadership roles.

The course aims to:

• Develop leadership knowledge and skills which can be applied to the delivery of a quality, evidence-based service linked to service user, staff and organisational outcomes
• Develop transformational leaders capable of improving and innovating health and social care delivery in a range of settings
• Develop a critical awareness of self in the leadership of service delivery and innovation
• Enhance critical awareness and reflection on the interfaces between policy, research, commissioning, service and practice
• Enable you to contribute to the advancement of your practice and the service you deliver by your professional development and life-long approach to learning

You have the option to exit after Year 1 with a PgCert Leadership Studies in Health Care and to exit after Year 2 with a PgDip Leadership Studies in Health Care.

The course is delivered one day per week.

Modules

There are two options for this course; a 3 year route and a 4 year route.

Modules for 3 year route:

Year 1
(3 core modules, 20 credits each)

• Research in health and social care
• Strategic leadership in health care
• Innovation for excellence - leading service change

Year 2
(1 core and 2 optional modules, 20 credits each)

Core module:

•Leading continuous quality improvement in health care

Optional modules:

• Mentorship and coaching for leadership
• Leading patient and public engagement in health care
• Professional development through contract learning

Year 3

• Dissertation (60 credits)

Modules for 4 year route:

Year 1
(2 core modules, 20 credits each)

• Research in health and social care
• Innovation for excellence - leading service change

Year 2
(1 core and 1 optional module, 20 credits each)

Core module:

•Strategic leadership in health care

Optional modules:

• Leading patient and public engagement in health care
• Professional development through contract learning

Year 3
(1 core and 1 optional module, 20 credits each)

Core module:
• Leading continuous quality improvement in health care

Optional modules:

• Mentorship and coaching for leadership
• Leading patient and public engagement in health care
• Professional development through contract learning

Year 4

• Dissertation (60 credits)

Professional links

The School of Health and Social Care delivers postgraduate education programmes and applied research linked to practice and workforce innovation and research capacity building. The work undertaken by staff and students is recognised both nationally and internationally.

Employability

With a range of flexible pathways available, our courses and modules are designed to enhance career opportunities by equipping health care professionals with the knowledge and skills to manage change, lead improvement initiatives and become an effective leader.

LSBU Employability Services

LSBU is committed to supporting you develop your employability and succeed in getting a job after you have graduated. Your qualification will certainly help, but in a competitive market you also need to work on your employability, and on your career search. Our Employability Service will support you in developing your skills, finding a job, interview techniques, work experience or an internship, and will help you assess what you need to do to get the job you want at the end of your course. LSBU offers a comprehensive Employability Service, with a range of initiatives to complement your studies, including:

• Direct engagement from employers who come in to interview and talk to students
• Job Shop and on-campus recruitment agencies to help your job search
• Mentoring and work shadowing schemes.

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Modules. The Context of Strategic Planning. Workforce Planning for Service Improvement. Leading Workforce Planning. Module details. Read more
Modules

The Context of Strategic Planning
Workforce Planning for Service Improvement
Leading Workforce Planning.
Module details

The Context of Strategic Planning
This module considers the whole strategic service planning process, to help you to place workforce planning in a broader context. Planning only makes sense and has value when it is carried out with others, so active engagement with key stakeholders is an important part of this module.

During this module we will address a range of important issues: the meaning of strategy, stakeholder analysis and contextual analysis, and identifying strategic workforce goals. We also consider how identifying a plan will inevitably trigger organisational change or be a response to it. We look at some of the important concepts to consider when introducing change and how these may affect your plan.

This module:

introduces you to current debates in the areas of health and social care policy, information and knowledge management, strategic planning and service improvement
provides you with updates on relevant policy and strategic initiatives
provides opportunities for you to explore complex planning scenarios and learn from the experiences of planners from the health, social care, voluntary and independent sectors.
Overall, the module will help you define where your region, organisation or service is today, explore the planning and development challenges of tomorrow, and identify a range of strategies to help organisations meet these challenges.

Assessment:

Project (initiation and establishment of strategic goals).
An individual report (scenario analysis and evaluation).
Workforce Planning for Service Improvement
This module draws on a number of interrelated areas in operational management, organisational theory, management theory and data management. Its focus is on the skills and practices managers and leaders need to achieve service improvements through workforce planning in the complex and dynamic environment of health and social care.

This module addresses debates about 'quality' and 'flexibility'. Core to this module is the question 'how can workforce planning genuinely contribute to service improvement in both the long and short-term?'

This module:

explores the contribution of workforce planning to service improvement
broadens your understanding of workforce planning concepts and enables you to review critically the potential of workforce planning to improve outcomes for patients and service users.
Assessment:

Project (analysis of supply and demand; options generation and appraisal).
Individual report (critical evaluation of your planning project).
Leading Workforce Planning
This module explores the notion of leadership and change management. You will assess your own personal strengths and weaknesses as a leader, change agent and developer of others. Using feedback from a range of self-assessment exercises and work-based appraisal, you will craft a personal development plan, and design and test a series of activities to build your strengths and address your weaknesses.

This module:

questions the nature of leadership and begins to define the skills needed to meet the complex aims of modern health and social care providers
explores a range of change management techniques and applies them to workforce planning
critically analyses your own management practice with a view to increasing your leadership capacity and effectiveness
encourages you to reflect on your own practice.
Assessment:

Project: Critical evaluation of leadership styles and change management strategies
Personal development plan.

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This programme has been developed in Partnership with the Local Mental Health Foundation University Trust. It offers a wide variety of teaching and learning methods which will help you develop as a clinician in mental health practice. Read more
This programme has been developed in Partnership with the Local Mental Health Foundation University Trust. It offers a wide variety of teaching and learning methods which will help you develop as a clinician in mental health practice. You can expect to gain significant opportunities in continuing professional development by choosing to study modules relevant to the field you work in which can also be taken as short courses.

About the course

Along with lectures and expert led clinics, you will also have regular small group seminars and tutorials, with the additional support of a personal tutor. This programme has a practical emphasis and also provides opportunities for additional attendance to short courses and conferences offered by the Department. You’ll have a choice of modules, excellent networking and peer support, and consistently positive feedback.

Why choose this course?

The MSc in Mental Health Practice is a taught, master’s programme for clinicians, wishing to develop or extend practical skills, knowledge and experience in mental health practice.

It has an emphasis on developing practical competencies; good diagnostic skills, appropriate and timely management of common mental health problems to reflect current trends in mental health practice.

This programme is supplemented by lectures, seminars, workshops, clinical skills demonstrations, clinical placements and conference presentations by academic staff and invited expert clinicians.

Careers

International students should note that completion of one Msc in Mental Health Practice does not lead to registration to practice in the UK or endorse clinicians to consider themselves a specialist in Mental Health in the UK. This programme may be sufficient for practitioners to work as a specialist Mental Health practitioner in their country of origin, local requirements should be checked prior to commencing the programme.

Teaching methods

You will experience a wide variety of teaching methods throughout the programme including: interactive and ‘key-note’ lectures, seminars and workshops incorporating for example case studies, role play, scenario based learning and discussion groups covering a wide variety of topics. Individual and group based tutorials. Skills based demonstrations / workshops and the use of technologies for example video, podcasts, and other e-packages designed to enhance learning and teaching. These resources are supported by a well stocked learning resource centre and via a virtual learning environment called StudyNet which enables you to access learning resources on line 24 hours and day, 7 days a week. The course is intense and will require students to be "self directed" learners.

Structure

Year 1
Optional Modules
-Approaches and Organisation of Specialist Mental Health Services
-Contemporary Mental Health Interventions
-Core Competencies in Medical Practice
-Evidence Based Practice
-Evidence Based Practice - Distance Learning
-Expert Witness
-Foundation Skills in Psychiatric Practice
-Leadership in Practice
-Mental Health Law
-Mind and Skin
-Physical Health/Mental Health: What's the Connection
-Principles of Psychopharmacology and Neuroscience
-Principles of Psychopharmacology and Neurosciences
-Recovery and Social Inclusion. Partnerships in Mental Health Care
-Service Improvement
-Service Improvement Project
-Strategies for Identifying and Managing Addictive Behaviours
-Work Based Learning
-Work Based Learning in Health and Medical Practice
-Work Based Study:Professional Issues Related to Healthcare Practice

Year 2
Optional Modules
-Approaches and Organisation of Specialist Mental Health Services
-Contemporary Mental Health Interventions
-Developing Skills and Competence in Psychiatric professional practice
-Evidence Based Practice - Distance Learning
-Expert Witness
-Foundation Skills in Psychiatric Practice
-Principles of Psychopharmacology and Neurosciences
-Recovery and Social Inclusion. Partnerships in Mental Health Care
-Service Improvement Project
-Work Based Learning in Health and Medical Practice
-Work Based Study:Professional Issues Related to Healthcare Practice

Year 3
Optional Modules
-Approaches and Organisation of Specialist Mental Health Services
-Contemporary Mental Health Interventions
-Evidence Based Practice - Distance Learning
-Expert Witness
-Foundation Skills in Psychiatric Practice
-Mental Health Law
-Principles of Psychopharmacology and Neurosciences
-Recovery and Social Inclusion. Partnerships in Mental Health Care
-Service Improvement Project
-Work Based Learning in Health and Medical Practice
-Work Based Study:Professional Issues Related to Healthcare Practice

Read less
This programme has been developed in Partnership with the Local Mental Health Foundation University Trust. It offers a wide variety of teaching and learning methods which will help you develop as a clinician in mental health practice. Read more
This programme has been developed in Partnership with the Local Mental Health Foundation University Trust. It offers a wide variety of teaching and learning methods which will help you develop as a clinician in mental health practice. You can expect to gain significant opportunities in continuing professional development by choosing to study modules relevant to the field you work in which can also be taken as short courses.

About the courses

Along with lectures and expert led clinics, you will also have regular small group seminars and tutorials, with the additional support of a personal tutor. This programme has a practical emphasis and also provides opportunities for additional attendance to short courses and conferences offered by the Department. You’ll have a choice of modules, excellent networking and peer support, and consistently positive feedback.

Why choose this course?

-The MSc Psychiatric Practice is a taught, master’s programme for clinicians, wishing to develop or extend practical skills, knowledge and experience in mental health practice.
-It has an emphasis on developing practical competencies; good diagnostic skills, appropriate and timely management of common mental health problems to reflect current trends in mental health practice.
-This programme is supplemented by lectures, seminars, workshops, clinical skills demonstrations, clinical placements and conference presentations by academic staff and invited expert clinicians.

Professional Accreditations

The programme prepares specialist trainees for Membership of the Royal College of Psychiatrists (MRC Psych).

Careers

International students should note that completion of one MSc Psychiatric Practice does not lead to registration to practice in the UK or endorse clinicians to consider themselves a specialist in Mental Health in the UK. This programme may be sufficient for practitioners to work as a specialist Mental Health practitioner in their country of origin, local requirements should be checked prior to commencing the programme.

Teaching methods

You will experience a wide variety of teaching methods throughout the programme including: interactive and ‘key-note’ lectures, seminars and workshops incorporating for example case studies, role play, scenario based learning and discussion groups covering a wide variety of topics. Individual and group based tutorials. Skills based demonstrations / workshops and the use of technologies for example video, podcasts, and other e-packages designed to enhance learning and teaching. These resources are supported by a well stocked learning resource centre and via a virtual learning environment called StudyNet which enables you to access learning resources on line 24 hours and day, 7 days a week. The course is intense and will require students to be "self directed" learners.

Structure

Year 1
Optional Modules
-Approaches and Organisation of Specialist Mental Health Services
-Contemporary Mental Health Interventions
-Developing Skills and Competence in Psychiatric professional practice
-Evidence Based Practice - Distance Learning
-Evidence Based Practice - Classroom Based
-Expert Witness
-Foundation Skills in Psychiatric Practice
-Health and Medical Education in the Workplace
-History of Psychiatry
-Mental Health Law
-Physical Health/Mental Health: What's the Connection
-Principles of Psychopharmacology and Neuroscience
-Principles of Psychopharmacology and Neurosciences
-Recovery and Social Inclusion. Partnerships in Mental Health Care
-Service Improvement
-Service Improvement Project
-Strategies for Identifying and Managing Addictive Behaviours
-The Mind and the Skin
-Work Based Learning in Health and Medical Practice
-Work Based Study:Professional Issues Related to Healthcare Practice

Year 2
Optional Modules
-Approaches and Organisation of Specialist Mental Health Services
-Contemporary Mental Health Interventions
-Developing Skills and Competence in Psychiatric professional practice
-Evidence Based Practice - Distance Learning
-Evidence Based Practice - Classroom Based
-Expert Witness
-Foundation Skills in Psychiatric Practice
-Health and Medical Education in the Workplace
-History of Psychiatry
-Mental Health Law
-Principles of Psychopharmacology and Neurosciences
-Recovery and Social Inclusion. Partnerships in Mental Health Care
-Service Improvement Project
-Work Based Learning in Health and Medical Practice
-Work Based Study:Professional Issues Related to Healthcare Practice

Year 3
Optional Modules
-Evidence Based Practice - Distance Learning
-Expert Witness
-Mental Health Law
-Service Improvement Project

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Designed to focus on the delivery of sustainable, measurable improvements in quality, the MSc Quality Improvement is suitable for a multi-professional audience. Read more
Designed to focus on the delivery of sustainable, measurable improvements in quality, the MSc Quality Improvement is suitable for a multi-professional audience. It will enable participants to develop an understanding of the science and art of improvement and its application in their organisation.

To ensure that participants have access to the expertise to support them in the development of their own theoretical and practical knowledge of quality improvement approaches, the programme has been developed in partnership between the University of Dundee and the Tayside Centre for Organisational Effectiveness (TCOE).

The programme is supported by a faculty of academic and experienced improvement and organisational development practitioners from NHS Fife and NHS Tayside. This collective expertise ensures an exceptional student experience.

The multi-professional ethos of quality improvement is reflected in the development and delivery of the programme across the College of Medicine, Dentistry & Nursing and the School of Education, Social Work & Community Education.

Why study Quality Improvement at Dundee?

The challenge to deliver safe and effective care whilst maximising the utilisation of resources remains a continuous challenge for all practitioners involved in health care both nationally and internationally. The six dimensions of quality are often referred to as safety, effectiveness, patient-centred, timeliness, efficiency and equity. Our course will explore all of these aspects.

On completion of this programme, you will be equipped to influence and lead quality improvements in practice, making a real difference in your place of work.

What's so good about studying Quality Improvement at Dundee?

Here in Scotland, the NHS Scotland Healthcare Quality Strategy places significant emphasis on the provision of "high quality, person-centred, clinically effective and safe health care services".

The programme utilises professional expertise across the College of Medicine, Dentistry and Nursing and the School of Education, Social Work and Community Education to enable you to develop sound theoretical knowledge regarding the principles and processes of quality improvement.

Participation in the development and planning of the programme has also been greatly assisted by Healthcare Improvement Advisers from Tayside Centre for Organisational Effectiveness and the Quality and Clinical Governance Lead from NHS Fife.

Who should study this course?

The course is aimed at those who are working in a health or social care organisation and who have completed an undergraduate degree.
Students undertaking this programme should be engaged in promoting quality improvement in some capacity across a range of settings.

How you will be taught

Primarily this is a part-time distance learning programme (minimum of three years) enabling participation from national and international students. This programme can be delivered entirely in a distance learning format, depending on choice of modules. All core modules are delivered in distance learning format. Some option modules are delivered in a blended approach for local students. We deliver the online programme using the Blackboard Learning System, the University's virtual learning environment (also referred to as MyDundee). The programme is intended to be interactive and supportive, giving you the opportunity to share ideas, knowledge and experience and to discuss and debate issues. Access to journal articles will be available as part of the resource provided for each module.

What you will study

Module information:
Each module attracts 30 credit points at SCQF level 11:

Quality Improvement in Action: (distance learning)
This module gives the student the opportunity to critically evaluate the theoretical background to the concept of improvement science and to develop critical awareness .of quality improvement principles, approaches and application to service delivery.

Leadership, Change and Organisational Development: (distance learning)
This module introduces students to the concept of leadership for change. It examines key issues in the improvement of service delivery with a focus on effective leadership of services undergoing change. Optional workshops will be available for local participants.

Developing Research and Evaluation Skills: (distance learning)
This module enables the student to develop their knowledge of a variety of research and evaluation approaches and develop a rigorous proposal which they can then implement at dissertation stage.

Option modules:
Students are required to complete an option module from the following portfolio:

Measuring Quality
Coaching in a Systemic Context
Practice Development: Independent Study

(*Candidates will be required to take both of these 15 credit modules to gain the necessary 30 credit points.)

Dissertation (Quality Improvement):
(distance learning)
Students are also required to complete a double-weighted dissertation/project attracting 60 credit points. The dissertation/project provides students with the opportunity to develop and demonstrate, under supervision, their academic, organisational and technical skills in the formulation, execution and writing-up of a research project investigating a topic pertaining to quality improvement.

Pathways:
There are three exit points to this programme. Modules required for each are listed below:

Postgraduate Certificate in Quality Improvement (PGCert)
Quality Improvement in Action
Leadership, Change and Organisational Culture.

Postgraduate Diploma in Quality Improvement (PGDip)
Quality Improvement in Action
Leadership, Change and Organisational Culture
Developing Research and Evaluation Skills
One option module (30 credit points)

Masters in Quality Improvement (MSc)
Quality Improvement in Action
Leadership, Change and Organisational Culture
Developing Research and Evaluation Skills
One option module (30 credit points)
Dissertation

How you will be assessed

For 30 credit modules, assessment will normally be via one written piece of work of 4,500 words or equivalent to this
For 15 credit modules, assessment will normally be via one written piece of work of 2,500 words or equivalent to this
At dissertation stage, students are required to complete a 20,000 word study

Careers

This new programme is designed for a wide range of potential participants who are working in a culture of continuous improvement, including health and social care professionals, policy planners and those in managerial roles.

The programme will enable candidates to gain a wider understanding of quality improvement and the many tools and techniques which can be used to continually improve service provision.

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Would you like the opportunity to further explore nursing practice and healthcare, whilst developing skills and knowledge in research methods and service improvement?. Read more
Would you like the opportunity to further explore nursing practice and healthcare, whilst developing skills and knowledge in research methods and service improvement?

The MSc Nursing course will allow you to examine contemporary nursing issues from a clinical perspective. Available to nurses who hold a registration in the UK or another country, this course offers an exciting mix of theory and practical application through the use of enquiry-based learning and workshops where a range of table top exercises and simulation will be utilised to develop your practical skills and knowledge.

Two course options are available: an intensive 12-month programme beginning in September or a 20-month course that commences in January with a break between June and August to provide the opportunity for you to undertake a placement or study abroad should you wish.

Throughout the duration of your course you will have access to our leading facilities and dedicated Clinical Skills Centre.

Learn From The Best

The MSc Nursing course is taught by a team of lecturers who boast extensive experience and knowledge of general healthcare and other specialist subjects.

This knowledge is integrated into all aspects of their teaching to ensure that all topics covered within this course are relevant to the workplace and the wider healthcare industry.

They will be there to support you through every step of your course, ensuring you leave with confidence and full understanding of all aspects of this dynamic industry.

The content and teaching methods utilised on this course have been specifically designed to meet the requirements of international students and we have a vast network of support available should English not be your first language.

Teaching And Assessment

This course will focus on developing your core clinical, research and analytical skills to allow you to further explore nursing practice and healthcare to enhance service improvement.

You will study a broad range of subjects including global health issues in the 21st century, theories and health related evidence, nursing practice and knowledge, research skills and systematic appraisal of published nursing research.

Learning and teaching strategies such as lectures, seminars, experiential learning and problem solving exercises will be utilised throughout your studies, all of which will be assessed via a mix of diagnostic evaluations, case studies, assignments and presentations.

You will also complete a final dissertation under the close guidance of our academic team.

Module Overview
Year One
IM0722 - Global Health in the 21st Century (Core, 30 Credits)
IM0723 - Policy and Theory in Practice Development (Core, 30 Credits)
IM0724 - Nursing Knowledge and Safe Practice (Core, 30 Credits)
IM0726 - Research Methods for Nursing Practice (Core, 30 Credits)

Year Two
IM0720 - Dissertation: Systematic Appraisal of Published Nursing Research (Core, 60 Credits)

Learning Environment

This course is based at our Coach Lane campus, which houses our Clinical Skills Centre – a purpose-built facility that will allow you to develop practical skills and gain valuable experience of real hospital situations through a simulated environment.

Our facilities are some of the most advanced in the country and allow us to ensure your learning evolves in-line with the latest developments in the industry.

Technology is embedded throughout all aspects of your degree and you will receive ongoing support through our innovative e-learning platform, Blackboard, where you can access module handbooks, assessment information, lecture presentation slides and reading lists. Key lectures will also be recorded to allow you to listen again.

If English is not your first language you will also have access to the English for Specific Academic Purposes (ESAP) programmes to help you develop your English language, academic writing and study skills.

Research-Rich Learning

Being part of the MSc Nursing course will mean you are learning from a team of research-active professionals who are passionate about nursing and their individual areas of specialism.

All of this course’s modules will draw on staff specialisms and expertise, and you will be introduced to research and leadership methodologies to further enhance your knowledge.

Student-led group seminars will be facilitated each semester, with students often deciding on content that they feel to be of value.

Northumbria University has been ranked in the top quartile in the UK for research power in Allied Health Sciences and Nursing. Additionally, more than 80% of our research activity in Allied Health Sciences and Nursing is rated as world-leading or internationally excellent (REF 2014).

Give Your Career An Edge

This course provides both practical and a theoretical module content that reflects the nursing industry’s professional requirements and follow the QAA benchmarks for nurse education.

You will leave equipped and prepared for the changing nature of healthcare from both a national and international perspective. You will also possess the ability to play an active role in the leadership of change and service improvement.

Northumbria University boasts close links with local NHS Trusts and, although we do not offer clinical placements as part of the programme, every effort is made to ensure that you leave with an in-depth understanding of how the NHS is structured, organised, financed and led.

You will also be actively encouraged to attend local and national events, providing an invaluable opportunity to meet practitioners and experts within the field of healthcare.

Your Future

On completion of this course you should possess the ability to lead on future innovative initiatives in the nursing sector, in addition to holding the attributes required to be educator within your own professional environment.

Further study options are available should you wish to progress your studies to PhD level, and graduates may also wish to pursue careers within teaching or research.

To further enhance your future opportunities we offer ongoing career development support in the form of career guidance, CV advice, portfolio building and interview preparation. This course will also allow you to develop key employability skills such as organisation, time management and leadership.

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When you study with us on this course, you will focus on the provision of healthcare and social care to individuals, groups and communities within specialist community services. Read more
When you study with us on this course, you will focus on the provision of healthcare and social care to individuals, groups and communities within specialist community services.

The focus is on developing your competence, confidence and expertise in assessing the needs of your clients, and working in partnership with them to make informed, holistic health choices.

The ultimate aim is for you to mature into someone with the skills, knowledge and understanding to function as a valuable member of the community, and become a reflective, evidence-based and innovative practitioner as you deliver a client-centred programme of care.

Intermediate qualifications available:

• Postgraduate diploma – 120 credits at Masters level https://www.beds.ac.uk/howtoapply/courses/postgraduate/next-year/specialist-community-public-health-nursing-health-visiting2

Why choose this course?

• Study issues of direct relevance to your personal and professional development and achievement of status as a Health Visitor, and increase your prospects of fulfilling employment
• Explore the latest research and practice, and develop a range of public health nursing skills that are pertinent to health visiting
• Develop your sensitivity and understanding in relation to cultural and religious values, beliefs, abilities and the needs of individuals, groups and populations
• Gain an understanding of the evidence on which care interventions are based in order to promote, evaluate and design interventions, and critically develop effective questioning techniques to enhance your communication skills
• Benefit from student-focused, self-directed and guided learning that uses a variety of teaching methods including e-learning, work and problem based learning, simulation, role play and student-led seminars.

Visit the website: https://www.beds.ac.uk/howtoapply/courses/postgraduate/next-year/specialist-community-public-health-nursing-health-visiting

Course detail

This course offers the opportunity to study for a combined Master of Science / Specialist Community Public Health Nursing (Health Visitor) qualification. Success in the Master of Science in Specialist Community Public Health Nursing (Health Visiting) or in the intermediate qualification of Postgraduate Diploma in Specialist Community Public Health Nursing (Health Visiting) will provide the professional qualification and eligibility to apply for registration with the Nursing and Midwifery Council as a Specialist Community Public Health Nurse (Health Visiting).

Emphasis throughout the course is placed on your continuing personal and professional development with the aim of improving your employability prospects. You will focus on issues of direct relevance to the achievement of Specialist Community Public Health Nursing status as a Health Visitor whilst pursuing a postgraduate course of study in a supportive learning environment.

Opportunities exist for conference attendance and presentations. The course adopts a studentfocused approach underpinned by self-directed and guided learning. A variety of teaching methods are used to create a stimulating learning environment including e-learning, work-based learning, simulation and solution-focussed learning

Modules

• Assessment And Interventions In Specialist Community Public Health Nursing (Health Visiting) (CEL030-6) Compulsory
• Public Health: Principles, Policies And Practice In Specialist Community Public Health Nursing (CEL037-6) Compulsory
• Service Improvement Project In Health Visiting (CEL014-6) Compulsory
• Specialist Community Public Health Practice (Health Visiting) (CEL033-6) Compulsory
• Transforming Healthcare Through Effective Leadership (CEL016-6) Compulsory

Assessment

The course assessment strategy is closely aligned to the teaching and learning strategy which is designed to have: immediate professional relevance; draw on expertise-by-experience; foster active learning and be leaner-centred in approach. A distinct feature of the course is the range of assessment tasks, including those that allow you to undertake workplace relevant assessments that can have an immediate impact in practice. Examples include: written assignments ranging from reflective pieces to academic essays culminating in a service improvement project, assessed practice within your placements; and a portfolio of evidence of learning in practice and a profile of the health needs of your local practice area. The course assessments also include a timed, invigilated exam as this is an NMC requirement

Assessment tasks are designed so that you can tailor them to professional interests, experience and development needs. They are also designed so that you can rehearse ways of thinking and acting that are professionally relevant.

There are specific professional requirements for passing some of the units in the course. These requirements are stated on the relevant unit information forms (UIFs).

Careers

During the course you will acquire a range of professional and transferrable skills which are intended to prepare you for working as a health visitor. The course provides a student- focused process for integrating personal, academic and career development. You are encouraged to undertake self-assessment to identify your strengths, interests and development needs in relation to your learning needs. Through negotiation with your personal academic tutor you will be enabled to identify your areas of interest and the areas in which you feel you need to develop. Towards the end of your studies you will be actively supported and advised regarding potential career development. You will carry out a service improvement project in your workplace which will both consolidate your knowledge and further enhance your career opportunities.

Funding

For information on available funding, please follow the link: https://www.beds.ac.uk/howtoapply/money/scholarships/pg

How to apply

For information on how to apply, please follow the link: https://www.beds.ac.uk/howtoapply/course/applicationform

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When you study with us on this course, you will focus on the provision of healthcare and social care to individuals, groups and communities within specialist community services. Read more
When you study with us on this course, you will focus on the provision of healthcare and social care to individuals, groups and communities within specialist community services.

The focus is on developing your competence, confidence and expertise in assessing the needs of your clients, and working in partnership with them to make informed, holistic health choices.

The ultimate aim is for you to mature into someone with the skills, knowledge and understanding to function as a valuable member of the community, and become a reflective, evidence-based and innovative practitioner as you deliver a client-centred programme of care.

Intermediate qualifications available:

• Postgraduate diploma – 120 credits at Masters level https://www.beds.ac.uk/howtoapply/courses/postgraduate/next-year/specialist-community-public-health-nursing-school-nursing2

Why choose this course?

• Study issues of direct relevance to your personal and professional development and achievement of status as a School Nurse, and increase your prospects of fulfilling employment
• Explore the latest research and practice, and develop a range of public health nursing skills that are pertinent to school nursing
• Develop your sensitivity and understanding in relation to cultural and religious values, beliefs, abilities and the needs of individuals, groups and populations
• Gain an understanding of the evidence on which care interventions are based in order to promote, evaluate and design interventions, and critically develop effective questioning techniques to enhance your communication skills
• Benefit from student-focused, self-directed and guided learning that uses a variety of teaching methods including e-learning, work and problem based learning, simulation, role play and student led seminars.

Visit the website: https://www.beds.ac.uk/howtoapply/courses/postgraduate/next-year/specialist-community-public-health-nursing-school-nursing

Course detail

This course offers the opportunity to study for a combined Master of Science / Specialist Community Public Health Nursing (School Nursing) qualification. Success in the Master of Science in Specialist Community Public Health Nursing (School Nursing) or in the intermediate qualification of Postgraduate Diploma in Specialist Community Public Health Nursing (School Nursing) will provide the professional qualification and eligibility to apply for registration with the Nursing and Midwifery Council as a Specialist Community Public Health Nurse (School Nursing).

Emphasis throughout the course is placed on your continuing personal and professional development with the aim of improving your employability prospects. You will focus on issues of direct relevance to the achievement of Specialist Community Public Health Nursing status as a School Nurse whilst pursuing a postgraduate course of study in a supportive learning environment.

Opportunities for conference attendance and presentations. Studentfocused, self-directed and guided learning, small group tutorials, encouragement of peer support, using a variety of teaching methods e.g. e-learning, work based learning, problem based learning, simulation, role play, studentled seminars. Emphasis on continuing personal and professional development (lifelong learning).

Modules

• Assessment And Interventions In Specialist Community Public Health Nursing (School Nursing) (CEL031-6) Compulsory
• Public Health: Principles, Policies And Practice In Specialist Community Public Health Nursing (CEL037-6) Compulsory
• Service Improvement Project In School Nursing (CEL015-6) Compulsory
• Specialist Community Public Health Practice (School Nursing) (CEL034-6) Compulsory
• Transforming Healthcare Through Effective Leadership (CEL016-6) Compulsory

Assessment

The course assessment strategy is closely aligned to the teaching and learning strategy which is designed to have: immediate professional relevance; draw on expertise-by-experience; foster active learning and be leaner-centred in approach. A distinct feature of the course is the range of assessment tasks, including those that allow students to undertake workplace relevant assessments that can have an immediate impact in practice. Examples include: written assignments ranging from reflective pieces to academic essays culminating in a service improvement project, assessed practice within your placements, a portfolio of evidence of learning in practice and a profile of the health needs of your local practice area. The course assessments also include a timed, invigilated exam as this is an NMC requirement


Assessment tasks are designed so that students can tailor them to professional interests, experience and development needs. They area also designed so that students can rehearse ways of thinking and acting that are professionally relevant

There are specific professional requirements for passing some of the units in the course. These requirements are stated on the relevant unit information forms (UIFs).

Careers

During the course you will acquire a range of professional and transferrable skills which are intended to prepare you for working as a school nurse. The course provides a student- focused process for integrating personal, academic and career development. You are encouraged to undertake self-assessment to identify your strengths, interests and development needs in relation to your learning needs. Through negotiation with your personal academic tutor you will be enabled to identify your areas of interest and the areas in which you feel you need to develop. Towards the end of your studies you will be actively supported and advised regarding potential career development.

You will carry out a service improvement project in your workplace which will both consolidate your knowledge and further enhance your career opportunities.

Funding

For information on available funding, please follow the link: https://www.beds.ac.uk/howtoapply/money/scholarships/pg

How to apply

For information on how to apply, please follow the link: https://www.beds.ac.uk/howtoapply/course/applicationform

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These programmes are consistent with the philosophy and criteria set out in the Autism Act (2009) and Autism Strategy (2010). The philosophy and outcomes are also consistent with the National Institute for Health and Clinical Excellence 2012 guidelines on autism. Read more
These programmes are consistent with the philosophy and criteria set out in the Autism Act (2009) and Autism Strategy (2010). The philosophy and outcomes are also consistent with the National Institute for Health and Clinical Excellence 2012 guidelines on autism.

Course details

The overall aims of the programmes are to:
-Facilitate your acquisition of substantial knowledge and skills appropriate to postgraduate study and integrates your advanced knowledge and skills related to autism practice
-Develop the skills and attitudes necessary for you to promote evidence-based practice and research in autism practice
-Develop your critical understanding of the necessary research methodologies to locate and critically appraise research to advance practice when working with people with autism spectrum conditions
-Foster your commitment to lifelong learning and encourages an inquisitive approach to practice

You focus on the person-centred support of service users and apply supportive interventions and strategies in ways that build on your previous study, employment and/or practice experiences. You are prepared to conduct research that is linked to the field of autism practice and to advance your knowledge of the discipline of specialist autism practice. You will apply theories and constructs related to autism in a workplace setting to make sense of complex situations and enhance your skills development through action or problem-based projects and practical experience. These programmes also facilitate the development of leading change and service improvement, developing services to meet diverse needs of people with autism, underpinned by a sound ethical framework.

What you study

You focus on the person-centred support of service users and apply supportive interventions and strategies in ways that build upon your previous study and employment/practice experiences. You are prepared to conduct research linked to the field of autism practice to advance your knowledge and understanding of autism spectrum conditions, enabling you to develop your knowledge of specialist autism practice. You ares also enable to apply theories and constructs related to autism in a workplace setting to make sense of complex situations and enhance your skills development through action or problem-based projects and practical experience.

The programme is underpinned by a sound ethical framework and facilitates the development of leading change and service improvement, developing services to meet diverse needs of people with autism.

Core modules
-Advancing Practice When Working with People with Autism Spectrum Conditions
-Designing Research Projects
-Evidence-based Practice
-Service Improvement for Autism Spectrum Conditions

MSc only
-Dissertation

Modules offered may vary.

Teaching

These programme use e-learning as a key resource to enhance your learning and support. You use our virtual learning environment, [email protected] for all of your modules. we provide links to useful online resources and web-based interactive activities related to autism.

You also learn through discussion boards remotely from your home or at your practice placement site. In addition you learn through keynote lectures, seminars, case-study and scenario-based discussions and critical incident analyses in the form of group work. This enhances your learning and provides support for your modular assessment.

We use debate and argument to stimulate you to be an active participant in your reflective learning process. The programme team includes members with research experience and there is an emphasis on research-informed teaching.

Each module carries an assessed element which is integrated with the learning outcomes of the module and award. It requires a critical appreciation of the subject matter and its implications for practice.

Your work is assessed through essays, case studies, project work and a final dissertation if you are enrolled on the MSc Autism Practice.

Employability

You must work in a practice setting for this programme within your own area of employment. Career opportunities include a range of services in health and social care settings where individuals with autism require support.

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The NHS is entering a new phase of reform. Promoting and developing efficient and effective leadership behaviours is central to developing a patient-led, quality-enhanced, local service. Read more
The NHS is entering a new phase of reform. Promoting and developing efficient and effective leadership behaviours is central to developing a patient-led, quality-enhanced, local service.

Course details

Improving compassion and the quality of patient care starts with leadership (NHS Leadership Academy 2013) and The Kings Fund (2011). This recognises the value of leadership that is shared, distributed and adaptive – where leaders must focus on engaging staff in delivering results.To achieve this locally and nationally, NHS trusts, foundation trusts, primary care trusts, social care organisations, along with the independent and third sector, will have to devise strategic frameworks and action plans to help promote and develop leaders within their organisations and services.

All of this requires developing health and social care staff in promoting, identifying and supporting the development of leadership capability. It means being able to use a variety of tools and techniques that underpin effective and sustained leadership development, and working in partnership across professional and organisational boundaries to improve patient-focused care. Developing transformational leadership skills to support this framework means that you need to:
-Articulate a compelling vision of the future
-Use stories and symbols to communicate your vision and message
-Have a strong sense of purpose and a collective mission
-Talk optimistically and enthusiastically, and express confidence about achieving goals
-Engender trust and respect by doing the right thing, rather than doing things right
-Instil pride in your employees in being associated with you
-Talk about your most important values and beliefs
-Consider the moral and ethical consequences of decisions
-Seek different perspectives when solving problems
-Get employees to challenge old assumptions and think about problems in new ways
-Spend time teaching and coaching
-Consider each employee’s needs, abilities and aspirations
-Be compassionate, appreciative and responsive to each employee, recognising and celebrating their achievements

The new Healthcare Leadership Model offers 360-degree feedback linked to nine dimensions:
-Inspiring shared purpose
-Leading with care
-Evaluating information
-Connecting our service
-Sharing the vision
-Engaging the team
-Holding to account
-Developing capability
-Influencing for results

These dimensions provide a supportive model for you to assess your own leadership strengths and areas of challenge, and for critical evaluation throughout your programme.

What you study

This PgCert helps you to:
-Develop a comprehensive and critical understanding of leadership theory and service improvement methodologies to enhance health and social care practice
-Demonstrate a systematic and critical understanding of yourself and the leadership skills, behaviours and attributes required to effectively lead evidence-based service improvements in health and social care

In Advanced Personal Effectiveness and Leading Service Improvement you explore current drivers of service reform and improvement to develop your political awareness and proactive leadership. From the very start you work on real-life service-improvement projects so you can apply what you learn to your area of practice.

You undertake 360-degree diagnostic appraisal and personal action planning to develop your effectiveness. You also use action learning to help you lead a real service-improvement project that’s relevant to your role and your organisation.

You will develop the necessary knowledge and skills to achieve this by studying topics such as improvement science, tools and techniques, a multi-perspective approach to determining and measuring performance, project design and audit, and evaluation research methods.

Year 1 core modules
-Advanced Personal Effectiveness in Leadership
-Leading Service Improvement in Health and Social Care

Modules offered may vary.

Employability

By enhancing your leadership and service-improvement skills you develop the effectiveness of your role and your professional goals.

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The programme aims to develop nurse leaders who are recognised experts in the care of older people who have national influence and are able to drive change so that the care of older people is compassionate, safe, person centred and of the highest possible quality. Read more
The programme aims to develop nurse leaders who are recognised experts in the care of older people who have national influence and are able to drive change so that the care of older people is compassionate, safe, person centred and of the highest possible quality.

It is suitable for healthcare professionals working in the area of older person care in senior clinical roles, leadership/management roles or with aspirations to move into roles of this nature. The programme offers you the opportunity to apply knowledge to your own area of older person clinical practice.

Students undertaking the Advanced Care of the Older Person programme will develop the skills in complex reasoning, critical thinking and analysis required to undertake these roles in relation to the care of the older person. Students have the opportunity to develop skills in the critical application of research, and undertake their own research in the care of the older person.

Learning and teaching is designed to equip you with skills in using a range of information, data, tools and techniques to improve the quality of patient care and health outcomes as well as demonstrate impact and value. You will also have the opportunity to enhance your knowledge of the physical and mental health needs of your client group, to gain a critical awareness of your role in the treatment and management of common physical health conditions related to the ageing process and to advance good practice in the physical and mental health care of the older person within your field of practice. There is a focus on service improvement, patient safety, risk assessment and risk management within a clinical governance context.

Those working in clinical areas in the UK can choose to develop clinical competencies in caring for the older person, working with a mentor in practice, supervised by experienced academics. Those working in non-clinical roles or those not employed in Uk healthcare will have the opportunity to reflect on the skills needed to develop their specific role in caring for an older person.

The curriculum offers the choice of optional modules. Your Personal Academic Tutor will discuss your optional module choice with you and advise regarding suitability in respect of your learning and practice in care of the older person.

Why Bradford?

The School of Nursing in the Faculty of Health Studies is a provider of high quality education and training, tailored to meet the needs of the healthcare workforce and service users. The University of Bradford ranked 6th in the country for Nursing and Midwifery in the Guardian University league tables 2016.

The Faculty of Health Studies has an exciting research profile which focuses on research themes that have a direct impact on the quality of care provision, including dementia, service improvement, inclusion and diversity, patient safety and end of life care. Our research is locally and internationally significant, undertaken in collaboration with NHS and other partners. Our REF 2014 (Research Excellence Framework) results were outstanding with 92% of our research classified as 4*(World Leading) or 3* (Internationally Excellent). 100% of our research was judged as world leading or internationally excellent.

As a student on the MSc Advanced Care of the Older Person programme you will have the opportunity to develop skills in the critical application of research and undertake your own research in the care of the older person.

Modules

Pg Certificate award
-Advanced Care of the Older Person (30 credits, Level 7)
-Quality and Service Improvement (30 credits, Level 7)

Pg Diploma award
-Choice of module from the SSPRD framework to meet professional needs (30 credits, Level 7)
-Preparing for systematic review OR Preparing for primary research or Leadership for advanced practitioners (30 credits, Level 7)

MSc award
-Pursuing a Work Based Dissertation OR Pursuing Primary Research OR Pursuing a Systematic Review (60 credits, Level 7)

Learning activities and assessment

For all students undertaking this programme the core modules provide specialist knowledge in relation to the care of older person, leadership and quality improvement.

You will enhance your knowledge and skills related to many aspects of caring for the older person including advanced communication skills, assessment skills for health and social care needs, mental health, ageing with long term conditions, medicines optimisation, end of life care and pain management.

You will also consider complex case management across health and social care to include person centred care, safe-guarding, Mental Health Act, Mental Capacity Act and working with families.

Career support and prospects

The University is committed to helping students develop and enhance employability and this is an integral part of many programmes. Specialist support is available throughout the course from Career and Employability Services including help to find part-time work while studying, placements, vacation work and graduate vacancies. Students are encouraged to access this support at an early stage and to use the extensive resources on the Careers website.

Discussing options with specialist advisers helps to clarify plans through exploring options and refining skills of job-hunting. In most of our programmes there is direct input by Career Development Advisers into the curriculum or through specially arranged workshops.

This is a priority area for development identified by HEYH, reflecting a growing elderly population in the UK and overseas.
It offers opportunity for practitioners to develop as leaders in the care of older people, becoming experts in the field, influencing policy and driving change.

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This part-time, distance learning programme will equip pharmacists in community pharmacy or primary care with the knowledge, skills and behaviours to deliver safe and effective patient-centred care in partnership with the multidisciplinary team. Read more
This part-time, distance learning programme will equip pharmacists in community pharmacy or primary care with the knowledge, skills and behaviours to deliver safe and effective patient-centred care in partnership with the multidisciplinary team. The programme has recently undergone major revisions and now includes optional pathways to meet a range of service needs, support for learning networks and the opportunity to register as an independent prescriber. It provides:
-Learning outcomes relevant to the modern NHS
-Optional pathways to address a range of service needs including prescribing
-Alignment with the Royal Pharmaceutical Society (RPS) Foundation Pharmacy Framework (FPF) to support your professional development
-Opportunities for inter-professional learning and cross-sector working
-Well-utilised small amount of contact time to support learning networks
-Opportunities to further develop communication, leadership and management skills in order to become a more effective practitioner

The course is relevant to:
-Community Pharmacists (locums, employees or managers)
-Teacher Practitioners
-Primary Care Pharmacists
-Newly Qualified Pharmacists

Why Bradford?

-The course is delivered by a mixture of distance learning and face-to-face teaching
-Postgraduate Certificate level (year 1) includes only two compulsory face-to-face contact days
-Depending on the options chosen at Postgraduate Diploma level (year 2) compulsory face-to-face contact days are between 4-12 days
-Optional pathways to address a range of service needs including prescribing
-Postgraduate Certificate level (year 1) includes a module shared with the MSc in Clinical Pharmacy (Secondary Care) programme offering the opportunity for networking
-Opportunities for interprofessional learning through many of the optional modules
-The majority of modules are assessed by 100% coursework based on your practice. (The only exception to this is the ‘Prescribing for Pharmacists’ module)

Modules

Postgraduate Certificate (Year 1)
-Medicines Optimisation in Clinical Practice
-Consultation Skills and Quality of Care
-Synoptic Assessment 1

Postgraduate Diploma (Year 2)
-Synoptic Assessment 2

Plus Any two option modules from the following:
-Foundations in Primary Care Practice
-Prescribing for Pharmacists
-Clinical Competence in Advanced Practice
-Quality and Service Improvement

Including a maximum of one from the following:
-Coaching and Mentoring in Organisations
-Leadership and Management: Theory and Practice
-Commissioning and Negotiation
-Managing Change
-Human Resources Management

Master (Year 3)
-Any option module from the above list (must be 'Quality and Service Improvement' if not completed previously)
-Quality and Service Improvement Project

Learning activities and assessment

The majority of modules are assessed by 100% coursework based on your practice. (The only exception to this is the ‘Prescribing for Pharmacists’ module).

Career support and prospects

The University is committed to helping students develop and enhance employability and this is an integral part of many programmes. Specialist support is available throughout the course from Career and Employability Services including help to find part-time work while studying, placements, vacation work and graduate vacancies. Students are encouraged to access this support at an early stage and to use the extensive resources on the Careers website.

Discussing options with specialist advisers helps to clarify plans through exploring options and refining skills of job-hunting. In most of our programmes there is direct input by Career Development Advisers into the curriculum or through specially arranged workshops.

Students who have completed the course report increased confidence to take on new roles in community pharmacy and greater job satisfaction.

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The MSc Business Improvement course equips students with the knowledge and skills required to better examine their processes and procedures in order to effect strategic improvements and change. Read more
The MSc Business Improvement course equips students with the knowledge and skills required to better examine their processes and procedures in order to effect strategic improvements and change. This programme is designed for anyone with a position of responsibility for change within their organisation. It aims to develop practitioners who will be capable of making significant contributions to the area of business improvement, producing graduates capable of creating the operational improvements needed to keep up with the pace of change in the global business community.

Key benefits

- The course is recognised and accredited by ICIPS - the Institute of Continuous Improvement in Public Services, although it is not limited to those in the public sector.

- Prizes are awarded to students who show outstanding performance in particular modules, on the course.

Visit the website: https://www.ulster.ac.uk/course/msc-business-improvement-ft-jn and for the part time option visit https://www.ulster.ac.uk/course/msc-business-improvement-pt-jn

Course detail

- Description -

The programme has kept pace with new innovations and developments in the area of business improvement and has supported businesses in terms of continuous improvement. The concept of business improvement originated in the domain of manufacturing and tradable services. However, perhaps as a result of the intellectual force of new public management and the Review of Public Administration (2002) in Northern Ireland, the concept of business improvement now permeates all aspects of economic activity across the private, public and voluntary sectors. Indeed, job titles such as Director of Improvement and Business Improvement Manager are becoming more apparent across a range of public service departments.

Students who successfully complete the two modules in semester 1 and the module in semester 2 (to a value of 60 credit points) may exit with a Postgraduate Certificate. Students who successfully complete the module in semester 3 of Year 1 and two modules across semesters 1 and 2 of Year 2 (to a value of 120 credit points) may exit with a Postgraduate Diploma.

- Course purpose -

This course equips those who want to make an impact in the workplace by identifying and implementing ways of improving how the organisation operates.

- Course format and assessment -

Students will study a diet of modules which will help them to gain a practical understanding of a variety of business improvement subject areas.

The teaching of this course is in 3 day blocks, which allows for discussion and exploring theory and practice in depth using examples from students' own experience and organisations. The 3 day block model also allows us to bring in guest speakers from industry to further explore theory and practice.

Assessment is via written assignments for each module which are largely practical in nature where possible

Career options

This course is primarily aimed at equipping students with the skills to allow them to improve the operational performance of an organisation. The MSc Business Improvement course can lead individuals into positions focused on business improvement within organisations.

Students who have studied on the course over the last few years have had successful careers in organisations such as Bombardier, BE Aerospace, FG Wilson, NI Water and other public sector organisations.

How to apply: https://www.ulster.ac.uk/apply/how-to-apply#pg

Why Choose Ulster University ?

1. Over 92% of our graduates are in work or further study six months after graduation.
2. We are a top UK university for providing courses with a period of work placement.
3. Our teaching and the learning experience we deliver are rated at the highest level by the Quality Assurance Agency.
4. We recruit international students from more than 100 different countries.
5. More than 4,000 students from over 50 countries have successfully completed eLearning courses at Ulster University.

Flexible payment

To help spread the cost of your studies, tuition fees can be paid back in monthly instalments while you learn. If you study for a one-year, full-time master’s, you can pay your fees up-front, in one lump sum, or in either five* or ten* equal monthly payments. If you study for a master’s on a part-time basis (e.g. over three years), you can pay each year’s fees up-front or in five or ten equal monthly payments each year. This flexibility allows you to spread the payment of your fees over each academic year. Find out more by visiting https://www.ulster.ac.uk/apply/fees-and-finance/postgraduate

Scholarships

A comprehensive range of financial scholarships, awards and prizes are available to undergraduate, postgraduate and research students. Scholarships recognise the many ways in which our students are outstanding in their subject. Individuals may be able to apply directly or may automatically be nominated for awards. Visit the website: https://www.ulster.ac.uk/apply/fees-and-finance/scholarships

English Language Tuition

CELT offers courses and consultations in English language and study skills to Ulster University students of all subjects, levels and nationalities. Students and researchers for whom English is an additional language can access free CELT support throughout the academic year: https://www.ulster.ac.uk/international/english-language-support

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There are excellent prospects for roles within global IT Service Management as it is an expanding sector with a skills shortage. Read more
There are excellent prospects for roles within global IT Service Management as it is an expanding sector with a skills shortage. Professional bodies in this area (i.e. itSMF and the SFIA Council) recognise the need for quality and standards in the provision of IT Services underpinning IT Service Management and the quality and skills of staff employed in this profession.

This course has been designed to meet the need for competent and qualified staff that can enable organisations to maximise the value of Information Communications Technology (ICT) and IT Services. It is suitable for any student wishing to move into IT Service Management, and is particularly relevant to business strategic planning, service delivery and support, continuity planning, application and infrastructure management, quality management, project and change management.

Our online learning programmes are flexible and designed so you can balance study with your commitments at work and home. The programme structure and learning materials enable you to study at your own convenience and develop your own study schedule while offering opportunities for you to engage with your peers.

Northampton Integrated Learning Environment (NILE) is a dedicated online university learning space for students. Your tutors will use NILE to engage with you, and you will use NILE to access course materials, assessment information, virtual classrooms and discussion boards. Your assessed work will be submitted and graded online, so you will be able to see your grades and feedback wherever you are in the world. The system that underpins NILE is Blackboard and access to this system is through nile.northampton.ac.uk. We also have a mobile app so you can stay connected to the University of Northampton wherever you are; iNorthampton is available for Android and Apple mobile devices.

Course content

The rationale for the course is based on the recognition that the effectiveness of all IT Services is a vital aspect to the prosperity of any organisation. The course embraces best practice from leading service providers, and by continual reassessment, ensures all material is relevant to today’s computing and management expectations.

The course encompasses IT Service Management through a series of progressive units developing the student’s knowledge from fundamental concepts, through to units addressing IS strategy. Subjects covered include: management information, quality management, application development, infrastructure, service support and delivery, continuity planning, people and operational issues of implementing IT Service Management Best Practice. The course addresses current standards for IT Service Management, such as ISO20000 and ITIL®.

Core learning will be delivered electronically and you will be encouraged to engage with your fellow students and tutors online. Studying online will give you the flexibility to study at your convenience* without the need to travel or physically attend classes, whilst enhancing your employment opportunities. You will be supported throughout the process by our great teaching staff that are professionally qualified and have industry and academic experience to share with you.

Studying this programme will give you an opportunity to undertake PRINCE2 qualifications.

*Modules are delivered within trimester periods so you will need to complete them in specified times.

What you will study

This programme is 30 months in duration. The academic year is split into trimesters. For a September start you will study as follows;
-Trimester one – September to December
-Trimester two – January to April
-Trimester three – May to July

Year One
Trimester one – September to December
You will study one module; Quality and IT Management.
Trimester two – January to April
You will study two modules; Change Management and Project Management.
Trimester three – May to July
You will study one module; Service Improvement.

Year Two
Trimester four – September to December
You will study two modules; Service Transition and Service Operations.
Trimester five – January to April
You will study two modules; Strategic Management of IS and Research Methods and Dissertation. You will commence work on your Dissertation.
Trimester six – May to July
You will study one module; Information Systems Methods and commence work on your Dissertation.
Trimester seven – September to December
You will complete your Dissertation.

February start information available soon.

For further information on course content and modules please refer to the NILE site: https://nile.northampton.ac.uk/webapps/blackboard/content/listContent.jsp?course_id=_27700_1&content_id=_1027153_1&mode=reset%E2%80%8B

Course modules (16/17)

-Quality and IT Management
-Information Systems Methods
-Service Improvement
-Service Transition Management
-Service Operation Management
-Strategic Management of IS
-Change Management
-Project Management
-Dissertation and Research Methods

Assessments

The course has a mixture of assessment involving reports, case studies, portfolios, oral presentations as well as examinations. The emphasis is on assessment by coursework and in the final year an applied research project is a key element of the course.

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