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Masters Degrees (Service Design)

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Service Design has become the new frontier for designers who want to make a difference at scale, and in so doing advance the discipline of design. Read more

Service Design has become the new frontier for designers who want to make a difference at scale, and in so doing advance the discipline of design. The service sector represents almost 80 per cent of the advanced economies, and in recent years the role of design in transforming both public and private sector services has become widely recognised. The programme at the Royal College of Art is the leading specialist service design programme worldwide and with around 80 students and researchers and 10–12 live projects at any time, it’s almost certainly the largest dedicated service design studio globally.

Students emerging from the programme are finding immediate employment as service designers as industry and governments seek to transform their customer and citizen experience. We’ve just enhanced our programme by creating three new platforms for service design. The first is Service Innovation, which focuses on developing citizen and customer centric solutions to address immediate social, cultural and economic challenges. The second, Envision, not only speculates on the future of healthcare, education, retail, banking, transportation, but uses future forecasting techniques for society, culture and technology to design service experiences for the next decade and beyond. The final platform, Public Service and Policy, brings together social and political science with design to transform public service provision as well as government policy

The RCA Service Design programme offers a two-year MA in Service Design as well as opportunities for MPhil and PhD research. Right from the start, students are immersed in the unique interdisciplinary environment of the RCA, enabling them to become specialists in service design while participating in the exciting design education environment of the School of Design. Students are taught by the leading practitioners of the discipline, as well as by pioneers of service design from industry and academia.

To ensure the programme teaches the complete skills required for service design, it is delivered in association with Imperial College London, enabling students to complement their skills in service design by participating in Imperial’s MBA programme, as well developing their competence in digital technology with Imperial’s department of computing.

The programme combines lectures, workshops and projects grounded in empirical evidence drawn from ‘real world’ practice as well as theory. Students undertake group and individual projects that tackle the different domains of public service provision, consumer and business services, in partnership with leading service sector companies and public sector organisations.

As a result alumni graduating from the programme are joining leading design firms such as Engine, Fjord, IDEO and Livework, professional services firms including McKinsey and IBM Business Consulting Services, government departments including UK Trade and Industry, the Ministry of Justice and the Cabinet Office, as well as multinational corporations such as Jaguar, Barclay’s, Royal Bank of Scotland and Tesco.



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What is digital service design? It’s the art of building customer experiences with a strong digital element. This new multi-disciplinary course is designed to help graduates develop cutting-edge user experience design techniques for designing digital products and services. Read more

About the course

What is digital service design? It’s the art of building customer experiences with a strong digital element.

This new multi-disciplinary course is designed to help graduates develop cutting-edge user experience design techniques for designing digital products and services. The course features close integration with leading digital companies to help you develop deep knowledge of both design theory and practice as well as to equip you for employment in the digital sector.

The course has been designed in collaboration with Wilson Fletcher, a leading digital design studio, to closely mirror current professional practices. In the course, you will have the opportunity to apply for an industry internship at the end of your third term. Additionally, some of our digital design partners may also offer dissertation opportunities.

Aims

Brunel’s MSc course in Digital Service Design prepares you for roles in the fast-growing digital industry by providing a programme led by industry experts and practitioners.

By the end of the course you will be able to:

Generate ideas and turn them into viable concepts and working prototypes.
Work in multidisciplinary teams in a studio setting and take responsibility for your work.
Problem-solve and design for both user and business needs.
Understand the skills, tools and methodologies necessary to develop compelling strategies, products and services.
Design and develop experiences, products and services of high quality with digital media at their core.
Demonstrate a critical and practical understanding of the issues relevant to digital service design and their use in the context of modern industry and commercial environments.
Have a thorough and clear understanding of the methodologies and professional skills necessary for effective digital service design in a business environment.
Reflect – critically and in-depth – on relevant aspects of the state-of the art of both the practice and theory of digital service design.

Course Content

Typical Modules:

Digital Design Methodologies
Digital Innovation
Systems Project Management
Digital Service Applications
Research Methods
Data Visualisation
Dissertation

Special Features

Quality internships
You will have the opportunity to apply for an internship with a high-profile company.

As a result of enrolling on this course, you will have the opportunity to form a network of industry contacts which will be invaluable when you enter into the world of employment.

You will work on a number of individual and group practical projects based on real-world briefs.

You will develop the technical, interpersonal, creative and strategic skills needed to succeed in the digital service design industry.

A cutting edge programme
You will explore areas of design and rapid prototyping, innovation methodologies, interview and workshop facilitation, journey mapping, customer research methodologies, project management and how to develop and present actionable recommendations and much more.

Women in Engineering and Computing Programme

Brunel’s Women in Engineering and Computing mentoring scheme provides our female students with invaluable help and support from their industry mentors.

Teaching

You will be taught by our lecturers and practising researchers, through a mixture of lectures, seminars, lab sessions, guest lectures from industry experts, talks and workshops. We will thus be providing you with theory-based teaching that is based on up-to-date research in this exciting area.

Academics and guest lecturers on the course come from a wide variety of backgrounds and have experience working on high-profile projects at companies like Wilson Fletcher, Marks & Spencer, The Telegraph, W12, Virgin Media, BBH, IDEO, Friday, SapientNitro, RBS, Hugo & Cat etc.

Assessment

You will be assessed through a combination of coursework, examination and dissertation. You will also produce a portfolio of evidence for the Digital Design Methodologies module. Examinations are held in May.

Work Placements

This course is focused on employment and students have the opportunity to undertake an internship after they complete their dissertation. Digital design companies potentially offering internships include: Wilson Fletcher, ORM, Hugo & Cat, DDB, Furthermore, BBH, The Guardian, M&S, W12, Friday, UsTwo.

Selected students may also have the opportunity for a company-sponsored dissertation project in term three.

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The Business Analysis and Service Design pathway will give you the capability to use information and information management to design agile and innovative business services.  . Read more

The Business Analysis and Service Design pathway will give you the capability to use information and information management to design agile and innovative business services.  

Commercial focus

Our students learn to apply their knowledge and skills to design technology-based solutions to application domains in business and management. They also gain a thorough understanding of management and leadership issues to enable them to work effectively within a variety of organisations.

After you’ve graduated

Graduates will be equipped for a variety of roles in the digital economy including business analysis, digital marketing, service development, strategic data analysis and consulting roles.

Not sure which pathway to choose from 3 choices? Apply for the one that you feel fits you better and you will be able to change the pathway within the first few weeks from your arrival to the university.

Why Henley?

  • Consistently maintain highest standards: Henley is in top 1% of business schools worldwide to hold accreditation from all three bodies in the UK, Europe and US
  • Excellent networking potential : 72,000 Henley alumni members in 150 countries
  • High calibre students: always oversubscribed, 1,000 ambitious new Masters students join Henley each year
  • Award winning campus: beautiful, green, 134 hectares, with state of the art facilities
  • World-leading faculty: widely published, frequently asked for expert comment by media and to speak at events
  • Henley is proud to be part of the University of Reading. The University is ranked within the top 200 universities worldwide (Times Higher Education World University Rankings 2016/17 and QS World University Rankings 2018) and 98% of the research is rated as being of international standard.

Course content

Compulsory modules

Optional modules

In addition students must choose two optional modules from the list below.

How we teach you

A holistic approach

Effective leadership requires more than first-class business acumen. It also requires a degree of self-awareness and sensitivity. Henley is renowned for its well-researched, professional approach to this aspect of business education and all our postgraduate programmes examine this aspect of leadership - helping to create emotionally intelligent graduates who can be fully effective in their chosen careers.

How you will learn

Henley Business School enjoys a strong reputation for the practical application of business ideas and concepts, underpinned by academic excellence and the strength of our research. We offer high-quality technical skills training as well as a deep understanding of the importance of personal development for leaders, a thread that runs through all of our Masters programmes.

Our postgraduate masters programmes feature a mix of core and optional modules, allowing you to tailor your degree towards your individual personal development needs and career ambitions. You will complete up to 10 taught modules during your programme, totalling 180 credits. One module usually equates to 20 credits or 10 hours of work per week. Your week will include lectures, tutorials, workshops and personal study, with each accounting for 25% of your time on average. This stimulating mix of lectures and interactive tutorials provides you with the opportunity to discuss and explore the subject material in depth with your lecturers and fellow students. You will be introduced to the latest thinking and research findings and be able to challenge some of those that have created it. You will also explore real-world issues and tackle current business challenges, and interact with guest lectures and speakers from industry, giving you the opportunity to test, extend and refine your knowledge and skills.

How we assess you

You will learn and be assessed through a wide variety of teaching methods which vary depending on your chosen Masters programme. These include online materials and multimedia content, guest lectures, individual and group assignments, case studies, field visits, dealing room simulations, presentations, applied projects, consultancy work and examinations.

On average examinations form around 70% of the assessed work with the remaining 30% coming from coursework, including a written dissertation or project depending on your chosen programme. The exam period falls between April and June in the summer term, with students taking an average of 5 or 6 exams. Graduation normally takes place in December.

Ongoing support

While postgraduate students are self-motivated and determined individuals, study at this level can present additional pressures which we take seriously. Lecturers are available to discuss the content of each module and your personal tutor can meet with you regularly to discuss any additional issues. Full-time support staff are also available to help with any questions or issues that may arise during your time at Henley

Careers and accreditations

Each pathway of our MSc Information Management is designed to give a rigorous academic understanding of real-life and current business issues. Graduates of the Systems Analysis and Design pathway will be equipped to manage and utilize information resources in various business fields including business & management, construction management and healthcare through a thorough understanding of systems analysis and design methodology.

A number of our students join our PhD programmes each year.

Students who pass the module – Business Domain and Requirements Analysis with a mark of 60 or above will be eligible for the British Computer Society Professional Certificate in Business Analysis Practice.



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The Master in Service Design is an . international training programme.  – taught entirely . in English.  – focused on a user-centred approach, and the development of service ideas from contextual research to prototyping. Read more

The Master in Service Design is an international training programme – taught entirely in English – focused on a user-centred approach, and the development of service ideas from contextual research to prototyping.

 The overall idea behind the Master stems from the awareness of the significant changes that have occurred in the development and delivery of services and products by companies and public-sector organizations, and the radical impact that these changes are producing on professional skills and corporate capabilities.

It is thus essential to train professionals who can build and manage new physical and virtual patterns of service experience and interaction.

The complexity of conceiving, developing, and delivering a service requires innovation culturecreative thinking, and cultural exchange.

In order to strengthen the student's abilities, the Master program relies on an educational model that merges the acquisition of broad and multifaceted methodological knowledge and a learning-by-doing approach through:

  • multidisciplinary modules
  • experimental projects with real companies coordinated by international academics and professionals
  • service prototyping 

For more informations, visit https://www.polidesign.net/en/servicedesign



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The only Master`s programme in Europe that is focused on wellness and spa management. Delivered by experts from Switzerland/USA, Hungary, Scotland, Finland, Portugal, Germany/Egypt and Estonia. Read more

The only Master`s programme in Europe that is focused on wellness and spa management. Delivered by experts from Switzerland/USA, Hungary, Scotland, Finland, Portugal, Germany/Egypt and Estonia. What is wellness? It can be defined as the balanced state of body, spirit and mind, including emotional, physical, intellectual, social, environmental, occupational and spiritual wellness. Therefore the studies include aspects of wellbeing, leisure, medical wellness, tourism, management and entrepreneurship.



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Would you like to improve your career prospects, start your own business or develop further specialist design skills?. Read more
Would you like to improve your career prospects, start your own business or develop further specialist design skills?

Offering the perfect blend of theory and practice in the context of business and society, the MA Design course will enable you to focus on your own specialist area of design practice, in disciplines such as 3D design, fashion communication, fashion design, fashion marketing, graphic design, communication design, service design, interaction design, industrial design, interior design, 3D design and transportation design.

Developed specifically for those with a design background or relevant qualification, you will undertake a series of taught modules to develop your knowledge and practical skills, before competing a final project or thesis around your chosen specialism.

In addition to the taught aspect of this course, you will also have the opportunity to undertake a series of collaborative projects with industry and, where possible, field trips to collaborative companies or exhibitions to further enhance your learning experience.

Learn From The Best

Our academic team is made up of research-active experts with extensive knowledge of the design industry. This knowledge is integrated into all aspects of their teaching to ensure that all content within this course is relevant to the workplace and current and emerging trends.

All staff within this department have a strong commitment to developing your skills and knowledge by developing your critical thinking and your ability to apply your skills to complex real-world problems.

They will be there to support you through every step of your course, ensuring you leave with confidence and full understanding of all aspects of this dynamic industry.

In addition to our teaching staff, you will also have access to specialist communities of practice that will provide the foundation for your learning journey through research networks and cross-organisational collaboration. These communities will focus on strategic innovation, performance products and service design.

Teaching And Assessment

This MA Design course incorporates practice-based learning that is informed by contemporary and contextual influences and founded on your own personal aims and professional direction.

The first two semesters of this course will focus on developing your core skills through the completion of four modules: design thinking, design practice, direction and experimentation.

Teaching is delivered via a mix of lectures, seminars and tutorials, which are assessed by coursework and design projects. You will also undertake collaborative projects and, where possible, field trips to allow you to put your skills into practise in a real-world context.

Upon completion of the taught modules, you will undertake a final project or thesis to demonstrate all of the skills you have acquired on this course. This will be undertaken under the supervision of your dedicated tutor who will provide advice and guidance at all stages.

Module Overview
DE7001 - Design Thinking (Core, 30 Credits)
DE7002 - Design Process (Core, 30 Credits)
DE7003 - Project / Thesis (Core, 60 Credits)
DE7004 - Design Practice 1: Professional Direction (Core, 30 Credits)
DE7005 - Design Practice 2 : Experimentation (Core, 30 Credits)
EF0126 - E.S.A.P. in FADSS Level 7 (Optional, 0 Credits)

Learning Environment

This course is delivered at the Northumbria School of Design, which is located at City Campus East – a dedicated learning space that is located within Newcastle city centre.

Throughout the duration of your course you will have access to state-of-the-art facilities such as our University library – which is ranked in the top three in the UK – and well equipped working space, The Hub, which is open 24 hours a day, seven days a week.

Your learning experience will be enhanced though the use of technology and learning materials such as module guides, assessment information, lecture presentation slides and reading lists will be available via our innovative e-learning platform, Blackboard. You can also access student support and other key University systems through your personal account.

Research-Rich Learning

The MA Design course is taught by our team of research-active academics who incorporate their individual areas of specialism into the course’s contextual modules to ensure they reflect the realities of the design industry and today’s modern working environment.

The development of your own research skills is at the core of the MA Design course and you will develop research-informed methods of understanding the complexity inherent in real-world situations. These methods will enable you to make better decisions, advance the field of your practice and add new knowledge that will help you perfect your skills in your own particular discipline.

Supported by subject specialists and industry networks, you will also have the opportunity to join an expert-led community of practice in strategic design and innovation, performance product design or service design, as well as engaging with traditional disciplines such as fashion and industrial design.

Give Your Career An Edge

This course will allow you to enhance your practical skills and knowledge in a specialist area of design.

You will work on live industry projects that will enhance your CV and personal development through collaboration with those currently working within this dynamic industry. Some of the recent examples of industry projects include work on oral healthcare with Procter and Gamble, wearable technology projects with the CPI National Centre for Printable Electronics, person-centred healthcare services with the Academic Health Science Network and the development of innovative kitchenware with Lakeland.

You will also develop your business and employability skills, in addition to achieving a master’s level qualification in this discipline.

Your Future

Once you have completed the MA Design course you will possess the skills and ability to make an impact in the design industry, whether you are just starting out in your career or looking to enhance your professional development.

This course will prepare you for broad range of jobs within design companies, private organisations and the public sector, in addition to specialist jobs within your chosen specialism.

Completion may enhance promotion prospects in some professions, in addition to providing enhanced opportunities for management level roles.

This course will also provide you with the knowledge and experience to be able to set up your very own design company, in addition to providing a strong foundation for progression to PhD studies.

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Great design ideas can change the world. With human and user-centred design at the heart of this internationally regarded Masters programme, you’ll develop research and practice-based design solutions to respond to a demanding industry and rapidly changing society. Read more

Great design ideas can change the world. With human and user-centred design at the heart of this internationally regarded Masters programme, you’ll develop research and practice-based design solutions to respond to a demanding industry and rapidly changing society.

Whether your background is in design or in another discipline, you’ll develop, test and evaluate innovative design solutions in real-life scenarios. You’ll gain first-hand experience of current needs and trends across a range of sectors, and focus on a large-scale design project within one of the specialisms offered (see the ‘Specialisms’ tab).

Taught by diverse staff with internationally recognised profiles in research and practice, you’ll build an interdisciplinary approach to design in a stimulating environment, while being exposed to and involved in cutting-edge research. You’ll gain practical and research skills to prepare you for a wide range of careers.

Specialist facilities

We have plenty of facilities to help you make the most of your time at Leeds. We have an impressive range of resources that you can use to develop your projects.

At the top of our research facilities we have the world’s most sophisticated mobile eye-tracking glasses, which are used to understand how users interact with design (see more information at http://www.tobiipro.com). Other excellent research facilities are our EEG equipment (electroencephalography) to understand how users interact with the world, and our colour analysis/prediction lab.

We also house the M&S Company Archive including documents, advertising, photos, films, clothing and merchandise from throughout Marks & Spencer’s history. ULITA, an archive of international textiles, is also housed on campus and collects, preserves and documents textiles and related areas from around the world. You can make appointments to view items, but it also has an online catalogue where you can explore the major collections.

You’ll also be able to develop your practice in well-equipped studios and purpose-built computer clusters so that you can build your skills on both PC and Mac. There is also a computer-aided design (CAD) suite with access to the latest design software, and some of the latest design technology, such as digital printing, screen printing, 3D printing, and laser cutting.

Course content

In Semester 1 you’ll study a set of compulsory modules that will allow you to develop a range of research, conceptual and practical design skills and tools to lay the foundations for the rest of the programme. You’ll have the chance to learn through case studies, practical exercises and work on briefs encompassing all specialisms offered.

In Semester 2 you’ll have a choice of optional modules that focus on current trends in design practice and research. These optional modules will give you the opportunity to work on live projects from industry and/or live research projects being conducted in the School of Design. You’ll work on group and/or individual projects to explore more specific and advanced skills and tools in your areas of interest.

In Semester 2 you’ll also choose and develop a specialist project in which the tools and skills learnt in Semester 1 are applied. Projects can be developed in a wide range of topics that suit your interests and career ambitions. These include: Branding Design, Digital and Interactive Design, Information Design, Instructional Design, Graphic and Visual Communication Design, Service Design, and Typographic Design.

In Semester 3 you can choose one of two pathways: 1) Continue with your specialist design project, develop it at a professional level and apply it in a real-life context (with suitable users) for evaluation; 2) Produce an independent research dissertation based around a relevant field or topic within the specialisms offered.

Course structure

Compulsory modules

In addition to the compulsory modules listed below, for your final project you will choose to do either: - Design Prototyping and Evaluation (40 credits) or - Design Dissertation (40 credits).

  • Digital Design Practice 20 credits
  • Research Methods for Design 20 credits
  • Design Thinking 20 credits
  • Design Principles and Applications 10 credits
  • Design Research and Integration 40 credits

Optional modules

You will select two modules from the list of optional modules below.

  • Branding Design in Context 15 credits
  • Information and Instructional Design 15 credits
  • Digital and Interactive Design Solutions 15 credits
  • Service Design Innovation 15 credits
  • Graphic and Typographic Design 15 credits

For more information on typical modules, read Design MA Full Time in the course catalogue

For more information on typical modules, read Design MA Part Time in the course catalogue

Learning and teaching

You’ll be taught and guided by a diverse team of staff who are leaders in their fields, with a wide variety of research interests and years of experience as design practitioners.

We use a range of teaching and learning methods so you can benefit from their expertise. These may include lectures, seminars, tutorials, workshops, group learning and meetings with your tutor or supervisor. However, independent study is crucial to this degree, as it allows you to develop your skills and explore your own ideas.

Assessment

Depending on the modules you choose you’ll be assessed by different methods. They’ll include individual and group projects, project proposals and reports, presentations and reflective reports.

Career opportunities

This programme will equip you with a range of design skills using different media, as well as allowing you to hone your specialist skills in an area of your choice. It will also equip you with advanced skills in research, analysis, teamwork, presentation and communication that will be valuable in a range of careers.

You’ll be well prepared for a career in design practice. You can set up your own freelance business or take up a key position in a design studio, agency or organisation.

You can also work in cross-disciplinary fields applying your design skills to business, marketing, applied psychology, healthcare communication, retail, government, the public or private sector, etc.

Many of our students also choose to continue benefiting from our cutting-edge and frontier research by doing a PhD and following a research and/or academic career.



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The School of Design offers a practice-based MRes pathway built on the wide range of our design research exploring the space between society and technology supported by expertise spanning Innovation Design Engineering, Global Innovation Design, Design Products, Healthcare Design, Service Design, Vehicle Design and Intelligent Mobility. Read more

The School of Design offers a practice-based MRes pathway built on the wide range of our design research exploring the space between society and technology supported by expertise spanning Innovation Design Engineering, Global Innovation Design, Design Products, Healthcare Design, Service Design, Vehicle Design and Intelligent Mobility.

The pathway welcomes a broad approach to design research and encourages experimentation in practice-based methods supported by experienced researchers. Approaches can range from User Centred Design, Ethnographic, Anthropological, Action Research, Participatory Design Research, Cybernetics, Grounded Theory, to Transformation Design, Speculative, and Critical Design. We encourage diverse candidates who want to focus on commercial research, to prepare for doctoral studies and a future career in academic research or use the programme for career change to develop new skills and identify new research interests. Students will be introduced to relevant design research tools, methods, methodologies, theories and epistemologies aimed at supporting the development of a personal research approach. Applicants to the MRes Design pathway will benefit from an advanced practice-based design research culture and enjoy the freedom and autonomy that a self-directed research journey allows.

The School of Design has a long history of design research that can be traced back to Bruce Archer and the NHS hospital bed design in the 1960s through to today’s researchers who are internationally engaged in a broad range of areas from intelligent mobility through to citizen science, the future of making, socio-cultural design, experimental design, design for safety, design policy, service design and artificial intelligence and robotics as well as providing strategic advice to government and agencies. Recent commercial research funding partners have included Huawei, Tata, Airbus, Microsoft, and Intel amongst others with grant-maintained funding from the AHRC, EPSRC and the Lloyds Register Foundation.

We also have an excellent set of visiting experts and a global network of research collaborators that we draw on in our integrated School-wide research culture. These also bring strong synergies with the other RCA Schools and expertise areas including the Helen Hamlyn Centre for Design combined with a strong local set of collaborations with the Science Museum, the Victoria and Albert Museum, the Design Museum and Imperial College London with whom we share three of our master’s programmes.The pathway encourages experimentation in practice-based research, supported by experienced researchers working on both commercial and grant maintained projects across the School’s major research themes, in areas including mobility, healthcare and the future of making. The training we provide through designing research and researching through design will be suitable for both commercial and academic careers as a stand-alone qualification and act as an accelerator to prepare for doctoral studies.

The School has an excellent set of commercial partners and a global network of research collaborators that we draw on in our integrated School-wide research culture. These also bring strong synergies and collaborations with the other RCA Schools and expertise areas including the Helen Hamlyn Centre and Sustain. Commercial research projects include working with Huawei, Tata, Airbus, Microsoft and Intel amongst others. We also have a strong local network that includes collaborations with the Science Museum, the Victoria and Albert Museum, the Design Museum and Imperial College London, with whom we share two of our masters programmes. Applicants to the MRes Design pathway will benefit from an advanced practice-based design research culture and enjoy the freedom and autonomy of a self-directed research journey.



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A New Approach to Design. Read more

A New Approach to Design

Graduates leave the program able to work in traditional design consultancies, while many elect to apply their skills in nontraditional design realms, such as restructuring services like health care and public education, initiating microbusinesses, and developing projects for nongovernmental organizations. Recent graduates have gone on to present research at the Design Indaba conference in Cape Town, open a consultancy with peers from the Transdisciplinary Design program, and take a position with the U.S. government’s first design-led innovation lab. The MFA in Transdisciplinary Design program is housed in Parsons’ School of Design Strategies (SDS), alongside graduate programs in Design and Urban Ecologies, Strategic Design and Management, and Theories of Urban Practice. In its programs and projects, SDS employs innovative approaches to design and business education in relation to cities, services, and ecosystems. Many students explore elective offerings in schools throughout the university, including The New School for Social Research and Schools of Public Engagement.

Emphasizing collaborative design-led research and a systems-oriented approach to social innovation and service design, Parsons’ Master of Fine Arts in Transdisciplinary Design program serves as an academic laboratory in New York City for graduate students seeking to define the next phase of design practice globally. The Transdisciplinary Design program was created for designers interested in developing ideas, tools, and working methods to address pressing social issues and the complex challenges of a global culture. Students work in cross-disciplinary teams, consider issues from multiple perspectives, learn from industry leaders, and emerge with a portfolio that showcases design as a process for transforming social relations and contemporary life. 

This program is part of Parsons' School of Design Strategies (SDS). Learn about the SDS community and explore our blog to see what students, faculty, and alumni are doing in NYC and around the world.

You can request more information here: http://www.newschool.edu/m/parsons-sds?utm_source=find_a_masters&utm_medium=hyperlink_listing&utm_campaign=pm_parsons_grad&utm_term=sds

Flexible Pathways

This two-year, 60-credit program focuses on project-based work in four flexible and overlapping research pathways:

  • Systems explores ways to integrate ecological, economic, technological, and social systems to achieve common ends.
  • Sustainability considers how to build public infrastructure for sustainable practices.
  • The Social investigates the use of design to envision new modalities of social interaction and community.
  • Urban seeks ways to reshape everyday practices within highly networked urban environments.

Future Opportunities

Graduates pursue a variety of careers, including design consulting, teaching and research, business development, international development, service design, in-house design leads within government organizations and other industries, and entrepreneurship. 

You can request more information here: http://www.newschool.edu/m/parsons-sds?utm_source=find_a_masters&utm_medium=hyperlink_listing&utm_campaign=pm_parsons_grad&utm_term=sds



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The session will provide a chance to meet the course leader and some current students who will share their projects and experiences. Read more
The session will provide a chance to meet the course leader and some current students who will share their projects and experiences. You will also take part in a design activity that will give you a real taste of what we do on the course in addressing social and sustainability challenges.

Choose Kingston's Sustainable Design MA

This course is aimed at designers, creative workers and other specialists who want to direct their practice towards progressive sustainability and social agendas. It focuses on the value of design as a vehicle for addressing social and ecological concerns in both developed and developing world settings. It will equip you with the knowledge, capabilities and confidence to challenge the status quo by applying design thinking to the generation of design-led interventions for a sustainable future.

Key features
-The overarching course philosophy, based on an emphasis on research, methodology and design thinking, allows individual and personal concerns to be explored through focused study in sustainable design.
-The course takes an inter-disciplinary approach to the study and practice of sustainable design, by recruiting students from all creative and design backgrounds and beyond.

What will you study?

The Sustainable Design MA is directed towards the goal of creating a more sustainable and equitable society. You will explore innovative and practical ways to help realise those visions, emphasising design, creativity, empathy, innovation and activism.

The course encourages critical thinking about the social and ecological agendas it addresses. The course is design-based, but not confined to design practice - it includes a significant amount of theoretical and contextual studies. It is possible to choose a dissertation option for the final major project.

You will be taught by leading academics and practitioners in sustainable design, social design, social innovation, participatory design, strategic design, service design, design-led innovation, and related topics. The course incorporates collaboration with partners such as Design Council, Futerra, Greengaged, Sorrell Foundation, ThinkPublic and Uscreates.

Assessment

Design project work, live projects, research project folders, 5,000-word critical essay, and a major design research project.

Course structure

The Sustainable Design MA course is part of the School of Design's postgraduate programme. The structure – shared with students from Communication Design MA, Product & Furniture Design MA, and Fashion MA – enables you to explore your individual specialist interests in sustainable design within an integrative learning environment that provides a comprehensive understanding of the value and role of interdisciplinary methods and ways of working. The influences and impact of thinking from other related design subjects on your own specialist study is an important aspect of the identity and the community of interdisciplinary practice at masters level in the School of Design.

This structure is designed to help progress and develop your independent learning, encouraging you to construct and explore projects concerned with areas of particular personal interests. The overarching course philosophy, based upon an emphasis on research, methodology and design thinking, allows individual and personal concerns to be explored through focused study in sustainable design.

The two shared modules of the School of Design's Postgraduate Framework both commence with a symposium, in which high-profile external speakers present their work and contribute to a debate on a topic of relevance to all courses in the Framework.

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Learn how to convert innovation and creativity into business success through effective design management. Taught by experts with extensive research experience and industry knowledge, this degree opens up career possibilities in a wide range of sectors. Read more

Learn how to convert innovation and creativity into business success through effective design management. Taught by experts with extensive research experience and industry knowledge, this degree opens up career possibilities in a wide range of sectors.

Introducing your course

The MA Design Management explores the effective use of design in a business context, encompassing product design, process design, service design and brand design. You’ll gain an understanding of the whole design management cycle, from the identification of market trends and use of research to inform the design process, through to branding, marketing, after-sales and product recycling. The programme is taught by academics with industry experience and research expertise, including specialist knowledge of the relationship between design and finance, and design and law. They use interactive activities such as practical mini projects, study visits to London museums and a simulation workshop to consolidate your learning. In addition, guest lectures by external practitioners offer industry insights and a chance to build your networks. Taught within a creative art school environment, the course offers the academic rigour that you would expect from a Russell Group university, and you’ll graduate with knowledge and skills that will enable you to advance in a wide range of sectors.

Overview

This course will be of interest to those from a design background who want to advance their career through a greater understanding of the design management process, or to those with a business background who are interested in focusing on design management. Our students include recent graduates and those with professional experience.

Click here to download the full Programme Specification. 

Career Opportunities

The MA Design Management will prepare you for a role in design management, brand management, design research and other managerial positions that relate to the product or service design process

Our graduates have gone on to work for in-house design teams at major companies such as Evian, Tank Innovation, iFLY TEK and Apple, and for market research companies and television companies. Some have become university lecturers and others are undertaking PhDs. Former students have also set up their own design management consultancies.



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MA Communication Design at Falmouth is a transformative, intensive studio based course, enabling you to develop your individual critical voice in communication design. Read more
MA Communication Design at Falmouth is a transformative, intensive studio based course, enabling you to develop your individual critical voice in communication design. The course prepares you for the demands of a rapidly changing, complex media world, where the ability to create meaningful and effective ideas is paramount.

Benefits:
- Learn from leading global design provocateurs and teachers in project challenges and study set
- Gain commercial experience through internships
- Work in a multi-million pound studio environment that mirrors leading contemporary design studios
- Specialist skills training, relevant for your project interests
- Final semester London show
- Digital final exhibition for global recognition and launch

Visit the website https://www.falmouth.ac.uk/communication-design-ma

How the course is taught

The course is structured over 45 weeks, across three semesters: deconstruction, reconstruction and reinvention.

You'll be in the studio most weekdays working on outcomes rooted in design process and the development of meaningful and innovative ideas. The experience is designed to be supportive yet provocative, so you can take your ideas and practice into new and exciting realms, that challenge you and the wider communications world.

Your learning is delivered across a mixture of set lectures, tutorials, workshops, and peer and tutor review.

Contact hours vary across the course, being most intensive during the first two semesters, with more self directed study as you develop your final project in the third semester. We expect some students to be away at points during the final semester, either working on research and project feedback, or attending internships.

Course outline

The course prioritises fresh and fearless thinking, developing students who see no boundaries to their work, curious to engage and discover while pursuing the highest level of innovation in communication design.

You'll gain an understanding of the global framework of communication design, and an approach to design process that delivers great ideas across diverse media platforms.

Mirroring the success of longstanding programmes at our School of Communication Design, you'll benefit from frequent industry contact, enabling you to stretch and question your practice, gaining inspiration from within and beyond your immediate boundaries.

Attracting a range of applicants, the course prepares you for independent or studio practice, in the applied creative industries, broader arts, or further academic research.

Our priority is to encourage your development by distilling and building your creative voice and ambition. We do so via three semesters, deconstruction, reconstruction and reinvention, with project outcomes mirroring a design process structure.

What you'll do

Semester 1: Deconstruction
- MACD 101: Process
(20 credits)
This module introduces the components of design process in relation to your own personal practice. Through provocation and critical debate you'll reflect on and challenge what you do, seeing how global, experiential and experimental insights can generate the most appropriate process models for a contemporary communications problem.

- MACD 102: Intersections
(20 credits)
This module examines the fundamental components to the production of design: human interaction and collaboration. Whether this interaction is between client and designer, object and user, or experience and emotion, it allows you to experience provocative challenges that hone your own standpoint. You'll learn how social engagement, polar tension or friction can inspire new thinking.

- MACD 103: Boundaries
(20 credits)
This module allows you to take more radical entry points into your understanding of practice; taking project interest into new forms or creating critical design response from more theorised or experimental catalysts.
Provocateurs will continue to challenge and stretch the limits of your enquiry, exploring new theoretical models and examining the debate of 'designer as author'; how works are translated or used; and how they or their work become the provocateur.

Semester 2: Reconstruction
- MACD 104: Curate and build
(40 credits)
You'll deep dive into your emergent interests, exploring how technology and an increasingly complex consumer and cultural landscape may effect your enquiry. Thinking by doing, you'll elect and develop skill sets and a depth of study in both practice and theory. With the module running across the whole semester, it allows you to fully prepare and test ideas and craft, sectors and media as you begin to prepare your main MA project.

- MACD 105: Compete
(20 credits)
Ahead of the final semester, you'll begin to look at avenues and insights for your own practice and from a business or funding perspective. You'll build professional skills relevant to individual need and examine components of design development including publishing, presentations, production and IP.

The module will also examine other methodologies of delivering work around the world, whether through commission or employment, working in known fields of the creative industries or with museums, arts organisations or universities and research bodies.
Student will also engage in competitive projects set by external bodies.

Semester 3: Reinvention
- MACD 106, MA project
(60 credits)
This module allows you to realise your final major project, in a largely self directed semester, bringing together practice, theory and an evaluation phase that provides reflection and potential industry or funding opportunities to be negotiated ahead of graduating.

The first phase leads to exhibiting at a key industry or cultural event, with an interim show. The second sees you gather insights, industry or critical feedback, or undertake an internship, or preparing for the launch of your project. This final phase sees the production of an essay or strategic report, depending on future plans.

Facilities

- Dedicated MA studio space
- Lecture theatres, design lab, break out spaces and meeting rooms
- Digital printing facilities, Risograph machine, woodblock printing and presses, workshop and negotiated access to screen-printing studios
- Apple suite, with Adobe CS and full collection of Monotype typefaces
- Extensive library facilities and digital collections
- Negotiated use of other facilities such as film, photographic, textiles and product design studios

Staff

You'll be taught by staff with backgrounds spanning design, academic, writing and research careers. They offer decades of experience teaching and working for leading studios, working with international clients, arts and cultural organisations, exhibiting and publishing work and research. They are enaged with many of the world's top creative universities and organisations as keynote speakers, external examiners and consultants. Overall they are all inspired by design, teaching, nurturing and encouraging great and motivated students.

Assessment

- Individual project briefs
- Design research journal
- Essay
- Oral presentations, individually and in groups
- Critical review or business plan

Careers

Communication design is a broad field of study, with career choices depending largely on your own personal project focus.

Options include:

- Graphic design
- Advertising
- Packaging and brand design
- Service design
- Photography and film
- Type design or illustration
- Editorial design
- Motion graphics, interactive or digital design
- Information or UX design
- Design criticism and writing
- Teaching, research or PhD study
- Allied fields: television, the heritage sector or exhibition design

Interview and selection process

Please apply via submission of an application form, an outline of your key interest or masters proposal and a portfolio. Details about our portfolio requirements can be found on the application form.

Interviews are held in person at the School, online via Skype or by phone.

Find out how to apply here - https://myfalmouth.falmouth.ac.uk/urd/sits.urd/run/siw_ipp_lgn.login?process=siw_ipp_app&code1=MACODEFC_SEP&code2=0001

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APPLY BY 3 MAY 2018!. Interaction Design.  is one of the most rapidly developing creative fields today. The ongoing revolution of information technology has increased our need for new and enhanced experiences, systems and products. Read more

APPLY BY 3 MAY 2018!

Interaction Design is one of the most rapidly developing creative fields today. The ongoing revolution of information technology has increased our need for new and enhanced experiences, systems and products. Interaction designers aim to create services and products that add value to people’s lives by focusing on humans, their needs and their emotions.

What is Interaction Design?

Interaction Design (IxD) is a theme that has emerged to address the ongoing advancements in technology and the way it relates to people. Designers are constantly facing challenges that can be answered by developing products, services, and systems that have deeper connections and more dynamic relationships with humans. The behavioral qualities of products, services and environments have became more and more important in today’s world, and Interaction Design is playing a key role in addressing this shift. We keep a broad view on Interaction Design and cover more areas than what is related to digital technology.

How do we teach design?

Here at Estonian Academy of Arts we learn design by doing! Our program is project-based and we will work on real projects together with our industry partners. In our projects, we involve the design community, industry professionals and general public. We will go out, do research, and develop concepts to design products, experiences, services, and environments.

Program structure:

Semester 1:

  • Introduction to People-Centred Design
  • Visual Interaction Design
  • Digital Product Design
  • Design Storytelling

Semester 2:

  • Emotional Design
  • Tangible Design
  • Business Design
  • Service Design

Semester 3:

  • Immersive Experiences
  • Advanced Prototyping
  • Design for Social Innovation
  • Design for Emerging Themes

Semester 4:

  • Degree project

What will our graduates do?

You can shape the future. You will graduate with a portfolio, training and craftsmanship that industry is seeking. You will be an interaction designer focused on developing the next generation of products and services. You will be a User Experience Designer helping companies build meaningful products. You will join a startup team or an established company to help design the next big thing or to make the exciting experiences better. You may work as:

Employment profiles for IxD graduates:

  • Interaction designer
  • UI/UX designer
  • Service designer
  • Design manager
  • Design team leader

We focus both on Interaction Design Thinking and Skills. We believe interaction designers need to be strong Thinkers as well as skilful Doers. The design challenges in today’s world can not only be addressed using craft, but rather need system thinking and an understating of the bigger picture.

More information: https://www.artun.ee/masters/interaction-design/ and http://ixd.ma/



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Service science is an exciting and a crucial area in which we must increase expertise in order to stay ahead. This MSc programme is aimed at future leaders of services-based industries, and provides you with the opportunity to focus on the transition from product-centric to service-centric thinking. Read more

Designed for

Service science is an exciting and a crucial area in which we must increase expertise in order to stay ahead. This MSc programme is aimed at future leaders of services-based industries, and provides you with the opportunity to focus on the transition from product-centric to service-centric thinking.

The Course Provides

During the course you’ll consider the complexity of services that bring together a mesh of organisations, people, technologies and information to deliver value to the customer. You will understand the importance of experience and value to all stakeholders and be able to create a stakeholder map and use it to inform service design or redesign.

Enrolment on the MSc Service Management and Design gives you the opportunity to take the short “Lean Six Sigma Green Belt” course in addition to your Masters programme.

Course Content

Core Modules:
1. Service Design and Delivery
2. Reputation and Relationship Management
3. Service Support Technologies
4. Leading Change
5. Financial Analysis and Control Systems
6. Project Planning, Management and Control
7. Organisations, People and Performance

Plus two elective modules from the full list of modules.

Learning Style

The taught component of the course is a mixture of lectures, seminars, technology-enabled learning, syndicate/group work, practical work and forum activities. Module leaders are experts in their fields and are supported by external speakers working in organisations at the forefront of their fields.

Industrial visits are available to all students and the course is assessed through post module assignments.

Each module will usually last one week.

After You Graduate

Our degree was developed within the Service Systems Research Group at WMG, working alongside leading companies such as IBM, Rolls-Royce and BAE Systems. You’ll join our collective drive to actively shape research and teaching in this area. It is particularly relevant for the ‘servitisation’ of manufacturing companies, but is not sector-specific and is equally applicable to public sector, healthcare, financial services, oil and gas, tourism and a broad range of other industries.

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This course has been designed to fulfil the specific needs and requirements of those interested in a management or leadership role within the complex health service sector. Read more

This course has been designed to fulfil the specific needs and requirements of those interested in a management or leadership role within the complex health service sector. The MSc in Healthcare Operational Management is suitable for students from a range of academic backgrounds within engineering, business, and sciences. Whilst no previous healthcare background is required, the course will appeal to clinically qualified students looking to move into health systems modelling, e-health, health or medical informatics.

We will provide you with

The skills and knowledge to assess organisational performance and drive the development and implementation of innovation in healthcare organisations in order to facilitate improvement. You will learn to evaluate effective programme components and systems, and gain a detailed understanding of quality systems management and the integration of healthcare technologies, systems, and processes within complex service systems. Healthcare organisations share commonalities with production facilities, including the need for efficient process flow, change management, and quality standards. As a student you will explore the principles, approaches, strategies, and techniques for analysing, designing, and managing complex healthcare systems. You will learn to measure efficiency and improve effectiveness and productivity without compromising quality or safety.

Course Structure

The course is modular - each student takes a combination of core and elective modules. 8 modules are studied and assessed in total. Modules consist of directed tuition in the form of lectures, seminars, group work, presentations, case studies and e-learning. Modules are assessed by Post Module Assignment. A major individual research project also forms part of the MSc. It is submitted in the form of a dissertation This should take approximately 600 hours of study time. An oral examination is held upon completion.

Core modules

  • Leading Change in Healthcare
  • Quality and Productivity in Health Service Systems
  • Operational Management and Clinical Systems Improvement
  • Introduction to Health informatics
  • Electronic Healthcare Records
  • Epidemiology and Statistical Methods for Quality Improvement
  • Introduction to Health Economics
  • Resource Management in Healthcare Service Delivery

Please note: Our course and module content and schedule is continually reviewed and updated to reflect the latest research expertise at Warwick, so it is therefore very important that you check the website for the latest information before you apply and when you accept an offer.

Project

The project will relate to issues of quality and productivity in the healthcare context and supports you in developing your research and analytical skills. Through your project you can focus on an aspect of particular interest to you – some examples are listed below:

  • Implementing innovation in hospital care
  • Improving service design through the use of informatics
  • Service design for quality improvement
  • Improving service delivery through use of technology
  • Cost-effective service design

After You Graduate

As a graduate of Healthcare Operational Management, you can expect to work in a managerial or organisational leadership role within health service organisations or institutions. With additional experience, you would expect to progress into a key executive role in the healthcare sector, which would involve leading and overseeing programmes and policy.



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