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This online course provides a broad practical knowledge in the field of quality management providing graduates with the capability to apply these concepts in a work environment. Read more
This online course provides a broad practical knowledge in the field of quality management providing graduates with the capability to apply these concepts in a work environment.

Our MSc will provide you with a comprehensive understanding and focuses on Total Quality Management (TQM), strategic quality management, performance management and quality improvement alongside relevant tools, techniques, models and frameworks.

It is suitable for professionals who wish to develop knowledge, understanding and business management skills in the fields of quality management and business improvement.

It will also appeal to those with an undergraduate degree who want to build career within quality management and to existing practitioners who need to enhance and develop their knowledge, competencies, understanding and quality management skills to progress within the profession.

The course is delivered online and is studied part-time over 3 years.

Visit the website https://www.rgu.ac.uk/business-management-and-accounting/study-options/distance-and-flexible-learning/quality-management

Course detail

The course comprises a range of specialist subject areas focusing on Quality Systems, Quality Improvement and Management Development. These key areas will help an organisation with the areas of quality assurance (QA), quality control (QC), and continuous improvement.

•Quality Systems: Those which help organisations deliver products and services. These provide a practical guide for managing, designing, implementing and assessing to meet quality standards.

•Quality Improvement: This is concerned with the tools and techniques that help organisations improve in all aspects of their product/ service offerings and processes, providing a toolkit of improvement mechanisms for use in the work environment.

•Management Development: Through a focus on a strategically important aspect of your organisation, you will learn to analyse risk at a strategic and operational level and identify suitable controls to eliminate, reduce or transfer such risks.

Stage 1

•Supply Chain Management
•Finance for managers
•Operations Management
•Safety, Health & Environmental Risk Management

Exit Award: PgCert Quality Management

Stage 2

•Performance Planning and Decision Making
•Quality, Environmental and Sustainable Management Systems
•Quality Management and Excellence Models
•Research Methods

Exit Award: PgDip Quality Management

Stage 3

•Dissertation

Award: MSc Quality Management

How you will learn

This course is delivered via our online virtual learning environment (Campus Moodle) allowing you to interact effectively with lectures and colleagues alongside accessing a wide variety of online resources. Our online resources and databases are very extensive with up to date research collections and materials. Our online study approach simulates the traditional classroom environment. Course materials will be made available on Moodle for you to access and study including e-engaging and e-discussion with lecturers and other online participants.

You will be working on both individual and group-based activities as well as case study based assignments. Interactivity is a key component in this course and has been specifically designed to accommodate busy professionals who want flexibility in their study. The course is delivered through a variety of online technologies like discussion forums, online materials, online tutorials, online activity work, online practical work (client based case study), student-centred learning and private study. This online study model has been proven very successful for our participants and also the value and benefit gained by completing this course.

Our Distance Learning Model

Our supported distance learning mode of delivery allows you to study online from any location and is designed to fit in around your work commitments. You will be taught and supported by experienced academics and industry professionals who will recreate the same challenging interactive format of the on-campus courses for those studying at a distance.

Our virtual learning environment, CampusMoodle offers students flexibility of where and when they can study, offering full and open access to tutors and other class members. Students have the benefit of being part of a group of learners with the invaluable opportunity to participate in active, group-related learning within a supportive online community setting. The online campus provides students with lectures and course materials and it also includes:

•Virtual tutorials
•Live chat
•Discussion forums, blogs and chats - student and tutor led
•Up-to-date web technology for delivery methods
•User friendly material
•Access to our online library

As online learners, students are part of a 'virtual cohort' and the communication and interaction amongst members of the cohort is a significant aspect of the learning process.

Placements and accreditations

This Masters in Quality Management is accepted by the Chartered Quality Institute (CQI) - formerly the Institute of Quality Assurance (IQA) - as part of the academic entry requirements for full CQI membership. Acceptance of our MSc Quality Management with the Institute is evidence that this course is committed to maintaining high standards of professional skill, ability and integrity of our learners and participants including meeting wide range of industry demands in quality management approaches.

The acceptance of this course by the CQI also demonstrates that you will acquire the necessary knowledge, competencies and skills to match these requirements and to gain recognition within the sector. The structure of the course allows you to gain the skills and knowledge which are applicable to a variety of different sectors, enabling you to enter your chosen industry with the necessary qualifications. This course is accepted as part of qualification route to full CQI Membership (MCQP).

Careers

Quality management is a skill which is sought after by industry globally and this course will equip you with the knowledge and expertise for a career as a leading quality professional. This course is designed to enhance your knowledge of Total Quality Management (TQM). This knowledge will enable you to add value to an organisation, in terms of developing and influencing strategy whilst understanding processes, performance measurement techniques and benefits management.

Our graduates have gone on to successful careers in a variety of industry sectors. These include energy, charity, pharmaceutical, and mining in roles such as-
• quality manager
• reliability manager
• project quality controller
• quality auditor
• technical inspector
• quality planner

How to apply

To find out how to apply, use the following link: http://www.rgu.ac.uk/applyonline

Funding

For information on funding, including loans, scholarships and Disabled Students Allowance (DSA) please click the following link: http://www.rgu.ac.uk/future-students/finance-and-scholarships/financial-support/uk-students/postgraduate-students/postgraduate-students/

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The MSc programme Food Safety focuses on the technical aspects, as well as on the legal aspects of food safety and integrates these in Food Safety Management. Read more

MSc Food Safety

The MSc programme Food Safety focuses on the technical aspects, as well as on the legal aspects of food safety and integrates these in Food Safety Management. The Food Safety programme of Wageningen University was the first MSc in Food Safety worldwide. The programme is unique, with a highly integrated approach to the field of food safety.

Programme summary

Wageningen University is one of the few universities in Europe able to offer education and research in all fields of food safety. This does not only include technical disciplines such as microbiology and toxicology, but also the legal, economic and communication aspects. The Food Safety programme at Wageningen University is one of the most modern and innovative in the world. Started in 2000 as the first of its kind, it is still the only two-year, full-time Master Food Safety programme offered in Europe and the only programme offering Food Safety Law. The programme prepares graduates for careers in the food industry, government or consumer organisations; the three key players in international food safety management.

The food industry is increasingly confronted with farm-to-table food safety measures, regulations, legislation and guidelines aimed at controlling food hazards. As a result, there is an increasing demand for managers with expertise in food safety evaluation who are able to survey and monitor the chemical, microbiological and physical parameters of product composition and product safety. Food safety experts are able to understand and analyse the variation in quality and safety of products. They are also able to assess the potential risks involved in the adoption of new production methods and processing techniques. Food safety evaluation concerns food constituents, agro-chemicals, environmental contaminants and natural toxins.

Food regulations are getting more and more complex, creating the need for regulatory affairs specialists in industry or in lobbying organisations. The programme is the only programme offering Food Safety Law for students with either a technical or a legal degree, thereby, fulfilling the need in society for such positions.

Specialisations

The programme offers three specialisations. All three specialisations have the courses on Food Safety Management and Food Law in common.

Applied Food Safety
This specialisation deals with the more technical (microbiology, toxicology, risk assessment) part of food safety. Food Safety Economics is also part of the programme. Thesis topics are also in these fields and graduates generally work in industry, universities and research institutes.

Food Safety Law
This specialisation is open for students with a technical or legal background. Courses focus on (international) food law, intellectual property rights and management. Theses are on food law. Graduates generally work as regulatory affairs specialists in industry.

Supply Chain Safety
This specialisation deals with safe food and ingredient supply. Globalisation leads to serious risks of contamination. In tropical countries, companies also face wars and political problems. Courses thus focus on Food Security, Risk Management in Food Chains and logistics, in addition to Microbiology and Food Law.

Your future career

The employment market is promising and all recent graduates found jobs with relative ease. The demand for university-trained professionals in this field is currently higher than the number of graduates available. Most recent graduates found jobs in the private sector, at universities or at food safety research institutes. Many graduates enter careers in government and go on to managerial positions. Due to the increased efforts of the EU in the development of national food safety organisations, there will be many more job opportunities in various European countries, both for technical as well as regulatory specialists.

Student Moath Almayman.
"The courses of the Master Food Safety consist of technical, managerial and legal aspects of food safety and are directly linked to real life situations. This in combination with the ability to perform extensive research and an internship at an international company to enhance my working experience, were reasons for me to choose this master. Even with a small population, Wageningen is a great cosmopolitan town. So many students from different backgrounds make it a very interesting place."

Related programmes:
MSc Food Quality Management
MSc Food Technology
MSc Nutrition and Health

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Delivering excellence in health and social care at an individual, team and organisational level is not just desirable but achievable. Read more
Delivering excellence in health and social care at an individual, team and organisational level is not just desirable but achievable.

Course details

The philosophy of this programme is that for excellence to flourish every member of staff must be committed to, and play their part in, an integrated governance approach. This is where people-centredness and people-centred approaches to care are afforded the same esteem and recognition as finance, performance, risk management, safety and quality.

The programme is designed to develop and equip critical champions and ambassadors for quality, safety and governance in health and social care. It enables you to apply your comprehensive knowledge, understanding, expertise and advanced skills to lead evidence-based enhancement of quality, safety and governance in your health and social care settings and evaluate the impact of this. The programme is suitable for individuals from the public, independent and voluntary sectors from any professional background, including clinical and support services.

What you study

Year 1 focuses on the transition to mastery and explores the context of safety, quality and governance in terms of policy, theory and experience, at a personal, local, national and international level. You also study different types and sources of evidence. You use these to identify a quality, safety or governance issue of relevance to your role based on an in-depth study of the principles, practices and tools of safety and governance in health and social care. You then develop and justify a business case for change based on this.

The modules studied in Year 1 make up the Advancing Quality Improvement in Health and Social Care, PgCert.

In Year 2, you plan and implement a change project based on your business case presented at the end of Year 1. To help you achieve this you study topics such as a human factors approach, strategic change management, action learning and leadership and evaluation methodologies. You then develop and critique an evaluation study proposal in Year 2 which you take forward during your dissertation module in Year 3. The modules studied in Year 2 make up the Advancing Human Factors in Health and Social Care, PgCert.

Year 1 core modules
-Principles and Practice of Safety and Governance in Health and Social Care
-Using Evidence to Advance Quality, Safety and Governance in Health and Social Care

Year 2 core modules
-Leading Person-centred Quality Improvement in Health and Social Care
-Using a Human Factors Approach to Quality Improvement in Health and Social Care

Year 3 core modules
-Dissertation: Evaluating Impact

Modules offered may vary.

Teaching

In Years 1 and 2 the programme is taught in short study blocks spread across the academic year over a total of 14 days. We use a range of teaching methods including lectures and workshops, student-led seminars, action learning, real-life scenarios and case study analysis, interactive and online learning activities, directed and self-directed study activities. Year 3 is mainly guided self-directed study with the support of a dissertation supervisor. You are supported by module tutors with extensive experience in this subject area and the programme leader who is a member of the founding cohort for the NHS England and Health Foundation Q initiative.

We use a range of assessment modes throughout the programme. These include an essay on the nature and use of evidence, analysis of a quality, safety or governance issue using a human factors approach, a business case and the final dissertation evaluating the change you have implemented.

Other modes of assessment include a poster presentation and defence, and an oral presentation with questions and answers.
The programme is supported by a critical friends stakeholder support forum which consists of service users and carers, employer representatives and academic staff. Members of this group participate in student assessment as well as supporting programme design and delivery as a means of ensuring the person-centred approach pervades all aspects of the programme and to maximise employer/organisational benefit.

Employability

On successful completion of this programme you are equipped with a range of knowledge, expertise and experiences such as advanced reasoning and decision-making skills. You are also able to work collaboratively, present and research. And you have strong ICT skills that are highly sought by employers. The programme is relevant for you if you are working in or would like to work in a specialist quality, safety or governance role, or one covering these issues.

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This course is suitable for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management and skills in Quality and Business Improvement. Read more

Why take this course?

This course is suitable for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management and skills in Quality and Business Improvement. It will lead to an advanced qualification that will support your practical industry knowledge and experience.

Our MSc Strategic Quality Management has been adopted by Hewlett Packard (HP) since 2010 to build on its Lean Sigma Black Belt training for specially selected staff. It provides an academic dimension which encourages strategic thinking and critical awareness leading to more effective and sustainable improvement solutions. HP has reported significant benefits and major financial returns. This annual arrangement has also benefited the University with current practice within the technology sector feeding into the course.

What will I experience?

You will be introduced to a broad range of current theory and best practices covering operational, functional and strategic quality management. Critical thinking and self-directed study are important aspects of working at postgraduate level and the programme includes practical ways to deepen existing skills, which can be applied in both academic and business settings.

The course provides you with a deep understanding of quality and its role in the organisation together with techniques to enable you to make a significant contribution to an organisation’s strategic vision for success. It will also help you in the effective implementation of policies to achieve customer focus and continuous improvement. You will be working with academically qualified and enthusiastic staff with research and consultancy experience and links with industry.

What opportunities might it lead to?

The course provides you with quality, organisational and people management skills, and techniques to enable you to make a significant contribution to an organisation’s strategic visions for success. It will also enable you to make an effective contribution to the implementation of policies in order to achieve customer focus and continuous improvement.

Our graduates are in employment in quality management roles, operations management, training and development, and auditing and business process improvement.

Portsmouth Business School is a member of the European Foundation for Quality Management (EFQM),) and the British Quality Foundation (BQF). On completion of the course, students are able to use their MSc qualification as part of their portfolio of evidence to apply for individual membership of the Chartered Quality Institute (CQI).

Module Details

The course is very flexible. You can either study full-time or part-time in Portsmouth in a classroom environment.

This well-established course comprises four units followed by a dissertation:

Business Transformation through Quality Management introduces you to the fundamental concepts of Total Quality Management and Organisational Behaviour, focusing on the application of these concepts in the organisation. It includes driving a culture of continuous improvement and managing change.

Quantitative and Research Methods evaluates concepts of quantitative methods and the application of specialist statistics to aid decision-making within organisations. It also covers the theory and application of research methodologies to support organisational improvement activities. These skills are further developed in the dissertation.

Business Operations – the Quality Management Perspective will give you knowledge of business systems for quality planning, quality standards and the benefits accruing from integrated management systems and their application in the workplace to generate organisational efficiencies. It shows you how tools such as SERVQUAL, FMEA, QFD and Benchmarking can help evaluate how an organisation is performing against their strategic vision and goals.

Strategic Organisational Excellence looks at the links between concepts of excellence (as used by EFQM and other excellence models) and their use in the strategic management of an organisation. It explores issues raised by variations in culture and sector, both within the organisation and in its relationships with its stakeholders. It will also introduce you to Corporate Social Responsibility and Quality in the Supply Chain.

The Dissertation provides the opportunity to demonstrate your ability to identify, design, plan and undertake research and effectively communicate your findings in an individual research project. Your dissertation will focus on a specific quality management issue of your choice, which may relate to a work situation. You will receive one to one supervision during the dissertation.

Programme Assessment

The course uses a range of teaching methods including formal lectures, tutorials, in-class exercises and work based assignments. Classes are also interactive with the use of case studies and invited speakers. The University’s virtual learning environment (VLE) further supports student study by hosting a range of activities and resources online. There will be staff-led online tutorials with other students for distance learning. We encourage and develop critical thinking and self-directed study, with academic support from University Tutors.

Performance in all units is assessed by means of coursework. The assessment comprises a mixture of individual and group work assessments, case study analyses and reports, essays and presentations. Individual and generic feedback is provided for all assessments.

Student Destinations

The aim of this course is to enable you to improve performance at a professional and organisational level. In turn, this should boost your own career prospects by helping you to take the next step up the managerial ladder.

Our previous graduates have gone on to undertake a variety of roles in the Public and Private sectors including quality manager/director, quality engineer, quality adviser, quality analyst, quality consultant, quality environmental and health and safety manager, amongst others.

On successful completion of the course you are eligible to apply for Associate and Practitioner membership of the Chartered Quality Institute. You also may qualify for Chartered Quality Professional status through the qualification route, subject to satisfying the work experience criteria - at least five years' quality management or systems experience, two of which should be in a managerial or supervisory capacity (including the management of people, processes or systems).

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This course is suitable for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management and skills in Quality and Business Improvement. Read more

Why take this course?

This course is suitable for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management and skills in Quality and Business Improvement. It will lead to an advanced qualification that will support your practical industry knowledge and experience.

Our MSc Strategic Quality Management has been adopted by Hewlett Packard (HP) since 2010 to build on its Lean Sigma Black Belt training for specially selected staff. It provides an academic dimension which encourages strategic thinking and critical awareness leading to more effective and sustainable improvement solutions. HP has reported significant benefits and major financial returns. This annual arrangement has also benefited the University with current practice within the technology sector feeding into the course.

What will I experience?

You will be introduced to a broad range of current theory and best practices covering operational, functional and strategic quality management. Critical thinking and self-directed study are important aspects of working at postgraduate level and the programme includes practical ways to deepen existing skills, which can be applied in both academic and business settings.

The course provides you with a deep understanding of quality and its role in the organisation together with techniques to enable you to make a significant contribution to an organisation’s strategic vision for success. It will also help you in the effective implementation of policies to achieve customer focus and continuous improvement. You will be working with academically qualified and enthusiastic staff with research and consultancy experience and links with industry.

If you are studying by distance learning resources for the course are available via the university’s intranet online learning system – you will need a fast, reliable Internet connection. To facilitate your study, you will be able to join in web-based interactive sessions with lecturers and other students and our University Library has extensive online resources that can be accessed via the internet at any time.

What opportunities might it lead to?

The course provides you with quality, organisational and people management skills, and techniques to enable you to make a significant contribution to an organisation’s strategic visions for success. It will also enable you to make an effective contribution to the implementation of policies in order to achieve customer focus and continuous improvement.

Our graduates are in employment in quality management roles, operations management, training and development, and auditing and business process improvement.

Portsmouth Business School is a member of the European Foundation for Quality Management (EFQM),) and the British Quality Foundation (BQF). On completion of the course, students are able to use their MSc qualification as part of their portfolio of evidence to apply for individual membership of the Chartered Quality Institute (CQI).

Module Details

This well-established course comprises four units followed by a dissertation:

Business Transformation through Quality Management introduces you to the fundamental concepts of Total Quality Management and Organisational Behaviour, focusing on the application of these concepts in the organisation. It includes driving a culture of continuous improvement and managing change.

Quantitative and Research Methods evaluates concepts of quantitative methods and the application of specialist statistics to aid decision-making within organisations.

Business Operations – the Quality Management Perspective will give you knowledge of business systems for quality planning, quality standards and the benefits accruing from integrated management systems and their application in the workplace to generate organisational efficiencies. It shows you how tools such as SERVQUAL, FMEA, QFD and Benchmarking can help evaluate how an organisation is performing against their strategic vision and goals.

Strategic Organisational Excellence looks at the links between concepts of excellence (as used by EFQM and other excellence models) and their use in the strategic management of an organisation. It explores issues raised by variations in culture and sector, both within the organisation and in its relationships with its stakeholders. It will also introduce you to Corporate Social Responsibility and Quality in the Supply Chain.

The Dissertation provides the opportunity to demonstrate your ability to identify, design, plan and undertake research and effectively communicate your findings in an individual research project. Your dissertation will focus on a specific quality management issue of your choice, which may relate to a work situation. You will receive one to one supervision during the dissertation.

Programme Assessment

The course uses a range of teaching methods including formal lectures, tutorials, in-class exercises and work based assignments. Classes are also interactive with the use of case studies and invited speakers. The University’s virtual learning environment (VLE) further supports student study by hosting a range of activities and resources online. There will be staff-led online tutorials with other students for distance learning. We encourage and develop critical thinking and self-directed study, with academic support from University Tutors.

Performance in all units is assessed by means of coursework. The assessment comprises a mixture of individual and group work assessments, case study analyses and reports, essays and presentations. Individual and generic feedback is provided for all assessments.

Student Destinations

The aim of this course is to enable you to improve performance at a professional and organisational level. In turn, this should boost your own career prospects by helping you to take the next step up the managerial ladder.

Our previous graduates have gone on to undertake a variety of roles in the Public and Private sectors including quality manager/director, quality engineer, quality adviser, quality analyst, quality consultant, quality environmental and health and safety manager, amongst others.

On successful completion of the course you are eligible to apply for Associate and Practitioner membership of the Chartered Quality Institute. You also may qualify for Chartered Quality Professional status through the qualification route, subject to satisfying the work experience criteria - at least five years' quality management or systems experience, two of which should be in a managerial or supervisory capacity (including the management of people, processes or systems).

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Designed for both medical and managerial staff, our Patient Safety programmes - Postgraduate Certificate (PG Cert), Diploma (PG Dip) and Master’s (MSc) degrees - help students become leaders in patient safety and quality. Read more
Designed for both medical and managerial staff, our Patient Safety programmes - Postgraduate Certificate (PG Cert), Diploma (PG Dip) and Master’s (MSc) degrees - help students become leaders in patient safety and quality. Through exposure to internationally-renowned teaching staff and blended-learning workshops, practicums and experiential learning, students are equipped with the tools to tackle challenges arising from healthcare’s ever-changing landscape.

A particular emphasis is placed on translation and leadership – marrying theoretical understanding with practical knowledge of how to make sustainable change. Students are encouraged and guided by expert instructors and best-practice case studies to think outside-the-box on the architecture, implementation and evaluation of patient safety and quality solutions. For example, Modules 3 and 4 (the Social Impact of Patient Safety and Human Factors and Organisations) challenge students to think about the potential impact of new interventions to patients, carers, members of the family and healthcare staff, and support students to tackle said challenges through practical sessions led by expert interaction designers.

Programme structure

The programme features three distinct awards: the Postgraduate Certificate (PG Cert), Postgraduate Diploma (PG Dip) and the Master’s Degree (MSc Patient Safety). Students can choose the level of commitment depending on their educational needs and can continue further should they change their minds.
Find out more about the programme structure on our programme structure page: http://www.imperial.ac.uk/medicine/study/postgraduate/masters-programmes/msc-pg-dip-and-pg-cert-patient-safety/programme-structure/

Is this programme for you?

The programme is designed to provide a solid foundation for those who work in patient safety and quality. Students can expect to gain theoretical understanding, practical know-how and training in academically rigorous approaches to solving patient safety and quality challenges.

Find out further information to help decide if this programme is suited to you: http://www.imperial.ac.uk/medicine/study/postgraduate/masters-programmes/msc-pg-dip-and-pg-cert-patient-safety/is-this-programme-for-you/

Key benefits

At the end of the programme, PG Cert students will have gained the skills and understanding to:

‌•demonstrate an awareness of current policy and context of patient safety and quality improvement
‌•understand how governance and political accountability affect the effectiveness of setting and implementing policy
‌•develop a detailed understanding of the social impact of patient safety and related academic theories.
‌•develop a detailed understanding of human factors theories, models and methods applicable to complex systems such as healthcare

At the end of the programme, PG Dip students will have gained the skills and understanding to:

‌•demonstrate an awareness of current policy and context of patient safety and quality improvement
‌•understand how governance and political accountability affect the effectiveness of setting and implementing policy
‌•develop a detailed understanding of the social impact of patient safety and related academic theories.
‌•develop a detailed understanding of human factors theories, models and methods applicable to complex systems such as healthcare

At the end of the programme, MSc students will have gained the skills and understanding to:

‌•perform literature searches and critically appraise literature
‌•understand the steps involved in developing a research project
‌•develop a research project and carry out that project in a timely manner

All students can expect to:

‌•gain exposure to a world-class faculty which can provide knowledge-based learning and encourage critical awareness of the current issues surrounding patient safety
‌•collaborate, discuss and resolve pertinent patient safety and quality challenges with other students, with mentoring and guidance from teaching staff
‌•build meaningful relationships with the next cohort of patient safety leaders, and current though-leaders in the field

Career prospects

We expect graduates of the programme to be well-placed to advance in a range of directions. Safety and quality are becoming increasingly important topics in the national dialogue of health systems, including the UK’s NHS. This is further compounded by tightening national budgets. As such, individuals who can demonstrate an understanding of the factors that contribute to patient safety lapses and the know-how of how to address them are increasingly valued by employers. In the past, students have used their Imperial designation as a differentiator from other colleagues with similar professional backgrounds to progress further and faster in the same career track.

Further, given the portfolio of high-caliber teaching staff, students are able to gain exposure to leaders in industry, academia and policy stakeholders.

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Designed to focus on the delivery of sustainable, measurable improvements in quality, the MSc Quality Improvement is suitable for a multi-professional audience. Read more
Designed to focus on the delivery of sustainable, measurable improvements in quality, the MSc Quality Improvement is suitable for a multi-professional audience. It will enable participants to develop an understanding of the science and art of improvement and its application in their organisation.

To ensure that participants have access to the expertise to support them in the development of their own theoretical and practical knowledge of quality improvement approaches, the programme has been developed in partnership between the University of Dundee and the Tayside Centre for Organisational Effectiveness (TCOE).

The programme is supported by a faculty of academic and experienced improvement and organisational development practitioners from NHS Fife and NHS Tayside. This collective expertise ensures an exceptional student experience.

The multi-professional ethos of quality improvement is reflected in the development and delivery of the programme across the College of Medicine, Dentistry & Nursing and the School of Education, Social Work & Community Education.

Why study Quality Improvement at Dundee?

The challenge to deliver safe and effective care whilst maximising the utilisation of resources remains a continuous challenge for all practitioners involved in health care both nationally and internationally. The six dimensions of quality are often referred to as safety, effectiveness, patient-centred, timeliness, efficiency and equity. Our course will explore all of these aspects.

On completion of this programme, you will be equipped to influence and lead quality improvements in practice, making a real difference in your place of work.

What's so good about studying Quality Improvement at Dundee?

Here in Scotland, the NHS Scotland Healthcare Quality Strategy places significant emphasis on the provision of "high quality, person-centred, clinically effective and safe health care services".

The programme utilises professional expertise across the College of Medicine, Dentistry and Nursing and the School of Education, Social Work and Community Education to enable you to develop sound theoretical knowledge regarding the principles and processes of quality improvement.

Participation in the development and planning of the programme has also been greatly assisted by Healthcare Improvement Advisers from Tayside Centre for Organisational Effectiveness and the Quality and Clinical Governance Lead from NHS Fife.

Who should study this course?

The course is aimed at those who are working in a health or social care organisation and who have completed an undergraduate degree.
Students undertaking this programme should be engaged in promoting quality improvement in some capacity across a range of settings.

How you will be taught

Primarily this is a part-time distance learning programme (minimum of three years) enabling participation from national and international students. This programme can be delivered entirely in a distance learning format, depending on choice of modules. All core modules are delivered in distance learning format. Some option modules are delivered in a blended approach for local students. We deliver the online programme using the Blackboard Learning System, the University's virtual learning environment (also referred to as MyDundee). The programme is intended to be interactive and supportive, giving you the opportunity to share ideas, knowledge and experience and to discuss and debate issues. Access to journal articles will be available as part of the resource provided for each module.

What you will study

Module information:
Each module attracts 30 credit points at SCQF level 11:

Quality Improvement in Action: (distance learning)
This module gives the student the opportunity to critically evaluate the theoretical background to the concept of improvement science and to develop critical awareness .of quality improvement principles, approaches and application to service delivery.

Leadership, Change and Organisational Development: (distance learning)
This module introduces students to the concept of leadership for change. It examines key issues in the improvement of service delivery with a focus on effective leadership of services undergoing change. Optional workshops will be available for local participants.

Developing Research and Evaluation Skills: (distance learning)
This module enables the student to develop their knowledge of a variety of research and evaluation approaches and develop a rigorous proposal which they can then implement at dissertation stage.

Option modules:
Students are required to complete an option module from the following portfolio:

Measuring Quality
Coaching in a Systemic Context
Practice Development: Independent Study

(*Candidates will be required to take both of these 15 credit modules to gain the necessary 30 credit points.)

Dissertation (Quality Improvement):
(distance learning)
Students are also required to complete a double-weighted dissertation/project attracting 60 credit points. The dissertation/project provides students with the opportunity to develop and demonstrate, under supervision, their academic, organisational and technical skills in the formulation, execution and writing-up of a research project investigating a topic pertaining to quality improvement.

Pathways:
There are three exit points to this programme. Modules required for each are listed below:

Postgraduate Certificate in Quality Improvement (PGCert)
Quality Improvement in Action
Leadership, Change and Organisational Culture.

Postgraduate Diploma in Quality Improvement (PGDip)
Quality Improvement in Action
Leadership, Change and Organisational Culture
Developing Research and Evaluation Skills
One option module (30 credit points)

Masters in Quality Improvement (MSc)
Quality Improvement in Action
Leadership, Change and Organisational Culture
Developing Research and Evaluation Skills
One option module (30 credit points)
Dissertation

How you will be assessed

For 30 credit modules, assessment will normally be via one written piece of work of 4,500 words or equivalent to this
For 15 credit modules, assessment will normally be via one written piece of work of 2,500 words or equivalent to this
At dissertation stage, students are required to complete a 20,000 word study

Careers

This new programme is designed for a wide range of potential participants who are working in a culture of continuous improvement, including health and social care professionals, policy planners and those in managerial roles.

The programme will enable candidates to gain a wider understanding of quality improvement and the many tools and techniques which can be used to continually improve service provision.

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Enhance your credentials by earning a graduate certificate in Environmental Health and Safety Management online from The University of Alabama. Read more
Enhance your credentials by earning a graduate certificate in Environmental Health and Safety Management online from The University of Alabama. The online EHSM certificate is a 15-hour program that focuses on preventing workplace injuries, illnesses and fatalities and is perfect for those who currently work in or plan to work in a technical manager’s role. The credits may also be applied toward a Master’s degree.

Designed to meet the educational and credentialing needs of staff managers who currently hold a Bachelor’s degree and are in need of specialized health and safety training, the EHSM certificate can ease the transition from a practitioner’s role to a technical manager’s role. This accredited certificate program may also allow you take the national accrediting exam administered by the Board of Certified Safety Professionals. Most EHSM students are highly specialized in their particular discipline and are employed primarily in large business or governmental organizations, including but not limited to safety engineering, industrial hygiene, health physics, ergonomics,risk management for workers compensation insurance and hazardous materials control.

This program will also benefit professionals who are not health and safety specialists but hold or are seeking a position of responsibility for the health and safety function in their organization. These individuals tend to have educational backgrounds in human resource management, industrial engineering, quality control or other staff support areas.

Visit the website http://bamabydistance.ua.edu/degrees/graduate-certificate-in-environmental-health-and-safety-management-online/

Upon completion, the student will be able to:

- Apply general management concepts and principles to EHSM functions

- Demonstrate understanding of EHSM regulations and methods of compliance

- Evaluate organizational culture as it relates to safety and health performance

- Design and implement effective safety and health training

- Demonstrate creative problem solving concerning EHSM issues

- Demonstrate effective conflict resolution skills involving EHSM issues

Course Descriptions

- HES 512 - Introduction to Environmental Health & Safety Management

This course presents an overview of environmental health and safety (EH&S) management with its emphasis on preventing workplace injuries, illnesses, and fatalities. The importance of considering relevant science and engineering in all EH&S management decisions is emphasized. Governmental regulations and insurance matters affecting EH&S performance also are identified and discussed. Qualifications for employment in the field of EH&S management are described and current career opportunities are explored.

- HES 513- Occupational Health & Safety Law

This course will provide students with a fundamental understanding of issues that can impact upon private sector employers under the Federal Occupational Safety and Health Act, including rule making, the duty to comply with standards, General Duty Clause, requirements at multi-employer worksites, record-keeping, employer and employee rights, refusal to work and whistle blower protection, hazard communication, voluntary safety and health audits, inspections and investigations, citations, criminal enforcement, and judicial review. This course will also provide students with an introduction to peripheral “toxic tort” law concepts that should be understood by Safety and Health Managers including theories of liability, CERCLA liability, employer liability, tort defenses, causation, injuries, damages, and mass tort actions.

- HES 514- Health & Safety Regulations & Regulatory Compliance

This course addresses regulatory compliance as an important objective of all EH & S managers and the companies they represent. Focus is directed to workplace regulations of the U.S. Occupational Safety and Health Administration (OSHA). The purpose, history, structure, jurisdiction, and operations of the agency are presented. Major health and safety standards that have been promulgated by OSHA are considered in some detail. Students learn how their organization can prepare for and respond to OSHA inspections effectively.

- HES 516- Practical Statistics for Safety Professionals

This course provides students with an introduction to basic research methods and statistical analysis for safety managers. Students will be introduced to foundational concepts of problem statement development, variables, hypothesis testing, and research design. Additionally, relevant descriptive and inferential statistic used in the field of Occupational Health and Safety will be covered with an emphasis on the interpretation of results. Students will learn a variety of descriptive and inferential statistical techniques. The inferential techniques include an emphasis on statistical inference that is commonly used in safety management (e.g., t-tests and correlation). The course is designed to provide the student with an understanding of the basic research methods and statistical concepts required by safety managers to identify and mitigate risks using quantitative measures.

- HES 518 - Environmental Law

This course will provide students with a framework understanding of key federal environmental statutes and regulatory requirements that are likely to impact upon the day-to-day operation of a business or industrial facility that a company's Safety and Health Manager should be familiar with, including the Resource Conservation and Recovery Act (RCRA), Emergency Planning and Community Right to Know Act (EPCRA), Underground Storage Tank (UST) program, Clean Air Act (CAA), Clean Water Act (CWA), Oil Pollution Act (OPA), Toxic Substances Control Act (TSCA) and Federal Insecticide, Fungicide and Rodenticide Act (FIFRA).

- CSM 537- Developing the Leader Within

This course takes an in-depth look at leadership theories, principles, qualities, styles, and models with a focus on developing leadership skills and potential within the individual students. Designed to assist students in identifying leadership styles, traits, strengths, and opportunities for improvement, this course will use self-assessment exercises, journaling, individual case studies, group case studies, active and collaborative learning exercises, and a field experience to explore the topic of leadership in depth. Each student will create a personal and individually-tailored plan for development of leadership skills in a field experience that will be helpful in preparing for future endeavors.

- CSM 525- Consumer Conflict Resolution

CSM 425/525 is an exploration of practical conflict mediation, negotiation, and management and a survey of theory and practice of formal and informal mediation.

Find out how to apply here - http://graduate.ua.edu/prospects/application/

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This course is ideal for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management skills in Quality and Business Improvement. Read more

Why take this course?

This course is ideal for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management skills in Quality and Business Improvement. It will lead to an advanced qualification that will support your practical industry knowledge and experience.

The programme is taught part time over two years (both campus-based and distance learning) and is also available as a Postgraduate Certificate or Masters. Find out more about this course, our facilities and generous scholarships by attending one of our regular open evenings where you can meet teaching staff and current students. Alternatively, join our next online SQM information session.

What will I experience?

A broad range of current theory and best practices covering operational, functional and strategic quality management.
Critical thinking and self-directed study are important aspects of working at postgraduate level and the programme includes practical ways to apply in both academic and business settings.
Learn from staff with a research background and consultancy experience, including links with industry.

What opportunities might it lead to?

The course provides you with a deep understanding of quality and its role in the organisation. You will learn techniques to make a significant contribution to an organisation's strategic vision for success. It will also help you in the effective implementation of policies in order to achieve customer focus and continuous improvement.

Our graduates are in employment in:

Quality management roles
Operations management
Training and development
Auditing and business process improvement.

Portsmouth Business School is a member of the European Foundation for Quality Management (EFQM) and the British Quality Foundation (BQF). On completion of the course, you will be able to use your qualification as part of your portfolio of evidence to apply for individual membership of the Chartered Quality Institute (CQI).

Module Details

Our course is very flexible. You can study part time in Portsmouth in a classroom environment or by distance learning, supported by thorough online resources.

The postgraduate diploma comprises four units:

Business Transformation through Quality Management introduces you to the fundamental concepts of Total Quality Management and Organisational Behaviour, focusing on the application of these concepts in the organisation. It includes driving a culture of continuous improvement and managing change.

Business Operations – the Quality Management Perspective will give you knowledge of business systems for quality planning, quality standards and the benefits accruing from integrated management systems and their application in the workplace to generate organisational efficiencies. It shows you how tools such as SERVQUAL, FMEA, QFD and Benchmarking can help evaluate how an organisation is performing against their strategic vision and goals.

Strategic Organisational Excellence looks at the links between concepts of excellence (as used by EFQM and other excellence models) and their use in the strategic management of an organisation. It explores issues raised by variations in culture and sector, both within the organisation and in its relationships with its stakeholders. It will also introduce you to Corporate Social Responsibility and Quality in the Supply Chain.

Quantitative and Research Methods evaluates concepts of quantitative methods and the application of specialist statistics to aid decision-making within organisations. It also covers the theory and application of research methodologies to support organisational improvement activities.

Programme Assessment

The course uses a range of teaching methods including formal lectures, tutorials, in-class exercises and work-based assignments. Classes are interactive with the use of case studies and invited speakers. The University’s virtual learning environment (VLE) further supports your studies by hosting a range of activities and resources. We encourage and develop critical thinking and self-directed study, with academic support from University Tutors.

Performance in all units is assessed by coursework. The assessment comprises a mixture of individual and group work assessments, case study analysis, reports, essays and presentations. Individual and generic feedback is provided for all assessments.

Student Destinations

This course will improve performance at a professional and organisational level. In turn, it will boost your own career prospects by helping you to take the next step up the managerial ladder.

Our previous graduates have gone on to undertake a variety of roles in the Public and Private sectors including quality manager/director, quality engineer, quality adviser, quality analyst, quality consultant, quality environmental and health and safety manager, amongst others.

On successful completion of the course you are eligible to apply for Associate and Practitioner membership of the Chartered Quality Institute. You also may qualify for Chartered Quality Professional status through the qualification route, subject to satisfying the work experience criteria - at least five years' quality management or systems experience, two of which should be in a managerial or supervisory capacity (including the management of people, processes or systems).

Read less
This course is ideal for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management skills in Quality and Business Improvement. Read more

Why take this course?

This course is ideal for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management skills in Quality and Business Improvement. It will lead to an advanced qualification that will support your practical industry knowledge and experience.

The programme is taught part time over two years (both campus-based and distance learning) and is also available as a Postgraduate Certificate or Masters. Find out more about this course, our facilities and generous scholarships by attending one of our regular open evenings where you can meet teaching staff and current students. Alternatively, join our next online SQM information session.

What will I experience?

A broad range of current theory and best practices covering operational, functional and strategic quality management.
Critical thinking and self-directed study are important aspects of working at postgraduate level and the programme includes practical ways to apply in both academic and business settings.
Learn from staff with a research background and consultancy experience, including links with industry.

What opportunities might it lead to?

The course provides you with a deep understanding of quality and its role in the organisation. You will learn techniques to make a significant contribution to an organisation's strategic vision for success. It will also help you in the effective implementation of policies in order to achieve customer focus and continuous improvement.

Our graduates are in employment in:

Quality management roles
Operations management
Training and development
Auditing and business process improvement.

Portsmouth Business School is a member of the European Foundation for Quality Management (EFQM) and the British Quality Foundation (BQF). On completion of the course, you will be able to use your qualification as part of your portfolio of evidence to apply for individual membership of the Chartered Quality Institute (CQI).

Module Details

Our course is very flexible. You can study part time in Portsmouth in a classroom environment or by distance learning, supported by thorough online resources.

The postgraduate diploma comprises four units:

Business Transformation through Quality Management introduces you to the fundamental concepts of Total Quality Management and Organisational Behaviour, focusing on the application of these concepts in the organisation. It includes driving a culture of continuous improvement and managing change.

Business Operations – the Quality Management Perspective will give you knowledge of business systems for quality planning, quality standards and the benefits accruing from integrated management systems and their application in the workplace to generate organisational efficiencies. It shows you how tools such as SERVQUAL, FMEA, QFD and Benchmarking can help evaluate how an organisation is performing against their strategic vision and goals.

Strategic Organisational Excellence looks at the links between concepts of excellence (as used by EFQM and other excellence models) and their use in the strategic management of an organisation. It explores issues raised by variations in culture and sector, both within the organisation and in its relationships with its stakeholders. It will also introduce you to Corporate Social Responsibility and Quality in the Supply Chain.

Quantitative and Research Methods evaluates concepts of quantitative methods and the application of specialist statistics to aid decision-making within organisations. It also covers the theory and application of research methodologies to support organisational improvement activities.

Programme Assessment

The course uses a range of teaching methods including formal lectures, tutorials, in-class exercises and work-based assignments. Classes are interactive with the use of case studies and invited speakers. The University’s virtual learning environment (VLE) further supports your studies by hosting a range of activities and resources. We encourage and develop critical thinking and self-directed study, with academic support from University Tutors.

Performance in all units is assessed by coursework. The assessment comprises a mixture of individual and group work assessments, case study analysis, reports, essays and presentations. Individual and generic feedback is provided for all assessments.

Student Destinations

This course will improve performance at a professional and organisational level. In turn, it will boost your own career prospects by helping you to take the next step up the managerial ladder.

Our previous graduates have gone on to undertake a variety of roles in the Public and Private sectors including quality manager/director, quality engineer, quality adviser, quality analyst, quality consultant, quality environmental and health and safety manager, amongst others.

On successful completion of the course you are eligible to apply for Associate and Practitioner membership of the Chartered Quality Institute. You also may qualify for Chartered Quality Professional status through the qualification route, subject to satisfying the work experience criteria - at least five years' quality management or systems experience, two of which should be in a managerial or supervisory capacity (including the management of people, processes or systems).

Read less
Public awareness of hazards and risks has enhanced the importance of safety assessment and management in today’s increasingly litigious society. Read more

Programme Background

Public awareness of hazards and risks has enhanced the importance of safety assessment and management in today’s increasingly litigious society. Worldwide the burden of responsibility for health and safety is shifting towards those who own, manage and work in industrial and commercial organisations. Legal reform is tending to replace detailed industry specific legislation with a modern approach in which, where possible, goals and general principles are set and the onus is on organisations to show how they manage to achieve these goals.

The management of safety and risk needs to be integrated into the overall management of the organisation. It should be appropriate and cost-effective without dampening the innovative entrepreneurial spirit of employees with inflexible bureaucratic rules and procedures. An organisation’s exposure to potential hazards needs to be managed so as to reduce the chance of loss and mitigate any effects. Risk and safety issues need to be evaluated in a structured and calculated manner but in the light of an overall organisational strategy.

The MSc/PG Diploma programme in Safety and Risk Management aims to provide students with advanced knowledge of risk assessment techniques, the public and individual perception of risk, and how decisions are made in competitive business markets. The focus is on practical applications of safety methodologies, ergonomics and human factors, and safety and risk management techniques.

All of these skills will be drawn together to undertake complex qualitative and quantitative risk assessments. The core of the programme is the management of safety, but it is set within a broader remit where safety issues are part of a general risk management system with a balance of financial, quality and environmental concerns. The overall aim of the programme is to develop students’ skills and personal qualities to be able to undertake safety studies and manage safety and risk to the best national and international standards.

Professional Recognition

This MSc degree is accredited as meeting the requirements for Further Learning for a Chartered Engineer (CEng) for candidates who have already acquired an Accredited CEng (Partial) BEng (Hons) undergraduate first degree. See http://www.jbm.org.ukfor further information.

The MSc and PgDip degrees have also been accredited by the Institution of Occupational Safety and Health (IOSH). Graduates are eligible to join IOSH as Graduate members and then undertake an initial professional development process that leads to Chartered membership. http://www.iosh.co.uk for further information.

Programme Content

The MSc/Postgraduate Diploma in Safety, Risk and Management is only available by attendance-free distance learning. The programme comprises eight courses. All courses have written examinations and some have compulsory coursework elements. MSc students are also required to complete an individual project (dissertation).

For the project component of the programme distance learners are likely to develop something based in their country of residence with advice and supervision from staff in the School. This may well include work with a local company or may involve independent study. Individual arrangements will be set up with each student.

For more detailed information on this programme please contact the Programme Leader before applying (see above).

Courses

• Risk Assessment and Safety Management
This courses aims to give students an appreciation of risk from individual and societal perspectives as well as understanding the basic principles of risk assessment and modelling and how safety management works in practice.

• Human Factors Methods
This course will equip students from academic and/or industrial backgrounds with knowledge on, and the means to deploy, a wide range of specialist human factors techniques. The emphasis is on method selection, application, combination and integration within existing business practices. Students will develop a critical awareness of what methods exist, how to apply them in practice and their principle benefits and limitations.

• Human Factors in the Design and Evaluation of Control Rooms
The course will equip students from academic and/or industrial backgrounds with in-depth knowledge on, insights into, and the means to deploy a wide range of specialist techniques relevant to the ergonomic design and evaluation of control rooms. The emphasis is on key areas of control room operations and on actionable ways to deploy theory on human capabilities and limitations in order to improve performance, safety, efficiency and overall operator well being.

• Fire Safety, Explosions and Process Safety
Introduces students to the basic principles of fire safety science and engineering, and develops skills in associated modelling leading to an understanding of principal fire/explosion related issues in process safety.

• Environmental Impact Assessment
Provides the candidate with the knowledge and understanding of the principles and processes of the Environmental Impact Assessment. By the end of the course, the student should be familiar with the European EIA legislation and its translation into the Scottish planning system, and be able to demonstrate an understanding of the EIA process, the tools and the agents involved in an EIA and the possible problems with using EIA as a decision making tool. . It is also intended that the student will be able to appreciate the purpose of the EIA process from a number of perspectives; that of a developer, an EIA practitioner and a policy maker.

• Project Management Theory and Practice
Provides students with an understanding of the concepts and practices of construction project management used to provide value added services to clients within the constraints of time, cost, quality sustainability and health and safety management.

• Learning from Disasters
Gives students an in depth understanding of some of the classic disasters and their consequences by using a range of practical accident investigation techniques. Students will learn to analyse complex histories in order to find the underlying root cause.

• Value and Risk Management.
Aims to introduce the concepts of value and risk management, apply them to strategic and tactical problems and illustrate their tools and techniques through case study.

Read less
This course is suitable for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management and skills in Quality and Business Improvement. Read more

Why take this course?

This course is suitable for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management and skills in Quality and Business Improvement. It will lead to an advanced qualification that will support your practical industry knowledge and experience.

The course can be studied through campus-based or distance learning and is also available as a Postgraduate Diploma and a Masters.

What will I experience?

You will be introduced to a broad range of current theory and best practices covering operational, functional and strategic quality management. Critical thinking and self-directed study are important aspects of working at postgraduate level and the programme includes practical ways to deepen existing skills which can be applied in both academic and business settings.

You will be working with academically qualified and enthusiastic staff with research and consultancy experience and links with industry.

For distance learning, resources for the course are available through the University’s online learning system – you will need a fast, reliable internet connection. To facilitate your study, you will join in web-based interactive sessions with lecturers and other students and our University Library has extensive online resources that can be accessed online at any time.

What opportunities might it lead to?

The course provides you with a deep understanding of quality and its role in the organisation together with techniques to enable you to make a significant contribution to an organisation's stategic vision for success. It will also help you in the effective implementation of policies in order to achieve customer focus and continuous improvement.

Our graduates are in employment in quality management roles, operations management, training and development, and auditing and business process improvement.

Portsmouth Business School is a member of the European Foundation for Quality Management (EFQM),) and the British Quality Foundation (BQF). On completion of the course, students are able to use their qualification as part of their portfolio of evidence to apply for individual membership of the Chartered Quality Institute (CQI).

Module Details

Our course is very flexible. You can study part-time in Portsmouth in a classroom environment or by distance learning, supported by thorough online resources. For study by distance learning, you can complete the postgraduate certificate in one year part time distance learning and the Master’s in a little over two years.

This is a well-established course. The Master’s comprises four units followed by a dissertation; the Postgraduate Certificate comprises two units:

Business Transformation through Quality Management introduces you to the fundamental concepts of Total Quality Management and Organisational Behaviour, focusing on the application of these concepts in the organisation. It includes driving a culture of continuous improvement and managing change.

Business Operations – the Quality Management Perspective will give you knowledge of business systems for quality planning, quality standards and the benefits accruing from integrated management systems and their application in the workplace to generate organisational efficiencies. It shows you how tools such as SERVQUAL, FMEA, QFD and Benchmarking can help evaluate how an organisation is performing against their strategic vision and goals.

Programme Assessment

The course uses a range of teaching methods including formal lectures, tutorials, in-class exercises and work based assignments. Classes are interactive with the use of case studies and invited speakers. The University’s virtual learning environment (VLE) further supports student study by hosting a range of activities and resources. We encourage and develop critical thinking and self-directed study, with academic support from University Tutors.

For distance learning, you will benefit from comprehensive learning materials including online video, audio and written resources. There will also be staff-led online tutorials with other distance learning students. We encourage and develop critical thinking and self-directed study, with academic support from university tutors.

Performance in all units is assessed by means of coursework. The assessment comprises a mixture of individual assessments such as case study analysis and reports and essays. Individual and generic feedback is provided for all assessments.

Student Destinations

The aim of this course is to enable you to improve performance at a professional and organisational level. In turn, this should boost your own career prospects by helping you to take the next step up the managerial ladder.

Our previous graduates have gone on to undertake a variety of roles in the Public and Private sectors including quality manager/director, quality engineer, quality adviser, quality analyst, quality consultant, quality environmental and health and safety manager, amongst others.

On successful completion of the course you are eligible to apply for Associate and Practitioner membership of the Chartered Quality Institute. You also may qualify for Chartered Quality Professional status through the qualification route, subject to satisfying the work experience criteria - at least five years' quality management or systems experience, two of which should be in a managerial or supervisory capacity (including the management of people, processes or systems).

Read less
This course is suitable for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management and skills in Quality and Business Improvement. Read more

Why take this course?

This course is suitable for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management and skills in Quality and Business Improvement. It will lead to an advanced qualification that will support your practical industry knowledge and experience.

The course can be studied through campus-based or distance learning and is also available as a Postgraduate Diploma and a Masters.

What will I experience?

You will be introduced to a broad range of current theory and best practices covering operational, functional and strategic quality management. Critical thinking and self-directed study are important aspects of working at postgraduate level and the programme includes practical ways to deepen existing skills which can be applied in both academic and business settings.

You will be working with academically qualified and enthusiastic staff with research and consultancy experience and links with industry.

For distance learning, resources for the course are available through the University’s online learning system – you will need a fast, reliable internet connection. To facilitate your study, you will join in web-based interactive sessions with lecturers and other students and our University Library has extensive online resources that can be accessed online at any time.

What opportunities might it lead to?

The course provides you with a deep understanding of quality and its role in the organisation together with techniques to enable you to make a significant contribution to an organisation's stategic vision for success. It will also help you in the effective implementation of policies in order to achieve customer focus and continuous improvement.

Our graduates are in employment in quality management roles, operations management, training and development, and auditing and business process improvement.

Portsmouth Business School is a member of the European Foundation for Quality Management (EFQM),) and the British Quality Foundation (BQF). On completion of the course, students are able to use their qualification as part of their portfolio of evidence to apply for individual membership of the Chartered Quality Institute (CQI).

Module Details

Our course is very flexible. You can study part-time in Portsmouth in a classroom environment or by distance learning, supported by thorough online resources. For study by distance learning, you can complete the postgraduate certificate in one year part time distance learning and the Master’s in a little over two years.

This is a well-established course. The Master’s comprises four units followed by a dissertation; the Postgraduate Certificate comprises two units:

Business Transformation through Quality Management introduces you to the fundamental concepts of Total Quality Management and Organisational Behaviour, focusing on the application of these concepts in the organisation. It includes driving a culture of continuous improvement and managing change.

Business Operations – the Quality Management Perspective will give you knowledge of business systems for quality planning, quality standards and the benefits accruing from integrated management systems and their application in the workplace to generate organisational efficiencies. It shows you how tools such as SERVQUAL, FMEA, QFD and Benchmarking can help evaluate how an organisation is performing against their strategic vision and goals.

Programme Assessment

The course uses a range of teaching methods including formal lectures, tutorials, in-class exercises and work based assignments. Classes are interactive with the use of case studies and invited speakers. The University’s virtual learning environment (VLE) further supports student study by hosting a range of activities and resources. We encourage and develop critical thinking and self-directed study, with academic support from University Tutors.

For distance learning, you will benefit from comprehensive learning materials including online video, audio and written resources. There will also be staff-led online tutorials with other distance learning students. We encourage and develop critical thinking and self-directed study, with academic support from university tutors.

Performance in all units is assessed by means of coursework. The assessment comprises a mixture of individual assessments such as case study analysis and reports and essays. Individual and generic feedback is provided for all assessments.

Student Destinations

The aim of this course is to enable you to improve performance at a professional and organisational level. In turn, this should boost your own career prospects by helping you to take the next step up the managerial ladder.

Our previous graduates have gone on to undertake a variety of roles in the Public and Private sectors including quality manager/director, quality engineer, quality adviser, quality analyst, quality consultant, quality environmental and health and safety manager, amongst others.

On successful completion of the course you are eligible to apply for Associate and Practitioner membership of the Chartered Quality Institute. You also may qualify for Chartered Quality Professional status through the qualification route, subject to satisfying the work experience criteria - at least five years' quality management or systems experience, two of which should be in a managerial or supervisory capacity (including the management of people, processes or systems).

Read less
Healthcare professionals wishing to extend their understanding of issues relating to quality, information and safety are encouraged to apply for this specialised pathway. Read more
Healthcare professionals wishing to extend their understanding of issues relating to quality, information and safety are encouraged to apply for this specialised pathway. Teaching is delivered by specialists in their field and a student advisor supports students in selecting modules and in reviewing their personal development plan and career goals.

Degree information

Students explore various facets of healthcare quality with an emphasis on the role of information evidence, regulation and safe practice. They develop insights into the challenges of managing high-quality service delivery change, and confidence to tackle the complex job of improving patient care. Implicit in the selection of modules is the acquisition of skills and knowledge relevant to a student’s day-to-day professional life.

Students undertake modules to the value of 60 credits.

The programme consists of one core module (15 credits), and three optional modules (45 credits).

Core modules
-Healthcare Quality and Evidence Based Practice

Optional modules - choose three from the following:
-Healthcare Associated Infection Prevention, Control and Organisational Aspects
-Information Law and Governance
-Leadership and Professional Development
-Legal and Regulatory Aspects of Healthcare Associated Infection Control
-Litigation, Complaints and Concerns: Raising Clinical Standards
-Patient Safety and Clinical Risk
-Quality Improvement in Healthcare
-Research Methods in Healthcare

Teaching and learning
Some modules are taught by full distance learnnig. Other modules are delivered through blended learning, combining formal contact time with academic staff, research fellows and guest speakers, and interactive online study using the virtual learning environment. The amount and timing of campous attendance varies between modules - see module library for details. Assessment varies according to the modules selected but is primarily via coursework.

Careers

The programme offers practitioners a focused education and training, which chimes with the NHS's commitment to incorporate elements of clinical governance, quality assurance, health informatics, and change management into continuing professional development curricula for both clinicians and managers.

Employability
Increasingly employers are advertising posts with job titles which include the terms 'patient safety', 'risk', 'quality' and 'clinical governance'. This award is aimed at clinical professionals who have taken on a new role in their organisation with a remit for safety and quality or who are seeking to shift their career in this direction. The skills and knowledge acquired from this certificate will assist students in furthering their career in this expanding field.

Why study this degree at UCL?

This new specialised Health and Medical Sciences pathway focuses on key topics relating to quality, information and safety, and equips students with the professional skills needed in modern healthcare settings.

The programme offers the opportunity to study at a time and place convenient to your own circumstances making it feasible to combine study and full-time work.

It provides access to a range of modules relating to quality, governance, information and safety, as well as opportunities to interact with a range of senior academics and professional experts drawn from across UCL and beyond.

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The MSc Food Quality Management programme offers an integrated approach to the study and assessment of quality processes in the agrifood chain through an exclusively developed techno-managerial approach. Read more

MSc Food Quality Management

The MSc Food Quality Management programme offers an integrated approach to the study and assessment of quality processes in the agrifood chain through an exclusively developed techno-managerial approach. The whole supply chain is studied from the primary sector to the final consumer. Food, flowers and cattle are also discussed.

Programme summary

Food quality management assures the health and safety of food and other perishable products (e.g. flowers) and has become increasingly important in today’s society, this is due to changing consumer requirements, increasing competition, environmental issues and governmental interests. This has resulted in a turbulent situation on the food market and in the agro-food production chain. The situation is further complicated by the complex characteristics of food and food ingredients, which include aspects such as variability, restricted shelf life and potential safety hazards; as well as many chemical, biochemical, physical and microbiological processes. To face this challenge, continuous improvement in food quality management methods is required wherever knowledge of modern technologies and management methods plays a crucial role.

Quality issues in food and other perishable products are generally tackled using either a technological or a managerial approach. At Wageningen, a concept has been developed that combines both aspects. This ‘technomanagerial’ approach forms the basis of the Food Quality Management programme. It provides a comprehensive and structured overview of quality management for predicting food systems’ behaviour and generating adequate improvements in these systems from a food chain perspective.

The programme prepares graduates to understand and work together with the different players in the food industry (management, Research & Development) in order to ensure high quality products.

Specialisations

You will combine Food Quality Management courses with several courses based on your educational background and interest. These courses can be in fields of food technology (e.g. product design, process design), food safety (e.g. food safety management, microbiology), management (e.g. case studies management, entrepreneurship) or logistics (e.g. food logistics management, supply chain management). The programme is thesis oriented and tailor-made to your specific interests. The thesis and internship in the second year of the programme are carried out in cooperation with the food industry.

Your future career

Graduates from this programme will be experts in the field of food quality management and can enter careers in agribusiness, research and public administration:
• Typical positions include quality assurance manager (responsible for the quality of the ingredients for a specific product).
• Designer/specialist (working on the quality aspects of fresh products in the development process), advisor/consultant (advising companies on certification).
• Researcher (studying the improvement of existing quality assurance systems in the food industry).

Student Tasioudis Dimitrios.
"It was my desire to combine my scientific background with management studies that resulted in my decision to do the Master Food Quality Management. The master gives you a useful tool in understanding the meaning of every result in a real life situation and enables you to select the best solutions to tackle specific problems. Wageningen University is a great university where science flourishes and research is of utmost importance. It is the ideal environment to gain knowledge and to accomplish your goals."

Related programmes:
MSc Management, Economics and Consumer Studies
MSc Food Technology
MSc Food Safety

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