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Masters Degrees (Quality Management)

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Why take this course?. This course is suitable for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management and skills in Quality and Business Improvement. Read more

Why take this course?

This course is suitable for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management and skills in Quality and Business Improvement. It will lead to an advanced qualification that will support your practical industry knowledge and experience.

Our MSc Strategic Quality Management has been adopted by Hewlett Packard (HP) since 2010 to build on its Lean Sigma Black Belt training for specially selected staff. It provides an academic dimension which encourages strategic thinking and critical awareness leading to more effective and sustainable improvement solutions. HP has reported significant benefits and major financial returns. This annual arrangement has also benefited the University with current practice within the technology sector feeding into the course.

What will I experience?

You will be introduced to a broad range of current theory and best practices covering operational, functional and strategic quality management. Critical thinking and self-directed study are important aspects of working at postgraduate level and the programme includes practical ways to deepen existing skills, which can be applied in both academic and business settings.

The course provides you with a deep understanding of quality and its role in the organisation together with techniques to enable you to make a significant contribution to an organisation’s strategic vision for success. It will also help you in the effective implementation of policies to achieve customer focus and continuous improvement. You will be working with academically qualified and enthusiastic staff with research and consultancy experience and links with industry.

What opportunities might it lead to?

The course provides you with quality, organisational and people management skills, and techniques to enable you to make a significant contribution to an organisation’s strategic visions for success. It will also enable you to make an effective contribution to the implementation of policies in order to achieve customer focus and continuous improvement.

Our graduates are in employment in quality management roles, operations management, training and development, and auditing and business process improvement.

Portsmouth Business School is a member of the European Foundation for Quality Management (EFQM),) and the British Quality Foundation (BQF). On completion of the course, students are able to use their MSc qualification as part of their portfolio of evidence to apply for individual membership of the Chartered Quality Institute (CQI).

Module Details

The course is very flexible. You can either study full-time in Portsmouth in a classroom environment.

This well-established course comprises four units followed by a dissertation:

Business Transformation through Quality Management introduces you to the fundamental concepts of Total Quality Management and Organisational Behaviour, focusing on the application of these concepts in the organisation. It includes driving a culture of continuous improvement and managing change.

Quantitative and Research Methods evaluates concepts of quantitative methods and the application of specialist statistics to aid decision-making within organisations. It also covers the theory and application of research methodologies to support organisational improvement activities. These skills are further developed in the dissertation.

Business Operations – the Quality Management Perspective will give you knowledge of business systems for quality planning, quality standards and the benefits accruing from integrated management systems and their application in the workplace to generate organisational efficiencies. It shows you how tools such as SERVQUAL, FMEA, QFD and Benchmarking can help evaluate how an organisation is performing against their strategic vision and goals.

Strategic Organisational Excellence looks at the links between concepts of excellence (as used by EFQM and other excellence models) and their use in the strategic management of an organisation. It explores issues raised by variations in culture and sector, both within the organisation and in its relationships with its stakeholders. It will also introduce you to Corporate Social Responsibility and Quality in the Supply Chain.

The Dissertation provides the opportunity to demonstrate your ability to identify, design, plan and undertake research and effectively communicate your findings in an individual research project. Your dissertation will focus on a specific quality management issue of your choice, which may relate to a work situation. You will receive one to one supervision during the dissertation.

Programme Assessment

The course uses a range of teaching methods including formal lectures, tutorials, in-class exercises and work based assignments. Classes are also interactive with the use of case studies and invited speakers. The University’s virtual learning environment (VLE) further supports student study by hosting a range of activities and resources online. There will be staff-led online tutorials with other students for distance learning. We encourage and develop critical thinking and self-directed study, with academic support from University Tutors.

Performance in all units is assessed by means of coursework. The assessment comprises a mixture of individual and group work assessments, case study analyses and reports, essays and presentations. Individual and generic feedback is provided for all assessments.

Student Destinations

The aim of this course is to enable you to improve performance at a professional and organisational level. In turn, this should boost your own career prospects by helping you to take the next step up the managerial ladder.

Our previous graduates have gone on to undertake a variety of roles in the Public and Private sectors including quality manager/director, quality engineer, quality adviser, quality analyst, quality consultant, quality environmental and health and safety manager, amongst others.

On successful completion of the course you are eligible to apply for Associate and Practitioner membership of the Chartered Quality Institute. You also may qualify for Chartered Quality Professional status through the qualification route, subject to satisfying the work experience criteria - at least five years' quality management or systems experience, two of which should be in a managerial or supervisory capacity (including the management of people, processes or systems).



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This course is suitable for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management and skills in Quality and Business Improvement. Read more

Why take this course?

This course is suitable for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management and skills in Quality and Business Improvement. It will lead to an advanced qualification that will support your practical industry knowledge and experience.

Our MSc Strategic Quality Management has been adopted by Hewlett Packard (HP) since 2010 to build on its Lean Sigma Black Belt training for specially selected staff. It provides an academic dimension which encourages strategic thinking and critical awareness leading to more effective and sustainable improvement solutions. HP has reported significant benefits and major financial returns. This annual arrangement has also benefited the University with current practice within the technology sector feeding into the course.

What will I experience?

You will be introduced to a broad range of current theory and best practices covering operational, functional and strategic quality management. Critical thinking and self-directed study are important aspects of working at postgraduate level and the programme includes practical ways to deepen existing skills, which can be applied in both academic and business settings.

The course provides you with a deep understanding of quality and its role in the organisation together with techniques to enable you to make a significant contribution to an organisation’s strategic vision for success. It will also help you in the effective implementation of policies to achieve customer focus and continuous improvement. You will be working with academically qualified and enthusiastic staff with research and consultancy experience and links with industry.

If you are studying by distance learning resources for the course are available via the university’s intranet online learning system – you will need a fast, reliable Internet connection. To facilitate your study, you will be able to join in web-based interactive sessions with lecturers and other students and our University Library has extensive online resources that can be accessed via the internet at any time.

What opportunities might it lead to?

The course provides you with quality, organisational and people management skills, and techniques to enable you to make a significant contribution to an organisation’s strategic visions for success. It will also enable you to make an effective contribution to the implementation of policies in order to achieve customer focus and continuous improvement.

Our graduates are in employment in quality management roles, operations management, training and development, and auditing and business process improvement.

Portsmouth Business School is a member of the European Foundation for Quality Management (EFQM),) and the British Quality Foundation (BQF). On completion of the course, students are able to use their MSc qualification as part of their portfolio of evidence to apply for individual membership of the Chartered Quality Institute (CQI).

Module Details

This well-established course comprises four units followed by a dissertation:

Business Transformation through Quality Management introduces you to the fundamental concepts of Total Quality Management and Organisational Behaviour, focusing on the application of these concepts in the organisation. It includes driving a culture of continuous improvement and managing change.

Quantitative and Research Methods evaluates concepts of quantitative methods and the application of specialist statistics to aid decision-making within organisations.

Business Operations – the Quality Management Perspective will give you knowledge of business systems for quality planning, quality standards and the benefits accruing from integrated management systems and their application in the workplace to generate organisational efficiencies. It shows you how tools such as SERVQUAL, FMEA, QFD and Benchmarking can help evaluate how an organisation is performing against their strategic vision and goals.

Strategic Organisational Excellence looks at the links between concepts of excellence (as used by EFQM and other excellence models) and their use in the strategic management of an organisation. It explores issues raised by variations in culture and sector, both within the organisation and in its relationships with its stakeholders. It will also introduce you to Corporate Social Responsibility and Quality in the Supply Chain.

The Dissertation provides the opportunity to demonstrate your ability to identify, design, plan and undertake research and effectively communicate your findings in an individual research project. Your dissertation will focus on a specific quality management issue of your choice, which may relate to a work situation. You will receive one to one supervision during the dissertation.

Programme Assessment

The course uses a range of teaching methods including formal lectures, tutorials, in-class exercises and work based assignments. Classes are also interactive with the use of case studies and invited speakers. The University’s virtual learning environment (VLE) further supports student study by hosting a range of activities and resources online. There will be staff-led online tutorials with other students for distance learning. We encourage and develop critical thinking and self-directed study, with academic support from University Tutors.

Performance in all units is assessed by means of coursework. The assessment comprises a mixture of individual and group work assessments, case study analyses and reports, essays and presentations. Individual and generic feedback is provided for all assessments.

Student Destinations

The aim of this course is to enable you to improve performance at a professional and organisational level. In turn, this should boost your own career prospects by helping you to take the next step up the managerial ladder.

Our previous graduates have gone on to undertake a variety of roles in the Public and Private sectors including quality manager/director, quality engineer, quality adviser, quality analyst, quality consultant, quality environmental and health and safety manager, amongst others.

On successful completion of the course you are eligible to apply for Associate and Practitioner membership of the Chartered Quality Institute. You also may qualify for Chartered Quality Professional status through the qualification route, subject to satisfying the work experience criteria - at least five years' quality management or systems experience, two of which should be in a managerial or supervisory capacity (including the management of people, processes or systems).

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Our Quality Management (International) course offers practical experience and will broaden your horizons giving your studies a global outlook while enhancing your understanding of modern developments within quality. Read more

Our Quality Management (International) course offers practical experience and will broaden your horizons giving your studies a global outlook while enhancing your understanding of modern developments within quality.

Close links with commerce and industry ensure our course reflects the latest in quality thinking and techniques, and our laboratories have industry-standard equipment.

This dual award course is the same as the MSc Quality Management but with additional study at the University of Angers in France. Funding options are available for the period of study in France.

At the end of the course you will receive two Masters; MSc Quality Management (International) from UWS, and MSc ISMP (Ingénierie des Systèmes et Management de Project) from University of Angers. Classes in France are taught in French but you can sit exams and assignments in English.

100% of graduates in work or further study six months after graduating - HESA performance indicator 2015/16

Course Details

Our dual award course is the same as the MSc Quality Management but with additional study at the University of Angers in France. At the end of our course you will receive two Masters; MSc Quality Management (International) from UWS, and MSc ISMP (Ingénierie des Systèmes et Management de Project) from University of Angers. Classes in France are taught in French but you can sit exams and assignments in English.

You can expect to study the modules below:

  • MSc Quality Management (International) Postgraduate Diploma 
  • Operations and Project Management 
  • Interpersonal Skills and Change Management (10 point module) 

Research Design and Methods (10 point module) plus one from: 

  • Service Quality or 
  • Reliability and Experimental Design for Industry

MSc ISMP You will also study: 

  • Formation Générale
  • Management de projet 
  • Qualité Logiciel

Upon successful completion of the taught modules listed above you will undertake the MSc research project, which can be carried out within industry in Scotland or France.

Teaching & Assessment

Teaching on our Quality Management (International) course will consist of a combination of:

  • Formal and online teaching sessions 
  • Industrial seminars 
  • Tutor-led taught 
  • Online tutorials 
  • Group participation sessions

Self-directed learning, problem based learning, case studies and seminars will form part of this approach.

You will be assessed through a mixture of: 

  • Written exam papers 
  • Challenging and stimulating coursework 
  • Laboratory exercises (available online) 
  • Student involvement in the industrially related integrative project


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The Food Quality Management Master of Science study programme offers an integrated approach to the study and assessment of quality processes in the agrifood chain through an exclusively developed techno-managerial approach. Read more

The Food Quality Management Master of Science study programme offers an integrated approach to the study and assessment of quality processes in the agrifood chain through an exclusively developed techno-managerial approach. The whole supply chain is studied from the primary sector to the final consumer. Food, flowers and cattle are also discussed.

This two-year MSc gives you the chance to analyse problems using both the social and life sciences. This allows you a higher level of approach on the topics of food quality, quality management, quality design, quality control, quality improvement, quality assurance, quality policy and business strategy.

Study programme

Food quality analysis is different from the analysis of 'normal' products. Food, food products, flowers, cattle and crops are living matter that changes continuously over time due to (bio) chemical, physical and microbiological influences.

On the Programme of Food Quality Management page you can find the general outline of the programme and more detailed information about courses, theses and internships.

Specialisations

Within the master's programme you can choose one of the following Specialisations to meet your personal interests.

Your future career

What are your possibilities after graduating? Read more about career perspectives and opportunities after finishing the programme.

Related programmes:

MSc Management, Economics and Consumer Studies

MSc Food Technology 

MSc Food Safety



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This online quality management degree provides relevant practical knowledge in the field of quality management that can be applied in a work environment. Read more

This online quality management degree provides relevant practical knowledge in the field of quality management that can be applied in a work environment.

Our MSc will provide you with a comprehensive understanding and focuses on Total Quality Management (TQM), strategic quality management, performance management and quality improvement alongside relevant tools, techniques, models and frameworks.

It is suitable for professionals who wish to develop knowledge, understanding and business management skills in the fields of quality management and business improvement.

It will also appeal to those with an undergraduate degree who want to build career within quality management and to existing practitioners who need to enhance and develop their knowledge, competencies, understanding and quality management skills to progress within the profession.

The course is delivered online and is studied part-time over 3 years.

Please visit the website to find out how to apply



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Our Quality Management course addresses strategic quality and leadership issues focused on achieving customer satisfaction. You will explore the application of specialised managerial and technological skills to achieve the desired quality at a minimum cost. Read more

Our Quality Management course addresses strategic quality and leadership issues focused on achieving customer satisfaction. You will explore the application of specialised managerial and technological skills to achieve the desired quality at a minimum cost.

In addition, you will examine quality management and other continuous improvement approaches relevant to industry and apply the techniques to all industrial and business sectors from service to manufacturing.

Throughout your studies you will hone the critical problem-based learning skills and transferable skills that will prepare you for employment in a professional position dealing with quality management system development and implementation.

"Throughout the course, my tutor has sent me several job opportunities and thanks to this helpful approach I have now secured a graduate role with Raytheon on their Quality Management Leadership Development course" Hazel McLea, MSc Quality Management Graduate

Course Details

If you are a full-time Diploma student or an MSc student then you will study five core and two option modules over two trimesters. You will also undertake a significant industrial or university based dissertation during the summer.

Modules that you study include: 

  • Managing Quality (incorporating a 'real' company audit)
  • Statistical Quality Control 
  • Risk Management 
  • Interpersonal Skills and Change Management
  • Operations and Project Management

Optional modules include: 

  • Service Quality 
  • Research Design and Methods 
  • Logistical Resources
  • Reliability and Experimental Design for Industry (EDI)

Upon successful completion of the taught modules listed above you will undertake the MSc research project.

Teaching & Assessment

Teaching will consist of a combination of:

  • Formal and online teaching sessions 
  • Industrial seminars 
  • Tutor-led taught 
  • Online tutorials 
  • Group participation sessions

Self-directed learning, problem based learning, case studies and seminars will form part of this approach.

You will be assessed through a mixture of: 

  • Written exam papers 
  • Challenging and stimulating coursework 
  • Laboratory exercises (available online) 
  • Student involvement in the industrially related integrative project

For examinations, if you are an online learning student then you must attend on campus or at an approved centre.



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We designed this course for professional managers who wish to develop their career in total quality management and organisational excellence. Read more

We designed this course for professional managers who wish to develop their career in total quality management and organisational excellence.

Flexible attendance allows you to fit your study round your personal commitments, providing you complete stage one in three years and all three stages in six years.

The course is suitable for you if you are

  • employed in quality improvement
  • seeking up-to-date knowledge of the methods, principles and practice of total quality management and organisational excellence
  • responsible for setting up total quality management projects
  • working closely with senior colleagues and others to carry out total quality initiatives

It is a practical course which builds on your personal management and development skills, which bring significant benefits for your organisation.

If you successfully complete this course, you can apply for full membership of the Chartered Quality Institute (CQI) and become a Chartered Quality Professional (CQP). CQP status is the gold standard for the quality profession.

You can upgrade your membership from member to fellow and are exempt from modules D1 and D2 of the current CQI diploma.

You can also gain continuing professional development status if you have met the requirements for CQI member or fellow and actively participate in the CQI's scheme for continuing professional development.

Opportunities are available for MPhil/PhD research in areas of total quality management and organisational excellence.

Professional recognition

If you successfully complete this course you can apply for full membership of the Chartered Quality Institute (CQI) 

Course structure

Distance learning – typically two years, including three weekend study schools and a one day induction seminar held in Sheffield 

Core modules – stage one

  • Fundamentals of quality
  • Process and service improvement

Core modules – stage two

  • Statistical process control and 6 sigma
  • Managing change and innovation

Options

  • Supply chain management and partnering
  • Performance measurement
  • Training on the EFQM excellence model 

Core modules – stage three

  • Research methods
  • Dissertation

Assessment

100% course work

Employability

By reflecting on previous and current experience in the quality field, you complete a professionally relevant masters degree that significantly improves your career prospects.

Previous graduates have found employment in companies and organisations such as • Rolls Royce • the NHS • Lloyds TSB • CSC Computer Sciences Corporation • Royal Sun Alliance Insurance Group.



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The MSc Food Safety and Quality Management e-learning programme is aimed at professionals working in and supporting the supply of safe and wholesome food to consumers who want to deepen their technical knowledge of the industries they are engaged. Read more

The MSc Food Safety and Quality Management e-learning programme is aimed at professionals working in and supporting the supply of safe and wholesome food to consumers who want to deepen their technical knowledge of the industries they are engaged. The programme will enable you to gain employment in the food industry, and will support career progression.

You will consolidate your knowledge of the causal agents of foodborne illness and the control measures that need to be applied to ensure that food and feed are safe and wholesome. You will study safety and quality management systems based upon the principles of Hazard Analysis and Critical Control Point (HACCP) following the 'farm to fork' approach. You will also study the role of national food control systems, food law and enforcement in the context of national and international standards and the promotion of international trade. In addition, you will investigate safety and quality issues of a wide range of commodities and manufactured foods. The programme is designed to be delivered entirely by e-learning, to allow students to learn at the pace that fits in with their specific work/life balance.

This programme is based upon the successful taught programme offered by the university since 2001 and is based upon the expertise and experiences of the Natural Resources Institute's (NRI) food safety and quality management team, which has carried out research and capacity-building work for over 40 years. Over 300 students have graduated from the taught programme and many now occupy senior leadership positions in the food industry as well as national and local governments around the world.

Degree structure

To be awarded an MSc, students must have successfully completed 180 credits of study. The design of the programme enables professionals to take exit awards of PGCert (60 credits) and PGDip (120 credits), and re-enter the programme if required, to match the demands of their professional lives. 

Natural Resources Institute

The programme team is made up of scientists working within the award-winning Natural Resources Institute, a specialist research institute of the University of Greenwich which has an international reputation founded on excellence in teaching, training and research.

Work/life balance

The e-learning programme has been designed for technical staff working in the food supply chain who do not have time to attend the programme in the contact mode. The e-learning format enables professionals working in the food chain to address their continuing professional development (CPD) needs whilst studying at times that fit into their professional life style.

Teaching and assessment

Experiential learning is supported by teaching and learning resources including digital and broadcast media, as well as traditional written materials. Students will be supported to engage in a range of digital resources for the purposes of teaching, learning and for formative and summative assessments. Digital engagement will be tailored to meet the specific needs of students and academic staff and allows students to interact socially whilst learning. E-learning broadcasts of key topics and tutorials will be included on the platform. All teaching and learning activities will be supported by online academic counselling, study skills tuition, pastoral guidance by personal tutors based upon the University academic requirements.

Careers

Graduates from this programme will have the knowledge and skills to pursue careers in food safety and quality management in a variety of positions along the food chain, including working within Competent Authorities in areas of the development of legislation and standards to food analysis and inspection. Graduates can also seek roles in the food industry such as quality and technical managers.

Scholarships

Partial fee scholarships are available at present which mean that the cost of the programme for both home and international students is £5,400 for the full MSc, which equates to £900 for 30 credits studied.

Come and get a feel for what learning and life is like with us.



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This course embraces the implications of food safety and quality management against the backdrop of food authenticity and sustainability within an increasingly globalised food industry. Read more
This course embraces the implications of food safety and quality management against the backdrop of food authenticity and sustainability within an increasingly globalised food industry. You will gain an in-depth understanding of regional, national, and international standards in regulatory processes, and the role of public institutions and policy makers in delivering safe, quality foods to consumers.

This course is designed for graduates and those working in the agri-food industries who are seeking to advance their knowledge and understanding of food safety and quality management, and progress their professional careers.

Structure

The course may be studied full-time over 12 months or part-time over two years.

You will study eight modules, followed by the Research Project, carried out over the summer to be submitted in September. It will be presented as a review paper and as a research paper.

If you do not wish to undertake the Research Project may choose to take a Postgraduate Diploma following successful completion of eight modules.

You will learn through a combination of lectures, guest speakers, group workshops and seminars, case studies, individual and student-led research, group projects, and field studies

Students are encouraged to participate in the RAU Enterprise Scheme where they can develop their entrepreneurial skills towards starting their own business.

This course is available to start in either September or January.

September entry

Students will study four modules in the autumn term followed by four modules in the spring term, and complete their Research Project by the end of September.

January entry

Students will study four modules in the spring term, complete their Research Project by the end of September, and study four modules in the autumn term.

Modules

• 4014 Food Chain
• 4075 Research Project
• 4206 Fundamentals of Food Science
• 4207 Systems for Food Safety Management
• 4209 Sustainability and the Food industry
• 4228 New Product Development (NPD) in the Agri-Food Industry
• 4237 The Politics and Policies of Food Assurance

Plus choice of TWO modules, selected from:

• 4040 Sustainable Management of Soil and Water
• 4084 Tourism and Development
• 4110 Fisheries and Aquaculture Management
• 4201 Poverty and Food Security
• 4211 Global Red Meat Chains
• 4212 Global White Meat Chains
• 4213 Global Dairy Food Chain
• 4238 Integrated Organic Systems

Modules will be taught in 10 week blocks.

Assessment

Modules are assessed through written examinations and coursework, including case study analysis, essay writing, oral and poster presentations, and assessed seminars. For the new product development (NPD) module, students are assessed against a food product which they develop and produce in small teams. To complete this module, students are given training in the CIEH Level 2 Award in Food Safety for Manufacturing, which is beneficial to them post-graduation.

Career prospects

Graduates will be equipped with the education and industry experience to progress their career and become food safety and quality management professionals within:

• An international institution – UN (World Food Programme), IFAD, FAO, IFPRI etc.
• Government and statutory bodies – Defra, DflD, FSA etc.
• Business and industry – major agricultural and food supply companies, consultancy
• NGOs – local food associations, aid and development organisations
• Academia and research – lecturer, PhD

How to apply

For information on how to apply, please follow this link: https://www.rau.ac.uk/STUDY/POSTGRADUATE/HOW-APPLY

Funding

For information on funding, please view the following page: https://www.rau.ac.uk/study/postgraduate/fees-and-funding/funding

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This programme provides graduates with an insight into measures that are required to provide a supply of safe and wholesome food to consumers globally. Read more

This programme provides graduates with an insight into measures that are required to provide a supply of safe and wholesome food to consumers globally. A wide spectrum of food safety and quality management issues are addressed following the farm to fork approach.

This degree offers research-informed teaching by staff at the award-winning Natural Resources Institute, with unique academic expertise and industry knowhow. It is available as a postharvest technology route.

Specialist subjects

Topics covered include: good governance and national control systems; food inspection and testing services; legislation and private standards; and management of food safety and quality within the supply chain as well as in hotels and restaurants.

Professional development

Students also acquire a knowledge of the design and management of safety and quality management systems based upon risk analysis, e.g. Hazard Analysis and Critical Control Point (HACCP), ISO 9001:2015 designed to meet the requirements of national and international legislation and private standards. Students sit the Royal Society for Public Health (RSPH) Level 3 Award in HACCP for Food Manufacturing and are also given membership of the Institute of Food Science and Technology.

Some lectures are delivered by invited experts currently working in the food sector. This gives our postgraduate students the opportunity to network with and learn from a range of practitioners.

Students have the opportunity to apply for short placements in the food sector, which provides them with the all important experience that they need to demonstrate when applying for jobs.

Outcomes

The aims of the programme are to:

  • Prepare graduates for careers in the national and international food chain, e.g. food businesses, consultancy, research and development
  • Equip graduates with the knowledge and skills that will enhance their employability
  • Enrich graduates understanding of the dynamics of food safety and quality management systems and the context under which they operate at national and international levels.


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A unique qualification. Massey University offers the only quality management tertiary qualifications in Australasia. The Master of Quality Systems is unique in New Zealand. Read more

A unique qualification

Massey University offers the only quality management tertiary qualifications in Australasia.

The Master of Quality Systems is unique in New Zealand. The only graduate-level tertiary academic qualification in quality management throughout New Zealand and Australia, it will give you a career advantage in seeking positions related to quality management.

Gain from our experience

Massey staff have been teaching, training, consulting and researching in this area for over 25 years giving us a wide base of knowledge and experience across a range of sectors.

What will you learn?

This programme focuses on developing critical awareness of and expertise in the following areas:

  • quality management and its component aspects (inspection, quality control, assurance and continual improvement).
  • contemporary quality thinking and methods including ISO systems, statistical thinking, systems thinking, Business Excellence, lean and six sigma improvement.
  • the application of management theory to quality systems
  • ability to conduct self-directed research in an aspect of quality management theory or practice
  • research methods
  • management of people undertaking quality projects and the people-related aspects of quality programme implementation

Topics you will study include quality management, statistical methods for quality and six sigma performance improvement, service quality, quality in human resource management and supply chain systems analysis. A research methods course gives you the skills to undertake in-depth research, followed by your own in-depth research (thesis) on an area of interest to you. See ‘planning’ tab for detail on all courses.

Lecturer expertise

You will benefit from your lecturers’ real-world experience and continual involvement in research and academic debate around key quality issues. Award-winning, they are widely published in key international journals, including a staff member who is an associate editor of the international journal Total Quality Management and Business Excellence. Their experience includes senior roles in industries as varied as oil and gas, engineering, IT, the electrical utility industry, project management, nursing, health care, primary industries and of course quality assurance. 

Contemporary, relevant learning

You will gain an in-depth insight into the most recent thinking and related approaches in this area.

The Master of Quality Systems gives you a comprehensive understanding of the various functions that coexist and interrelate in a quality-systems oriented organisation. You will learn the tools and techniques used within the context of management and leadership of modern organisational systems.

Take less of your time

The Master of Quality Systems has reduced in 2015 from 240 credits to 180 credits. What this means is that you can now complete this qualification in 1.5 years of full-time study. The 180 credits incorporate the Post Graduate Diploma level qualification, which is a possible exit point after 120 credits are obtained. If you study part-time the qualification takes between 2.5 and five years.

Study from wherever you are

This programme is available via distance learning meaning that you can fit study towards this qualification around your work and lifestyle commitments.

Nationally-endorsed

This programme is endorsed by the New Zealand Organisation for Quality (NZOQ) and the UK Chartered Quality Institute (CQI)



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Visit our website for more information on fees, scholarships, postgraduate loans and other funding options to study Management (International Management) at Swansea University - 'Welsh University of the Year 2017' (Times and Sunday Times Good University Guide 2017). Read more

Visit our website for more information on fees, scholarships, postgraduate loans and other funding options to study Management (International Management) at Swansea University - 'Welsh University of the Year 2017' (Times and Sunday Times Good University Guide 2017).

We offer a MSc in Management (International Management) for students from any background who would like to work in business or management. The Management (International Management) programme has been specifically designed with a clear focus on management in an interconnected global community. This programme in Management (International Management) covers core management concepts such as international marketing, operations management, global strategy, finance and international human resource management. To help you get the best from your studies, the programme also includes an academic skills module that covers issues such as research methods, presentation skills, group dynamics and employability support.

MSc Management Pathways

- Generalist MSc Management - for you to create your own mix of specialist modules

- Marketing - focused on the challenges of global marketing activities

- Finance – for students interested in financial aspects of management

- Human Resource Management – focused on the challenges of leadership and managing a global work force

- Entrepreneurship – for students interested in the dynamics of starting their own business

- Operations and Supply Management – focused on the management of global operations and supply networks

- International Management – considers contemporary management practice in a global setting

- International Standards – focused on the role of internationals standards (such as ISO) in quality improvement

- Business Analytics – to equip students to work in the era of ‘big data’

- E-Business - investigates the challenges and opportunities of global information systems networks and e-commerce

Key Features of the Management (International Management) Programme

- All modules on the Management (International Management) programme are taught by our world-class faculty who have a breadth of industrial and academic knowledge

- Swansea is joint 1st in Wales for international ranked research (REF 2014)

- 93% of Swansea students in employment six months after graduating

- High contact time – our modules come with a lecture (in class sizes capped at approximately 150 students) and seminar/tutorial (in class sizes capped at 30) every single week

- Fully refurbished facilities – we have invested half a million pounds in a recent refurbishment to our student facilities

- Scholarships available for outstanding students

- Swansea is 1st in Wales for world-leading impact - 60% at 4-star level (REF 2014)

The MSc Management (International Management) is designed for students who wish to focus specifically on the opportunities and challenges of business in an interconnected global marketplace. Students will undertake modules in global business and international management before undertaking a specialist management consulting style project on international business.

Modules

Modules on the Management (International Management) programme may include:

Managing Financial Resources

Human Resource Management

Marketing Management

Operations Management

Strategy

Global Business Environment: International Political Relations

International Management

Careers and Employability

We have an excellent track record of placing our graduates including those from the Management programme with major multinational companies and our graduate employment rate is 92%.

From the moment you arrive at the School of Management as a student on the Management programme we will work with you to help you build your skills and experience to enhance your career prospects. During your time with us you’ll have the chance to:

- Undertake a work placement or internship through the Swansea Paid Internship Network (SPIN) or ‘Week of Work’ initiative

- Work and network with employers from a range of national and multi-national companies through our visiting speaker programme

- In conjunction with the International Development Office, undertake an Internship in India, with a company such as GE, Thomson Reuters, 3M, Private Equity or Kanvic Consulting

- Boost your skills and meet employers during our biannual Employability Week

- Complete the Swansea Employability Award

- Participate in one of our student challenges and competitions, such as the Branding Challenge, and CIM student competition ‘The Pitch’

School of Management

The School of Management at Swansea University is building on long-established foundations as one of the UK's top providers of Management, Accounting & Finance and Economic education.

The School of Management's vision is to make a difference to society and the economy locally and globally through excellence in research-led teaching that has resulted in the School being ranked 17th in the UK for research impact* and 26th in the UK for research excellence, all working towards continuing our trend of becoming one of the top business schools in Wales and the UK.

Environment:

The School of Management comprises over 150 staff and more than 2000 students studying at the new £450million Bay Campus, with the School of Management building itself providing truly world-class facilities with an impressive communal Atrium, new teaching rooms, meeting room and IT equipment.

School of Management, alongside the Great Hall, also proudly offers high quality conferencing and event capacity all within half a mile of the M4 corridor, that has already attracted several high profile and key events during the short time that the Bay Campus has been open.

Ambition:

Through its enterprise and innovation activities of business engagement the School plans to focus on three global challenges: Health & Wellbeing, Digital Society and Sustainable Economies. The School of Management's aim is to deliver world-class education through collaboration, innovation and fresh thinking, and we pride ourselves on the outstanding student experience on offer here at the School of Management ensuring a rich learning environment, while also developing our staff in line with Swansea University's wider ambition to anchor and underpin everything we do with a core set of values.

Opportunity:

School of Management aspires to be known globally as a centre for educational excellence, working in partnership with other Swansea University departments and organisations to create joint programmes that reflect the skillsets required by an evolving workplace.

*THE Research Excellence Framework 2014: Institutions ranked by subject



Read less
Visit our website for more information on fees, scholarships, postgraduate loans and other funding options to study Management (Operations and Supply Management) at Swansea University - 'Welsh University of the Year 2017' (Times and Sunday Times Good University Guide 2017). Read more

Visit our website for more information on fees, scholarships, postgraduate loans and other funding options to study Management (Operations and Supply Management) at Swansea University - 'Welsh University of the Year 2017' (Times and Sunday Times Good University Guide 2017).

We offer a Master's in Management (Operations and Supply Management) for students from any background who would like to work in business or management. The Management (Operations and Supply Management) programme has been specifically designed with a clear focus on management in an interconnected global community. This programme in Management (Operations and Supply Management) covers core management concepts such as international marketing, operations management, global strategy, finance and international human resource management. To help you get the best from your studies, the programme also includes an academic skills module that covers issues such as research methods, presentation skills, group dynamics and employability support.

MSc Management Pathways

- Generalist MSc Management - for you to create your own mix of specialist modules

- Marketing - focused on the challenges of global marketing activities

- Finance – for students interested in financial aspects of management

- Human Resource Management – focused on the challenges of leadership and managing a global work force

- Entrepreneurship – for students interested in the dynamics of starting their own business

- Operations and Supply Management – focused on the management of global operations and supply networks

- International Management – considers contemporary management practice in a global setting

- International Standards – focused on the role of internationals standards (such as ISO) in quality improvement

- Business Analytics – to equip students to work in the era of ‘big data’

- E-Business - investigates the challenges and opportunities of global information systems networks and e-commerce

Key Features of the Management (Operations and Supply Management) Programme

- All modules on the Management (Operations and Supply Management) programme are taught by our world-class faculty who have a breadth of industrial and academic knowledge

- Swansea is joint 1st in Wales for international ranked research (REF 2014)

- 93% of Swansea students in employment six months after graduating

- High contact time – our modules come with a lecture (in class sizes capped at approximately 150 students) and seminar/tutorial (in class sizes capped at 30) every single week

- Fully refurbished facilities – we have invested half a million pounds in a recent refurbishment to our student facilities

- Scholarships available for outstanding students

- Swansea is 1st in Wales for world-leading impact - 60% at 4-star level (REF 2014)

The MSc Management (Operations and Supply Management) is for students with a clear interest in understanding how things (be it products or services) are made and in improving this transformation process. The pathway offers students the opportunity to focus on modules relating to operations management, supply chain management and project management.

Modules

Modules on the Management (Operations and Supply Management) programme may include:

Managing Financial Resources

Human Resource Management

Marketing Management

Operations Management

Strategy

Project Management

Global Supply Chain Management

Research Methods

Careers and Employability

We have an excellent track record of placing our graduates including those from the Management programme with major multinational companies and our graduate employment rate is 92%.

From the moment you arrive at the School of Management as a student on the Management programme we will work with you to help you build your skills and experience to enhance your career prospects. During your time with us you’ll have the chance to:

- Undertake a work placement or internship through the Swansea Paid Internship Network (SPIN) or ‘Week of Work’ initiative

- Work and network with employers from a range of national and multi-national companies through our visiting speaker programme

- In conjunction with the International Development Office, undertake an Internship in India, with a company such as GE, Thomson Reuters, 3M, Private Equity or Kanvic Consulting

- Boost your skills and meet employers during our biannual Employability Week

- Complete the Swansea Employability Award

- Participate in one of our student challenges and competitions, such as the Branding Challenge, and CIM student competition ‘The Pitch’

School of Management

The School of Management's vision is to make a difference to society and the economy locally and globally through excellence in research-led teaching that has resulted in the School being ranked 17th in the UK for research impact* and 26th in the UK for research excellence, all working towards continuing our trend of becoming one of the top business schools in Wales and the UK.

Environment:

The School of Management comprises over 150 staff and more than 2000 students studying at the new £450million Bay Campus, with the School of Management building itself providing truly world-class facilities with an impressive communal Atrium, new teaching rooms, meeting room and IT equipment.

School of Management, alongside the Great Hall, also proudly offers high quality conferencing and event capacity all within half a mile of the M4 corridor, that has already attracted several high profile and key events during the short time that the Bay Campus has been open.

Ambition:

Through its enterprise and innovation activities of business engagement the School plans to focus on three global challenges: Health & Wellbeing, Digital Society and Sustainable Economies. The School of Management's aim is to deliver world-class education through collaboration, innovation and fresh thinking, and we pride ourselves on the outstanding student experience on offer here at the School of Management ensuring a rich learning environment, while also developing our staff in line with Swansea University's wider ambition to anchor and underpin everything we do with a core set of values.

Opportunity:

School of Management aspires to be known globally as a centre for educational excellence, working in partnership with other Swansea University departments and organisations to create joint programmes that reflect the skillsets required by an evolving workplace.

*THE Research Excellence Framework 2014: Institutions ranked by subject



Read less
Visit our website for more information on fees, scholarships, postgraduate loans and other funding options to study Management (Human Resource Management) at Swansea University - 'Welsh University of the Year 2017' (Times and Sunday Times Good University Guide 2017). Read more

Visit our website for more information on fees, scholarships, postgraduate loans and other funding options to study Management (Human Resource Management) at Swansea University - 'Welsh University of the Year 2017' (Times and Sunday Times Good University Guide 2017).

We offer a Master's in Management (Human Resource Management) for students from any background who would like to work in business or management. The Management (Human Resource Management) programme has been specifically designed with a clear focus on management in an interconnected global community. This programme covers core management concepts such as international marketing, operations management, global strategy, finance and international human resource management. To help you get the best from your studies, the programme also includes an academic skills module that covers issues such as research methods, presentation skills, group dynamics and employability support.

MSc Management Pathways

- Generalist MSc Management - for you to create your own mix of specialist modules

- Marketing - focused on the challenges of global marketing activities

- Finance – for students interested in financial aspects of management

- Human Resource Management – focused on the challenges of leadership and managing a global work force

- Entrepreneurship – for students interested in the dynamics of starting their own business

- Operations and Supply Management – focused on the management of global operations and supply networks

- International Management – considers contemporary management practice in a global setting

- International Standards – focused on the role of internationals standards (such as ISO) in quality improvement

- Business Analytics – to equip students to work in the era of ‘big data’

- E-Business - investigates the challenges and opportunities of global information systems networks and e-commerce

Key Features of MSc in Management (Human Resource Management)

- All modules on the Management programme are taught by our world-class faculty who have a breadth of industrial and academic knowledge

- Swansea is joint 1st in Wales for international ranked research (REF 2014)

- 93% of Swansea students in employment six months after graduating

- High contact time – our modules come with a lecture (in class sizes capped at approximately 150 students) and seminar/tutorial (in class sizes capped at 30) every single week

- Fully refurbished facilities – we have invested half a million pounds in a recent refurbishment to our student facilities

- Scholarships available for outstanding students

- Swansea is 1st in Wales for world-leading impact - 60% at 4-star level (REF 2014)

The MSc Management (Human Resource Management) is designed for students who are interested in the human element of business management - from classical human resource management to areas such as leadership and managing human elements of business in a dynamic global context.

Modules

Modules on Management (Human Resource Management) programme may include:

Managing Financial Resources

Human Resource Management

Marketing Management

Operations Management

Leadership

Strategy

International Human Resource Management

Research Methods

Careers and Employability

We have an excellent track record of placing our graduates including those from the Management (Human Resource Management) programme with major multinational companies and our graduate employment rate is 92%.

From the moment you arrive at the School of Management as a student on the Management (Human Resource Management) programme we will work with you to help you build your skills and experience to enhance your career prospects. During your time with us you’ll have the chance to:

- Undertake a work placement or internship through the Swansea Paid Internship Network (SPIN) or ‘Week of Work’ initiative

- Work and network with employers from a range of national and multi-national companies through our visiting speaker programme

- In conjunction with the International Development Office, undertake an Internship in India, with a company such as GE, Thomson Reuters, 3M, Private Equity or Kanvic Consulting

- Boost your skills and meet employers during our biannual Employability Week

- Complete the Swansea Employability Award

- Participate in one of our student challenges and competitions, such as the Branding Challenge, and CIM student competition ‘The Pitch’

School of Management

The School of Management at Swansea University is building on long-established foundations as one of the UK's top providers of Management, Accounting & Finance and Economic education.

The School of Management's vision is to make a difference to society and the economy locally and globally through excellence in research-led teaching that has resulted in the School being ranked 17th in the UK for research impact* and 26th in the UK for research excellence, all working towards continuing our trend of becoming one of the top business schools in Wales and the UK.

Environment:

The School of Management comprises over 150 staff and more than 2000 students studying at the new £450million Bay Campus, with the School of Management building itself providing truly world-class facilities with an impressive communal Atrium, new teaching rooms, meeting room and IT equipment.

School of Management, alongside the Great Hall, also proudly offers high quality conferencing and event capacity all within half a mile of the M4 corridor, that has already attracted several high profile and key events during the short time that the Bay Campus has been open.

Ambition:

Through its enterprise and innovation activities of business engagement the School plans to focus on three global challenges: Health & Wellbeing, Digital Society and Sustainable Economies. The School of Management's aim is to deliver world-class education through collaboration, innovation and fresh thinking, and we pride ourselves on the outstanding student experience on offer here at the School of Management ensuring a rich learning environment, while also developing our staff in line with Swansea University's wider ambition to anchor and underpin everything we do with a core set of values.

Opportunity:

School of Management aspires to be known globally as a centre for educational excellence, working in partnership with other Swansea University departments and organisations to create joint programmes that reflect the skillsets required by an evolving workplace.

*THE Research Excellence Framework 2014: Institutions ranked by subject



Read less
Visit our website for more information on fees, scholarships, postgraduate loans and other funding options to study Management (International Standards) at Swansea University - 'Welsh University of the Year 2017' (Times and Sunday Times Good University Guide 2017). Read more

Visit our website for more information on fees, scholarships, postgraduate loans and other funding options to study Management (International Standards) at Swansea University - 'Welsh University of the Year 2017' (Times and Sunday Times Good University Guide 2017).

We offer a Master's in Management (International Standards) for students from any background who would like to work in business or management. The Management (International Standards) programme has been specifically designed with a clear focus on management in an interconnected global community. This programme in Management (International Standards) covers core management concepts such as international marketing, operations management, global strategy, finance and international human resource management. To help you get the best from your studies, the programme also includes an academic skills module that covers issues such as research methods, presentation skills, group dynamics and employability support.

MSc Management Pathways

- Generalist MSc Management - for you to create your own mix of specialist modules

- Marketing - focused on the challenges of global marketing activities

- Finance – for students interested in financial aspects of management

- Human Resource Management – focused on the challenges of leadership and managing a global work force

- Entrepreneurship – for students interested in the dynamics of starting their own business

- Operations and Supply Management – focused on the management of global operations and supply networks

- International Management – considers contemporary management practice in a global setting

- International Standards – focused on the role of internationals standards (such as ISO) in quality improvement

- Business Analytics – to equip students to work in the era of ‘big data’

- E-Business - investigates the challenges and opportunities of global information systems networks and e-commerce

Key Features of the Management (International Standards) Programme

- All modules on the Management (International Standards) programme are taught by our world-class faculty who have a breadth of industrial and academic knowledge

- Swansea is joint 1st in Wales for international ranked research (REF 2014)

- 93% of Swansea students in employment six months after graduating

- High contact time – our modules come with a lecture (in class sizes capped at approximately 150 students) and seminar/tutorial (in class sizes capped at 30) every single week

- Fully refurbished facilities – we have invested half a million pounds in a recent refurbishment to our student facilities

- Scholarships available for outstanding students

- Swansea is 1st in Wales for world-leading impact - 60% at 4-star level (REF 2014)

This MSc in Management (International Standards) is focused specifically on the role of international standards (such as ISO or British Standards) in quality management and improvement and includes highly practical modules focused on how to implement and develop quality standards systems in organisations. As part of this programme students will undertake an independent management consulting style project on international standards.

Modules

Modules on the Management (International Standards) programme may include:

Managing Financial Resources

Human Resource Management

Marketing Management

Operations Management

Strategy

International Standards

Project Management

Research Methods

Careers and Employability

We have an excellent track record of placing our graduates including those from the Management programme with major multinational companies and our graduate employment rate is 92%.

From the moment you arrive at the School of Management as a student on the Management programme we will work with you to help you build your skills and experience to enhance your career prospects. During your time with us you’ll have the chance to:

- Undertake a work placement or internship through the Swansea Paid Internship Network (SPIN) or ‘Week of Work’ initiative

- Work and network with employers from a range of national and multi-national companies through our visiting speaker programme

- In conjunction with the International Development Office, undertake an Internship in India, with a company such as GE, Thomson Reuters, 3M, Private Equity or Kanvic Consulting

- Boost your skills and meet employers during our biannual Employability Week

- Complete the Swansea Employability Award

- Participate in one of our student challenges and competitions, such as the Branding Challenge, and CIM student competition ‘The Pitch’

School of Management

The School of Management's vision is to make a difference to society and the economy locally and globally through excellence in research-led teaching that has resulted in the School being ranked 17th in the UK for research impact* and 26th in the UK for research excellence, all working towards continuing our trend of becoming one of the top business schools in Wales and the UK.

Environment:

The School of Management comprises over 150 staff and more than 2000 students studying at the new £450million Bay Campus, with the School of Management building itself providing truly world-class facilities with an impressive communal Atrium, new teaching rooms, meeting room and IT equipment.

School of Management, alongside the Great Hall, also proudly offers high quality conferencing and event capacity all within half a mile of the M4 corridor, that has already attracted several high profile and key events during the short time that the Bay Campus has been open.

Ambition:

Through its enterprise and innovation activities of business engagement the School plans to focus on three global challenges: Health & Wellbeing, Digital Society and Sustainable Economies. The School of Management's aim is to deliver world-class education through collaboration, innovation and fresh thinking, and we pride ourselves on the outstanding student experience on offer here at the School of Management ensuring a rich learning environment, while also developing our staff in line with Swansea University's wider ambition to anchor and underpin everything we do with a core set of values.

Opportunity:

School of Management aspires to be known globally as a centre for educational excellence, working in partnership with other Swansea University departments and organisations to create joint programmes that reflect the skillsets required by an evolving workplace.

*THE Research Excellence Framework 2014: Institutions ranked by subject



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