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Masters Degrees (Quality Improvement)

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Designed to focus on the delivery of sustainable, measurable improvements in quality, the MSc Quality Improvement is suitable for a multi-professional audience. Read more
Designed to focus on the delivery of sustainable, measurable improvements in quality, the MSc Quality Improvement is suitable for a multi-professional audience. It will enable participants to develop an understanding of the science and art of improvement and its application in their organisation.

To ensure that participants have access to the expertise to support them in the development of their own theoretical and practical knowledge of quality improvement approaches, the programme has been developed in partnership between the University of Dundee and the Tayside Centre for Organisational Effectiveness (TCOE).

The programme is supported by a faculty of academic and experienced improvement and organisational development practitioners from NHS Fife and NHS Tayside. This collective expertise ensures an exceptional student experience.

The multi-professional ethos of quality improvement is reflected in the development and delivery of the programme across the College of Medicine, Dentistry & Nursing and the School of Education, Social Work & Community Education.

Why study Quality Improvement at Dundee?

The challenge to deliver safe and effective care whilst maximising the utilisation of resources remains a continuous challenge for all practitioners involved in health care both nationally and internationally. The six dimensions of quality are often referred to as safety, effectiveness, patient-centred, timeliness, efficiency and equity. Our course will explore all of these aspects.

On completion of this programme, you will be equipped to influence and lead quality improvements in practice, making a real difference in your place of work.

What's so good about studying Quality Improvement at Dundee?

Here in Scotland, the NHS Scotland Healthcare Quality Strategy places significant emphasis on the provision of "high quality, person-centred, clinically effective and safe health care services".

The programme utilises professional expertise across the College of Medicine, Dentistry and Nursing and the School of Education, Social Work and Community Education to enable you to develop sound theoretical knowledge regarding the principles and processes of quality improvement.

Participation in the development and planning of the programme has also been greatly assisted by Healthcare Improvement Advisers from Tayside Centre for Organisational Effectiveness and the Quality and Clinical Governance Lead from NHS Fife.

Who should study this course?

The course is aimed at those who are working in a health or social care organisation and who have completed an undergraduate degree.
Students undertaking this programme should be engaged in promoting quality improvement in some capacity across a range of settings.

How you will be taught

Primarily this is a part-time distance learning programme (minimum of three years) enabling participation from national and international students. This programme can be delivered entirely in a distance learning format, depending on choice of modules. All core modules are delivered in distance learning format. Some option modules are delivered in a blended approach for local students. We deliver the online programme using the Blackboard Learning System, the University's virtual learning environment (also referred to as MyDundee). The programme is intended to be interactive and supportive, giving you the opportunity to share ideas, knowledge and experience and to discuss and debate issues. Access to journal articles will be available as part of the resource provided for each module.

What you will study

Module information:
Each module attracts 30 credit points at SCQF level 11:

Quality Improvement in Action: (distance learning)
This module gives the student the opportunity to critically evaluate the theoretical background to the concept of improvement science and to develop critical awareness .of quality improvement principles, approaches and application to service delivery.

Leadership, Change and Organisational Development: (distance learning)
This module introduces students to the concept of leadership for change. It examines key issues in the improvement of service delivery with a focus on effective leadership of services undergoing change. Optional workshops will be available for local participants.

Developing Research and Evaluation Skills: (distance learning)
This module enables the student to develop their knowledge of a variety of research and evaluation approaches and develop a rigorous proposal which they can then implement at dissertation stage.

Option modules:
Students are required to complete an option module from the following portfolio:

Measuring Quality
Coaching in a Systemic Context
Practice Development: Independent Study

(*Candidates will be required to take both of these 15 credit modules to gain the necessary 30 credit points.)

Dissertation (Quality Improvement):
(distance learning)
Students are also required to complete a double-weighted dissertation/project attracting 60 credit points. The dissertation/project provides students with the opportunity to develop and demonstrate, under supervision, their academic, organisational and technical skills in the formulation, execution and writing-up of a research project investigating a topic pertaining to quality improvement.

Pathways:
There are three exit points to this programme. Modules required for each are listed below:

Postgraduate Certificate in Quality Improvement (PGCert)
Quality Improvement in Action
Leadership, Change and Organisational Culture.

Postgraduate Diploma in Quality Improvement (PGDip)
Quality Improvement in Action
Leadership, Change and Organisational Culture
Developing Research and Evaluation Skills
One option module (30 credit points)

Masters in Quality Improvement (MSc)
Quality Improvement in Action
Leadership, Change and Organisational Culture
Developing Research and Evaluation Skills
One option module (30 credit points)
Dissertation

How you will be assessed

For 30 credit modules, assessment will normally be via one written piece of work of 4,500 words or equivalent to this
For 15 credit modules, assessment will normally be via one written piece of work of 2,500 words or equivalent to this
At dissertation stage, students are required to complete a 20,000 word study

Careers

This new programme is designed for a wide range of potential participants who are working in a culture of continuous improvement, including health and social care professionals, policy planners and those in managerial roles.

The programme will enable candidates to gain a wider understanding of quality improvement and the many tools and techniques which can be used to continually improve service provision.

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There’s a real opportunity to change the future of patient care. We will nurture this drive for innovation and give you the confidence to become a clinical leader with the power to make a lasting impact on patients’ lives. Read more
There’s a real opportunity to change the future of patient care. We will nurture this drive for innovation and give you the confidence to become a clinical leader with the power to make a lasting impact on patients’ lives.

With UCC’s online MSc Nursing and Healthcare Quality Improvement programme, you’ll work closely with our acclaimed teaching staff to apply the skills essential to successful clinical leadership and delivery of quality evidence-based care. We can help you to develop a personally prosperous and fulfilling future in an employment sector ripe for nursing expertise.

Wherever you want to go with a career in nursing leadership: You can with UCC.

Where can this programme take you?

Globally, there is a severe shortage of nurses with leadership skills and advanced knowledge. If you are looking to transform your career and improve the quality of patient care, an online MSc Nursing and Healthcare Quality Improvement programme will help you realise your goals, wherever you want to go.

To help you develop as a leader and innovator, you’ll work closely with a dedicated specialist supervisor while focusing on one of our five recognised research areas: Maternal & Child Health; Health & Life Experiences During Cancer; Chronic Illness Management or End of Life Healthcare. The programme includes quantitative and qualitative research methods to enhance your nursing skills, which you can effectively put into practice anywhere.

After completing the programme you will be able to:

* Adopt the use of professional electronic portfolio as a mode of lifelong learning
* Enhance nursing practice and healthcare delivery through continuous quality improvement initiatives and innovation
* Execute proficiency at advancing patient/client safety in clinical practice and at organisational level
* Actively engage in collaborative research to enhance nursing and healthcare quality improvements in practice
* Promote the disciplinary knowledge of nursing through application of theory to practice and identification of clinical questions for research
* Assume clinical leadership roles that influence quality improvement in practice and organisational change

Are you just starting your career in nursing? Learn more about our BSc Nursing and Healthcare Quality Improvement programme.

You can with UCC

UCC’s online MSc Nursing and Healthcare Quality Improvement programme offers the kind of supportive teaching, relevant research-led focus and prestige you would expect from a world-leading, award-winning university. These benefits are available anywhere and anytime, thanks to UCC’s innovative, interactive online learning experience.

Established in 1845, UCC has a long history of forward thinking and remains one of the world’s leading universities for innovative research.

To find out more about the online MSc Nursing and Healthcare Quality Improvement programme, complete the form on the right or call the admissions office on 1800 800 139 (Ireland), or 0800 028 9171 (UK), or +353 (0)15 621 081 (International).

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The Quality Diabetes Care programme will be of interest to health care professionals (e.g. doctors, nurses, pharmacists, dieticians, podiatrists) working in diabetes care settings. Read more
The Quality Diabetes Care programme will be of interest to health care professionals (e.g. doctors, nurses, pharmacists, dieticians, podiatrists) working in diabetes care settings. It will equip participants with skills for modern evidence based management of diabetes patients, and offer practical experience in organisational management, reflective practice and quality improvement.

Why study Quality Diabetes Care at Dundee?

Dundee has a particular international reputation for Diabetes research, education and informatics developments. With the growing prevalence of diabetes (currently around 5% in the UK with a doubling of rates predicted over the next 15 years), there is an increasing need for generalists to upskill in diabetes care.

This course will equip you with essential skills and modern evidence based practice for clinical management of diabetes patients. In addition, this programme offers knowledge and practical experience in organisational management, reflective practice and quality improvement.

Much of the work can be completed flexibly in your own free time, and has been designed around the needs of students who are also working full time.

Aims of the programme

The programme aims to:
- Provide a comprehensive programme to enable understanding of diabetes care (from patient to organisational management) for health care professionals
- Establish a stimulating environment for research, teaching and learning about diabetes
- Ensure a high quality evidence based approach in patient management, teaching, research and evaluation.
- Ensure a critical understanding of current issues in diabetes management.
- Enable students with theory and practical tools for healthcare quality improvement.
- Establish students with a basic grounding in educational/ behaviour change theory with application to patient and professional education
- Encourage students to apply critical analysis to complex problem solving.
- Allow development of generic attributes and skills including reflective practice, professionalism, literature appraisal and academic writing
- Encourage a culture of multidisciplinary working in the workplace.

Who should study this course?

This programme will be of interest to health care professionals (e.g. doctors, nurses, pharmacists, dieticians, podiatrists) working either as generalists or in specialist diabetes care settings.

How is this course taught?

The teaching approach is one of blended learning with fixed face to face teaching (lectures, group work, case discussions, workshops, simulation exercises, quizzes) blended with online activities, case based studies and workplace assessment. Much of the later work can be completed flexibly in the students own free time, and has been designed around the needs of students who are also working full time.

The face to face component requires attendance in Dundee, 3 times throughout the year (2 consecutive days teaching each time). The remainder of the course delivered is online.

Other material will be delivered via an online learning zone through online activities in the form of:
Recorded lectures
Quizzes
Interactive e-learning material
Forums
Discussion Board debates
Group
Wikis
Case Discussions

Much of the private study will be self-directed and relate to various work place projects (see assessments). Students are expected to undertake approx. 8 - 12 hours of work per week, either as self directed study or undertaking specific activities associated with the course.

What will you study?

Year 1: PG Certificate
The proposed Year 1 PG certificate programme will be taught over a period of 12 months. It will be taught and assessed as 3 x 20 credit compulsory modules (SCQF level 11 credits), namely:

Diabetes Clinical Care (20 credits)
Diabetes Organisational Care (20 credits)
Enhanced Patient Care and Professional Development (20 credits)


Year 2: PG Diploma
Students who decide to progress to the diploma stage will have the option of doing a further two modules totalling 60 credits. These modules will develop further advanced skills in clinical care and organisation, healthcare quality improvement and research methodology to allow students to develop their own diabetes service more effectively and embed skills required for their 3rd year dissertation (thesis).

Two of the modules also run as part of the MSc in Quality Improvement:
Quality Improvement in Action (30 credits)
Developing Research and Evaluation Skills (compulsory for students continuing to Year 3) (30 credits)

The third optional module for year 2 is
Advanced Diabetes Clinical Practice (30 credits)

Year 3: MSc Dissertation
Year 3 will involve students undertaking a more substantial project in the field of either Diabetes Care with either a Clinical/ Quality Improvement or Educational theme. Students will be allocated an appropriate university supervisor. This work will be presented as a 10-15,000 word thesis.

How is this course assessed?

Each modules will be assessed individually. Assessments include completion of clinical case scenarios, work place projects, and associated reflective essays in an attempt to embed learning and reflection into real life clinical practice. Quality improvement modules will require additional topic specific written work and on-line activities.

Careers

We would envisage this course/ qualification being of interest to health care professionals (e.g. doctors, nurses, pharmacists) working either as generalists or in diabetes care settings. The qualification may be used by primary care doctors for personal development/ CPD accumulation, and to enable them to set up and enhance their own diabetes specialist services.

For the secondary care training doctors, or allied health professionals, the qualifications could be used to help general career progression or be used to aid a move into specialist diabetes care services either within primary or secondary care.

This qualification is NOT equivalent to accreditation onto the diabetes medical specialist register e.g. allowing the individual to operate as a diabetes consultant.

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Delivering excellence in health and social care at an individual, team and organisational level is not just desirable but achievable. Read more
Delivering excellence in health and social care at an individual, team and organisational level is not just desirable but achievable. The philosophy of this programme is that for excellence to flourish every member of staff must be committed to, and play their part in, an integrated governance approach. This is where people-centredness and people-centred approaches to care are afforded the same esteem and recognition as finance, performance, risk management, safety and quality.

Course details

The programme is designed to develop and equip critical champions and ambassadors for quality, safety and governance in health and social care. It enables you to apply comprehensive knowledge, understanding, expertise and advanced skills to develop an evidence-based business case for change to enhance the quality, safety and governance of care in your organisation. The programme is suitable for individuals from the public, independent and voluntary sectors, from any professional background, including clinical and support services.

What you study

You study issues related to the transition to master’s level. You explore the context of safety, quality and governance in terms of policy, theory and experience, at a personal, local, national and international level. You also study different types and sources of evidence, using these to identify a quality, safety or governance issue of relevance to your role based on an in-depth study of the principles, practices and tools of safety and governance in health and social care.

Core modules
-Principles and Practice of Safety and Governance in Health and Social Care
-Using Evidence to Advance Quality, Safety and Governance in Health and Social Care

Modules offered may vary.

Teaching

The programme is taught in short study blocks spread across the academic year over a total of 14 contact days. We use a range of teaching methods including lectures and workshops, student-led seminars, action learning, interactive and online learning activities, directed and self-directed study activities. You are supported by module tutors with extensive experience in this subject area and the programme leader who is a member of the founding cohort for the NHS England and Health Foundation Q initiative.

We use a range of assessment modes throughout the programme. These include written assessments such as an essay on the nature and use of evidence and a business case for change. Other opportunities for informal feedback include developing and presenting an environmental analysis and oral presentation/defense. The programme is supported by a critical friends stakeholder support forum which consists of service users and carers, employer representatives and academic staff. Members of this group participate in student assessment as well as supporting programme design and delivery. This ensures that a person-centred approach extends to all aspects of the programme, maximising employer/organisational benefit.

Employability

On successful completion of this programme are equipped with a range of knowledge and expertise such as advanced reasoning and decision-making skills. You are also able to work collaboratively, present and research and you have strong ICT skills highly sought by employers.

The programme is relevant for you if you are working in, or would like to work in a specialist quality, safety or governance role, or one covering these issues.

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Our MSc Delivering Quality Healthcare programme has been created for experienced healthcare professionals and is designed to empower you to operate at an advanced level within your field. Read more
Our MSc Delivering Quality Healthcare programme has been created for experienced healthcare professionals and is designed to empower you to operate at an advanced level within your field.

The programme is informed by the current healthcare agenda and aims to support and drive future change, striving for integrated and higher quality care.

PROGRAMME OVERVIEW

Our programme will produce managers and practitioners able to improve the patient experience through innovation, integrated care, technological improvements and their position at the forefront of advances in healthcare.

The curriculum of this programme reinforces the need for professionals to demonstrate improvement in their care delivery through high-level, expert knowledge and an in-depth understanding of the context of healthcare management and delivery.

Staff in the School of Health Sciences are motivated to support students to meet the challenges they face in their practice with a solution-focussed approach, utilising the existing evidence base whilst demonstrating creativity in their own research approaches.

PROGRAMME STRUCTURE

The full-time non-endorsed programme is studied over one academic year. The endorsed part time programmes are studied over five academic years (60 months). The following modules are indicative, reflecting the information available at the time of publication. Please note that not all modules described are compulsory and may be subject to teaching availability and/or student demand.

Core Modules

-Decisions, Judgements and Risks
-Dissertation
-Leadership and Innovation
-Research Design and Methodology
-Transforming Services for Quality
-Delivering Quality Healthcare (full-time) core modules
-Enabling Individuals to Achieve Health, Wellbeing and Independence
-Evidence Based Practice
-Fundamentals of eHealth
-Fundamentals in Quality Improvement and Patient Safety

Pathway Modules

-Acutely ill patient
-Care of the Acutely Ill Patient
-Complex Health Assessment

Cancer and Older People
-Cancer in Society
-Understanding the Complexities of Caring for the Older Person

Cancer
-Cancer in Society
-Challenges in Pain Management

ehealth
-Fundamentals of e-Health
-Innovation and Practice Development in Long-Term Conditions

Long Term Conditions
-Leading and Managing Long Term Conditions
-Innovation and Practice Development in Long-Term Conditions

Maternal, Child and Family Health
-Women’s Health and Wellbeing
Or
-Safeguarding Children, Young People and Vulnerable Adults
And
-High Risk Midwifery
Or
-Enabling Individuals to Achieve Health, Wellbeing and Independence

Older People
-Understanding the Complexities of Caring for the Older Person
-Developing Skills and Supporting Quality Dementia Care in the Acute Environment

Paramedic Practitioner
-Evidencing Your Practice
-Complex Health Assessment
-Leading and Managing Long-Term Conditions
-Managing Common Illnesses and Injuries

Patient Safety
-Fundamentals in Quality Improvement and Patient Safety
-Innovations in Quality Improvement and Patient Safety

Optional Modules

-Cancer in Society
-Care of the Acutely Ill Patient
-Challenges in Pain Management
-Complex Health Assessment
-Developing Skills and Supporting Quality Dementia Care in the Acute Environment
-Enabling Individuals to Achieve Health, Wellbeing and Independence
-Evidencing Your Practice
-Fundamentals of e-Health
-Fundamentals in Quality Improvement and Patient Safety
-High Risk Midwifery
-Innovation and Practice Development in Long-Term Conditions
-Innovations in Quality Improvement and Patient Safety
-Leading and Managing Long-Term Conditions
-Managing Common Illnesses and Injuries
-Safeguarding Children, Young People and Vulnerable Adults
-Understanding the Complexities of Caring for the Older Person
-Women’s Health and Wellbeing

EDUCATIONAL AIMS OF THE PROGRAMME

The aim of this programme is to equip and empower students to develop the knowledge and skills to help address the challenges for contemporary integrated healthcare delivery through research and innovative ways of working.

PROGRAMME LEARNING OUTCOMES

Knowledge and understanding
-Evaluate and critically explore complex problems in order to apply relevant knowledge and skills to develop solution focussed approaches
-Critically analyse and demonstrate an ability to interpret research evidence and data in order to communicate health care information into the practice setting effectively
-Demonstrate and apply deep knowledge and understanding relevant to their area of practice

Intellectual / cognitive skills
-Critically evaluate, challenge and apply relevant health policy to their own area of practice
-Demonstrate consideration of relevant ethical principles
-Apply contemporary thinking and analytical skills when analysing the existing evidence base
-Critically evaluate research and methodological approaches taken within the existing evidence available
-Defend originality in their own research work to complement the existing evidence base

Professional practical skills
-Demonstrate the utilisation of innovative approaches to health care within their own area of practice to engender a progressive culture
-Utilise a range of analytical and influencing skills including emotional intelligence, to demonstrate effective leadership
-Effectively address complex and challenging issues to make sound, informed and appropriate judgements in their practice

Key / transferable skills
-Synthesise information effectively to inform health care practices
-Demonstrate and utilise critical awareness to improve health care
-Initiate change and development in their current practice, engaging in the inter-professional arena to facilitate reflective learning in the wider health care team

GLOBAL OPPORTUNITIES

We often give our students the opportunity to acquire international experience during their degrees by taking advantage of our exchange agreements with overseas universities.

In addition to the hugely enjoyable and satisfying experience, time spent abroad adds a distinctive element to your CV.

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This course is suitable for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management and skills in Quality and Business Improvement. Read more

Why take this course?

This course is suitable for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management and skills in Quality and Business Improvement. It will lead to an advanced qualification that will support your practical industry knowledge and experience.

Our MSc Strategic Quality Management has been adopted by Hewlett Packard (HP) since 2010 to build on its Lean Sigma Black Belt training for specially selected staff. It provides an academic dimension which encourages strategic thinking and critical awareness leading to more effective and sustainable improvement solutions. HP has reported significant benefits and major financial returns. This annual arrangement has also benefited the University with current practice within the technology sector feeding into the course.

What will I experience?

You will be introduced to a broad range of current theory and best practices covering operational, functional and strategic quality management. Critical thinking and self-directed study are important aspects of working at postgraduate level and the programme includes practical ways to deepen existing skills, which can be applied in both academic and business settings.

The course provides you with a deep understanding of quality and its role in the organisation together with techniques to enable you to make a significant contribution to an organisation’s strategic vision for success. It will also help you in the effective implementation of policies to achieve customer focus and continuous improvement. You will be working with academically qualified and enthusiastic staff with research and consultancy experience and links with industry.

What opportunities might it lead to?

The course provides you with quality, organisational and people management skills, and techniques to enable you to make a significant contribution to an organisation’s strategic visions for success. It will also enable you to make an effective contribution to the implementation of policies in order to achieve customer focus and continuous improvement.

Our graduates are in employment in quality management roles, operations management, training and development, and auditing and business process improvement.

Portsmouth Business School is a member of the European Foundation for Quality Management (EFQM),) and the British Quality Foundation (BQF). On completion of the course, students are able to use their MSc qualification as part of their portfolio of evidence to apply for individual membership of the Chartered Quality Institute (CQI).

Module Details

The course is very flexible. You can either study full-time or part-time in Portsmouth in a classroom environment.

This well-established course comprises four units followed by a dissertation:

Business Transformation through Quality Management introduces you to the fundamental concepts of Total Quality Management and Organisational Behaviour, focusing on the application of these concepts in the organisation. It includes driving a culture of continuous improvement and managing change.

Quantitative and Research Methods evaluates concepts of quantitative methods and the application of specialist statistics to aid decision-making within organisations. It also covers the theory and application of research methodologies to support organisational improvement activities. These skills are further developed in the dissertation.

Business Operations – the Quality Management Perspective will give you knowledge of business systems for quality planning, quality standards and the benefits accruing from integrated management systems and their application in the workplace to generate organisational efficiencies. It shows you how tools such as SERVQUAL, FMEA, QFD and Benchmarking can help evaluate how an organisation is performing against their strategic vision and goals.

Strategic Organisational Excellence looks at the links between concepts of excellence (as used by EFQM and other excellence models) and their use in the strategic management of an organisation. It explores issues raised by variations in culture and sector, both within the organisation and in its relationships with its stakeholders. It will also introduce you to Corporate Social Responsibility and Quality in the Supply Chain.

The Dissertation provides the opportunity to demonstrate your ability to identify, design, plan and undertake research and effectively communicate your findings in an individual research project. Your dissertation will focus on a specific quality management issue of your choice, which may relate to a work situation. You will receive one to one supervision during the dissertation.

Programme Assessment

The course uses a range of teaching methods including formal lectures, tutorials, in-class exercises and work based assignments. Classes are also interactive with the use of case studies and invited speakers. The University’s virtual learning environment (VLE) further supports student study by hosting a range of activities and resources online. There will be staff-led online tutorials with other students for distance learning. We encourage and develop critical thinking and self-directed study, with academic support from University Tutors.

Performance in all units is assessed by means of coursework. The assessment comprises a mixture of individual and group work assessments, case study analyses and reports, essays and presentations. Individual and generic feedback is provided for all assessments.

Student Destinations

The aim of this course is to enable you to improve performance at a professional and organisational level. In turn, this should boost your own career prospects by helping you to take the next step up the managerial ladder.

Our previous graduates have gone on to undertake a variety of roles in the Public and Private sectors including quality manager/director, quality engineer, quality adviser, quality analyst, quality consultant, quality environmental and health and safety manager, amongst others.

On successful completion of the course you are eligible to apply for Associate and Practitioner membership of the Chartered Quality Institute. You also may qualify for Chartered Quality Professional status through the qualification route, subject to satisfying the work experience criteria - at least five years' quality management or systems experience, two of which should be in a managerial or supervisory capacity (including the management of people, processes or systems).

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The one year, part time Postgraduate Certificate offers an exciting opportunity for those working within clinical audit to pursue a taught postgraduate qualification. Read more

Overview

The one year, part time Postgraduate Certificate offers an exciting opportunity for those working within clinical audit to pursue a taught postgraduate qualification. The overall aims of the course is to improve the quality and effectiveness of clinical audit projects and programmes; enhance the value of clinical audit at individual, team and organisation level and to support the professional development of those working in clinical audit – whether at clinical or non-clinical level.

See the website https://www.keele.ac.uk/pgtcourses/medicalscienceclinicalaudit/

Course Aims

The programme will:
• explore clinical audit within wider health policy and regulatory contexts
• promote greater understanding of governance, quality, assurance and the management of risk within and between healthcare organisations
• equip students with an appreciation of system design, thereby enabling the critical review and further development of clinical audit rameworks
• develop practical skills in clinical audit
• enable participants to effectively engage and motivate others so as to bring about change and quality improvement
• actively support the development of clinical audit within the NHS (or other, health-related) organisations

The PG Certificate will normally be available part time, over one year. However, it may be possible for students to take the PG Certificate over two years, by agreement. A variety of teaching methods will be used in both the face-to-face and online elements of the course. In addition to lectures, presentations and tutor-led discussion, there will be opportunities for students to undertake group exercises as well as complete an extended project relevant to their own role.

Course Content

The PG Certificate requires successful completion of four, 15 credit modules. The modules are:
• Governance and Assurance in Healthcare
• Clinical Audit
• Managing Change and Quality Improvement
• Realising the Potential of Quality Audit

Course Content
Induction Session (including Study Skills and an Introduction to the University e-learning system)

Module One: Governance and Assurance in Healthcare
This module will enable participants to critically consider the governance requirements and regulatory frameworks which apply to healthcare organisations and within this the role and value of clinical audit as a source of assurance. The key focus will be on governance and healthcare in the NHS, although the module will draw on developments in other sectors and countries as these have influenced the requirements placed on healthcare organisations in the United Kingdom.

Core topics include:
• Understanding the NHS: Roles, Responsibilities and Relationships
• What is Governance and Why Does It Matter?
• Governance, Risk, & Assurance within the NHS
• Assuring the Quality of Care: The Pivotal Role of Clinical Audit

Module Two: Clinical Audit:
This module considers what constitutes robust clinical audit (at both strategy, programme and project level) and explores the value of clinical audit at all levels of an organisation - locating this within the wider quality framework for an organisation or team. The module also provides an opportunity for students to critically review the key stages within the clinical audit cycle, develop their skills in planning and undertaking audits and identify the key challenges involved in managing clinical audit projects and programmes.

Module Three: Managing Change and Quality Improvement:
All healthcare organisations are dependent on their staff, so how do you get the best from them? This module explores the core concepts associated with change so as to enable students to effectively manage the behavioural and organisational issues associated with audit and quality improvement programmes. The aim is for students to (i) develop strategies and actions and (ii) be able to apply a range of different tools and techniques which together enable them to contribute to the successful delivery of sustainable change across professional, functional and hierarchical boundaries.

Module Four: Realising the Potential of Quality Audit:
This module requires students to bring together the knowledge and skills from earlier in their programme of study and to purposefully apply these in a well researched, extended project. Students will be required to critically examine a self-chosen empirical issue or, preferably, a specific work-related problem and develop a related action plan.

Teaching & Assessment

The Postgraduate Certificate is assessed through coursework. This will involve completion of individual and group exercises together with submission of a formal assignment at the end of each module. There will be a choice of assignment subjects for each module and assignment titles, submission deadlines and reading lists will be supplied at the start of the course.

Further Study:
The PG Certificate in Medical Science (Clinical Audit) provides a bespoke introduction to clinical audit at postgraduate level and is a qualification in its own right. However, should students wish to continue their studies, the course has been designed to act as a precursor to further academic study at Keele University and other institutions. Students who successfully complete the PGCertificate can, for example, progress onto the Diploma or Masters in Medical Science within the Faculty of Health at Keele.

Additional Costs

Apart from additional costs for text books, inter-library loans and potential overdue library fines we do not anticipate any additional costs for this postgraduate programme.

Find information on Scholarships here - http://www.keele.ac.uk/studentfunding/bursariesscholarships/

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The PgDip and MSc Evidence-based Medicine (Anaesthesia, Perioperative Medicine and Pain) programmes provide a modular postgraduate education to meet your needs. Read more
The PgDip and MSc Evidence-based Medicine (Anaesthesia, Perioperative Medicine and Pain) programmes provide a modular postgraduate education to meet your needs. The programmes offer specialty training within this area and will enhance your career progression towards a consultant post.

Course details

The programmes are flexible and modular, covering a range of subject matters relevant to anaesthesia, perioperative medicine and pain. Credits from the component modules can be combined to provide a postgraduate certificate, diploma or master’s-level qualification. You study the central aspects of evidence-based medicine and research, and how to apply these to your anaesthesia, perioperative medicine and pain practice to enhance the quality of your individual clinical practice and broader service delivery. You share a number of modules with other master’s-level programmes giving you many opportunities to mix with other students and share academic and professional experiences. The emphasis is on integrating theory and clinical practice in a multi-professional working and learning environment.

You develop an ability to understand how evidence is generated, retrieved, evaluated and importantly, employed in practice. The programmes enhance inter-professional learning and direct the focus of learning toward evidence based clinical decision making and quality improvement to enhance service delivery. This is in line with the Government’s policy visions to develop evidence based, quality improvement driven professional practice.The programmes offer a structured and logical progression to learning, with a firm link to your anaesthesia, perioperative medicine and pain practice. As the majority of students are employed in specialty training posts we use a flexible approach to programme delivery.

What you study

Core modules
-Designing Research Projects
-Evidence-based Practice
-Practical Statistics
-Quality Improvement in Evidence-based Anaesthesia, Perioperative Medicine and Pain
-Research Project Management

MSc only
-Dissertation

Modules offered may vary.

Teaching

Main campus for attending students, at home for distance learners.

The learning and teaching strategy is as flexible as possible. You can choose to study by attending classes, by distance learning or flexible learning (a combination of attendance and distance learning).

For attending students, learning and teaching methods include key lectures, seminars involving group discussions and structured learning activities, practical computer lab classes and tutorial support.

For distance learners our virtual learning environment provides you with interactive structured learning materials such as written learning materials, narrated PowerPoint presentations, and structured learning materials and activities. Alongside this you can access a range of forums – discussion boards, wikis and blogs to support your discussion with module tutors and other students. Tutorial support is provided by email, phone or Skype.

If you are a flexible learner you can use these two approaches flexibly throughout each module depending on your personal needs and work commitments. Our learning and teaching strategy, and opportunities for feedback for flexible learners includes aspects of the attendance and distance learning strategies.

We use a variety of assessment strategies. Formative assessment supports your learning in some modules. Each module is summatively assessed through a written report, seen exam, data analysis project, research proposal, quality improvement proposal, critical commentary and – for the MSc only – a dissertation.

Employability

These programmes offer a structured and logical progression to learning with a firm link to your specialist area of practice. Most graduates are employed in specialty training posts and these programmes can support your career progression to consultant level.

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Delivering excellence in health and social care at an individual, team and organisational level is not just desirable but achievable. Read more
Delivering excellence in health and social care at an individual, team and organisational level is not just desirable but achievable. The philosophy of this CIEHF recognised course is that for high-quality, safer care to flourish, every member of staff must be committed to, and play their part in, an integrated approach to care. The application of a human factors approach is also crucial if real progress is to be made. A human factors approach involves applying theory, data and design methods about how humans interact with their environment to make it easier for work to be done in the right way.

Course details

The programme develops and equips critical advocates and ambassadors for quality, safety and governance in health and social care. It also enables you to apply comprehensive knowledge, understanding, expertise and advanced skills to lead a human factors-based project in the work place to enhance the quality, safety and governance of care. The programme is suitable for you if you work in the public, independent and voluntary sectors, or any other professional field including clinical and support services.

To maximise your success on this programme you need a viable project in line with your departmental or organisational priorities and agreed by your relevant organisational representative and programme leader. Throughout this course you will have access to qualified CIEHF members. You will be asked to complete a brief human factors-based quality improvement project overview form to support your application.We expect that you will have prior knowledge and/or experience of change management, leadership and quality improvement science or a willingness to independently increase your knowledge in these areas before beginning the course.

Professional accreditation

This course is recognised by the Chartered Institute of Ergonomics & Human Factors.

What you study

You develop in-depth, specialist knowledge of human factors and gain experience in using this to enhance the quality, safety and governance of care. You also study improvement science, leading change and a multi-perspective approach to determining and measuring performance and the impact of change. This includes planning an evaluation study based on the change you have implemented.

Core modules
-Leading Person-centred Quality Improvement in Health and Social Care
-Using a Human Factors Approach to Quality Improvement in Health and Social Care

Modules offered may vary.

Teaching

The programme is taught in short study blocks spread across the academic year over a total of 14 contact days. We use a range of teaching methods including lectures and workshops, student-led seminars, action learning, interactive and online learning activities, directed and self-directed study activities. You are supported by module tutors with extensive experience in this subject area and the programme leader who is a member of the founding cohort for the NHS England and Health Foundation Q Initiative.

We use a range of assessment modes throughout the programme. These include an essay analysing a quality, safety and governance issue using a human factors approach, a project-based evaluation research critique, and a poster presentation and oral defence of a change project.

Formative processes include an informal presentation on the improvement project plan and initial implementation. This is an opportunity for you to receive early development feedback. Presentations are made to a small panel drawn from the critical friends stakeholder support forum whose members participate in student assessment and support programme design and delivery. This group comprises service users and carers, employer representatives and academic staff to ensure that a person-centred approach extends to all aspects of the programme, maximising employer/organisational benefit.

Employability

Graduates from this programme are equipped with specialist human factors knowledge, expertise and experience as well as a range of more generic attributes such as advanced reasoning and decision-making skills. You are able to work collaboratively, present and research. You also have strong ICT skills that highly sought after by employers.

The programme is relevant for you if you work in, or would like to work in a specialist quality, safety or governance role, or one dealing with human factors.

Read less
This course is suitable for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management and skills in Quality and Business Improvement. Read more

Why take this course?

This course is suitable for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management and skills in Quality and Business Improvement. It will lead to an advanced qualification that will support your practical industry knowledge and experience.

Our MSc Strategic Quality Management has been adopted by Hewlett Packard (HP) since 2010 to build on its Lean Sigma Black Belt training for specially selected staff. It provides an academic dimension which encourages strategic thinking and critical awareness leading to more effective and sustainable improvement solutions. HP has reported significant benefits and major financial returns. This annual arrangement has also benefited the University with current practice within the technology sector feeding into the course.

What will I experience?

You will be introduced to a broad range of current theory and best practices covering operational, functional and strategic quality management. Critical thinking and self-directed study are important aspects of working at postgraduate level and the programme includes practical ways to deepen existing skills, which can be applied in both academic and business settings.

The course provides you with a deep understanding of quality and its role in the organisation together with techniques to enable you to make a significant contribution to an organisation’s strategic vision for success. It will also help you in the effective implementation of policies to achieve customer focus and continuous improvement. You will be working with academically qualified and enthusiastic staff with research and consultancy experience and links with industry.

If you are studying by distance learning resources for the course are available via the university’s intranet online learning system – you will need a fast, reliable Internet connection. To facilitate your study, you will be able to join in web-based interactive sessions with lecturers and other students and our University Library has extensive online resources that can be accessed via the internet at any time.

What opportunities might it lead to?

The course provides you with quality, organisational and people management skills, and techniques to enable you to make a significant contribution to an organisation’s strategic visions for success. It will also enable you to make an effective contribution to the implementation of policies in order to achieve customer focus and continuous improvement.

Our graduates are in employment in quality management roles, operations management, training and development, and auditing and business process improvement.

Portsmouth Business School is a member of the European Foundation for Quality Management (EFQM),) and the British Quality Foundation (BQF). On completion of the course, students are able to use their MSc qualification as part of their portfolio of evidence to apply for individual membership of the Chartered Quality Institute (CQI).

Module Details

This well-established course comprises four units followed by a dissertation:

Business Transformation through Quality Management introduces you to the fundamental concepts of Total Quality Management and Organisational Behaviour, focusing on the application of these concepts in the organisation. It includes driving a culture of continuous improvement and managing change.

Quantitative and Research Methods evaluates concepts of quantitative methods and the application of specialist statistics to aid decision-making within organisations.

Business Operations – the Quality Management Perspective will give you knowledge of business systems for quality planning, quality standards and the benefits accruing from integrated management systems and their application in the workplace to generate organisational efficiencies. It shows you how tools such as SERVQUAL, FMEA, QFD and Benchmarking can help evaluate how an organisation is performing against their strategic vision and goals.

Strategic Organisational Excellence looks at the links between concepts of excellence (as used by EFQM and other excellence models) and their use in the strategic management of an organisation. It explores issues raised by variations in culture and sector, both within the organisation and in its relationships with its stakeholders. It will also introduce you to Corporate Social Responsibility and Quality in the Supply Chain.

The Dissertation provides the opportunity to demonstrate your ability to identify, design, plan and undertake research and effectively communicate your findings in an individual research project. Your dissertation will focus on a specific quality management issue of your choice, which may relate to a work situation. You will receive one to one supervision during the dissertation.

Programme Assessment

The course uses a range of teaching methods including formal lectures, tutorials, in-class exercises and work based assignments. Classes are also interactive with the use of case studies and invited speakers. The University’s virtual learning environment (VLE) further supports student study by hosting a range of activities and resources online. There will be staff-led online tutorials with other students for distance learning. We encourage and develop critical thinking and self-directed study, with academic support from University Tutors.

Performance in all units is assessed by means of coursework. The assessment comprises a mixture of individual and group work assessments, case study analyses and reports, essays and presentations. Individual and generic feedback is provided for all assessments.

Student Destinations

The aim of this course is to enable you to improve performance at a professional and organisational level. In turn, this should boost your own career prospects by helping you to take the next step up the managerial ladder.

Our previous graduates have gone on to undertake a variety of roles in the Public and Private sectors including quality manager/director, quality engineer, quality adviser, quality analyst, quality consultant, quality environmental and health and safety manager, amongst others.

On successful completion of the course you are eligible to apply for Associate and Practitioner membership of the Chartered Quality Institute. You also may qualify for Chartered Quality Professional status through the qualification route, subject to satisfying the work experience criteria - at least five years' quality management or systems experience, two of which should be in a managerial or supervisory capacity (including the management of people, processes or systems).

Read less
This course is ideal for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management skills in Quality and Business Improvement. Read more

Why take this course?

This course is ideal for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management skills in Quality and Business Improvement. It will lead to an advanced qualification that will support your practical industry knowledge and experience.

The programme is taught part time over two years (both campus-based and distance learning) and is also available as a Postgraduate Certificate or Masters. Find out more about this course, our facilities and generous scholarships by attending one of our regular open evenings where you can meet teaching staff and current students. Alternatively, join our next online SQM information session.

What will I experience?

A broad range of current theory and best practices covering operational, functional and strategic quality management.
Critical thinking and self-directed study are important aspects of working at postgraduate level and the programme includes practical ways to apply in both academic and business settings.
Learn from staff with a research background and consultancy experience, including links with industry.

What opportunities might it lead to?

The course provides you with a deep understanding of quality and its role in the organisation. You will learn techniques to make a significant contribution to an organisation's strategic vision for success. It will also help you in the effective implementation of policies in order to achieve customer focus and continuous improvement.

Our graduates are in employment in:

Quality management roles
Operations management
Training and development
Auditing and business process improvement.

Portsmouth Business School is a member of the European Foundation for Quality Management (EFQM) and the British Quality Foundation (BQF). On completion of the course, you will be able to use your qualification as part of your portfolio of evidence to apply for individual membership of the Chartered Quality Institute (CQI).

Module Details

Our course is very flexible. You can study part time in Portsmouth in a classroom environment or by distance learning, supported by thorough online resources.

The postgraduate diploma comprises four units:

Business Transformation through Quality Management introduces you to the fundamental concepts of Total Quality Management and Organisational Behaviour, focusing on the application of these concepts in the organisation. It includes driving a culture of continuous improvement and managing change.

Business Operations – the Quality Management Perspective will give you knowledge of business systems for quality planning, quality standards and the benefits accruing from integrated management systems and their application in the workplace to generate organisational efficiencies. It shows you how tools such as SERVQUAL, FMEA, QFD and Benchmarking can help evaluate how an organisation is performing against their strategic vision and goals.

Strategic Organisational Excellence looks at the links between concepts of excellence (as used by EFQM and other excellence models) and their use in the strategic management of an organisation. It explores issues raised by variations in culture and sector, both within the organisation and in its relationships with its stakeholders. It will also introduce you to Corporate Social Responsibility and Quality in the Supply Chain.

Quantitative and Research Methods evaluates concepts of quantitative methods and the application of specialist statistics to aid decision-making within organisations. It also covers the theory and application of research methodologies to support organisational improvement activities.

Programme Assessment

The course uses a range of teaching methods including formal lectures, tutorials, in-class exercises and work-based assignments. Classes are interactive with the use of case studies and invited speakers. The University’s virtual learning environment (VLE) further supports your studies by hosting a range of activities and resources. We encourage and develop critical thinking and self-directed study, with academic support from University Tutors.

Performance in all units is assessed by coursework. The assessment comprises a mixture of individual and group work assessments, case study analysis, reports, essays and presentations. Individual and generic feedback is provided for all assessments.

Student Destinations

This course will improve performance at a professional and organisational level. In turn, it will boost your own career prospects by helping you to take the next step up the managerial ladder.

Our previous graduates have gone on to undertake a variety of roles in the Public and Private sectors including quality manager/director, quality engineer, quality adviser, quality analyst, quality consultant, quality environmental and health and safety manager, amongst others.

On successful completion of the course you are eligible to apply for Associate and Practitioner membership of the Chartered Quality Institute. You also may qualify for Chartered Quality Professional status through the qualification route, subject to satisfying the work experience criteria - at least five years' quality management or systems experience, two of which should be in a managerial or supervisory capacity (including the management of people, processes or systems).

Read less
This course is ideal for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management skills in Quality and Business Improvement. Read more

Why take this course?

This course is ideal for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management skills in Quality and Business Improvement. It will lead to an advanced qualification that will support your practical industry knowledge and experience.

The programme is taught part time over two years (both campus-based and distance learning) and is also available as a Postgraduate Certificate or Masters. Find out more about this course, our facilities and generous scholarships by attending one of our regular open evenings where you can meet teaching staff and current students. Alternatively, join our next online SQM information session.

What will I experience?

A broad range of current theory and best practices covering operational, functional and strategic quality management.
Critical thinking and self-directed study are important aspects of working at postgraduate level and the programme includes practical ways to apply in both academic and business settings.
Learn from staff with a research background and consultancy experience, including links with industry.

What opportunities might it lead to?

The course provides you with a deep understanding of quality and its role in the organisation. You will learn techniques to make a significant contribution to an organisation's strategic vision for success. It will also help you in the effective implementation of policies in order to achieve customer focus and continuous improvement.

Our graduates are in employment in:

Quality management roles
Operations management
Training and development
Auditing and business process improvement.

Portsmouth Business School is a member of the European Foundation for Quality Management (EFQM) and the British Quality Foundation (BQF). On completion of the course, you will be able to use your qualification as part of your portfolio of evidence to apply for individual membership of the Chartered Quality Institute (CQI).

Module Details

Our course is very flexible. You can study part time in Portsmouth in a classroom environment or by distance learning, supported by thorough online resources.

The postgraduate diploma comprises four units:

Business Transformation through Quality Management introduces you to the fundamental concepts of Total Quality Management and Organisational Behaviour, focusing on the application of these concepts in the organisation. It includes driving a culture of continuous improvement and managing change.

Business Operations – the Quality Management Perspective will give you knowledge of business systems for quality planning, quality standards and the benefits accruing from integrated management systems and their application in the workplace to generate organisational efficiencies. It shows you how tools such as SERVQUAL, FMEA, QFD and Benchmarking can help evaluate how an organisation is performing against their strategic vision and goals.

Strategic Organisational Excellence looks at the links between concepts of excellence (as used by EFQM and other excellence models) and their use in the strategic management of an organisation. It explores issues raised by variations in culture and sector, both within the organisation and in its relationships with its stakeholders. It will also introduce you to Corporate Social Responsibility and Quality in the Supply Chain.

Quantitative and Research Methods evaluates concepts of quantitative methods and the application of specialist statistics to aid decision-making within organisations. It also covers the theory and application of research methodologies to support organisational improvement activities.

Programme Assessment

The course uses a range of teaching methods including formal lectures, tutorials, in-class exercises and work-based assignments. Classes are interactive with the use of case studies and invited speakers. The University’s virtual learning environment (VLE) further supports your studies by hosting a range of activities and resources. We encourage and develop critical thinking and self-directed study, with academic support from University Tutors.

Performance in all units is assessed by coursework. The assessment comprises a mixture of individual and group work assessments, case study analysis, reports, essays and presentations. Individual and generic feedback is provided for all assessments.

Student Destinations

This course will improve performance at a professional and organisational level. In turn, it will boost your own career prospects by helping you to take the next step up the managerial ladder.

Our previous graduates have gone on to undertake a variety of roles in the Public and Private sectors including quality manager/director, quality engineer, quality adviser, quality analyst, quality consultant, quality environmental and health and safety manager, amongst others.

On successful completion of the course you are eligible to apply for Associate and Practitioner membership of the Chartered Quality Institute. You also may qualify for Chartered Quality Professional status through the qualification route, subject to satisfying the work experience criteria - at least five years' quality management or systems experience, two of which should be in a managerial or supervisory capacity (including the management of people, processes or systems).

Read less
This course is suitable for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management and skills in Quality and Business Improvement. Read more

Why take this course?

This course is suitable for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management and skills in Quality and Business Improvement. It will lead to an advanced qualification that will support your practical industry knowledge and experience.

The course can be studied through campus-based or distance learning and is also available as a Postgraduate Diploma and a Masters.

What will I experience?

You will be introduced to a broad range of current theory and best practices covering operational, functional and strategic quality management. Critical thinking and self-directed study are important aspects of working at postgraduate level and the programme includes practical ways to deepen existing skills which can be applied in both academic and business settings.

You will be working with academically qualified and enthusiastic staff with research and consultancy experience and links with industry.

For distance learning, resources for the course are available through the University’s online learning system – you will need a fast, reliable internet connection. To facilitate your study, you will join in web-based interactive sessions with lecturers and other students and our University Library has extensive online resources that can be accessed online at any time.

What opportunities might it lead to?

The course provides you with a deep understanding of quality and its role in the organisation together with techniques to enable you to make a significant contribution to an organisation's stategic vision for success. It will also help you in the effective implementation of policies in order to achieve customer focus and continuous improvement.

Our graduates are in employment in quality management roles, operations management, training and development, and auditing and business process improvement.

Portsmouth Business School is a member of the European Foundation for Quality Management (EFQM),) and the British Quality Foundation (BQF). On completion of the course, students are able to use their qualification as part of their portfolio of evidence to apply for individual membership of the Chartered Quality Institute (CQI).

Module Details

Our course is very flexible. You can study part-time in Portsmouth in a classroom environment or by distance learning, supported by thorough online resources. For study by distance learning, you can complete the postgraduate certificate in one year part time distance learning and the Master’s in a little over two years.

This is a well-established course. The Master’s comprises four units followed by a dissertation; the Postgraduate Certificate comprises two units:

Business Transformation through Quality Management introduces you to the fundamental concepts of Total Quality Management and Organisational Behaviour, focusing on the application of these concepts in the organisation. It includes driving a culture of continuous improvement and managing change.

Business Operations – the Quality Management Perspective will give you knowledge of business systems for quality planning, quality standards and the benefits accruing from integrated management systems and their application in the workplace to generate organisational efficiencies. It shows you how tools such as SERVQUAL, FMEA, QFD and Benchmarking can help evaluate how an organisation is performing against their strategic vision and goals.

Programme Assessment

The course uses a range of teaching methods including formal lectures, tutorials, in-class exercises and work based assignments. Classes are interactive with the use of case studies and invited speakers. The University’s virtual learning environment (VLE) further supports student study by hosting a range of activities and resources. We encourage and develop critical thinking and self-directed study, with academic support from University Tutors.

For distance learning, you will benefit from comprehensive learning materials including online video, audio and written resources. There will also be staff-led online tutorials with other distance learning students. We encourage and develop critical thinking and self-directed study, with academic support from university tutors.

Performance in all units is assessed by means of coursework. The assessment comprises a mixture of individual assessments such as case study analysis and reports and essays. Individual and generic feedback is provided for all assessments.

Student Destinations

The aim of this course is to enable you to improve performance at a professional and organisational level. In turn, this should boost your own career prospects by helping you to take the next step up the managerial ladder.

Our previous graduates have gone on to undertake a variety of roles in the Public and Private sectors including quality manager/director, quality engineer, quality adviser, quality analyst, quality consultant, quality environmental and health and safety manager, amongst others.

On successful completion of the course you are eligible to apply for Associate and Practitioner membership of the Chartered Quality Institute. You also may qualify for Chartered Quality Professional status through the qualification route, subject to satisfying the work experience criteria - at least five years' quality management or systems experience, two of which should be in a managerial or supervisory capacity (including the management of people, processes or systems).

Read less
This course is suitable for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management and skills in Quality and Business Improvement. Read more

Why take this course?

This course is suitable for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management and skills in Quality and Business Improvement. It will lead to an advanced qualification that will support your practical industry knowledge and experience.

The course can be studied through campus-based or distance learning and is also available as a Postgraduate Diploma and a Masters.

What will I experience?

You will be introduced to a broad range of current theory and best practices covering operational, functional and strategic quality management. Critical thinking and self-directed study are important aspects of working at postgraduate level and the programme includes practical ways to deepen existing skills which can be applied in both academic and business settings.

You will be working with academically qualified and enthusiastic staff with research and consultancy experience and links with industry.

For distance learning, resources for the course are available through the University’s online learning system – you will need a fast, reliable internet connection. To facilitate your study, you will join in web-based interactive sessions with lecturers and other students and our University Library has extensive online resources that can be accessed online at any time.

What opportunities might it lead to?

The course provides you with a deep understanding of quality and its role in the organisation together with techniques to enable you to make a significant contribution to an organisation's stategic vision for success. It will also help you in the effective implementation of policies in order to achieve customer focus and continuous improvement.

Our graduates are in employment in quality management roles, operations management, training and development, and auditing and business process improvement.

Portsmouth Business School is a member of the European Foundation for Quality Management (EFQM),) and the British Quality Foundation (BQF). On completion of the course, students are able to use their qualification as part of their portfolio of evidence to apply for individual membership of the Chartered Quality Institute (CQI).

Module Details

Our course is very flexible. You can study part-time in Portsmouth in a classroom environment or by distance learning, supported by thorough online resources. For study by distance learning, you can complete the postgraduate certificate in one year part time distance learning and the Master’s in a little over two years.

This is a well-established course. The Master’s comprises four units followed by a dissertation; the Postgraduate Certificate comprises two units:

Business Transformation through Quality Management introduces you to the fundamental concepts of Total Quality Management and Organisational Behaviour, focusing on the application of these concepts in the organisation. It includes driving a culture of continuous improvement and managing change.

Business Operations – the Quality Management Perspective will give you knowledge of business systems for quality planning, quality standards and the benefits accruing from integrated management systems and their application in the workplace to generate organisational efficiencies. It shows you how tools such as SERVQUAL, FMEA, QFD and Benchmarking can help evaluate how an organisation is performing against their strategic vision and goals.

Programme Assessment

The course uses a range of teaching methods including formal lectures, tutorials, in-class exercises and work based assignments. Classes are interactive with the use of case studies and invited speakers. The University’s virtual learning environment (VLE) further supports student study by hosting a range of activities and resources. We encourage and develop critical thinking and self-directed study, with academic support from University Tutors.

For distance learning, you will benefit from comprehensive learning materials including online video, audio and written resources. There will also be staff-led online tutorials with other distance learning students. We encourage and develop critical thinking and self-directed study, with academic support from university tutors.

Performance in all units is assessed by means of coursework. The assessment comprises a mixture of individual assessments such as case study analysis and reports and essays. Individual and generic feedback is provided for all assessments.

Student Destinations

The aim of this course is to enable you to improve performance at a professional and organisational level. In turn, this should boost your own career prospects by helping you to take the next step up the managerial ladder.

Our previous graduates have gone on to undertake a variety of roles in the Public and Private sectors including quality manager/director, quality engineer, quality adviser, quality analyst, quality consultant, quality environmental and health and safety manager, amongst others.

On successful completion of the course you are eligible to apply for Associate and Practitioner membership of the Chartered Quality Institute. You also may qualify for Chartered Quality Professional status through the qualification route, subject to satisfying the work experience criteria - at least five years' quality management or systems experience, two of which should be in a managerial or supervisory capacity (including the management of people, processes or systems).

Read less
This online course provides a broad practical knowledge in the field of quality management providing graduates with the capability to apply these concepts in a work environment. Read more
This online course provides a broad practical knowledge in the field of quality management providing graduates with the capability to apply these concepts in a work environment.

Our MSc will provide you with a comprehensive understanding and focuses on Total Quality Management (TQM), strategic quality management, performance management and quality improvement alongside relevant tools, techniques, models and frameworks.

It is suitable for professionals who wish to develop knowledge, understanding and business management skills in the fields of quality management and business improvement.

It will also appeal to those with an undergraduate degree who want to build career within quality management and to existing practitioners who need to enhance and develop their knowledge, competencies, understanding and quality management skills to progress within the profession.

The course is delivered online and is studied part-time over 3 years.

Visit the website https://www.rgu.ac.uk/business-management-and-accounting/study-options/distance-and-flexible-learning/quality-management

Course detail

The course comprises a range of specialist subject areas focusing on Quality Systems, Quality Improvement and Management Development. These key areas will help an organisation with the areas of quality assurance (QA), quality control (QC), and continuous improvement.

•Quality Systems: Those which help organisations deliver products and services. These provide a practical guide for managing, designing, implementing and assessing to meet quality standards.

•Quality Improvement: This is concerned with the tools and techniques that help organisations improve in all aspects of their product/ service offerings and processes, providing a toolkit of improvement mechanisms for use in the work environment.

•Management Development: Through a focus on a strategically important aspect of your organisation, you will learn to analyse risk at a strategic and operational level and identify suitable controls to eliminate, reduce or transfer such risks.

Stage 1

•Supply Chain Management
•Finance for managers
•Operations Management
•Safety, Health & Environmental Risk Management

Exit Award: PgCert Quality Management

Stage 2

•Performance Planning and Decision Making
•Quality, Environmental and Sustainable Management Systems
•Quality Management and Excellence Models
•Research Methods

Exit Award: PgDip Quality Management

Stage 3

•Dissertation

Award: MSc Quality Management

How you will learn

This course is delivered via our online virtual learning environment (Campus Moodle) allowing you to interact effectively with lectures and colleagues alongside accessing a wide variety of online resources. Our online resources and databases are very extensive with up to date research collections and materials. Our online study approach simulates the traditional classroom environment. Course materials will be made available on Moodle for you to access and study including e-engaging and e-discussion with lecturers and other online participants.

You will be working on both individual and group-based activities as well as case study based assignments. Interactivity is a key component in this course and has been specifically designed to accommodate busy professionals who want flexibility in their study. The course is delivered through a variety of online technologies like discussion forums, online materials, online tutorials, online activity work, online practical work (client based case study), student-centred learning and private study. This online study model has been proven very successful for our participants and also the value and benefit gained by completing this course.

Our Distance Learning Model

Our supported distance learning mode of delivery allows you to study online from any location and is designed to fit in around your work commitments. You will be taught and supported by experienced academics and industry professionals who will recreate the same challenging interactive format of the on-campus courses for those studying at a distance.

Our virtual learning environment, CampusMoodle offers students flexibility of where and when they can study, offering full and open access to tutors and other class members. Students have the benefit of being part of a group of learners with the invaluable opportunity to participate in active, group-related learning within a supportive online community setting. The online campus provides students with lectures and course materials and it also includes:

•Virtual tutorials
•Live chat
•Discussion forums, blogs and chats - student and tutor led
•Up-to-date web technology for delivery methods
•User friendly material
•Access to our online library

As online learners, students are part of a 'virtual cohort' and the communication and interaction amongst members of the cohort is a significant aspect of the learning process.

Placements and accreditations

This Masters in Quality Management is accepted by the Chartered Quality Institute (CQI) - formerly the Institute of Quality Assurance (IQA) - as part of the academic entry requirements for full CQI membership. Acceptance of our MSc Quality Management with the Institute is evidence that this course is committed to maintaining high standards of professional skill, ability and integrity of our learners and participants including meeting wide range of industry demands in quality management approaches.

The acceptance of this course by the CQI also demonstrates that you will acquire the necessary knowledge, competencies and skills to match these requirements and to gain recognition within the sector. The structure of the course allows you to gain the skills and knowledge which are applicable to a variety of different sectors, enabling you to enter your chosen industry with the necessary qualifications. This course is accepted as part of qualification route to full CQI Membership (MCQP).

Careers

Quality management is a skill which is sought after by industry globally and this course will equip you with the knowledge and expertise for a career as a leading quality professional. This course is designed to enhance your knowledge of Total Quality Management (TQM). This knowledge will enable you to add value to an organisation, in terms of developing and influencing strategy whilst understanding processes, performance measurement techniques and benefits management.

Our graduates have gone on to successful careers in a variety of industry sectors. These include energy, charity, pharmaceutical, and mining in roles such as-
• quality manager
• reliability manager
• project quality controller
• quality auditor
• technical inspector
• quality planner

How to apply

To find out how to apply, use the following link: http://www.rgu.ac.uk/applyonline

Funding

For information on funding, including loans, scholarships and Disabled Students Allowance (DSA) please click the following link: http://www.rgu.ac.uk/future-students/finance-and-scholarships/financial-support/uk-students/postgraduate-students/postgraduate-students/

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