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Masters Degrees (Quality)

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This online course provides a broad practical knowledge in the field of quality management providing graduates with the capability to apply these concepts in a work environment. Read more
This online course provides a broad practical knowledge in the field of quality management providing graduates with the capability to apply these concepts in a work environment.

Our MSc will provide you with a comprehensive understanding and focuses on Total Quality Management (TQM), strategic quality management, performance management and quality improvement alongside relevant tools, techniques, models and frameworks.

It is suitable for professionals who wish to develop knowledge, understanding and business management skills in the fields of quality management and business improvement.

It will also appeal to those with an undergraduate degree who want to build career within quality management and to existing practitioners who need to enhance and develop their knowledge, competencies, understanding and quality management skills to progress within the profession.

The course is delivered online and is studied part-time over 3 years.

Visit the website https://www.rgu.ac.uk/business-management-and-accounting/study-options/distance-and-flexible-learning/quality-management

Course detail

The course comprises a range of specialist subject areas focusing on Quality Systems, Quality Improvement and Management Development. These key areas will help an organisation with the areas of quality assurance (QA), quality control (QC), and continuous improvement.

•Quality Systems: Those which help organisations deliver products and services. These provide a practical guide for managing, designing, implementing and assessing to meet quality standards.

•Quality Improvement: This is concerned with the tools and techniques that help organisations improve in all aspects of their product/ service offerings and processes, providing a toolkit of improvement mechanisms for use in the work environment.

•Management Development: Through a focus on a strategically important aspect of your organisation, you will learn to analyse risk at a strategic and operational level and identify suitable controls to eliminate, reduce or transfer such risks.

Stage 1

•Supply Chain Management
•Finance for managers
•Operations Management
•Safety, Health & Environmental Risk Management

Exit Award: PgCert Quality Management

Stage 2

•Performance Planning and Decision Making
•Quality, Environmental and Sustainable Management Systems
•Quality Management and Excellence Models
•Research Methods

Exit Award: PgDip Quality Management

Stage 3

•Dissertation

Award: MSc Quality Management

How you will learn

This course is delivered via our online virtual learning environment (Campus Moodle) allowing you to interact effectively with lectures and colleagues alongside accessing a wide variety of online resources. Our online resources and databases are very extensive with up to date research collections and materials. Our online study approach simulates the traditional classroom environment. Course materials will be made available on Moodle for you to access and study including e-engaging and e-discussion with lecturers and other online participants.

You will be working on both individual and group-based activities as well as case study based assignments. Interactivity is a key component in this course and has been specifically designed to accommodate busy professionals who want flexibility in their study. The course is delivered through a variety of online technologies like discussion forums, online materials, online tutorials, online activity work, online practical work (client based case study), student-centred learning and private study. This online study model has been proven very successful for our participants and also the value and benefit gained by completing this course.

Our Distance Learning Model

Our supported distance learning mode of delivery allows you to study online from any location and is designed to fit in around your work commitments. You will be taught and supported by experienced academics and industry professionals who will recreate the same challenging interactive format of the on-campus courses for those studying at a distance.

Our virtual learning environment, CampusMoodle offers students flexibility of where and when they can study, offering full and open access to tutors and other class members. Students have the benefit of being part of a group of learners with the invaluable opportunity to participate in active, group-related learning within a supportive online community setting. The online campus provides students with lectures and course materials and it also includes:

•Virtual tutorials
•Live chat
•Discussion forums, blogs and chats - student and tutor led
•Up-to-date web technology for delivery methods
•User friendly material
•Access to our online library

As online learners, students are part of a 'virtual cohort' and the communication and interaction amongst members of the cohort is a significant aspect of the learning process.

Placements and accreditations

This Masters in Quality Management is accepted by the Chartered Quality Institute (CQI) - formerly the Institute of Quality Assurance (IQA) - as part of the academic entry requirements for full CQI membership. Acceptance of our MSc Quality Management with the Institute is evidence that this course is committed to maintaining high standards of professional skill, ability and integrity of our learners and participants including meeting wide range of industry demands in quality management approaches.

The acceptance of this course by the CQI also demonstrates that you will acquire the necessary knowledge, competencies and skills to match these requirements and to gain recognition within the sector. The structure of the course allows you to gain the skills and knowledge which are applicable to a variety of different sectors, enabling you to enter your chosen industry with the necessary qualifications. This course is accepted as part of qualification route to full CQI Membership (MCQP).

Careers

Quality management is a skill which is sought after by industry globally and this course will equip you with the knowledge and expertise for a career as a leading quality professional. This course is designed to enhance your knowledge of Total Quality Management (TQM). This knowledge will enable you to add value to an organisation, in terms of developing and influencing strategy whilst understanding processes, performance measurement techniques and benefits management.

Our graduates have gone on to successful careers in a variety of industry sectors. These include energy, charity, pharmaceutical, and mining in roles such as-
• quality manager
• reliability manager
• project quality controller
• quality auditor
• technical inspector
• quality planner

How to apply

To find out how to apply, use the following link: http://www.rgu.ac.uk/applyonline

Funding

For information on funding, including loans, scholarships and Disabled Students Allowance (DSA) please click the following link: http://www.rgu.ac.uk/future-students/finance-and-scholarships/financial-support/uk-students/postgraduate-students/postgraduate-students/

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This course is suitable for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management and skills in Quality and Business Improvement. Read more

Why take this course?

This course is suitable for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management and skills in Quality and Business Improvement. It will lead to an advanced qualification that will support your practical industry knowledge and experience.

Our MSc Strategic Quality Management has been adopted by Hewlett Packard (HP) since 2010 to build on its Lean Sigma Black Belt training for specially selected staff. It provides an academic dimension which encourages strategic thinking and critical awareness leading to more effective and sustainable improvement solutions. HP has reported significant benefits and major financial returns. This annual arrangement has also benefited the University with current practice within the technology sector feeding into the course.

What will I experience?

You will be introduced to a broad range of current theory and best practices covering operational, functional and strategic quality management. Critical thinking and self-directed study are important aspects of working at postgraduate level and the programme includes practical ways to deepen existing skills, which can be applied in both academic and business settings.

The course provides you with a deep understanding of quality and its role in the organisation together with techniques to enable you to make a significant contribution to an organisation’s strategic vision for success. It will also help you in the effective implementation of policies to achieve customer focus and continuous improvement. You will be working with academically qualified and enthusiastic staff with research and consultancy experience and links with industry.

What opportunities might it lead to?

The course provides you with quality, organisational and people management skills, and techniques to enable you to make a significant contribution to an organisation’s strategic visions for success. It will also enable you to make an effective contribution to the implementation of policies in order to achieve customer focus and continuous improvement.

Our graduates are in employment in quality management roles, operations management, training and development, and auditing and business process improvement.

Portsmouth Business School is a member of the European Foundation for Quality Management (EFQM),) and the British Quality Foundation (BQF). On completion of the course, students are able to use their MSc qualification as part of their portfolio of evidence to apply for individual membership of the Chartered Quality Institute (CQI).

Module Details

The course is very flexible. You can either study full-time or part-time in Portsmouth in a classroom environment.

This well-established course comprises four units followed by a dissertation:

Business Transformation through Quality Management introduces you to the fundamental concepts of Total Quality Management and Organisational Behaviour, focusing on the application of these concepts in the organisation. It includes driving a culture of continuous improvement and managing change.

Quantitative and Research Methods evaluates concepts of quantitative methods and the application of specialist statistics to aid decision-making within organisations. It also covers the theory and application of research methodologies to support organisational improvement activities. These skills are further developed in the dissertation.

Business Operations – the Quality Management Perspective will give you knowledge of business systems for quality planning, quality standards and the benefits accruing from integrated management systems and their application in the workplace to generate organisational efficiencies. It shows you how tools such as SERVQUAL, FMEA, QFD and Benchmarking can help evaluate how an organisation is performing against their strategic vision and goals.

Strategic Organisational Excellence looks at the links between concepts of excellence (as used by EFQM and other excellence models) and their use in the strategic management of an organisation. It explores issues raised by variations in culture and sector, both within the organisation and in its relationships with its stakeholders. It will also introduce you to Corporate Social Responsibility and Quality in the Supply Chain.

The Dissertation provides the opportunity to demonstrate your ability to identify, design, plan and undertake research and effectively communicate your findings in an individual research project. Your dissertation will focus on a specific quality management issue of your choice, which may relate to a work situation. You will receive one to one supervision during the dissertation.

Programme Assessment

The course uses a range of teaching methods including formal lectures, tutorials, in-class exercises and work based assignments. Classes are also interactive with the use of case studies and invited speakers. The University’s virtual learning environment (VLE) further supports student study by hosting a range of activities and resources online. There will be staff-led online tutorials with other students for distance learning. We encourage and develop critical thinking and self-directed study, with academic support from University Tutors.

Performance in all units is assessed by means of coursework. The assessment comprises a mixture of individual and group work assessments, case study analyses and reports, essays and presentations. Individual and generic feedback is provided for all assessments.

Student Destinations

The aim of this course is to enable you to improve performance at a professional and organisational level. In turn, this should boost your own career prospects by helping you to take the next step up the managerial ladder.

Our previous graduates have gone on to undertake a variety of roles in the Public and Private sectors including quality manager/director, quality engineer, quality adviser, quality analyst, quality consultant, quality environmental and health and safety manager, amongst others.

On successful completion of the course you are eligible to apply for Associate and Practitioner membership of the Chartered Quality Institute. You also may qualify for Chartered Quality Professional status through the qualification route, subject to satisfying the work experience criteria - at least five years' quality management or systems experience, two of which should be in a managerial or supervisory capacity (including the management of people, processes or systems).

Read less
This course is suitable for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management and skills in Quality and Business Improvement. Read more

Why take this course?

This course is suitable for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management and skills in Quality and Business Improvement. It will lead to an advanced qualification that will support your practical industry knowledge and experience.

Our MSc Strategic Quality Management has been adopted by Hewlett Packard (HP) since 2010 to build on its Lean Sigma Black Belt training for specially selected staff. It provides an academic dimension which encourages strategic thinking and critical awareness leading to more effective and sustainable improvement solutions. HP has reported significant benefits and major financial returns. This annual arrangement has also benefited the University with current practice within the technology sector feeding into the course.

What will I experience?

You will be introduced to a broad range of current theory and best practices covering operational, functional and strategic quality management. Critical thinking and self-directed study are important aspects of working at postgraduate level and the programme includes practical ways to deepen existing skills, which can be applied in both academic and business settings.

The course provides you with a deep understanding of quality and its role in the organisation together with techniques to enable you to make a significant contribution to an organisation’s strategic vision for success. It will also help you in the effective implementation of policies to achieve customer focus and continuous improvement. You will be working with academically qualified and enthusiastic staff with research and consultancy experience and links with industry.

If you are studying by distance learning resources for the course are available via the university’s intranet online learning system – you will need a fast, reliable Internet connection. To facilitate your study, you will be able to join in web-based interactive sessions with lecturers and other students and our University Library has extensive online resources that can be accessed via the internet at any time.

What opportunities might it lead to?

The course provides you with quality, organisational and people management skills, and techniques to enable you to make a significant contribution to an organisation’s strategic visions for success. It will also enable you to make an effective contribution to the implementation of policies in order to achieve customer focus and continuous improvement.

Our graduates are in employment in quality management roles, operations management, training and development, and auditing and business process improvement.

Portsmouth Business School is a member of the European Foundation for Quality Management (EFQM),) and the British Quality Foundation (BQF). On completion of the course, students are able to use their MSc qualification as part of their portfolio of evidence to apply for individual membership of the Chartered Quality Institute (CQI).

Module Details

This well-established course comprises four units followed by a dissertation:

Business Transformation through Quality Management introduces you to the fundamental concepts of Total Quality Management and Organisational Behaviour, focusing on the application of these concepts in the organisation. It includes driving a culture of continuous improvement and managing change.

Quantitative and Research Methods evaluates concepts of quantitative methods and the application of specialist statistics to aid decision-making within organisations.

Business Operations – the Quality Management Perspective will give you knowledge of business systems for quality planning, quality standards and the benefits accruing from integrated management systems and their application in the workplace to generate organisational efficiencies. It shows you how tools such as SERVQUAL, FMEA, QFD and Benchmarking can help evaluate how an organisation is performing against their strategic vision and goals.

Strategic Organisational Excellence looks at the links between concepts of excellence (as used by EFQM and other excellence models) and their use in the strategic management of an organisation. It explores issues raised by variations in culture and sector, both within the organisation and in its relationships with its stakeholders. It will also introduce you to Corporate Social Responsibility and Quality in the Supply Chain.

The Dissertation provides the opportunity to demonstrate your ability to identify, design, plan and undertake research and effectively communicate your findings in an individual research project. Your dissertation will focus on a specific quality management issue of your choice, which may relate to a work situation. You will receive one to one supervision during the dissertation.

Programme Assessment

The course uses a range of teaching methods including formal lectures, tutorials, in-class exercises and work based assignments. Classes are also interactive with the use of case studies and invited speakers. The University’s virtual learning environment (VLE) further supports student study by hosting a range of activities and resources online. There will be staff-led online tutorials with other students for distance learning. We encourage and develop critical thinking and self-directed study, with academic support from University Tutors.

Performance in all units is assessed by means of coursework. The assessment comprises a mixture of individual and group work assessments, case study analyses and reports, essays and presentations. Individual and generic feedback is provided for all assessments.

Student Destinations

The aim of this course is to enable you to improve performance at a professional and organisational level. In turn, this should boost your own career prospects by helping you to take the next step up the managerial ladder.

Our previous graduates have gone on to undertake a variety of roles in the Public and Private sectors including quality manager/director, quality engineer, quality adviser, quality analyst, quality consultant, quality environmental and health and safety manager, amongst others.

On successful completion of the course you are eligible to apply for Associate and Practitioner membership of the Chartered Quality Institute. You also may qualify for Chartered Quality Professional status through the qualification route, subject to satisfying the work experience criteria - at least five years' quality management or systems experience, two of which should be in a managerial or supervisory capacity (including the management of people, processes or systems).

Read less
Designed to focus on the delivery of sustainable, measurable improvements in quality, the MSc Quality Improvement is suitable for a multi-professional audience. Read more
Designed to focus on the delivery of sustainable, measurable improvements in quality, the MSc Quality Improvement is suitable for a multi-professional audience. It will enable participants to develop an understanding of the science and art of improvement and its application in their organisation.

To ensure that participants have access to the expertise to support them in the development of their own theoretical and practical knowledge of quality improvement approaches, the programme has been developed in partnership between the University of Dundee and the Tayside Centre for Organisational Effectiveness (TCOE).

The programme is supported by a faculty of academic and experienced improvement and organisational development practitioners from NHS Fife and NHS Tayside. This collective expertise ensures an exceptional student experience.

The multi-professional ethos of quality improvement is reflected in the development and delivery of the programme across the College of Medicine, Dentistry & Nursing and the School of Education, Social Work & Community Education.

Why study Quality Improvement at Dundee?

The challenge to deliver safe and effective care whilst maximising the utilisation of resources remains a continuous challenge for all practitioners involved in health care both nationally and internationally. The six dimensions of quality are often referred to as safety, effectiveness, patient-centred, timeliness, efficiency and equity. Our course will explore all of these aspects.

On completion of this programme, you will be equipped to influence and lead quality improvements in practice, making a real difference in your place of work.

What's so good about studying Quality Improvement at Dundee?

Here in Scotland, the NHS Scotland Healthcare Quality Strategy places significant emphasis on the provision of "high quality, person-centred, clinically effective and safe health care services".

The programme utilises professional expertise across the College of Medicine, Dentistry and Nursing and the School of Education, Social Work and Community Education to enable you to develop sound theoretical knowledge regarding the principles and processes of quality improvement.

Participation in the development and planning of the programme has also been greatly assisted by Healthcare Improvement Advisers from Tayside Centre for Organisational Effectiveness and the Quality and Clinical Governance Lead from NHS Fife.

Who should study this course?

The course is aimed at those who are working in a health or social care organisation and who have completed an undergraduate degree.
Students undertaking this programme should be engaged in promoting quality improvement in some capacity across a range of settings.

How you will be taught

Primarily this is a part-time distance learning programme (minimum of three years) enabling participation from national and international students. This programme can be delivered entirely in a distance learning format, depending on choice of modules. All core modules are delivered in distance learning format. Some option modules are delivered in a blended approach for local students. We deliver the online programme using the Blackboard Learning System, the University's virtual learning environment (also referred to as MyDundee). The programme is intended to be interactive and supportive, giving you the opportunity to share ideas, knowledge and experience and to discuss and debate issues. Access to journal articles will be available as part of the resource provided for each module.

What you will study

Module information:
Each module attracts 30 credit points at SCQF level 11:

Quality Improvement in Action: (distance learning)
This module gives the student the opportunity to critically evaluate the theoretical background to the concept of improvement science and to develop critical awareness .of quality improvement principles, approaches and application to service delivery.

Leadership, Change and Organisational Development: (distance learning)
This module introduces students to the concept of leadership for change. It examines key issues in the improvement of service delivery with a focus on effective leadership of services undergoing change. Optional workshops will be available for local participants.

Developing Research and Evaluation Skills: (distance learning)
This module enables the student to develop their knowledge of a variety of research and evaluation approaches and develop a rigorous proposal which they can then implement at dissertation stage.

Option modules:
Students are required to complete an option module from the following portfolio:

Measuring Quality
Coaching in a Systemic Context
Practice Development: Independent Study

(*Candidates will be required to take both of these 15 credit modules to gain the necessary 30 credit points.)

Dissertation (Quality Improvement):
(distance learning)
Students are also required to complete a double-weighted dissertation/project attracting 60 credit points. The dissertation/project provides students with the opportunity to develop and demonstrate, under supervision, their academic, organisational and technical skills in the formulation, execution and writing-up of a research project investigating a topic pertaining to quality improvement.

Pathways:
There are three exit points to this programme. Modules required for each are listed below:

Postgraduate Certificate in Quality Improvement (PGCert)
Quality Improvement in Action
Leadership, Change and Organisational Culture.

Postgraduate Diploma in Quality Improvement (PGDip)
Quality Improvement in Action
Leadership, Change and Organisational Culture
Developing Research and Evaluation Skills
One option module (30 credit points)

Masters in Quality Improvement (MSc)
Quality Improvement in Action
Leadership, Change and Organisational Culture
Developing Research and Evaluation Skills
One option module (30 credit points)
Dissertation

How you will be assessed

For 30 credit modules, assessment will normally be via one written piece of work of 4,500 words or equivalent to this
For 15 credit modules, assessment will normally be via one written piece of work of 2,500 words or equivalent to this
At dissertation stage, students are required to complete a 20,000 word study

Careers

This new programme is designed for a wide range of potential participants who are working in a culture of continuous improvement, including health and social care professionals, policy planners and those in managerial roles.

The programme will enable candidates to gain a wider understanding of quality improvement and the many tools and techniques which can be used to continually improve service provision.

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A unique qualification. Massey University offers the only quality management tertiary qualifications in Australasia. The Master of Quality Systems is unique in New Zealand. Read more

A unique qualification

Massey University offers the only quality management tertiary qualifications in Australasia.

The Master of Quality Systems is unique in New Zealand. The only graduate-level tertiary academic qualification in quality management throughout New Zealand and Australia, it will give you a career advantage in seeking positions related to quality management.

Gain from our experience

Massey staff have been teaching, training, consulting and researching in this area for over 25 years giving us a wide base of knowledge and experience across a range of sectors.

What will you learn?

This programme focuses on developing critical awareness of and expertise in the following areas:

  • quality management and its component aspects (inspection, quality control, assurance and continual improvement).
  • contemporary quality thinking and methods including ISO systems, statistical thinking, systems thinking, Business Excellence, lean and six sigma improvement.
  • the application of management theory to quality systems
  • ability to conduct self-directed research in an aspect of quality management theory or practice
  • research methods
  • management of people undertaking quality projects and the people-related aspects of quality programme implementation

Topics you will study include quality management, statistical methods for quality and six sigma performance improvement, service quality, quality in human resource management and supply chain systems analysis. A research methods course gives you the skills to undertake in-depth research, followed by your own in-depth research (thesis) on an area of interest to you. See ‘planning’ tab for detail on all courses.

Lecturer expertise

You will benefit from your lecturers’ real-world experience and continual involvement in research and academic debate around key quality issues. Award-winning, they are widely published in key international journals, including a staff member who is an associate editor of the international journal Total Quality Management and Business Excellence. Their experience includes senior roles in industries as varied as oil and gas, engineering, IT, the electrical utility industry, project management, nursing, health care, primary industries and of course quality assurance. 

Contemporary, relevant learning

You will gain an in-depth insight into the most recent thinking and related approaches in this area.

The Master of Quality Systems gives you a comprehensive understanding of the various functions that coexist and interrelate in a quality-systems oriented organisation. You will learn the tools and techniques used within the context of management and leadership of modern organisational systems.

Take less of your time

The Master of Quality Systems has reduced in 2015 from 240 credits to 180 credits. What this means is that you can now complete this qualification in 1.5 years of full-time study. The 180 credits incorporate the Post Graduate Diploma level qualification, which is a possible exit point after 120 credits are obtained. If you study part-time the qualification takes between 2.5 and five years.

Study from wherever you are

This programme is available via distance learning meaning that you can fit study towards this qualification around your work and lifestyle commitments.

Nationally-endorsed

This programme is endorsed by the New Zealand Organisation for Quality (NZOQ) and the UK Chartered Quality Institute (CQI)



Read less
This course is ideal for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management skills in Quality and Business Improvement. Read more

Why take this course?

This course is ideal for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management skills in Quality and Business Improvement. It will lead to an advanced qualification that will support your practical industry knowledge and experience.

The programme is taught part time over two years (both campus-based and distance learning) and is also available as a Postgraduate Certificate or Masters. Find out more about this course, our facilities and generous scholarships by attending one of our regular open evenings where you can meet teaching staff and current students. Alternatively, join our next online SQM information session.

What will I experience?

A broad range of current theory and best practices covering operational, functional and strategic quality management.
Critical thinking and self-directed study are important aspects of working at postgraduate level and the programme includes practical ways to apply in both academic and business settings.
Learn from staff with a research background and consultancy experience, including links with industry.

What opportunities might it lead to?

The course provides you with a deep understanding of quality and its role in the organisation. You will learn techniques to make a significant contribution to an organisation's strategic vision for success. It will also help you in the effective implementation of policies in order to achieve customer focus and continuous improvement.

Our graduates are in employment in:

Quality management roles
Operations management
Training and development
Auditing and business process improvement.

Portsmouth Business School is a member of the European Foundation for Quality Management (EFQM) and the British Quality Foundation (BQF). On completion of the course, you will be able to use your qualification as part of your portfolio of evidence to apply for individual membership of the Chartered Quality Institute (CQI).

Module Details

Our course is very flexible. You can study part time in Portsmouth in a classroom environment or by distance learning, supported by thorough online resources.

The postgraduate diploma comprises four units:

Business Transformation through Quality Management introduces you to the fundamental concepts of Total Quality Management and Organisational Behaviour, focusing on the application of these concepts in the organisation. It includes driving a culture of continuous improvement and managing change.

Business Operations – the Quality Management Perspective will give you knowledge of business systems for quality planning, quality standards and the benefits accruing from integrated management systems and their application in the workplace to generate organisational efficiencies. It shows you how tools such as SERVQUAL, FMEA, QFD and Benchmarking can help evaluate how an organisation is performing against their strategic vision and goals.

Strategic Organisational Excellence looks at the links between concepts of excellence (as used by EFQM and other excellence models) and their use in the strategic management of an organisation. It explores issues raised by variations in culture and sector, both within the organisation and in its relationships with its stakeholders. It will also introduce you to Corporate Social Responsibility and Quality in the Supply Chain.

Quantitative and Research Methods evaluates concepts of quantitative methods and the application of specialist statistics to aid decision-making within organisations. It also covers the theory and application of research methodologies to support organisational improvement activities.

Programme Assessment

The course uses a range of teaching methods including formal lectures, tutorials, in-class exercises and work-based assignments. Classes are interactive with the use of case studies and invited speakers. The University’s virtual learning environment (VLE) further supports your studies by hosting a range of activities and resources. We encourage and develop critical thinking and self-directed study, with academic support from University Tutors.

Performance in all units is assessed by coursework. The assessment comprises a mixture of individual and group work assessments, case study analysis, reports, essays and presentations. Individual and generic feedback is provided for all assessments.

Student Destinations

This course will improve performance at a professional and organisational level. In turn, it will boost your own career prospects by helping you to take the next step up the managerial ladder.

Our previous graduates have gone on to undertake a variety of roles in the Public and Private sectors including quality manager/director, quality engineer, quality adviser, quality analyst, quality consultant, quality environmental and health and safety manager, amongst others.

On successful completion of the course you are eligible to apply for Associate and Practitioner membership of the Chartered Quality Institute. You also may qualify for Chartered Quality Professional status through the qualification route, subject to satisfying the work experience criteria - at least five years' quality management or systems experience, two of which should be in a managerial or supervisory capacity (including the management of people, processes or systems).

Read less
This course is ideal for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management skills in Quality and Business Improvement. Read more

Why take this course?

This course is ideal for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management skills in Quality and Business Improvement. It will lead to an advanced qualification that will support your practical industry knowledge and experience.

The programme is taught part time over two years (both campus-based and distance learning) and is also available as a Postgraduate Certificate or Masters. Find out more about this course, our facilities and generous scholarships by attending one of our regular open evenings where you can meet teaching staff and current students. Alternatively, join our next online SQM information session.

What will I experience?

A broad range of current theory and best practices covering operational, functional and strategic quality management.
Critical thinking and self-directed study are important aspects of working at postgraduate level and the programme includes practical ways to apply in both academic and business settings.
Learn from staff with a research background and consultancy experience, including links with industry.

What opportunities might it lead to?

The course provides you with a deep understanding of quality and its role in the organisation. You will learn techniques to make a significant contribution to an organisation's strategic vision for success. It will also help you in the effective implementation of policies in order to achieve customer focus and continuous improvement.

Our graduates are in employment in:

Quality management roles
Operations management
Training and development
Auditing and business process improvement.

Portsmouth Business School is a member of the European Foundation for Quality Management (EFQM) and the British Quality Foundation (BQF). On completion of the course, you will be able to use your qualification as part of your portfolio of evidence to apply for individual membership of the Chartered Quality Institute (CQI).

Module Details

Our course is very flexible. You can study part time in Portsmouth in a classroom environment or by distance learning, supported by thorough online resources.

The postgraduate diploma comprises four units:

Business Transformation through Quality Management introduces you to the fundamental concepts of Total Quality Management and Organisational Behaviour, focusing on the application of these concepts in the organisation. It includes driving a culture of continuous improvement and managing change.

Business Operations – the Quality Management Perspective will give you knowledge of business systems for quality planning, quality standards and the benefits accruing from integrated management systems and their application in the workplace to generate organisational efficiencies. It shows you how tools such as SERVQUAL, FMEA, QFD and Benchmarking can help evaluate how an organisation is performing against their strategic vision and goals.

Strategic Organisational Excellence looks at the links between concepts of excellence (as used by EFQM and other excellence models) and their use in the strategic management of an organisation. It explores issues raised by variations in culture and sector, both within the organisation and in its relationships with its stakeholders. It will also introduce you to Corporate Social Responsibility and Quality in the Supply Chain.

Quantitative and Research Methods evaluates concepts of quantitative methods and the application of specialist statistics to aid decision-making within organisations. It also covers the theory and application of research methodologies to support organisational improvement activities.

Programme Assessment

The course uses a range of teaching methods including formal lectures, tutorials, in-class exercises and work-based assignments. Classes are interactive with the use of case studies and invited speakers. The University’s virtual learning environment (VLE) further supports your studies by hosting a range of activities and resources. We encourage and develop critical thinking and self-directed study, with academic support from University Tutors.

Performance in all units is assessed by coursework. The assessment comprises a mixture of individual and group work assessments, case study analysis, reports, essays and presentations. Individual and generic feedback is provided for all assessments.

Student Destinations

This course will improve performance at a professional and organisational level. In turn, it will boost your own career prospects by helping you to take the next step up the managerial ladder.

Our previous graduates have gone on to undertake a variety of roles in the Public and Private sectors including quality manager/director, quality engineer, quality adviser, quality analyst, quality consultant, quality environmental and health and safety manager, amongst others.

On successful completion of the course you are eligible to apply for Associate and Practitioner membership of the Chartered Quality Institute. You also may qualify for Chartered Quality Professional status through the qualification route, subject to satisfying the work experience criteria - at least five years' quality management or systems experience, two of which should be in a managerial or supervisory capacity (including the management of people, processes or systems).

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This course is suitable for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management and skills in Quality and Business Improvement. Read more

Why take this course?

This course is suitable for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management and skills in Quality and Business Improvement. It will lead to an advanced qualification that will support your practical industry knowledge and experience.

The course can be studied through campus-based or distance learning and is also available as a Postgraduate Diploma and a Masters.

What will I experience?

You will be introduced to a broad range of current theory and best practices covering operational, functional and strategic quality management. Critical thinking and self-directed study are important aspects of working at postgraduate level and the programme includes practical ways to deepen existing skills which can be applied in both academic and business settings.

You will be working with academically qualified and enthusiastic staff with research and consultancy experience and links with industry.

For distance learning, resources for the course are available through the University’s online learning system – you will need a fast, reliable internet connection. To facilitate your study, you will join in web-based interactive sessions with lecturers and other students and our University Library has extensive online resources that can be accessed online at any time.

What opportunities might it lead to?

The course provides you with a deep understanding of quality and its role in the organisation together with techniques to enable you to make a significant contribution to an organisation's stategic vision for success. It will also help you in the effective implementation of policies in order to achieve customer focus and continuous improvement.

Our graduates are in employment in quality management roles, operations management, training and development, and auditing and business process improvement.

Portsmouth Business School is a member of the European Foundation for Quality Management (EFQM),) and the British Quality Foundation (BQF). On completion of the course, students are able to use their qualification as part of their portfolio of evidence to apply for individual membership of the Chartered Quality Institute (CQI).

Module Details

Our course is very flexible. You can study part-time in Portsmouth in a classroom environment or by distance learning, supported by thorough online resources. For study by distance learning, you can complete the postgraduate certificate in one year part time distance learning and the Master’s in a little over two years.

This is a well-established course. The Master’s comprises four units followed by a dissertation; the Postgraduate Certificate comprises two units:

Business Transformation through Quality Management introduces you to the fundamental concepts of Total Quality Management and Organisational Behaviour, focusing on the application of these concepts in the organisation. It includes driving a culture of continuous improvement and managing change.

Business Operations – the Quality Management Perspective will give you knowledge of business systems for quality planning, quality standards and the benefits accruing from integrated management systems and their application in the workplace to generate organisational efficiencies. It shows you how tools such as SERVQUAL, FMEA, QFD and Benchmarking can help evaluate how an organisation is performing against their strategic vision and goals.

Programme Assessment

The course uses a range of teaching methods including formal lectures, tutorials, in-class exercises and work based assignments. Classes are interactive with the use of case studies and invited speakers. The University’s virtual learning environment (VLE) further supports student study by hosting a range of activities and resources. We encourage and develop critical thinking and self-directed study, with academic support from University Tutors.

For distance learning, you will benefit from comprehensive learning materials including online video, audio and written resources. There will also be staff-led online tutorials with other distance learning students. We encourage and develop critical thinking and self-directed study, with academic support from university tutors.

Performance in all units is assessed by means of coursework. The assessment comprises a mixture of individual assessments such as case study analysis and reports and essays. Individual and generic feedback is provided for all assessments.

Student Destinations

The aim of this course is to enable you to improve performance at a professional and organisational level. In turn, this should boost your own career prospects by helping you to take the next step up the managerial ladder.

Our previous graduates have gone on to undertake a variety of roles in the Public and Private sectors including quality manager/director, quality engineer, quality adviser, quality analyst, quality consultant, quality environmental and health and safety manager, amongst others.

On successful completion of the course you are eligible to apply for Associate and Practitioner membership of the Chartered Quality Institute. You also may qualify for Chartered Quality Professional status through the qualification route, subject to satisfying the work experience criteria - at least five years' quality management or systems experience, two of which should be in a managerial or supervisory capacity (including the management of people, processes or systems).

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The MSc Food Quality Management programme offers an integrated approach to the study and assessment of quality processes in the agrifood chain through an exclusively developed techno-managerial approach. Read more

MSc Food Quality Management

The MSc Food Quality Management programme offers an integrated approach to the study and assessment of quality processes in the agrifood chain through an exclusively developed techno-managerial approach. The whole supply chain is studied from the primary sector to the final consumer. Food, flowers and cattle are also discussed.

Programme summary

Food quality management assures the health and safety of food and other perishable products (e.g. flowers) and has become increasingly important in today’s society, this is due to changing consumer requirements, increasing competition, environmental issues and governmental interests. This has resulted in a turbulent situation on the food market and in the agro-food production chain. The situation is further complicated by the complex characteristics of food and food ingredients, which include aspects such as variability, restricted shelf life and potential safety hazards; as well as many chemical, biochemical, physical and microbiological processes. To face this challenge, continuous improvement in food quality management methods is required wherever knowledge of modern technologies and management methods plays a crucial role.

Quality issues in food and other perishable products are generally tackled using either a technological or a managerial approach. At Wageningen, a concept has been developed that combines both aspects. This ‘technomanagerial’ approach forms the basis of the Food Quality Management programme. It provides a comprehensive and structured overview of quality management for predicting food systems’ behaviour and generating adequate improvements in these systems from a food chain perspective.

The programme prepares graduates to understand and work together with the different players in the food industry (management, Research & Development) in order to ensure high quality products.

Specialisations

You will combine Food Quality Management courses with several courses based on your educational background and interest. These courses can be in fields of food technology (e.g. product design, process design), food safety (e.g. food safety management, microbiology), management (e.g. case studies management, entrepreneurship) or logistics (e.g. food logistics management, supply chain management). The programme is thesis oriented and tailor-made to your specific interests. The thesis and internship in the second year of the programme are carried out in cooperation with the food industry.

Your future career

Graduates from this programme will be experts in the field of food quality management and can enter careers in agribusiness, research and public administration:
• Typical positions include quality assurance manager (responsible for the quality of the ingredients for a specific product).
• Designer/specialist (working on the quality aspects of fresh products in the development process), advisor/consultant (advising companies on certification).
• Researcher (studying the improvement of existing quality assurance systems in the food industry).

Student Tasioudis Dimitrios.
"It was my desire to combine my scientific background with management studies that resulted in my decision to do the Master Food Quality Management. The master gives you a useful tool in understanding the meaning of every result in a real life situation and enables you to select the best solutions to tackle specific problems. Wageningen University is a great university where science flourishes and research is of utmost importance. It is the ideal environment to gain knowledge and to accomplish your goals."

Related programmes:
MSc Management, Economics and Consumer Studies
MSc Food Technology
MSc Food Safety

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The Master in food safety and quality, can adapt to scientific knowledge in the field of food, its constantly changing legislation and update quality standards for food safety. Read more

The Master in food safety and quality, can adapt to scientific knowledge in the field of food, its constantly changing legislation and update quality standards for food safety. Study the masters in food safety and quality of MFI also allows for a comprehensive approach to the variety of food industries that exist in the market and knowledge of the processes that apply to them.

Business development of the food industry, regulations and legislation of the European Union, make producers and suppliers responsible for providing consumers with safe and healthy food. In this context an increasingly professional organizations defendant arises, technical quality and food safety manager to ensure and guarantee the quality of products and processes and thus the satisfaction of customers and consumers. Figure auditor's food safety and quality control responsible for the design, development, implementation and system audits hygiene and food safety is needed.

Upon completion of the online Master in Quality, Hygiene and Food Safety will get a double degree by IMF and the University Camilo Jose Cela, with which you will open a world of new job opportunities in the areas of development, production, transport and food handling . You will be able to implement in any organization norms, standards and quality standards: ISO, OHSAS, HACCP, BRC, IFS, GlobalGAP, SAL ... When performing a training course on food security IMF, will have access to job opportunities and practices which bring the acquired knowledge to the real world in the food industry and food businesses.

Why this programme

  • Mastering Food, Nutrition, Dietetics, the fundamental aspects of food microbiology and all that surrounds its development and activity.
  • Knowing the regulatory framework and legislation in the food sector.
  • Monitor, analyze and ensure hygiene and food safety throughout the production process according to the legal framework.
  • Distinguish between food groups and their conditions of spoilage and contamination. Know the basis for conservation and labeling.
  • Set variables and indicators (pressure, temperature, flow, level, pH, conductivity) necessary for process control drive systems, control equipment and facilities control.
  • Implement and audit the ISO 9001, OHSAS 18001, ISO 14001 and management models in the food sector at national, European and global standards.
  • Mastering the certifiable models to protect the food as designations of origin, controlled production, kosher, halal, etc.

Objectives

Acquire an integrated and professional approach to ensure the quality and safety of products and processes in order to achieve customer satisfaction and consumers.

You will also learn to:

  • Adapt to current scientific knowledge in the field of food.
  • Knowing the legislation on the subject.
  • Update the rules applicable to food safety.
  • Take a broad approach to the variety of food industry market.
  • Knowing the processes applied in food security.

Methodology and Evaluation

Methodology

The Master in Food Safety and Quality is developed in order to unite and reconcile personal and professional life with the possibility of studying. Based on a flexible methodology study.

  • Online offer accessible content in the virtual campus at any time and place.
  • Distance mode: Get textbooks with the content.

Both methodologies are based on five key points:

  • Live online classes available desce anywhere. Attend hours compatible with your life and interact virtually with your teacher. You can ask and discuss like you're in a classroom class. In addition, all classes are recorded and available at any time through the virtual campus.
  • Virtual campus with all the agenda and content of the courses and modules. View them via the Internet or download them in PDF format as you are comfortable with. The virtual campus is also a meeting point with your classmates and teachers. Know them, debate and interact with them through forums, chats and discussion threads. In addition you will have additional training material, resolution of case studies and self-assessment test.
  • Unlimited with your personal tutor, tutoring resolve any questions online, chat, phone or email. Lean on the best professionals in the area of ​​food security and asks if you need face tutorials in MFI own headquarters.
  • Virtual Library to help you make the more than 9,000 references from the food industry and the business world. Access specialist publishers, download and stresses on the contents.
  • Networking and events with which to complete your training and catch up on all the news of food and business sector. Free access masterclass, roundtables and webinars taught by the best professionals.

Evaluation

Continuous assessment as during the Masters. Each module is evaluated by combining an online review and the development of case studies.

The final obtaining master's degrees by the UCJC (Universidad Camilo José Cela) and Master by MFI Business School, is subject to overcoming each module testing and development work to master.

Career prospects

Booming Sector

Labor demand for professionals in this sector is growing, with very optimistic expectations of growth, both at EU and global level, increasing rigor and requirement of food controls.

  • Quality Control Technician
  • Rural, developing and managing industrial projects, directing operations, innovating in food products or projects biotechnology applied to agriculture and livestock engineering.
  • Restoration services such as quality control technician, Hazard Analysis and Critical Control Point, or HACCP-forming food handlers.
  • Consulting as a consultant to companies for implementation of Food Quality Standards (BRC, IFS, ISO 22000, etc.), HACCP and legal, scientific and technical advice.
  • Research Quality Control Laboratories and Analysis
  • Training
  • Industry
  • laboratories


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This programme will help broaden your horizons and give your studies a global outlook. The dual award, which offers practical experience, builds on the Postgraduate Diploma Quality Management at UWS (see page 164) with additional study at University of Angers, France. Read more
This programme will help broaden your horizons and give your studies a global outlook. The dual award, which offers practical experience, builds on the Postgraduate Diploma Quality Management at UWS (see page 164) with additional study at University of Angers, France.

About the programme

Quality Management is the application of specialised managerial and technological skills to achieve the desired quality at a minimum cost. It also addresses strategic quality issues and leadership in establishing a total quality ethos which focuses on achieving customer satisfaction.

Our close links with commerce and industry ensure the programme reflects the latest in quality thinking and techniques, and our laboratories have industry-standard equipment. It will enhance your understanding of modern developments within the global field of quality.

This dual award programme is the same as the MSc Quality Management (see page 164) but with additional study at the University of Angers in France. Funding options are available for the period of study in France. At the end of the programme you will receive two Masters; MSc Quality Management (International) from UWS, and MSc ISMP (Ingénierie des Systèmes et Management de Project) from University of Angers. Classes in France are taught in French but you can sit exams and assignments in English.

Your learning

MSc Quality Management (International) Postgraduate Diploma
• Operations and Project Management
• Interpersonal Skills and Change Management (10 point module)
• Research Design and Methods (10 point module)

plus one from:
• Service Quality
or
• Reliability and Experimental Design for Industry

MSc ISMP
You will also study:
• Formation Générale
• Management de projet
• Qualité Logiciel

MSc

Upon successful completion of the taught modules listed above you will undertake the MSc research project, which can be carried out within industry in Scotland or France.

Our Careers Adviser says

Graduates seek employment as quality or continuous improvement managers in various organisations including manufacturing, electronics, engineering, public sector and service organisations.

First-class facilities

Get the hands on experience you need to succeed. We have excellent specialist facilities which support our research students and staff. These include an advanced chemical analysis lab: with state-of-theart chemical analysis for isotopic and elemental analysis at trace concentrations using ICPMS/OES and the identification of organic compounds using LCMS; and the Spatial and Pattern Analysis (SPAR) lab: providing high specification workstations, geographical information system (GIS) software, geochemical and image processing facilities to support data management in science research.

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We designed this course for professional managers who wish to develop their career in total quality management and organisational excellence. Read more

We designed this course for professional managers who wish to develop their career in total quality management and organisational excellence.

Flexible attendance allows you to fit your study round your personal commitments, providing you complete stage one in three years and all three stages in six years.

The course is suitable for you if you are

  • employed in quality improvement
  • seeking up-to-date knowledge of the methods, principles and practice of total quality management and organisational excellence
  • responsible for setting up total quality management projects
  • working closely with senior colleagues and others to carry out total quality initiatives

It is a practical course which builds on your personal management and development skills, which bring significant benefits for your organisation.

If you successfully complete this course, you can apply for full membership of the Chartered Quality Institute (CQI) and become a Chartered Quality Professional (CQP). CQP status is the gold standard for the quality profession.

You can upgrade your membership from member to fellow and are exempt from modules D1 and D2 of the current CQI diploma.

You can also gain continuing professional development status if you have met the requirements for CQI member or fellow and actively participate in the CQI's scheme for continuing professional development.

Opportunities are available for MPhil/PhD research in areas of total quality management and organisational excellence.

Professional recognition

If you successfully complete this course you can apply for full membership of the Chartered Quality Institute (CQI) 

Course structure

Distance learning – typically two years, including three weekend study schools and a one day induction seminar held in Sheffield 

Core modules – stage one

  • Fundamentals of quality
  • Process and service improvement

Core modules – stage two

  • Statistical process control and 6 sigma
  • Managing change and innovation

Options

  • Supply chain management and partnering
  • Performance measurement
  • Training on the EFQM excellence model 

Core modules – stage three

  • Research methods
  • Dissertation

Assessment

100% course work

Employability

By reflecting on previous and current experience in the quality field, you complete a professionally relevant masters degree that significantly improves your career prospects.

Previous graduates have found employment in companies and organisations such as • Rolls Royce • the NHS • Lloyds TSB • CSC Computer Sciences Corporation • Royal Sun Alliance Insurance Group.



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The Quality Diabetes Care programme will be of interest to health care professionals (e.g. doctors, nurses, pharmacists, dieticians, podiatrists) working in diabetes care settings. Read more
The Quality Diabetes Care programme will be of interest to health care professionals (e.g. doctors, nurses, pharmacists, dieticians, podiatrists) working in diabetes care settings. It will equip participants with skills for modern evidence based management of diabetes patients, and offer practical experience in organisational management, reflective practice and quality improvement.

Why study Quality Diabetes Care at Dundee?

Dundee has a particular international reputation for Diabetes research, education and informatics developments. With the growing prevalence of diabetes (currently around 5% in the UK with a doubling of rates predicted over the next 15 years), there is an increasing need for generalists to upskill in diabetes care.

This course will equip you with essential skills and modern evidence based practice for clinical management of diabetes patients. In addition, this programme offers knowledge and practical experience in organisational management, reflective practice and quality improvement.

Much of the work can be completed flexibly in your own free time, and has been designed around the needs of students who are also working full time.

Aims of the programme

The programme aims to:
- Provide a comprehensive programme to enable understanding of diabetes care (from patient to organisational management) for health care professionals
- Establish a stimulating environment for research, teaching and learning about diabetes
- Ensure a high quality evidence based approach in patient management, teaching, research and evaluation.
- Ensure a critical understanding of current issues in diabetes management.
- Enable students with theory and practical tools for healthcare quality improvement.
- Establish students with a basic grounding in educational/ behaviour change theory with application to patient and professional education
- Encourage students to apply critical analysis to complex problem solving.
- Allow development of generic attributes and skills including reflective practice, professionalism, literature appraisal and academic writing
- Encourage a culture of multidisciplinary working in the workplace.

Who should study this course?

This programme will be of interest to health care professionals (e.g. doctors, nurses, pharmacists, dieticians, podiatrists) working either as generalists or in specialist diabetes care settings.

How is this course taught?

The teaching approach is one of blended learning with fixed face to face teaching (lectures, group work, case discussions, workshops, simulation exercises, quizzes) blended with online activities, case based studies and workplace assessment. Much of the later work can be completed flexibly in the students own free time, and has been designed around the needs of students who are also working full time.

The face to face component requires attendance in Dundee, 3 times throughout the year (2 consecutive days teaching each time). The remainder of the course delivered is online.

Other material will be delivered via an online learning zone through online activities in the form of:
Recorded lectures
Quizzes
Interactive e-learning material
Forums
Discussion Board debates
Group
Wikis
Case Discussions

Much of the private study will be self-directed and relate to various work place projects (see assessments). Students are expected to undertake approx. 8 - 12 hours of work per week, either as self directed study or undertaking specific activities associated with the course.

What will you study?

Year 1: PG Certificate
The proposed Year 1 PG certificate programme will be taught over a period of 12 months. It will be taught and assessed as 3 x 20 credit compulsory modules (SCQF level 11 credits), namely:

Diabetes Clinical Care (20 credits)
Diabetes Organisational Care (20 credits)
Enhanced Patient Care and Professional Development (20 credits)


Year 2: PG Diploma
Students who decide to progress to the diploma stage will have the option of doing a further two modules totalling 60 credits. These modules will develop further advanced skills in clinical care and organisation, healthcare quality improvement and research methodology to allow students to develop their own diabetes service more effectively and embed skills required for their 3rd year dissertation (thesis).

Two of the modules also run as part of the MSc in Quality Improvement:
Quality Improvement in Action (30 credits)
Developing Research and Evaluation Skills (compulsory for students continuing to Year 3) (30 credits)

The third optional module for year 2 is
Advanced Diabetes Clinical Practice (30 credits)

Year 3: MSc Dissertation
Year 3 will involve students undertaking a more substantial project in the field of either Diabetes Care with either a Clinical/ Quality Improvement or Educational theme. Students will be allocated an appropriate university supervisor. This work will be presented as a 10-15,000 word thesis.

How is this course assessed?

Each modules will be assessed individually. Assessments include completion of clinical case scenarios, work place projects, and associated reflective essays in an attempt to embed learning and reflection into real life clinical practice. Quality improvement modules will require additional topic specific written work and on-line activities.

Careers

We would envisage this course/ qualification being of interest to health care professionals (e.g. doctors, nurses, pharmacists) working either as generalists or in diabetes care settings. The qualification may be used by primary care doctors for personal development/ CPD accumulation, and to enable them to set up and enhance their own diabetes specialist services.

For the secondary care training doctors, or allied health professionals, the qualifications could be used to help general career progression or be used to aid a move into specialist diabetes care services either within primary or secondary care.

This qualification is NOT equivalent to accreditation onto the diabetes medical specialist register e.g. allowing the individual to operate as a diabetes consultant.

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Delivering excellence in health and social care at an individual, team and organisational level is not just desirable but achievable. Read more
Delivering excellence in health and social care at an individual, team and organisational level is not just desirable but achievable.

Course details

The philosophy of this programme is that for excellence to flourish every member of staff must be committed to, and play their part in, an integrated governance approach. This is where people-centredness and people-centred approaches to care are afforded the same esteem and recognition as finance, performance, risk management, safety and quality.

The programme is designed to develop and equip critical champions and ambassadors for quality, safety and governance in health and social care. It enables you to apply your comprehensive knowledge, understanding, expertise and advanced skills to lead evidence-based enhancement of quality, safety and governance in your health and social care settings and evaluate the impact of this. The programme is suitable for individuals from the public, independent and voluntary sectors from any professional background, including clinical and support services.

What you study

Year 1 focuses on the transition to mastery and explores the context of safety, quality and governance in terms of policy, theory and experience, at a personal, local, national and international level. You also study different types and sources of evidence. You use these to identify a quality, safety or governance issue of relevance to your role based on an in-depth study of the principles, practices and tools of safety and governance in health and social care. You then develop and justify a business case for change based on this.

The modules studied in Year 1 make up the Advancing Quality Improvement in Health and Social Care, PgCert.

In Year 2, you plan and implement a change project based on your business case presented at the end of Year 1. To help you achieve this you study topics such as a human factors approach, strategic change management, action learning and leadership and evaluation methodologies. You then develop and critique an evaluation study proposal in Year 2 which you take forward during your dissertation module in Year 3. The modules studied in Year 2 make up the Advancing Human Factors in Health and Social Care, PgCert.

Year 1 core modules
-Principles and Practice of Safety and Governance in Health and Social Care
-Using Evidence to Advance Quality, Safety and Governance in Health and Social Care

Year 2 core modules
-Leading Person-centred Quality Improvement in Health and Social Care
-Using a Human Factors Approach to Quality Improvement in Health and Social Care

Year 3 core modules
-Dissertation: Evaluating Impact

Modules offered may vary.

Teaching

In Years 1 and 2 the programme is taught in short study blocks spread across the academic year over a total of 14 days. We use a range of teaching methods including lectures and workshops, student-led seminars, action learning, real-life scenarios and case study analysis, interactive and online learning activities, directed and self-directed study activities. Year 3 is mainly guided self-directed study with the support of a dissertation supervisor. You are supported by module tutors with extensive experience in this subject area and the programme leader who is a member of the founding cohort for the NHS England and Health Foundation Q initiative.

We use a range of assessment modes throughout the programme. These include an essay on the nature and use of evidence, analysis of a quality, safety or governance issue using a human factors approach, a business case and the final dissertation evaluating the change you have implemented.

Other modes of assessment include a poster presentation and defence, and an oral presentation with questions and answers.
The programme is supported by a critical friends stakeholder support forum which consists of service users and carers, employer representatives and academic staff. Members of this group participate in student assessment as well as supporting programme design and delivery as a means of ensuring the person-centred approach pervades all aspects of the programme and to maximise employer/organisational benefit.

Employability

On successful completion of this programme you are equipped with a range of knowledge, expertise and experiences such as advanced reasoning and decision-making skills. You are also able to work collaboratively, present and research. And you have strong ICT skills that are highly sought by employers. The programme is relevant for you if you are working in or would like to work in a specialist quality, safety or governance role, or one covering these issues.

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This programme is suitable for those wishing to pursue a career in the industrial or service sector as a quality professional. Read more
This programme is suitable for those wishing to pursue a career in the industrial or service sector as a quality professional.

About the programme

Exploring the application of specialised managerial and technological skills to achieve the desired quality at a minimum cost, this programme also addresses strategic quality and leadership issues focussed on achieving customer satisfaction. You will learn about the complexities and inter-relationships which exist in implementing cost effective quality management solutions to the ISO9000 series of standards and to the excellence models.

Practical experience

Opportunities exist to conduct a project within industry or with one of our European partner institutions.

Your learning

Full-time Diploma and MSc students undertake five core and two option modules over two trimesters. MSc students must also complete a significant industrial or university based dissertation over the summer.

Core modules include:
• Managing Quality
• Statistical Quality Control
• Risk Management
• Interpersonal Skills and Change Management
• Operations and Project Management

Option modules include:
• Service Quality
• Research Design and Methods
• Logistical Resources
• Reliability and Experimental Design for Industry (EDI)

MSc

Upon successful completion of the taught modules listed above you will undertake the MSc research project.
Postgraduate Certificate students who transfer to the MSc Quality Management (International) (see page 165) can study for the dual
award with the University of Angers.Upon its successful completion students are awarded MSc Quality Management (International) from UWS and Master Degree Ingénierie des Systèmes et Management de Project (Systems and Project Management) from University of Angers, France.

Our Careers Adviser says

Strong industry links ensure employment and placement opportunities are available for all graduates. Recent graduates work for Toyota Europe (Brussels), Amec, Raytheon, Howden and Honeywell.

Professional recognition

Students can join the Chartered Quality Institute as associate members.

Financial support

In session 2015/16 the Postgraduate Diploma element of this programme carried SAAS postgraduate loan funding for eligible students. Check http://www.saas.gov.uk for 2016/17 loan info.

First-class facilities

Get the hands on experience you need to succeed. We have excellent specialist facilities which support our research students and staff. These include an advanced chemical analysis lab: with state-of-theart chemical analysis for isotopic and elemental analysis at trace concentrations using ICPMS/OES and the identification of organic compounds using LCMS; and the Spatial and Pattern Analysis (SPAR) lab: providing high specification workstations, geographical information system (GIS) software, geochemical and image processing facilities to support data management in science research.

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