The course recognises a need for organisations and their managers to become focused on the integration of quality and continuous improvement and as such, the course has been shaped and designed by leading academics and business leaders using the European Foundation Quality Model (EFQM) Excellence Model as its inspiration.
The European Framework for Quality Management (EFQM, 2013) introduces fundamental concepts of excellence which are practitioner-focused. The framework encourages organisations to strive towards eight concepts of excellence, which can only be achieved by actually doing something about it. As such it is a practical model which helps organisations to realise their potential. All modifications to these eight fundamental concepts of excellence, in addition to the new associated emphases, have been fully reflected in the proposed module content for this revised MSc Business Improvement course.
Students will study a diet of modules which will help them to gain a practical understanding of a variety of business improvement subject areas.
Students first work towards a Postgraduate Diploma in Business Improvement, taking a total of eight modules. Once these have been successfully completed students can then move on to complete the full Master's qualification by completing a Research Methods module and a Business Transformation Project.
The course provides a structure to business improvement which allows students to follow a logical journey. Part 1 of the course introduces students to the “enabler” aspects of business improvement, part 2 of the course focuses on the “results” of business improvement. In semester 3, students are given the opportunity to research a complex business improvement problem in depth via a supervised project.
Courses are continually reviewed to take advantage of new teaching approaches and developments in research, industry and the professions. Please be aware that modules may change for your year of entry. The exact modules available and their order may vary depending on course updates, staff availability, timetabling and student demand.
This course is primarily aimed at equipping students with the skills to allow them to improve the operational performance of an organisation. The MSc Business Improvement course can lead individuals into positions focused on business improvement within organisations. There is a demand for these skills in the economy as organisations strive to become more efficient and effective.
Students who have studied on the course over the last few years have had successful careers in organisations such as Bombardier, BE Aerospace, FG Wilson, NI Water and other public sector organisations.
Our Implementation and Improvement Science MSc programme is a practical and innovative course for graduates with an interest in improving health services and a desire to do it efficiently. The Implementation and Improvement Science MSc programme is delivered by expert scientists working together under the auspices of the National Institute for Health Research (NIHR) Collaboration for Leadership in Applied Health Research and Care (CLAHRC) South London.
Implementation Science is the study of methods to support the application of evidence and research findings in healthcare policy and practice. As well as seeking to understand the behaviour of healthcare professionals, managers and policymakers together with service users and carers. The study also examines the impact of decisions on the sustainable uptake, adoption, and spread of evidence-based interventions.
Implementation and Improvement Science looks to determine which improvement strategies offer the greatest benefit in terms of safety, health outcomes and the experience of service users.
The course provides a thorough training that will enable you to develop research skills to support the design and delivery of effective health services. You will have the opportunity to develop, implement and evaluate health interventions working in partnership with health and social care providers to meet vital service needs.
This research programme offers you the flexibility to study either full or part-time and is made up of optional and required modules totalling 180 credits. If you are studying full-time, you will complete the course in one year, while the part-time study pathway will take two years to complete.
Initially, you will explore the Principles of Implementation and Improvement Science, Measurement and Evaluation for Healthcare Practice as well as issues in the conduct of healthcare research methods. You will then choose a range of optional modules to reflect your academic interests before completing a dissertation worth 60 credits. Your thesis will enable you to draw on your knowledge and research skills with a choice of three options: an analysis of an area of healthcare provision, an empirical study, or a systematic review.
If you are following the part-time study pathway, you will typically complete the required core study modules as well as the optional modules in the first year and the dissertation in the second and final year.
The majority of learning for this degree takes place across the four King’s College London campuses, including three Thames-side campuses (Waterloo, St Thomas’ and Guy’s) and the Denmark Hill Campus in South London. Please note that locations are determined by where each module is taught and may vary depending on the optional modules you select.
The course content is suitable for people at the start of their career as well as people who have been working in, or using health services for a longer period of time.
You will be assessed through a combination of coursework and examinations. This can include written assignments such as essays, portfolios and dissertations. In addition, some modules will require you to undertake a presentation as part of the module assessment. A small number of modules are assessed by an exam such as an unseen written examination or a computer based assessment.
King’s College is regulated by the Higher Education Funding Council for England.
What is Implementation Science?
Implementation Science is the study of methods to promote the translation of research findings and evidence into healthcare policy and practice. It seeks to understand the behaviour of healthcare professionals, managers and policy makers alongside those of service users and carers and how these behaviours impact the sustainable uptake, adoption, and spread of evidence-based interventions.
The methods investigate and address major blockages (eg social, behavioural, economic, management) that prevent effective implementation of practices that have already been shown to have the capacity to improve healthcare, and systematically measure the impact of these practices on patient outcomes, experience, safety and population health.
Implementation science is closely aligned to improvement science, which seeks to determine which improvement strategies offer most benefit in terms of safety, health outcomes and the experience of service users.
This course allows you to explore how to make better use of research and innovation to improve ways in which healthcare is organised and delivered for patient benefit.
It is a work-based course, requiring you to identify and implement service improvement projects in your own work context.
The course is designed to focus on key concepts:
• Improvement science concepts
• Evidence-based approaches
• Quality improvement and measurement
The MSc also includes:
Students may also make a claim (APL) to gain credits for exemption from some modules.
Healthcare improvement is a hot topic globally, and this programme offers an advanced education in healthcare improvement leadership. Aimed at individuals employed within health care disciplines, you will benefit from the course if your role requires you to lead improvement initiatives and those who wish to adopt a rigorous, evidence informed and systematic approach to their practice.
This programme offers a high degree of flexibility and allows you to tailor your studies to meet your own personal development requirements, the needs of your professional role, and sponsoring employer. The course is inter-professional in nature, suitable for those working in both clinical and non-clinical roles. Work-based projects are central to the assessment and students are encouraged and supported to learn in and from practice.
This programme is part-time with start dates available in January, June and September.
This part-time MSc is usually studied over 3 years. You can also choose to study for the interim award of Post Graduate Certificate or Post Graduate Diploma.
This programme is not suitable for full time study.
Modules within the Post Graduate Certificate and Post Graduate Diploma stages can be taken on a ‘stand alone’ basis as individual units of study.
Year 1 (Post Graduate Certificate stage)
Year 2 (Post Graduate Diploma stage)
Year 3 (Master’s Degree Stage)
The MSc in Healthcare Improvement Leadership is aimed at those already employed in a health-care related organisation. The programme will give you the knowledge and skills to go on to specialise and lead in the implementation of healthcare improvements. The programme also prepares you to progress on to further study, and the University offers a range of research degrees in Health, Nursing and Midwifery.
This course supports the promotion, development and sustainability of effective leadership and applied service improvement within health and social care.
This is a multi-professional programme designed to equip team leaders, senior professionals and managers with the knowledge, skills and capabilities of promoting, developing and sustaining leadership behaviours within health and social care practice and to meet the challenges of improving services to meet local needs and improve patient and client outcomes.
Year 1 core modules
Year 2 core modules
Year 3 core modules
Modules offered may vary.
How you learn
Year 1 focuses on enabling you to develop a comprehensive and critical understanding of using evidence to lead an improvement project relevant to your own role and workplace. You undertake the Using Evidence to Advance Quality, Safety and Governance in Health and Social Care module across semesters one and two. This module is supported by the Advanced Personal Effectiveness module, which runs through semester one, and is a self-assessment of your personal leadership skills, building on strengths and addressing challenges to develop action plans for effective future leadership.
Year 2 enables you to progress the improvement idea from Year 1 through to the implementation stage of the improvement project in the Leading Service Improvement in Health and Social Care module. This module runs across semesters one and two, and is complemented by a critical and comprehensive understanding of the complexities of working with others. You consider how to influence these processes to support collaborative change, particularly through working with service users and carers in the semester one module, Interdependent Working.
In Year 3 your 15,000-word dissertation: Evaluating the Impact of Service Transformation presents a detailed account of your audit or evaluation research project. You evaluate the impact of the service improvement project and transformation implemented in the Leading Service Improvement in Health and Social Care module. You will have a supervisor to support you through this process. This module runs across semesters one and two.
How you are assessed
Assessments require you to evidence your learning in each module by applying theory to practice. You need to demonstrate a critical and comprehensive understanding of theory and the application of service improvement tools and techniques to a change that you initiate in your practice area. The assessments have been specifically designed to capture the learning journey through the programme and the application of theory to practice.