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Service Design has become the new frontier for designers who want to make a difference at scale, and in so doing advance the discipline of design. Read more

Service Design has become the new frontier for designers who want to make a difference at scale, and in so doing advance the discipline of design. The service sector represents almost 80 per cent of the advanced economies, and in recent years the role of design in transforming both public and private sector services has become widely recognised. The programme at the Royal College of Art is the leading specialist service design programme worldwide and with around 80 students and researchers and 10–12 live projects at any time, it’s almost certainly the largest dedicated service design studio globally.

Students emerging from the programme are finding immediate employment as service designers as industry and governments seek to transform their customer and citizen experience. We’ve just enhanced our programme by creating three new platforms for service design. The first is Service Innovation, which focuses on developing citizen and customer centric solutions to address immediate social, cultural and economic challenges. The second, Envision, not only speculates on the future of healthcare, education, retail, banking, transportation, but uses future forecasting techniques for society, culture and technology to design service experiences for the next decade and beyond. The final platform, Public Service and Policy, brings together social and political science with design to transform public service provision as well as government policy

The RCA Service Design programme offers a two-year MA in Service Design as well as opportunities for MPhil and PhD research. Right from the start, students are immersed in the unique interdisciplinary environment of the RCA, enabling them to become specialists in service design while participating in the exciting design education environment of the School of Design. Students are taught by the leading practitioners of the discipline, as well as by pioneers of service design from industry and academia.

To ensure the programme teaches the complete skills required for service design, it is delivered in association with Imperial College London, enabling students to complement their skills in service design by participating in Imperial’s MBA programme, as well developing their competence in digital technology with Imperial’s department of computing.

The programme combines lectures, workshops and projects grounded in empirical evidence drawn from ‘real world’ practice as well as theory. Students undertake group and individual projects that tackle the different domains of public service provision, consumer and business services, in partnership with leading service sector companies and public sector organisations.

As a result alumni graduating from the programme are joining leading design firms such as Engine, Fjord, IDEO and Livework, professional services firms including McKinsey and IBM Business Consulting Services, government departments including UK Trade and Industry, the Ministry of Justice and the Cabinet Office, as well as multinational corporations such as Jaguar, Barclay’s, Royal Bank of Scotland and Tesco.



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In the current economy where services contribute to 70% of the UK economy relative to manufacturing, there is a real need to equip managers with the ability to support services in a dynamic context. Read more
In the current economy where services contribute to 70% of the UK economy relative to manufacturing, there is a real need to equip managers with the ability to support services in a dynamic context.

The Leadership and Service Management programme aims to engage students in applied research and scholarship to support the design, engagement and transformation of service organisations. The programme will concentrate on the links between the major business functions and their role in the service sector. The programme will address business and management issues from the service sector in general (rather than from one sub-sector) with an emphasis on different service sub-sectors learning from each other.

See the website http://www.lboro.ac.uk/departments/sbe/executive-education/programmes/accredited/lsm/

The programme aims to:
- Develop individual skills and prepare participants for management career progression in the service sector, mainly through development of both their technical knowledge and skills, and their conceptual and analytical abilities;

- Develop the people management skills of participants to enable them to deal effectively with a range of managerial issues relating to individuals and teams;

- Develop skills to design, evaluate and develop service systems

- Provide insights into the field of business management for private, public, and third sector services operating in the dynamic context of support services;

- Enable participants to see ways in which theory can be applied in practice to complex issues with the aim of improving business and management practice;

- Develop and manage customer-facing service skills and the engagement and transformation of service organisation.

The Leadership and Service Management programme is specifically designed for experienced managers seeking to develop practical skills whilst working towards a university award. The programme prepares participants for management career progression in the service sector.

Structure

The programme is offered on a part-time basis. The minimum period of study for the award of MSc is thirty calendar months. The minimum period of study for the award of Postgraduate Diploma is eighteen months.

Delivery

The Diploma programme is part-time and will normally extend over a period of 18 months. It involves a combination of short courses, distance learning and work-based assignments and projects. The programme is delivered via block release and learning methods are tailored to participants' needs. The MSc element of the programme is delivered over a period of 12 months and involves a series of taught sessions covering research methods and project design.

Content

The programme starts with an induction event, and consists of a number of core modules covering the essential elements contributing to business competitiveness, as well as three modules which explore service design, evaluation and delivery.

To ensure maximum relevance and usefulness to both the participant and organisation, the topic of work-based assignments and projects is agreed between the participant and the University, to address a specific issue which is impacting on the participant's area of work.

Core modules:
- Financial Management
- Managing and Leading People
- Operations Management
- Marketing Management
- Service Marketing
- Service Operations
- Service Strategy

Find out how to apply here http://www.lboro.ac.uk/departments/sbe/executive-education/apply/

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Paris School of Business is located in the heart of Paris, one of the most visited cities in the world. Moreover, Paris is world-famous for its hospitality and tourism industries. Read more
Paris School of Business is located in the heart of Paris, one of the most visited cities in the world. Moreover, Paris is world-famous for its hospitality and tourism industries. As such, Paris is in the ideal location for you to learn from industry leaders in the hospitality and tourism sector and interact with experts and professionals.

This Msc in Hospitality’s curriculum is based on a strong Business core comprising essential business management disciplines, such as Marketing Management and International Business. Another set of courses specifically are focused on the hospitality industry: Hotel Distribution, Customer Service Excellence, etc.

Paris School of Business’ Msc in Hospitality has an emphasis on first-hand experience:
• Company visits
• Business tours and trips (world famous Hotels in Paris and London, Internal Tour Operators)
• Conferences

Business Core:
• Hospitality Actors & Markets
• Marketing Management
• Strategic Management
• International Business
• Financial Management
• Digital Business
Leadership & Professional Skills Modules:
• Leadership & Management; Cours Florent Seminar
• Career Management
• Business Game
• Research Methodology
• Advanced Productivity Digital Tools
• Business Tours

Advanced Core Component:
• Hotel Distribution
• Hospitality Markets Strategies
• F&B Cost Control
• Hospitality, Tourism & Wellness
• Hospitality Uniform System of Accounts
• Service Quality Management
• Human Resources in Hospitality Markets
• Customer Service Excellence

Job opportunities

• Purchasing Manager
• Product Manager
• Export Manager
• Visual Merchandiser
• Hotel Manager
• Entrepreneur

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Over 70% of the world’s economy is services. The MSc Management in a Service Economy aims to equip graduates with the ability to create and deliver reliable customer centred service - a key differentiator for business today. Read more

Course Outline

Over 70% of the world’s economy is services. The MSc Management in a Service Economy aims to equip graduates with the ability to create and deliver reliable customer centred service - a key differentiator for business today. In many industries, profit margins on product sales have shrunk enormously, leading to an increased focus on generating profits through value-added services. Thus, the best firms now bundle customer-centred service with a manufactured product and create service centred solutions. Some, like IBM have moved completely to service and solutions.

Service Management as a body of knowledge has made immense progress in the last decade. Economies are more and more service-focused and it has become imperative to study all aspects of managing service. Buckingham is among the very few universities in the world to have responded to the demand for the creation of expertise in this area and to have established a track-record of success.

Find out more about our Business School on http://www.buckingham.ac.uk/business.

Teaching Method

Teaching across our postgraduate programmes is through a combination of formal lectures, tutorials and seminars. Our lectures aim to encourage healthy dialogue between faculty and students, and between students themselves, while our small tutorial groups ensure that students can engage even more closely with their teachers. Members of the Business School faculty also make a point of being available to students outside the scheduled teaching sessions – something which our postgraduate students find particularly valuable.

We frequently use case studies to examine business decisions taken in real situations, and business simulations and games give you first-hand experience of decision making in the world of work. Role-play and group problem-solving exercises help you to apply some of the theoretical concepts delivered in lectures and you will have the opportunity to undertake individual or group projects with local companies on topical business issues.

Modules available on this course

• Dissertation
• Financial Information for Business / Accountability, Responsibility and Governance / Business Simulation
• Integrated Service Management and Marketing
• Managing People Across Cultures
• Managing People and Leadership in Services
• Practical Research Methods
• Project Management
• Service Operations

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What is digital service design? It’s the art of building customer experiences with a strong digital element. This new multi-disciplinary course is designed to help graduates develop cutting-edge user experience design techniques for designing digital products and services. Read more

About the course

What is digital service design? It’s the art of building customer experiences with a strong digital element.

This new multi-disciplinary course is designed to help graduates develop cutting-edge user experience design techniques for designing digital products and services. The course features close integration with leading digital companies to help you develop deep knowledge of both design theory and practice as well as to equip you for employment in the digital sector.

The course has been designed in collaboration with Wilson Fletcher, a leading digital design studio, to closely mirror current professional practices. In the course, you will have the opportunity to apply for an industry internship at the end of your third term. Additionally, some of our digital design partners may also offer dissertation opportunities.

Aims

Brunel’s MSc course in Digital Service Design prepares you for roles in the fast-growing digital industry by providing a programme led by industry experts and practitioners.

By the end of the course you will be able to:

Generate ideas and turn them into viable concepts and working prototypes.
Work in multidisciplinary teams in a studio setting and take responsibility for your work.
Problem-solve and design for both user and business needs.
Understand the skills, tools and methodologies necessary to develop compelling strategies, products and services.
Design and develop experiences, products and services of high quality with digital media at their core.
Demonstrate a critical and practical understanding of the issues relevant to digital service design and their use in the context of modern industry and commercial environments.
Have a thorough and clear understanding of the methodologies and professional skills necessary for effective digital service design in a business environment.
Reflect – critically and in-depth – on relevant aspects of the state-of the art of both the practice and theory of digital service design.

Course Content

Typical Modules:

Digital Design Methodologies
Digital Innovation
Systems Project Management
Digital Service Applications
Research Methods
Data Visualisation
Dissertation

Special Features

Quality internships
You will have the opportunity to apply for an internship with a high-profile company.

As a result of enrolling on this course, you will have the opportunity to form a network of industry contacts which will be invaluable when you enter into the world of employment.

You will work on a number of individual and group practical projects based on real-world briefs.

You will develop the technical, interpersonal, creative and strategic skills needed to succeed in the digital service design industry.

A cutting edge programme
You will explore areas of design and rapid prototyping, innovation methodologies, interview and workshop facilitation, journey mapping, customer research methodologies, project management and how to develop and present actionable recommendations and much more.

Women in Engineering and Computing Programme

Brunel’s Women in Engineering and Computing mentoring scheme provides our female students with invaluable help and support from their industry mentors.

Teaching

You will be taught by our lecturers and practising researchers, through a mixture of lectures, seminars, lab sessions, guest lectures from industry experts, talks and workshops. We will thus be providing you with theory-based teaching that is based on up-to-date research in this exciting area.

Academics and guest lecturers on the course come from a wide variety of backgrounds and have experience working on high-profile projects at companies like Wilson Fletcher, Marks & Spencer, The Telegraph, W12, Virgin Media, BBH, IDEO, Friday, SapientNitro, RBS, Hugo & Cat etc.

Assessment

You will be assessed through a combination of coursework, examination and dissertation. You will also produce a portfolio of evidence for the Digital Design Methodologies module. Examinations are held in May.

Work Placements

This course is focused on employment and students have the opportunity to undertake an internship after they complete their dissertation. Digital design companies potentially offering internships include: Wilson Fletcher, ORM, Hugo & Cat, DDB, Furthermore, BBH, The Guardian, M&S, W12, Friday, UsTwo.

Selected students may also have the opportunity for a company-sponsored dissertation project in term three.

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Service science is an exciting and a crucial area in which we must increase expertise in order to stay ahead. This MSc programme is aimed at future leaders of services-based industries, and provides you with the opportunity to focus on the transition from product-centric to service-centric thinking. Read more

Designed for

Service science is an exciting and a crucial area in which we must increase expertise in order to stay ahead. This MSc programme is aimed at future leaders of services-based industries, and provides you with the opportunity to focus on the transition from product-centric to service-centric thinking.

The Course Provides

During the course you’ll consider the complexity of services that bring together a mesh of organisations, people, technologies and information to deliver value to the customer. You will understand the importance of experience and value to all stakeholders and be able to create a stakeholder map and use it to inform service design or redesign.

Enrolment on the MSc Service Management and Design gives you the opportunity to take the short “Lean Six Sigma Green Belt” course in addition to your Masters programme.

Course Content

Core Modules:
1. Service Design and Delivery
2. Reputation and Relationship Management
3. Service Support Technologies
4. Leading Change
5. Financial Analysis and Control Systems
6. Project Planning, Management and Control
7. Organisations, People and Performance

Plus two elective modules from the full list of modules.

Learning Style

The taught component of the course is a mixture of lectures, seminars, technology-enabled learning, syndicate/group work, practical work and forum activities. Module leaders are experts in their fields and are supported by external speakers working in organisations at the forefront of their fields.

Industrial visits are available to all students and the course is assessed through post module assignments.

Each module will usually last one week.

After You Graduate

Our degree was developed within the Service Systems Research Group at WMG, working alongside leading companies such as IBM, Rolls-Royce and BAE Systems. You’ll join our collective drive to actively shape research and teaching in this area. It is particularly relevant for the ‘servitisation’ of manufacturing companies, but is not sector-specific and is equally applicable to public sector, healthcare, financial services, oil and gas, tourism and a broad range of other industries.

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The emphasis of this Masters' programme is on the three key themes within eCommerce – hardware, software and business considerations. Read more
The emphasis of this Masters' programme is on the three key themes within eCommerce – hardware, software and business considerations.

Students will undertake a range of tasks associated with eCommerce in organisations, and will enjoy developing sophisticated solutions to eCommerce problems.

Course Overview

e-Commerce is now a mature industry in the UK and covers a wide range of skills. As well as technical skills, this area also covers marketing, advertising, sales order processing and customer service.

This programme is aimed at providing graduates with the knowledge and skills to enable them to satisfy the demands of employers by developing and enhancing their use of ICT, particularly in the area of eCommerce. This programme has a strong focus on data analysis and other factors that affect eCommerce such as law, marketing/social media, privacy, intellectual property, etc. Graduates will use their expertise to manage teams that design, implement, test and maintain innovative eCommerce based solutions in contemporary organisations.

Modules

Part 1:
-Data Mining (20 credits)
-Leadership and Management (20 credits)
-Managing Information Systems and Project (20 credits)
-Marketing and Web Analytics (20 credits)
-Research Methods and Data Analysis (20 credits)
-Web Technologies for e-Commerce (20 credits)

Part 2:
-Major Project (60 credits)

Key Features

This MSc programme is aimed at providing graduates with the knowledge and skills to enable them to satisfy the demands of employers developing and enhancing their use of ICT, particularly in the area of e-Commerce. It aims to enable graduates to improve their employment prospects and enhance their career development.

This programme is involved in areas of established, new and rapidly changing technologies. These technologies are also being introduced into areas where the existing workforce needs to be retrained and enhanced to take advantage of the opportunities arising, for example, the use of the Internet in developing and maintaining supply chains. The rapid advances, particularly in computer technology, over recent years have led to a demand from a wide range of employers for graduates with the knowledge and skills provided by this programme.

Assessment

Student work is assessed through a combination of coursework, lab based practical examinations and written examinations. The final mark for some modules may include one or more pieces of coursework set and completed during the module. Project work is assessed by a written report and oral presentation.

Career Opportunities

eCommerce continues to grow nationally and internationally. Graduates of this programme should be well placed to play a role in that expansion.

Although the UK already has a significant proportion of industries which rely on eCommerce, there remains a shortage of people with the relevant technical knowledge and skills to work in the industry. The skills and knowledge gained throughout the programme will prepare students for both employment within the eCommerce industry and within the computing area on a wider perspective.

The program is designed to allow the graduate of MSc eCommerce to work in a number of different roles. Graduates may seek roles on the business side of eCommerce, for example in marketing, or as an advisor to an eCommerce company. Other graduates may seek roles in software development. eCommerce is popular and is growing nationally and internationally. Graduates of this programme should be well placed to play a role in that expansion.

It is expected that graduates would seek positions such as:
-Web Designer
-Usability consultant
-e-Commerce advisor
-Marketing consultant
-Project manager

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Are you looking for a distance learning course that gives you the flexibility to combine your existing job, or other commitments, with a Masters-level qualification in the field of library management? This course combines core modules in information science with specialised modules in Information and Digital Literacy as well as Library Management, Leadership and Outreach. Read more
Are you looking for a distance learning course that gives you the flexibility to combine your existing job, or other commitments, with a Masters-level qualification in the field of library management? This course combines core modules in information science with specialised modules in Information and Digital Literacy as well as Library Management, Leadership and Outreach.

This course is designed equally for those who are already information professionals in libraries and those who are looking to break into the sector for the first time. To suit those who have existing work commitments, the course is taught via a flexible distance learning mode and it has a slightly extended duration of 16 months. If you would prefer to study full-time on campus, please see MSc Information Science.

All of Northumbria’s information science postgraduate courses are accredited by the Chartered Institute of Library and Information Professionals. This accreditation makes our courses stand out and enhances their credibility and currency among employers, and is also crucial for progressing to Chartership status once qualified.

Accreditation

Accredited by the Chartered Institute of Library and Information Professionals (CILIP) to assure students that programmes provide an excellent preparation for professional practice.

Learn From The Best

Our teaching staff include cutting-edge researchers whose specialisms overlap with the content of this course, helping ensure that teaching is right up-to-date. Specialisms include big data, data mining, decision-making, digital literacy, information behaviour, information retrieval systems, recommender systems, and the link between information science and cognitive psychology.

Our eminent academics have written books that regularly appear on reading lists for information science courses at universities all over the world. They also work as external examiners and reviewers of courses at other UK and non-UK universities.

Our course is delivered through the Northumbria iSchool, which is one of only six iSchools in the UK. A hallmark of an iSchool is an understanding that expertise in all forms of information is required for progress in science, business, education and culture. This expertise must cover the uses and users of information, the nature of information itself, as well as information technologies and their applications.

Information Science at Northumbria was established over 70 years ago and has developed in close collaboration with the profession. That dynamic working relationship has allowed us to not only reflect professional requirements, but also to be instrumental in understanding and shaping those requirements.

Teaching And Assessment

Our teaching is linked to what you want to learn and also to what you need to learn in order to achieve greater success in information science. Our long established relationship with employers ensures that you receive the most relevant and up-to-date knowledge to bring innovation, relevance, ethical sensitivity and currency to all you do. There is an emphasis on learning by doing; coursework will include projects, portfolios of work, reports and presentations as well as essays. All this helps you to make sense of the subject, getting a clear understanding of important concepts and theories.

While some assessments contribute to your final grade, there are other assessments that are provided purely to guide your progress and reinforce your learning. You can expect both your tutors and your peers to provide useful comments and feedback throughout the course.

Module Overview
Year One
KC7020 - Information Organisation and Access (Core, 20 Credits)
KC7022 - Information Systems and Technologies (Core, 20 Credits)
KC7023 - Research Methods and Professional Practice (Core, 20 Credits)
KC7025 - The library professional: management, leadership and outreach (Core, 20 Credits)

Year Two
KC7024 - User Behaviour and Interaction Design (Core, 20 Credits)
KC7026 - Masters Dissertation (Core, 60 Credits)
KC7027 - Information and digital literacy (Core, 20 Credits)

Learning Environment

Northumbria uses a range of technologies to enhance your learning, with tools including web-based self-guided exercises, online tests with feedback, videos and tutorials. These tools support and extend the material that is delivered during lectures, and are available anywhere anytime. Group work and peer interaction feature prominently in our learning and teaching, this reflects the practices you’re likely to encounter within the working environment.

You will have 24/7 term-time access to Northumbria’s library, which has over half a million print books as well as half a million electronic books available online. Our library was ranked #2 in the Times Higher Education Student Experience Survey for 2015 and, since 2010, it has been accredited by the UK Government for Customer Service Excellence.

The University has advanced search software and database tools, including NORA Power Search that allows you to use a single search box to get fast results from across a wide and reliable range of academic resources. The use of such software and tools is an important aspect of our information science courses.

Research-Rich Learning

In fast-moving fields like information science it’s particularly important for teaching to take account of the latest research. Northumbria is helping to push out the frontier of knowledge in a range of areas including:
-Digital consumers, behaviours and literacy
-Digital socio-technical design
-Digital libraries, archives and records

As a student, you will be heavily engaged in analysing recent insights from the field of information science. You will undertake a major individual study that will require you to evaluate relevant literature as well as to develop your ideas within the context of existing research. Your study will be tailored to your particular interests but the underlying theme will be the relationships between information, people and technology. Many of our students publish their own research and present at professional and academic conferences, before or soon after graduating.

Give Your Career An Edge

This course is accredited by the Chartered Institute of Library and Information Professionals as well as the Archives and Records Association. This reflects the relevance of the curriculum, which is informed by contact with the employers and close professional links. The accreditation vital if you want to move on to Chartership status once qualified.

The topics and activities in the course have a strong emphasis on employability. For example you will develop practical skills in leadership and strategy within the context of library management. You will also learn how to evaluate and use a range of appropriate technologies for solving problems and delivering seamless services in libraries. Your knowledge and practical skills will help you take a lead on research-informed approaches that will give your employers a valuable advantage.

Your Future

Libraries are being transformed due to the spreading of digital literacy and the changing needs and expectations of users. More than ever before, the delivery of high-quality services relies on library and information professionals who have a strong grasp of the principles and practices of modern library management.

On graduation, you will be well placed to play a role in this new world of libraries. Employers are looking for information professionals who can develop fresh insights through mastery of their subject and critical scholarship. With your Masters qualification, you will be equipped to make a difference, advance your practice and make well-balanced judgements. You could work for a wide range of employers in the public, private and third sector, or you could progress in a career that you have already started. Your Masters qualification can also form the basis for further postgraduate studies at a higher level.

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Are you looking for a distance learning course that gives you the flexibility to combine your existing job, or other commitments, with a Masters-level qualification in the field of records management? This course combines core modules in information science with specialised modules in Recordkeeping Theories and Concepts as well as Recordkeeping Processes, Systems and Tools. Read more
Are you looking for a distance learning course that gives you the flexibility to combine your existing job, or other commitments, with a Masters-level qualification in the field of records management? This course combines core modules in information science with specialised modules in Recordkeeping Theories and Concepts as well as Recordkeeping Processes, Systems and Tools.

This course is designed equally for those who are already information professionals and those who are looking to break into the sector for the first time. To suit those who have existing work commitments, the course is taught via a flexible distance learning mode and it has a slightly extended duration of 16 months. If you would prefer to study full-time on campus, please see MSc Information Science.

All of Northumbria’s information science postgraduate courses are accredited by the Chartered Institute of Library and Information Professionals, and this Records Management pathway also benefits from Archives and Records Association accreditation. These accreditations make our courses stand out and enhance their credibility and currency among employers, and are also crucial for progressing to Chartership status once qualified.

Learn From The Best

Our teaching staff include cutting-edge researchers whose specialisms overlap with the content of this course, helping ensure that teaching is right up-to-date. Specialisms include big data, data mining, decision-making, digital literacy, information behaviour, information retrieval systems, recommender systems, and the link between information science and cognitive psychology.

Our eminent academics have written books that regularly appear on reading lists for information science courses at universities all over the world. They also work as external examiners and reviewers of courses at other UK and non-UK universities. You will be taught by the winner of the 2014 Emmett Leahy Award, which recognises an individual whose contributions and accomplishments have had a major impact on the records and information management profession.

Our course is delivered through the Northumbria iSchool, which is one of only six iSchools in the UK. A hallmark of an iSchool is an understanding that expertise in all forms of information is required for progress in science, business, education and culture. This expertise must cover the uses and users of information, the nature of information itself, as well as information technologies and their applications.

Information Science at Northumbria was established over 70 years ago and has developed in close collaboration with the profession. That dynamic working relationship has allowed us to not only reflect professional requirements, but also to be instrumental in understanding and shaping those requirements.

Teaching And Assessment

Our teaching is linked to what you want to learn and also to what you need to learn in order to achieve greater success in information science. Our long established relationship with employers ensures that you receive the most relevant and up-to-date knowledge to bring innovation, relevance, ethical sensitivity and currency to all you do. There is an emphasis on learning by doing; coursework will include projects, portfolios of work, reports and presentations as well as essays. All this helps you to make sense of the subject, getting a clear understanding of important concepts and theories.

While some assessments contribute to your final grade, there are other assessments that are provided purely to guide your progress and reinforce your learning. You can expect both your tutors and your peers to provide useful comments and feedback throughout the course.

Module Overview
Year One
KC7020 - Information Organisation and Access (Core, 20 Credits)
KC7022 - Information Systems and Technologies (Core, 20 Credits)
KC7023 - Research Methods and Professional Practice (Core, 20 Credits)
KC7039 - Recordkeeping Principles: Theory and Concepts (Core, 20 Credits)

Year Two
KC7024 - User Behaviour and Interaction Design (Core, 20 Credits)
KC7026 - Masters Dissertation (Core, 60 Credits)
KC7038 - Recordkeeping Practice: Processes, systems and tools (Core, 20 Credits)

Learning Environment

As a distance learner you will have full access to our eLearning Portal, ‘Blackboard Learn’, which includes lecture materials, web conferencing, study notes, discussion boards, virtual classrooms and communities. Blackboard Learn brings together all aspects of course management as well as assessment and feedback. Simpler technology is also effective and there’s still the option to reach tutors through a quick telephone call!

You will have 24/7 term-time access to Northumbria’s library, which has over half a million print books as well as half a million electronic books available online. Our library was ranked #2 in the Times Higher Education Student Experience Survey for 2015 and, since 2010, it has been accredited by the UK Government for Customer Service Excellence.

The University has advanced search software and database tools, including NORA Power Search that allows you to use a single search box to get fast results from across a wide and reliable range of academic resources. The use of such software and tools is an important aspect of our information science courses.

Research-Rich Learning

In fast-moving fields like information science it’s particularly important for teaching to take account of the latest research. Northumbria is helping to push out the frontier of knowledge in a range of areas including:
-Digital consumers, behaviours and literacy
-Digital socio-technical design
-Digital libraries, archives and records

As a student, you will be heavily engaged in analysing recent insights from the field of information science. You will undertake a major individual study that will require you to evaluate relevant literature as well as to develop your ideas within the context of existing research. Your study will be tailored to your particular interests but the underlying theme will be the relationships between information, people and technology. Many of our students publish their own research and present at professional and academic conferences, before or soon after graduating.

Give Your Career An Edge

This course is accredited by the Chartered Institute of Library and Information Professionals as well as the Archives and Records Association. This reflects the relevance of the curriculum, which is informed by contact with the employers and close professional links. The accreditation vital if you want to move on to Chartership status once qualified.

The topics and activities in the course have a strong emphasis on employability. For example you will develop practical skills in building strategies for managing an organisation’s records to meet legal, regulatory, organisational and/or societal needs. You will also gain expertise in a range of processes, controls, systems, tools, risk mitigations and best practices. Your knowledge and practical skills will help you take a lead on research-informed approaches that will give your employers a valuable advantage.

Your Future

Records management is crucial for translating today’s massive proliferation of data into actionable insights and usable knowledge. Without proper management, there can be no rigour about checking for compliance, measuring improvements against a baseline, and making informed decisions about when information has reached the end of its lifecycle. All these areas rely on information professionals who have a strong grasp of the principles and practices of 21st century records management.

On graduation, you will be well placed to work for employers who need information professionals with broad expertise in their subject. With your Masters qualification, you will be equipped to make a difference, advance your practice and make well-balanced judgements. You could apply for a wide range of roles in the public, private and third sector, or you could progress in a career that you have already started. Your Masters qualification can also form the basis for further postgraduate studies at a higher level.

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Are you looking to take your knowledge of employment law to the next level? This PGCert course provides knowledge and skills that are directly relevant to the practical employment issues faced by lawyers, HR managers, personnel officers and all those involved in staffing. Read more
Are you looking to take your knowledge of employment law to the next level? This PGCert course provides knowledge and skills that are directly relevant to the practical employment issues faced by lawyers, HR managers, personnel officers and all those involved in staffing.

The course is the first of three stages of the LLM Employment Law in Practice. On completion, you’ll be ready to apply for the postgraduate diploma (PGDip) and then, once you have the diploma, for the LLM.

For the PGCert you’ll study three modules that have been developed in consultation with HR professionals and solicitors. Topics include employment relationships and how to terminate them as well as legal research and study skills at postgraduate level.

The distance learning mode offers a high level of flexibility, allowing you to undertake postgraduate study while also pursuing a career. Supported by the latest technology, you’ll enjoy being part of a collaborative learning community as you continue your professional development.

Please note, optional module choices will be grouped and will run in designated blocks, meaning some module combinations will not be possible. Although every effort is made to ensure that these modules are offered, there may be occasions, for example due to staff sabbaticals, where a module may not be offered or module running order may change.

Learn From The Best

Northumbria has built up an enviable reputation for practical, innovative LLM courses. The combination of teaching excellence and practical relevance ensures that standards remain consistently high. We’re committed to postgraduate studies that will enhance your professional career.

The majority of our tutors are qualified solicitors or barristers, with considerable experience of legal practice. We have expertise in a range of areas, including an international reputation in the fields of evidence and criminal justice studies.

The quality of our teaching has been recognised through a variety of awards and nominations. These include Law Teacher of the Year Award, the Attorney General’s Pro Bono Award, and Northern Law Awards.

Teaching And Assessment

This is a distance learning course and you’ll learn through expertly written learning materials that help you engage with topics in interactive ways. Like other master’s courses there is a significant element of independent learning and self-motivated reflection.

The pace of the course is controlled to make it easier for you to balance work, study and life commitments. Each module includes an optional study day at the University. If you’re unable to attend, you can still watch the recording that will be made available through the eLearning Portal.

We encourage online communities to flourish among all those taking the course, ensuring that you can interact with fellow students. Further support on academic matters is provided by a Personal Tutor who is available to you throughout the course.

Assessment methods are designed to give you feedback as well as to monitor your level of achievement. You can expect both your tutors and your peers to provide useful comments and feedback throughout the course.

Learning Environment

As a distance learner you’ll have full access to our eLearning Portal, ‘Blackboard Learn’, which includes web conferencing, study notes, discussion boards, virtual classrooms and communities. Blackboard Learn brings together all aspects of course management as well as assessment and feedback. You can contact tutors in other ways too, including by email and telephone.

You’ll also have online access to Northumbria’s library, which has half a million electronic books that you can read whenever or wherever you need them. Our library was ranked #2 in the Times Higher Education Student Experience Survey for 2015 and, since 2010, it has been accredited by the UK Government for Customer Service Excellence.

Our specialist Law Practice Library contains practitioner materials as well as a wide variety of journals and law reports. The range and depth of resources reflects our position as the largest law school in the North East region.

Research-Rich Learning

Northumbria’s strong research ethos is an essential aspect of how you will develop as a critical, reflective and independent thinker. As a postgraduate student you’ll develop your research skills to a new and higher level.

Our academics are at the cutting edge of current legal issues, which will enhance your learning experience. They’ll discuss their own research as it relates to the topics you’ll study, and make use of opportunities to involve you in up-to-date enquiry-based learning.

Our research interests include employment law, information rights, international human rights, gender and sexuality, law and development, and sport law. Northumbria University is particularly known for our work in criminal justice.

Give Your Career An Edge

By continuing your professional development, this PGCert will give you an edge in your career. You can extend this edge by progressing to the PGDip stage, for which you can apply on completion of this course.

The distance learning mode means that you can learn as you earn and make a direct connection between your studies and your day-to-day work. The topics in the modules are designed to be immediately relevant to issues that you’re likely to face in the workplace.

When it comes to applying for promotions and considering your career plan, our Careers and Employment Service can help. The Service offers a range of resources as well as support that’s available online and on a one-to-one basis.

Your Future

At the end of the course the logical next step is to enrol on the PGDip Employment Law in Practice followed by the LLM Employment Law in Practice. This will ensure you complete the master’s qualification.

Many of our students are already working as HR professionals, legal practitioners and other professionals who are required to provide advice on the application of employment law. Their qualifications (PGCert / PGDip / LLM) help them stand out from others within today’s competitive jobs market.

As you progress towards your LLM you’ll increasingly build up the transferable skills that employers expect from a master’s graduate from Northumbria University. These include the ability to tackle complex issues through conceptualisation and undertaking research, the ability to contribute to new processes and knowledge, and the ability to formulate balanced judgements when considering incomplete or ambiguous data.

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Description. This degree is designed for graduates wishing to start, or further develop, careers in marketing. Read more
Description

This degree is designed for graduates wishing to start, or further develop, careers in marketing. It explores the principles, theoretical concepts and practice of marketing within the context of business and management and will focus on developing academic and applied skills in Marketing including advertising, brand management and loyalty, customer service, public relations and market research.

The programme will also develop students’ knowledge and skills across a broader range of business and management subjects, including organisations, their management and the changing external environment in which they operate and develop students’ ability to take a strategic overview of business and organisational issues.

An important objective is to provide relevant analytical training in the latest strategic, managerial and industrial developments in Marketing both the public and private sectors. We look at marketing at local, national and global levels developing skills in strategic analysis, problem-solving and decision making.

The programme will prepare students for a career in marketing or in business and management. Students may choose to undertake a dissertation in a business or marketing topic. The Bangor Business School has a Chartered Institute of Marketing student chapter which enables our students to become involved in real life issues and enjoy hands-on experience of Marketing.

MA Business and Marketing course structure

Compulsory modules:

Research Methods
This module equips students with knowledge of intermediate and advanced research methods, which they will encounter in other modules and in their dissertations. The module also provides a basis in research methodology for those who may eventually wish to pursue research degrees.

Marketing Strategy
This module critically evaluates the contributions of various schools of thought in marketing, and examines the relevant analytical models and management practices, with emphasis on the strategic importance of marketing to all organisations.

Management and Organisational Behaviour
This module provides an integrated analysis of management as an academic discipline, drawing on the work of classical and contemporary writers in the field, and as a practical strategic activity in a dynamic environment of continual change.

Corporate Strategy
This module analyses strategic decision-making within business. You will develop a critical understanding of the strategic processes of business management, the interconnections with the functional domains of marketing, human resource management and corporate finance, and the management of knowledge systems.

Human Resource Management
This module develops a critical awareness of the key human resource management issues that arise within organisations. You will examine the theory and practice of human resource management in a variety of organisational settings, including an international dimension.

Marketing Communications
This module will examine the processes by which integrated marketing communications (IMC) programs are planned, developed and executed as well as the influencing factors. Individual communication vehicles included in an Integrated Marketing Communications plan are also explored.

Relationship Marketing
This module builds on the fundamental concepts examined in the Marketing Strategy module by exploring Relationship Marketing theory and practice in a range of global environments and business contexts. Theoretical approaches, integrated with relationship marketing models and analytical tools will be used to develop managerial understanding and competence.

Management Research
This module analyses the philosophical basis for research in the management sciences, and examines a number of key methodological issues and approaches. Research designs for both quantitative and qualitative research methodologies are developed, including interviews, case studies, focus groups, surveys and experiments.

Finance for Managers
This module is designed for those who aim to achieve a basic understanding of financial management and control, and who require an understanding of finance in order to manage an organisation effectively. Financial planning and control are central themes, as well as the appraisal techniques of investment projects.

Plus Optional modules - choose 3 from:

- Business Planning

- European Business

- Knowledge Management

- International Business

- New Venture Creation


Dissertation - approximately 10,000 words

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This Masters course will open the door to a fascinating and fast-moving sector of analytical science that will build on your previous undergraduate studies, in chemistry, biology or other appropriate science courses. Read more
This Masters course will open the door to a fascinating and fast-moving sector of analytical science that will build on your previous undergraduate studies, in chemistry, biology or other appropriate science courses. You will gain knowledge and scientific skills that are directly applicable to the field of forensic science, with prospects of employment in forensic science laboratories as well as in other analytical science laboratories.

The course involves a unique combination of forensic chemistry and forensic biology, covering subjects such as trace evidence, toxicology and DNA analysis. Once you have covered the underlying principles of both areas, you can then specialise in your chosen field for your MSc research project.

The course is accredited by the Chartered Society of Forensic Sciences, which enhances its credibility and currency among potential employers.

This course can also be taken part time - for more information, please view this web-page: https://www.northumbria.ac.uk/study-at-northumbria/courses/forensic-science-dtpfrs6/

Learn From The Best

Our teaching team are active researchers who routinely incorporate their expertise and enthusiasm into their teaching. Many of the staff have worked in forensic science laboratories and have been involved in high profile cases such as the Stephen Lawrence, Joanna Yeates, Suffolk strangler and Jigsaw murder cases. Their areas of research include toxicology, the analysis of fibres and their transfer and persistence and the analysis of ancient DNA.

Academic staff include former forensic biologists, forensic toxicologists, and forensic fibre experts. They continue to maintain close links with the industry including the police and practising forensic scientists. Many of them are well-established within professional forensic science societies and organisations, which directly inform policy and practices within the field.

Teaching And Assessment

Our teaching will give you a solid grounding in all the technical areas that are key to forensic science, while simultaneously developing the higher level of independent thinking and advanced interpretation that is expected at Masters level. To support your learning journey, many of the staff have an ‘open door’ policy which makes it easy to ask questions; it’s also possible to book appointments with them so that you can work through queries about lab work, concepts and theories, and any other aspects of the subject.

We use different types of assessments: some will contribute to your final grade while others will be used to provide you with guidance on your progress and reinforce your learning. You can expect both your tutors and your peers to provide useful comments and feedback throughout the course.

Module Overview
AP0700 - Graduate Science Research Methods (Core, 20 Credits)
AP0703 - Subject Exploration (Core, 20 Credits)
AP0708 - Applied Sciences Research Project (Core, 60 Credits)
AP0723 - Practices & Procedures in Forensic Science (Core, 20 Credits)
AP0724 - Forensic Toxicology & Drugs of Abuse (Core, 20 Credits)
AP0725 - Criminalistics (Core, 20 Credits)
AP0726 - Forensic Genetics (Core, 20 Credits)

Learning Environment

You will have access to a dedicated crime scene house to enable you to examine simulated crime scenes. Students can also access Return to Scene (R2S) software which provides a 360 degree interactive scan of a crime scene allowing you to perform further analysis in detail after you have left the scene. Northumbria University has also invested heavily in an impressive suite of analytical equipment allowing you to gain first-hand experience of the techniques used in operational laboratories.

We use a range of technologies to enhance your learning, with tools including web-based self-guided exercises, online tests with feedback, and electronic discussion boards. These tools support and extend the material that is delivered during lectures.

You will have 24/7 term-time access to Northumbria’s library, which was ranked #2 in the Times Higher Education Student Experience Survey for 2015 and has been accredited by the UK Government for Customer Service Excellence since 2010.

Research-Rich Learning

We host the Northumbria University Centre for Forensic Science and our research directly impacts on what and how you learn. Northumbria is helping to push the frontiers of knowledge in areas such as:
-Forensic fibre comparisons using statistical and chemometric approaches
-DNA profiling in contexts such as injuries to children and poaching of wildlife
-Human genetic and phenotypic variation
-Analytical toxicology

As part of the course, you will undertake a Masters project that will require you to evaluate relevant literature as well as to develop your ideas within the context of existing research. The project will involve information retrieval, critical appraisal, presentation of aims and strategy, development of advanced analytical and problem-solving skills, the discussion and interpretation of results, and the composition of a written dissertation. Each project will be aligned to an active area of research that is specific to an academic member of staff.

Give Your Career An Edge

This course is accredited by the Chartered Society of Forensic Sciences. This reflects the relevance and rigour of the curriculum, and provides assurance of workplace-ready knowledge and application.

The focus on practical laboratory work, combined with the mix of group work, independent learning and professional practice, will help ensure that you develop skills that are transferable to a range of careers and disciplines.

Throughout your time at Northumbria we will prompt you to reflect on your self-development through the Higher Education Achievement Report process. We will also encourage you to take advantage of the services of our Careers and Employment Service such as CV advice and interview preparation.

Your Future

Forensic science has gained a high profile through TV dramas and, in the years ahead the sector is likely to be further transformed by technological advances in a number of fields. With an MSc Forensic Science you will be well-placed to take up a fascinating and rewarding role in forensic science laboratories.

What’s more, by developing the attributes of a Masters student, including the ability to solve complex problems, think critically, and work effectively with others and on your own, you will enhance your employability in all sectors of the analytical science industry. You will also be well equipped to pursue further studies at PhD level.

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Are you interested in gaining a master’s qualification that will equip you for a professional career in real estate surveying? This RICS accredited course includes a specialist pathway for becoming a building surveyor who provides professional advice on the design, development, repair and maintenance of all types of buildings. Read more
Are you interested in gaining a master’s qualification that will equip you for a professional career in real estate surveying? This RICS accredited course includes a specialist pathway for becoming a building surveyor who provides professional advice on the design, development, repair and maintenance of all types of buildings.

The first stage of this course will introduce you to key concepts and frameworks related to built environment disciplines. The second stage is specific to building surveying and will develop your ability to diagnose building defects, refurbish existing buildings, manage maintenance, facilities management and monitor contracts and procurement.

The final stage will be a master’s dissertation that investigates an aspect of how building surveyors assess and analyse property assets.

The course is accredited by the Royal Institution of Chartered Surveyors (RICS), which is a reflection of its relevance and quality and meets the academic requirements for membership.

You’ll study by flexible distance learning. Many of our students combine their studies with jobs in property, construction and a wide range of other industries. We welcome people from a variety of academic backgrounds, not just surveying.

Learn From The Best

You’ll be taught by tutors who have many years of experience in the building surveying sectors. Their professional experience, combined with their on-going active research, will provide an excellent foundation for your learning.

The quality of their research has put Northumbria University among the UK’s top 30 universities for the percentage of research outputs in architecture and built environment that are ranked as world-leading or internationally excellent (Research Excellence Framework 2014).

Our reputation for quality is reflected by the range and depth of our collaborations with industry partners. These collaborations and links help inform our curriculums and ensure input from practitioners.

Teaching And Assessment

This is a distance learning course and you’ll learn through expertly written learning materials that help you engage with topics in interactive ways. Like other master’s courses there is a significant element of independent learning and self-motivated reflection.

The pace of the two-year course is controlled to make it easier for you to balance work, study and life commitments. We encourage online communities to flourish among all those taking the course, ensuring that you can interact with fellow students.

Assessments are designed to give you feedback as well as to monitor your level of achievement. You can expect both your tutors and your peers to provide useful comments and feedback throughout the course. Assessment is coursework based. There are no examinations.

Learning Environment

As a distance learner you’ll have full access to our eLearning Portal, ‘Blackboard Learn’, which includes web conferencing, study notes, discussion boards, virtual classrooms and communities. Blackboard Learn brings together all aspects of course management as well as assessment and feedback. You can contact tutors in other ways too, including by email and telephone.

You’ll also have online access to Northumbria’s library, which has half a million electronic books that you can read whenever or wherever you need them. Our library was ranked #2 in the Times Higher Education Student Experience Survey for 2015 and, since 2010, it has been accredited by the UK Government for Customer Service Excellence.

Research-Rich Learning

As a master’s student you’ll develop your research skills to a new and higher level. Your research supervisor will help you submit a proposal for your master’s dissertation and then discuss its development through to completion in the final semester.

Northumbria’s strong research ethos is an essential aspect of how you will develop as a critical, reflective and independent thinker. Throughout the course your learning will be directly impacted by the teaching team’s active research.

Our specialist interests include innovation in architectural design and urban design with an emphasis on place-making. Northumbria University is also known for Building Information Modelling and novel uses of computational modelling.

Give Your Career An Edge

The course meets a particular need for professional training for graduates who may not have studied building surveying at undergraduate level. During the course you’ll be equipped with the knowledge and skills you’ll need to work in building surveying. At the same time you’ll develop transferable key skills and personal attributes that promote employability and lifelong learning.

The dissertation in addition to the taught modules will promote personal development and a range of interpersonal, intellectual and technical skills.

The course has the additional credibility of being accredited by the Royal Institution of Chartered Surveyors (RICS) for the purpose of graduate membership.

When it comes to applying for jobs and promotions, our Careers and Employment Service offers a range of resources as well as support that’s available online and on a one-to-one basis.

Your Future

This course will open up new opportunities in areas such as building surveying, construction management, project management, property development, and commercial property management.

The course could also lead you to a postgraduate research degree such as an MPhil, PhD and Professional Doctorate. If you decide to start up your own business, it’s good to know that the combined turnover of our graduates’ start-up companies is higher than that of any other UK university.

Whatever you decide to do, you will have the transferable skills that employers expect from a master’s graduate from Northumbria University. These include the ability to tackle complex issues through conceptualisation and undertaking research, the ability to contribute to new processes and knowledge, and the ability to formulate balanced judgements when considering incomplete or ambiguous data.

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Are you interested in gaining a master’s qualification that will equip you for a professional career in surveying? This RICS accredited course includes a specialist pathway for becoming a quantity surveyor, also known as a construction cost consultant. Read more
Are you interested in gaining a master’s qualification that will equip you for a professional career in surveying? This RICS accredited course includes a specialist pathway for becoming a quantity surveyor, also known as a construction cost consultant.

The first stage of this course will introduce you to key concepts and frameworks related to built environment disciplines. The second stage is specific to quantity surveying and will develop your knowledge of writing specifications, tendering, managing contracts and projects, procurement, construction law and dispute resolution.

The final stage will be a master’s dissertation that investigates an aspect of how quantity surveyors manage the costs of construction projects while ensuring the required standards and quality.

The course is accredited by the Royal Institution of Chartered Surveyors (RICS), which is a reflection of its relevance and quality and meets the academic requirements for membership.

You’ll study by flexible distance learning. Many of our students combine their studies with jobs in property, construction or a wide range of other industries. We welcome people from a variety of academic backgrounds, not just surveying.

Learn From The Best

You’ll be taught by tutors who have many years of experience in the property and construction sectors. Their professional experience, combined with their on-going active research, will provide an excellent foundation for your learning.

The quality of their research has put Northumbria University among the UK’s top 30 universities for the percentage of research outputs in architecture and built environment that are ranked as world-leading or internationally excellent (Research Excellence Framework 2014).

Our reputation for quality is reflected by the range and depth of our collaborations with industry partners. These collaborations and links help inform our curriculums and ensure input from practitioners.

Teaching And Assessment

This is a distance learning course and you’ll learn through expertly written learning materials that help you engage with topics in interactive ways. Like other master’s courses there is a significant element of independent learning and self-motivated reflection.

The pace of the two-year course is controlled to make it easier for you to balance work, study and life commitments. We encourage online communities to flourish among all those taking the course, ensuring that you can interact with fellow students.

Assessments are designed to give you feedback as well as to monitor your level of achievement. You can expect both your tutors and your peers to provide useful comments and feedback throughout the course. Assessment is coursework based. There are no examinations.

Module Overview
Year One
KA7016 - Economics and Business Environment (Core, 20 Credits)
KA7050 - Law and Quantity Surveying Professional Practice (Core, 20 Credits)
KA7054 - Construction and Sustainable Technologies (Core, 20 Credits)
KA7055 - Dissertation Preparation Module (Core, 0 Credits)

Year Two
KA7018 - Quantity Surveying Practice and Management (Core, 20 Credits)
KA7032 - Dissertation (Core, 60 Credits)
KA7041 - Contract Administration and Practice (Core, 20 Credits)
KA7044 - Construction Economics (Core, 20 Credits)

Learning Environment

As a distance learner you’ll have full access to our eLearning Portal, ‘Blackboard Learn’, which includes web conferencing, study notes, discussion boards, virtual classrooms and communities. Blackboard Learn brings together all aspects of course management as well as assessment and feedback. You can contact tutors in other ways too, including by email and telephone.

You’ll also have online access to Northumbria’s library, which has half a million electronic books that you can read whenever or wherever you need them. Our library was ranked #2 in the Times Higher Education Student Experience Survey for 2015 and, since 2010, it has been accredited by the UK Government for Customer Service Excellence.

Research-Rich Learning

As a master’s student you’ll develop your research skills to a new and higher level. Your research supervisor will help you submit a proposal for your master’s dissertation and then discuss its development through to completion in the final semester.

Northumbria’s strong research ethos is an essential aspect of how you will develop as a critical, reflective and independent thinker. Throughout the course your learning will be directly impacted by the teaching team’s active research.

Our specialist interests include construction management and economics - including economic aspects of sustainability, innovation in architectural design and urban design with an emphasis on place-making. Northumbria University is also known for Building Information Modelling and novel uses of computational modelling.

Give Your Career An Edge

The course meets a particular need for professional training for graduates who may not have studied quantity surveying at undergraduate level. During the course you’ll be equipped with the knowledge and skills you’ll need to work in quantity surveying. At the same time you’ll develop transferable key skills and personal attributes that promote employability and lifelong learning.

The dissertation in addition to the taught modules will promote personal development and a range of interpersonal, intellectual and technical skills.

The course has the additional credibility of being accredited by the Royal Institution of Chartered Surveyors (RICS) for the purpose of graduate membership.

When it comes to applying for jobs and promotions, our Careers and Employment Service offers a range of resources as well as support that’s available online and on a one-to-one basis.

Your Future

This course will open up new opportunities in areas such as quantity surveying, construction management, project management and property development.

The course could also lead you to a postgraduate research degree such as an MPhil, PhD and Professional Doctorate. If you decide to start up your own business, it’s good to know that the combined turnover of our graduates’ start-up companies is higher than that of any other UK university.

Whatever you decide to do, you will have the transferable skills that employers expect from a master’s graduate from Northumbria University. These include the ability to tackle complex issues through conceptualisation and undertaking research, the ability to contribute to new processes and knowledge, and the ability to formulate balanced judgements when considering incomplete or ambiguous data.

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Are you interested in gaining a master’s qualification that will equip you for a professional career in surveying? This course includes a specialist pathway in real estate. Read more
Are you interested in gaining a master’s qualification that will equip you for a professional career in surveying? This course includes a specialist pathway in real estate.

The first stage of this RICS accredited course will introduce you to key concepts and frameworks related to built environment disciplines. The second stage is specific to real estate and will develop your ability to value commercial property, manage property assets, analyse property market data, evaluate property proposals, ensure compliance with planning policy frameworks, and acquire sites for building.

The final stage will be a master’s dissertation that investigates an aspect of how real estate professionals operate in complex and unpredictable environments.

The course is accredited by the Royal Institution of Chartered Surveyors (RICS), which is a reflection of its relevance and quality and meets the academic requirements for membership.

You’ll study by flexible distance learning. Many of our students combine their studies with jobs in property, construction and a wide range of other industries. We welcome people from a variety of academic backgrounds, not just surveying.

Learn From The Best

You’ll be taught by tutors who have many years of experience in the property sector. Their professional experience, combined with their on-going active research, will provide an excellent foundation for your learning.

The quality of their research has put Northumbria University among the UK’s top 30 universities for the percentage of research outputs in architecture and built environment that are ranked as world-leading or internationally excellent (Research Excellence Framework 2014).

Our reputation for quality is reflected by the range and depth of our collaborations with industry partners. These collaborations and links help inform our curriculums and ensure input from practitioners.

Teaching And Assessment

This is a distance learning course and you’ll learn through expertly written learning materials that help you engage with topics in interactive ways. Like other master’s courses there is a significant element of independent learning and self-motivated reflection.

The pace of the two-year course is controlled to make it easier for you to balance work, study and life commitments. We encourage online communities to flourish among all those taking the course, ensuring that you can interact with fellow students.

Assessments are designed to give you feedback as well as to monitor your level of achievement. You can expect both your tutors and your peers to provide useful comments and feedback throughout the course. Assessment is coursework based. There are no examinations.

Module Overview
Year One
KA7016 - Economics and Business Environment (Core, 20 Credits)
KA7052 - Law and Real Estate Professional Practice (Core, 20 Credits)
KA7054 - Construction and Sustainable Technologies (Core, 20 Credits)
KA7055 - Dissertation Preparation Module (Core, 0 Credits)

Year Two
KA7020 - Property Valuation (Core, 20 Credits)
KA7021 - Urban Planning and Development (Core, 20 Credits)
KA7032 - Dissertation (Core, 60 Credits)
KA7036 - Real Estate Law & Asset Management (Core, 20 Credits)

Learning Environment

As a distance learner you’ll have full access to our eLearning Portal, ‘Blackboard Learn’, which includes web conferencing, study notes, discussion boards, virtual classrooms and communities. Blackboard Learn brings together all aspects of course management as well as assessment and feedback. You can contact tutors in other ways too, including by email and telephone.

You’ll also have online access to Northumbria’s library, which has half a million electronic books that you can read whenever or wherever you need them. Our library was ranked #2 in the Times Higher Education Student Experience Survey for 2015 and, since 2010, it has been accredited by the UK Government for Customer Service Excellence.

Research-Rich Learning

As a master’s student you’ll develop your research skills to a new and higher level. Your research supervisor will help you submit a proposal for your master’s dissertation and then discuss its development through to completion in the final semester.

Northumbria’s strong research ethos is an essential aspect of how you will develop as a critical, reflective and independent thinker. Throughout the course your learning will be directly impacted by the teaching team’s active research.

Our specialist interests include innovation in architectural design and urban design with an emphasis on place-making, planning and regeneration. Northumbria University is also known for Building Information Modelling and novel uses of computational modelling.

Give Your Career An Edge

The course meets a particular need for professional training for graduates who may not have studied real estate surveying at undergraduate level. During the course you’ll be equipped with the knowledge and skills you’ll need to work in real estate surveying. At the same time you’ll develop transferable key skills and personal attributes that promote employability and lifelong learning.

The dissertation in addition ot the taught modules will promote your personal development and a range of interpersonal, intellectual and technical skills.

The course has the additional credibility of being accredited by the Royal Institution of Chartered Surveyors (RICS) for the purpose of graduate membership.

When it comes to applying for jobs and promotions, our Careers and Employment Service offers a range of resources as well as support that’s available online and on a one-to-one basis.

Your Future

This course will open up new opportunities in areas such as real estate, , property development, and commercial property management.

The course could also lead you to a postgraduate research degree such as an MPhil, PhD and Professional Doctorate. If you decide to start up your own business, it’s good to know that the combined turnover of our graduates’ start-up companies is higher than that of any other UK university.

Whatever you decide to do, you will have the transferable skills that employers expect from a master’s graduate from Northumbria University. These include the ability to tackle complex issues through conceptualisation and undertaking research, the ability to contribute to new processes and knowledge, and the ability to formulate balanced judgements when considering incomplete or ambiguous data.

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