• Birmingham City University Featured Masters Courses
  • University of Bristol Featured Masters Courses
  • University of Surrey Featured Masters Courses
  • Northumbria University Featured Masters Courses
  • Cardiff University Featured Masters Courses
  • University of Northampton Featured Masters Courses
  • Xi’an Jiaotong-Liverpool University Featured Masters Courses
De Montfort University Featured Masters Courses
EURECOM Featured Masters Courses
University of Dundee Featured Masters Courses
Imperial College London Featured Masters Courses
Ulster University Featured Masters Courses
"customer" AND "experienc…×
0 miles

Masters Degrees (Customer Experience Management)

We have 271 Masters Degrees (Customer Experience Management)

  • "customer" AND "experience" AND "management" ×
  • clear all
Showing 1 to 15 of 271
Order by 
By the end of the program, students will have acquired the key competencies to manage fashion, design and luxury companies successfully and will be able to evolve professionally within the cosmopolitan, culture-intensive and hypercompetitive environment typical of these industries. Read more

Objectives

By the end of the program, students will have acquired the key competencies to manage fashion, design and luxury companies successfully and will be able to evolve professionally within the cosmopolitan, culture-intensive and hypercompetitive environment typical of these industries.

LOCATIONS

Students have the opportunity to follow the MSc in Fashion, Design and Luxury Management program in the following locations:

- Grenoble - http://en.grenoble-em.com/grenoble-vibrant-and-welcoming
- Paris - http://en.grenoble-em.com/paris
- London

WHY CHOOSE TO DO A MSC IN FASHION, DESIGN AND LUXURY MANAGEMENT?

The MSc in Fashion, Design and Luxury Management is designed to provide international companies in these industries with the profiles they need to be highly competitive in a complex environment.

The fashion, design and luxury industries are design-intensive and innovation-oriented industries, providing very good opportunities for growth in a hypercompetitive environment. For this reason, companies in these industries are seeking to recruit experts aware of the specific dynamics of these fields, able to manage companies and develop brands in a successful way.

Students enrolled in the MSc Fashion, Design and Luxury Management will benefit from a high-level faculty with both academic and professional experience.

Taught entirely in English, this program offers students the international perspective and the industry-specific culture they will need in order to become skilled managers in these hypercompetitive industries.

Through their coursework, students will acquire the management tools and techniques and the overall industry culture needed to develop and govern fashion, design and luxury brands in a highly competitive global and complex environment. The course covers essential management skills as well as more industry-specific competencies:

- Principles of luxury and luxury brand management
- Luxury sectorial analysis
- Technology and innovation in the fashion and design business
- Creative fundamentals of fashion and design
- Sustainable design, luxury and fashion management.

Program

MANAGEMENT ESSENTIALS

- Intercultural Management and International Negotiations
- Global Leadership and People Management
- International Trade
- Marketing
- Branding and Brand Equity Management
- Strategic Management
- Finance and Accounting

FASHION, DESIGN & LUXURY MANAGEMENT

- Technology and Innovation in the Fashion and Design Business
- Industrial Design
- Interior Design and Merchandising
- Sustainable Luxury and Design
- Luxury Sectorial Analysis:
- Food, Wine and Hospitality
- Boats, Cars and Motorbikes
- Jewelry and Watches
- Perfumes, Cosmetics and Eyewear
- Accessories and Leather Goods

- Distribution Channels and Digital Marketing in the Fashion Industry
- Fundamentals of Fashion and Design
- Principles of Luxury and Managing Luxury Brands
- Integrated Communications Strategy
- Production, Operations, Purchasing and Supply Chain in the Fashion Industry
- Customer Management and Customer Intelligence
- The Legal Context of the Design and Fashion Industry

STUDY TRIPS

Students will take part in an international study trip of one week in one European Fashion Capital. They will have the opportunity to meet with leading industry professionals and visit companies in the fashion, design and luxury industries.

During the company visits students will work on a project relating to one of these industries and in alignment with their future career ambitions.

INTERNSHIP

Each student will undertake an internship of a minimum of three months in a company of their choice at the end of the classroom part of the program. The internship will contribute directly to the content of the Final Management Project and may take place anywhere in the world.

FINAL MANAGEMENT PROJECT

The second year of the program is dedicated to the Final Management Project which will be undertaken under the supervision of a GGSB professor.
Students will focus on a management aspect of the fashion, design and luxury industries; they are also encouraged to choose the subject of the Final Management Project in coherence with their future career goals. It is possible to complete the project in parallel with an employment or an internship in France or abroad.

FOREIGN LANGUAGES

Foreign language skills are essential in a globally competitive business environment. The program is taught in English, and no prior knowledge of French is required to attend the program. Students have the possibility of learning French or another foreign language such as Spanish or Chinese during the program.
This language component, although not compulsory, is highly recommended for students who intend to pursue an international career, since companies in the Fashion, Design and Luxury industry are currently recruiting personnel speaking the language of the country in which they are based, in addition to English and in-demand languages like Chinese or Russian.

LOCATION

The MSc in Fashion, Design and Luxury Management will be offered at the GGSB Grenoble, Paris and London campuses.

PROGRAM BENEFITS

Students enrolled in the program will:

- Acquire and develop the specific management skills required for a successful career in fashion, design, and luxury industries
- Benefit from teaching staff with extensive scientific and professional industry experience
- Enjoy study trips with visits to companies and industry-specific fairs and events
- Study in a multicultural and creative learning environment
- Understand the creation of value in the fashion, design and luxury industries

Careers

It is expected that graduates of this MSc program will either take up positions in multinational companies in the fashion, design and luxury industries or will become entrepreneurs able to found and develop their own companies.

The program will prepare graduates for positions in sourcing, purchasing, product development, product management, public relations, events, store retail management, people management and entrepreneurship.

Admission

Candidates should have excellent written and oral communication skills, as well as strong interpersonal skills and the motivation to pursue an international career.

No prior knowledge of the fashion, design and luxury management industries is required, but applicants should demonstrate a strong interest in this area and have a clear idea of how the program will help them achieve career goals.

ENTRY REQUIREMENTS

- Bachelor-level undergraduate degree in any subject with good grade average.
- Work experience is not compulsory.
- Fluency in English (see test requirements below).

Read less
The Management program is designed for students who wish to play an active role in managerial processes typical of companies operating in a global market. Read more

The Management program is designed for students who wish to play an active role in managerial processes typical of companies operating in a global market. Students will explore areas critical to every business enterprise, including accounting, organizational behavior, business communication, and strategic management.

Learning objectives

The course provides advanced training in the key areas of management and business administration in global contexts. A major strength of the program is the combination of strong analytical foundation and applications to real world issues. Students will learn to integrate international management and innovation issues, as well as industry and economy related competences for understanding changing global organizations. Several teaching methods are used, including group project work, case studies, role-plays, and simulations.

Career opportunities & professional recognition

The program opens up a wide range of career opportunities. Graduates have both the technical knowledge and the methodological tools suited to pursue professional and managerial careers in large corporations dealing with international and multicultural issues, as well as smaller and national companies implementing and managing international processes and strategies.

Curriculum

First year credits

● Mathematics for management (8 ECTS/CFU)

● Transnational business law (8 ECTS/CFU)

● Managerial economics (8 ECTS/CFU)

● Four elective courses (32 ECTS/CFU) among

○ Corporate strategy

○ Corporate finance (advanced)

○ Customer-based marketing strategy

○ Financial accounting and analysis (advanced)

○ HR management

○ Management control systems

○ Supply chain management

Second year credits

● One elective course among the Economic courses (8 ECTS/CFU):

○ International economics

○ Monetary economics and asset pricing

○ Political economy of the European Union

○ Labor economics

● Three elective courses (24 ECTS/CFU) among:

○ Business communication

○ Change management

○ International corporate finance

○ Management information systems

○ Project management

○ Performance measurement

○ Work and organizational psychology

● Business Lab: introductory course (4 ECTS/CFU)

● Field project or Internship (8 ECTS/CFU)

● Business Lab course (1 out of the following, 8 ECTS/CFU)

○ Brand management

○ Corporate governance and social responsibility

○ Cross cultural management

○ Entrepreneurship

○ International business management

○ Public management

● Thesis (12 ECTS/CFU)

The Business lab is the core of the program which foresees the integration of fifteen business partners divided into five themed sectors:

● Consulting firms

● Multinational firms

● Luxury and fashion

● Small and medium enterprises

● Healthcare organizations

The integration will be carried out through the involvement of testimonials, case studies, etc. as well as student participation in a field project or internship. Please note that students will be assigned to the project/internship based on the demand for each of the sectors and overall student performance.

Employment rate

Ninety percent of Università Cattolica’s graduates from the Management sector enter into the work force within twelve months of graduating.

Professional recognition

Our management and business courses are recognized by the Italian industry as one of the most valuable and skilled. This is demonstrated by our employer reputation and links to the business sector.

World class opportunities

The quality of our graduates are known to leading global management companies which specifically come to our Milan campus to present their companies and recruit the most brilliant students for their graduate schemes.

You matter

Your personalized learning experience starts here. Build your curriculum to focus on your interests, or to get a broad understanding of managerial issues.



Read less
OVERVIEW. The course will develop the strategic skills you need for a management or leadership career in hospitality and tourism, enabling you to successfully develop and run a wide range of business operations. Read more

OVERVIEW

The course will develop the strategic skills you need for a management or leadership career in hospitality and tourism, enabling you to successfully develop and run a wide range of business operations.

The tourism and hospitality industries continue to grow significantly, which means that highly skilled, agile, problem-solving leaders are always in demand. This master’s degree course in international tourism and hospitality management offers in-depth understanding of the opportunities and challenges in these sectors, and provides the strategic skills you’ll need to begin an exciting leadership career.

You may have just completed your undergraduate studies (which need not be related to hospitality or tourism) and may be looking for a move into tourism and hospitality. Perhaps you’ve already been working for a while, and now’s the time to change or accelerate your career. This programme welcomes all highly motivated students regardless of prior study or career experience.

WHY CHOOSE THIS COURSE?

We have excellent links with top employers, including the world-renowned The Ritz London (where students have enjoyed work-experience opportunities), and you’ll have many opportunities for exposure to the workplace and employers in the UK and overseas.

You’ll graduate with a sound understanding of the hospitality and tourism industries, including how to run an operation successfully and profitably. Your learning will be not only highly practical, but also rooted in the global context – preparing you to be career-ready for working, or doing business with, organisations anywhere in the world. There is the opportunity for an overseas field trip, and you could arrange to do an internship or real client consultancy project in another country.

You’ll also develop a range of skills which will transfer across to any other industry, including principles of management, and softer skills such as communication and teamwork.

MODULES

• Sustainable Strategy – from Planning to Implementation

• Finance, Funding and Legislative Frameworks for Success

• Global HRM Strategies

• Project Management

• Operations Management in Travel and Tourism

• International Hospitality and Tourism Marketing

• Customer Experience Management

• Events and Destination Management

• Business and Management Research Methods

Project options

• Internship

• Consulting Project

• Entrepreneurship Project

• Simulation

• Dissertation

ACCREDITATION

Upon successful completion of the programme and selected modules you will be awarded the CMI Level 7 Certificate in Strategic Management and Leadership*.

*Subject to registering as a CMI member

SCHOLARSHIP OPPORTUNITIES

Coventry University London is delighted to have recently launched a number of scholarships to UK and International students. You can find out more about our Scholarships by viewing our website.

FUTURE PROSPECTS

“At The Ritz London we are very keen to work with established universities to develop future managers for the hospitality industry. Partnerships such as this are vital to develop students so that they are equipped with sound practical experience as well as theoretical knowledge when they leave university.” - Joanne Meredith, Head of Human Resources, The Ritz London



Read less
The Rome Business School’s Master in Food and Beverage Management is the ideal academic course for professionals seeking a . Read more

The Rome Business School’s Master in Food and Beverage Management is the ideal academic course for professionals seeking a world-class degree programme in these disciplines, leading to a successful global career in the Food & Wine industry.

With the Rome Business School’s international perspective, the programme offers a unique learning experience and a global professional exposure, enabling participants to study in one of the best cities of the world or online. The programme’s quality teachingand networking services all contribute to make it the perfect fit for anyone who is looking to rise to the top in the world of food and beverage industry.

 

Objectives

In particular, on completing the programme, participants will be able to:

  • Identify and develop effective managerial strategies for food & beverage industry companies
  • Develop a business plan for food & beverage industry companies
  • Utilise the most advanced marketing techniques to promote food & beverage industry companies and products
  • Apply planning, financial management, and management control principles to the food & beverage industry
  • Understand and utilise project management techniques
  • Understand and apply process and supply techniques to the food & beverage context
  • Master the use of new technologies within food & beverage industry companies
  • Understand the food & beverage industry start-up ecosystem

 

Target Recipients

The Master in Food and Beverage Management is a course of excellence designed for young persons who wish to start a career in the Food & Wine industry, and to professionals in the food & beverage production chain and restauration industries —or in other sectors closely linked to them—who aspire to set out on a path to grow within their organisation, to start up an enterprise in an opportunity rich but ever more complex context, and/or to complete their training path by obtaining a certification specifically conceived for the food and beverage industry.

On completion of this training course, the attendees will be able to work, among other profiles, as:

  • Consultants for the creation of start-ups within the restauration industry
  • Consultants for corporate repositioning
  • Food & Wine Managers
  • Banqueting Managers
  • Hotel chain Retail & Sales Managers
  • Public Relations Managers

Contents

Introduction and Scenario

The Food and Beverage and Agri-Food System

Food and Beverage Industry Management

Basics of management: elements of corporate strategy and organisation

Economics and food company management

Marketing management and digital marketing

Accountancy and management control

Basics of Project Management

Business Planning

Human Resource Management

From the concept to the project: defining a project’s guidelines through the creation of the Concept

Geomarketing analysis

Aesthetic and functional design: identifying structural needs/required spaces and their distribution / defining a layout

Administrative requirements to set up a business / verifying the suitability of a location

Job Health and Safety: regulations and documents

 

Food Management

Retail & sales management

Supplier selection

Food cost control

Menu engineering

Restaurant and Kitchen layout

Practice Lab: visits to producers

 

Beverage Management

Retail & sales management

Supplier selection

Beverage cost control

Wine and beverage list engineering

Wine cellar layout

Practice Lab: visits to producers

 

Marketing and Communication for Food and Beverage

Food and Beverage industry marketing

Restauration services marketing

Digital marketing

Brand management – Image and Brand Identity

Food, Wine, and Mass Media – communication tools (food guides, industry publications/websites, newsletters)

Storytelling applied to Food & Wine products and services

Content management

Social media management for the Food and Beverage industry

Food & Wine audio-visual communication

Customer care

Food and Beverage events and the role of Public Relations

Case studies

Agri-food product marketing and brand management

Wine marketing and brand management

Marketing strategies applied to industry contents: case histories and testimonials

Food and Beverage industry innovation and strategies

Internationalisation strategies

New technologies: from production chain to service

Launching a start-up in the Food and Beverage industry

Extracurricular activities

As part of the course, a Cooking Teambuilding and/or Gastronomic Walking Tour event is organised in Rome’s Old Town to understand the cultural context within which the various made in Italy Food and Beverage service and restauration of excellence activities insert themselves, with the aim of understanding its various formats and business models.

 

Structure (12 months)

The Rome Business School’s Master’s Degree in Food and Beverage Management is structured in:

  • 6 months of lectures (twice a week)
  • 6 months of international internship and project work
  • Company visits
  • Personalized career services
  • Cultural programme
  • Seminars and events



Attendance formulas

The Master in Food and Beverage Management may be attended in the following formulas:

  • On Campus, at the Rome Business School Rome headquarters.
  • Online (Distance Learning), through a cutting edge e-learning platform with live lectures and a great teacher-student interaction.


Read less
This MSc Business Management course is focused on your career. With this master's degree accredited by the Association of MBAs (AMBA) and the Chartered Management Institute (CMI) you will be ready for a successful international career with a commercial or not-for-profit organisation. Read more

This MSc Business Management course is focused on your career. With this master's degree accredited by the Association of MBAs (AMBA) and the Chartered Management Institute (CMI) you will be ready for a successful international career with a commercial or not-for-profit organisation.

On this MSc Business Management course you will learn to identify, analyse and evaluate a range of business related issues. You will develop suitable responses to these problems and be able to select the most appropriate course of action.

With a wide range of optional modules, you can specialise in an area of business such as Human Resource Management, Entrepreneurship, Economics or Marketing. If you would like some flexibility within your master’s, the MSc Business Management is the course for you.

Course content

Compulsory modules

On the MSc Business Management course you will study compulsory modules and then choose between completing a dissertation or synoptic research project.

  • Research Methods
  • Operations and Process Management
  • Introduction to the Principles of Marketing
  • Finance and Accounting for Business
  • Global Strategic Management
  • Developing Skills for Business Leadership
  • Managing the Contemporary Organisation

Optional modules

You can take two of a range of optional modules that we offer throughout the year. These are available during different semesters – for more information please refer to the course structure diagram. Some optional modules may be dependent on student numbers.

  • Understanding Customer Behaviour
  • Global Marketing Strategy
  • International Trade and Globalisation
  • Principles of International Business Economics
  • Resourcing, Talent and Performance Management
  • Managing Employment Relations
  • Entrepreneurship
  • Planning for New Business Ventures
  • Strategic Business Simulation
  • Corporate Governance and Social Responsibility
  • Strategic Business Simulation (CSR focus)

Capstone Module Choice

You will choose one of the following capstone modules that best suits your academic interests or professional development requirements.

  • Dissertation
  • Synoptic Research Project
  • Client Project

Please see the course structure chart for September entry. 

Please see the course structure chart for January entry.

Chartered Management Institute (CMI) Accreditation

This course is dual accredited by CMI – a CMI accreditation means you have the option to graduate with your degree and gain a professional CMI qualification (Level 7 in Strategic Management and Leadership) and there’s no extra study involved. This accreditation is not only a hallmark of excellence, but also provides you with benefits. For example, student members can access online content, networking events, company visits, online seminars and mentoring.

Teaching and learning

Much of the teaching on the course takes the form of interactive workshops, but there are also lectures from staff and visiting speakers. Lectures, discussions, role-play exercises and seminars are linked with selected case studies and assessments to strengthen your practical analysis and decision-making skills. You will have the opportunity to develop your skills in working as part of a team through structured group assignments.

Teaching staff at the Business School are researchers and/or from an industry background with an in-depth practical experience of business and management issues. Visiting speakers from business, industry, consultancies and research bodies provide further input.

Approach to assessment

Each module is assessed individually, generally on the quality of written or visual presentation work, and to some extent on verbal presentations. Assessment methods may include reports, seminar papers, formal written examinations, in-class tests, project work, visual and verbal presentations, workshops, simulations, oral exams (viva) and practical exercises. The majority of assessments are based on individual assignments, but there is some assessed group work.

Specialist facilities

At Headington we have developed outstanding facilities. Our John Henry Brookes Building is the most significant project in the history of Oxford Brookes University. . Find out more about the John Henry Brookes Building.

We have invested over £30m to create modern teaching and learning facilities and created a new home at Headington for the Business School.

Completed in 2017 it contains:

  • 30 teaching rooms and a collaborative lecture theatre.
  • A new Main Hall with soundproof wall, perfect for teaching and events like graduations.
  • Social learning spaces and a cafe.
  • A new gateway into the Headington Campus.

Our library provides specialist business resources (both hard copy and via online access) to UK and overseas companies' annual reports, statistics on all aspects of business and management, a wide range of constantly updated key texts, and postgraduate MA, MBA, MSc and PhD theses.

Field trips

By listening to our students and recognising the need for practice-oriented business and management education, we have introduced new ways to engage with companies from the public and the non-profit sector. You will have the opportunity to visit various company sites organised through our extensive network of corporate contacts and the Chartered Management Institute. We also host a number of guest speakers throughout the year who bring their business and management experience and expertise to the classroom.

We offer an International Business in Practice Study Trip module. The purpose of this study trip is to give postgraduate students a hands-on, intensive experience with the ideas and practices of global business. The programme will include presentations from local management executives and experts. Students will have direct interaction with management executives and practices through site visits to major corporations and agencies.

This study trip is voluntary and all costs associated with the trip will need to be funded by you. It is not linked to university assessments in any way. If you successfully complete this module you will have the following non-credit bearing module recorded on your transcript: P58335 International Business in Practice: Study Trip.

Field trips are optional and incur a cost.



Read less
This MSc Business Management (Marketing) course is focused on your career. With this master's degree accredited by the Association of MBAs (AMBA) and the Chartered Management Institute (CMI) you will be ready for a successful international career with a commercial or not-for-profit organisation. Read more

This MSc Business Management (Marketing) course is focused on your career. With this master's degree accredited by the Association of MBAs (AMBA) and the Chartered Management Institute (CMI) you will be ready for a successful international career with a commercial or not-for-profit organisation.

On this course you will learn to identify, analyse and evaluate a range of business related issues. You will develop suitable responses to these problems and be able to select the most appropriate course of action.

This specialism enables you to focus your studies within the area of Marketing. Focusing on the marketing discipline will prepare you for a range of careers. These include product and brand management, market analysis and research, customer relationship and services management, direct marketing, digital marketing, public relations, media and advertising. Studying the Marketing specialism means you will take several Marketing focused modules and your final degree will be awarded as MSc Business Management (Marketing).

Course content

Modules

On the MSc Business Management (Marketing) course you will study the modules listed below, and then choose between completing a dissertation, a synoptic research project or work-based project. Please also refer to the course structure charts: September Entry and January Entry

  • Research Methods
  • Operations and Process Management
  • Introduction to the Principles of Marketing
  • Finance and Accounting for Business
  • Global Strategic Management
  • Developing Skills for Business Leadership
  • Managing the Contemporary Organisation
  • Understanding Customer Behaviour
  • Global Marketing Strategy

Capstone Module Choice

You will choose one of the following capstone modules that best suits your academic interests or professional development requirements.

  • Dissertation
  • Synoptic Research Project
  • Client Project

Chartered Management Institute (CMI) Accreditation

This course is dual accredited by CMI – a CMI accreditation means you have the option to graduate with your degree and gain a professional CMI qualification (Level 7 in Strategic Management and Leadership) and there’s no extra study involved. This accreditation is not only a hallmark of excellence, but also provides you with benefits. For example, student members can access online content, networking events, company visits, online seminars and mentoring.

Teaching and learning

Much of the teaching on this course takes the form of interactive workshops, but there are also lectures from staff and visiting speakers. Lectures, discussions, role-play exercises and seminars are linked with selected case studies and assessments to strengthen your practical analysis and decision-making skills. You will have the opportunity to develop your skills in working as part of a team through structured group assignments.

Teaching staff at the Business School are academic researchers and/or from an industry background with an in-depth practical experience of business and management issues. Visiting speakers from business, industry, consultancies and research bodies provide further input.

Approach to assessment

Each module is assessed individually, generally on the quality of written or visual presentation work, and to some extent on verbal presentations. Assessment methods may include reports, seminar papers, formal written examinations, in-class tests, project work, visual and verbal presentations, workshops, simulations, oral exams (viva) and practical exercises. The majority of assessments are based on individual assignments, but there is some assessed group work.

Specialist facilities

At Headington we have developed outstanding facilities. Our John Henry Brookes Building is the most significant project in the history of Oxford Brookes University. . Find out more about the John Henry Brookes Building.

We have invested over £30m to create modern teaching and learning facilities and created a new home at Headington for the Business School.

Completed in 2017 it contains:

  • 30 teaching rooms and a collaborative lecture theatre.
  • A new Main Hall with soundproof wall, perfect for teaching and events like graduations.
  • Social learning spaces and a cafe.
  • A new gateway into the Headington Campus.

Our library provides specialist business resources (both hard copy and via online access) to UK and overseas companies' annual reports, statistics on all aspects of business and management, a wide range of constantly updated key texts, and postgraduate MA, MBA, MSc and PhD theses.

Field trips

By listening to our students and recognising the need for practice-oriented business and management education, we have introduced new ways to engage with companies from the public and the non-profit sector. You will have the opportunity to visit various company sites organised through our extensive network of corporate contacts and the Chartered Management Institute. We also host a number of guest speakers throughout the year who bring their business and management experience and expertise to the classroom.

We offer an International Business in Practice Study Trip module. The purpose of this study trip is to give postgraduate students a hands-on, intensive experience with the ideas and practices of global business. The programme will include presentations from local management executives and experts. Students will have direct interaction with management executives and practices through site visits to major corporations and agencies.

This study trip is voluntary and all costs associated with the trip will need to be funded by you. It is not linked to university assessments in any way. If you successfully complete this module you will have the following non-credit bearing module recorded on your transcript: P58335 International Business in Practice: Study Trip.

Field trips are optional and incur a cost



Read less
Put your organisational skills to the test and learn to help businesses manage the production and delivery of products and services in an increasingly globalised marketplace. Read more

Put your organisational skills to the test and learn to help businesses manage the production and delivery of products and services in an increasingly globalised marketplace. Operations management is all about how to organise the production and delivery of products and services. Gain the knowledge and skills to ensure that processes run smoothly, particularly in the face of opportunities and challenges arising from the increasingly global reach of business

  • Cover the service, manufacturing, public and private sectors, showing how operations management, project management and supply chain management work
  • Opportunity to concentrate on particular aspects of operations management, supply chain management, project management and process improvement
  • Prepare for a career as a professional operations, project or supply chain manager
  • Strong foundation for progression to a PhD or an academic career within the field
  • Opportunity to concentrate on particular aspects of operations management, supply chain management, project management and process improvement, helping towards membership of the Chartered Institute of Purchasing and Supply .

Aims

During the course you will be taking 180 credits in all. The eight taught modules during semester one and two total 120 credits and consists of both compulsory and optional taught units which can be viewed in the list below.  

By agreement with the Course Director, one elective unit may be taken from another Masters course - note that all elective units are subject to availability, timetabling constraints and what you have studied previously.

Over the summer period, you will carry out your Research Dissertation, worth 60 credits. Certain units must be chosen in order to become a member of CIPS, and the dissertation must be on a procurement and supply-related theme. 

Examples of recent dissertation project topics include:

  • The future green supply chain in the retail industry: a shared value strategic perspective
  • Evaluation of cost performance in inventory management in reverse logistics
  • Using e-procurement to improve supply chain management practices

Special features

CIPS accreditation

On completion of the MSc Operations, Project and Supply Chain Management course, students with three years' work experience in a relevant field of supply chain management can apply to become full members of the Chartered Institute of Purchasing and Supply (CIPS).

  • As the course is accredited to CIPS, students with the required work experience will not need to take any further examinations to become full members of CIPS (as long as they have completed the required modules and the dissertation should focus on a procurement and supply related theme as part of the MSc).
  • Students without the required work experience (for example, recent graduates) can take the required modules and dissertation element of the MSc programme and on completion of three years relevant work experience can apply for full membership of CIPS. 
  • We are unable to answer individual enquiries about CIPS membership and you should apply directly to CIPS. Details of membership options can be obtained from the CIPS website .

Coursework and assessment

Assessment across the course units varies, and includes a combination of examinations, course work and group project assessment and presentations, in-class tests and assignments. A dissertation is also undertaken and normally ranges between 12,000 and 25,000 words.

Disability support

Practical support and advice for current students and applicants is available from the Disability Advisory and Support Service. Email: 

Career opportunities

The course provides general training for those who wish to take up specialist positions in operations management. For example, one graduate works in the quality team on a variety of projects in business operations around customer satisfaction, and another graduate set up a new company, Xpediency, based in Shanghai, working with UK companies helping them to develop and take advantage of Chinese manufacturing excellence. Graduates can also pursue a research and/or an academic career.

More details on our Careers Service.

Latest information on visa changes and opportunities in the UK for international students .

Accrediting organisations

Chartered Institute of Purchasing and Supply  

You have the opportunity to concentrate on particular aspects of operations management, supply chain management (helping towards membership of the Chartered Institute of Purchasing and Supply  (CIPS), project management and process improvement.



Read less
. On the MSc International Management course you will develop an understanding of a range of global businesses, their operations and the cultural differences of international management. Read more

On the MSc International Management course you will develop an understanding of a range of global businesses, their operations and the cultural differences of international management. You will study the various business functions, such as marketing, finance and strategy, taking in to account global environmental factors (economic, political and social) in which international organisations operate.

One of the big differences on this course is the focus on acquiring the skills you will need to work in international organisations. You will learn about a range of international organisations and develop your general management skills and intercultural management skills. You will gain practical experience by working on a live consultancy project for a commercial or not-for-profit organisation and have the opportunity to take part in field trips to study organisations in other countries.

With this master's degree, graduates go on to successful international careers with a range of commercial and not-for-profit organisations around the world.

Course content

Compulsory modules

On the MSc International Management course you will study the compulsory modules listed below, and then choose between completing a dissertation or client based research project. 

Please see the course structure chart.

  • Research Methods
  • Introduction to the Principles of Marketing
  • Finance and Accounting for Business
  • Global Strategic Management
  • International Organisations
  • Leading and Managing: International Perspective

You can choose between taking a Consultancy Project module or the International Management in Practice: Study Trip module

Elective modules: 

You choose two optional modules, enabling you to pursue your own study interests. Presentations are made in Semester 1 so that you are well informed before nominating your preferred choices.

  • Entrepreneurship
  • Global Marketing Strategy
  • Corporate Governance and Social Responsibility
  • Strategic Business Simulation
  • Regional Studies: Developing Economies of Asia, Africa and Latin America
  • Procurement and Supply Chain Management (SCM)
  • Physical Logistics and Distribution
  • Resourcing, Talent and Performance Management
  • Managing Employment Relations
  • Customer Insight and Engagement
  • Corporate Finance Concepts
  • Project and Contract Management
  • Strategic Brand Management
  • International Business in Practice - Study Trip

Capstone Module Choice

You will choose one of the following capstone modules that best suits your academic interests or professional development requirements.

  • Dissertation
  • Synoptic Research Project
  • Client-based project

Chartered Management Institute (CMI) Accreditation

This course is dual accredited by CMI – a CMI accreditation means you have the option to graduate with your degree and gain a professional CMI qualification (Level 7 in Strategic Management and Leadership) and there’s no extra study involved. This accreditation is not only a hallmark of excellence, but also provides you with benefits. For example, student members can access online content, networking events, company visits, online seminars and mentoring.

Teaching and learning

Much of the teaching on the course takes the form of interactive workshops, but there are also lectures from staff and visiting speakers. Lectures, discussions, role-play exercises and seminars are linked with selected case studies and assessments to strengthen your practical analysis and decision-making skills. You will have the opportunity to develop your skills in working as part of a team through structured group assignments.

Teaching staff at the Business School are researchers and/or from an industry background with an in-depth practical experience of business and management issues. Visiting speakers from business, industry, consultancies and research bodies provide further input.

Approach to assessment

Each module is assessed using a range of different methods including examinations, assignments, individual or group reports and group presentations. This range of assessments will help you to develop the analytical and presentational that employers within different organisations look for.

Specialist facilities

At Headington we have developed outstanding facilities. Our John Henry Brookes Building is the most significant project in the history of Oxford Brookes University. Set at the heart of our Headington campus, it has been designed for the future of higher education and has transformed the experiences of our students and the entire University community. Find out more about the John Henry Brookes Building.

We're investing over £30m to create modern teaching and learning facilities and creating a new home at Headington for the Business School.

Set to be complete in 2017, you'll see:

  • The Business School brought together in a modern, professional environment
  • 30 teaching rooms and a collaborative lecture theatre
  • A new Main Hall with soundproof wall, perfect for teaching and events like graduations
  • Social learning spaces and a cafe
  • A new gateway into the Headington Campus.

Our library provides specialist business resources (both hard copy and via online access) to UK and overseas companies' annual reports, statistics on all aspects of business and management, a wide range of constantly updated key texts, and postgraduate MA, MBA, MSc and PhD theses.

Field trips

We offer an International Business in Practice Study Trip module. The purpose of this study trip is to give postgraduate students a hands-on, intensive experience with the ideas and practices of global business. The programme will include presentations from local management executives and experts. Students will have direct interaction with management executives and practices through site visits to major corporations and agencies.

This study trip is voluntary and all costs associated with the trip will need to be funded by you. It is not linked to university assessments in any way. If you successfully complete this module you will have the following non-credit bearing module recorded on your transcript: P58335 International Business in Practice: Study Trip.

Field trips are optional and incur a cost.



Read less
Our MBA Luxury Brand Management builds on GCU London's expertise in the luxury industry. We developed this innovative programme to meet the growing demand for experienced managers who really understand luxury brand management. Read more

Our MBA Luxury Brand Management builds on GCU London's expertise in the luxury industry. We developed this innovative programme to meet the growing demand for experienced managers who really understand luxury brand management.

Through this programme, you'll master the tools and strategies of the global luxury market, launching your successful career in this fascinating industry. Luxury markets are becoming more competitive, more complex and more polarised; with the relevant, up-to-date industry knowledge you'll acquire in this programme, you'll be ready to meet those challenges head-on.

The curriculum emphasises data analysis to support evidence-based decision-making.

  • Develop the analytical skills to examine issues that affect the luxury sector
  • Practise creative and critical thinking for innovative solutions
  • Examine the challenges of global expansion while maintaining brand exclusivity
  • Learn by collaborating with your classmates and thinking like an entrepreneur
  • Strengthen your problem-solving capabilities with case studies, business challenges and a live brief project developed in partnership with industry
  • Explore responsible leadership and ethical decision-making in the context of the luxury market, considering the common good alongside profitability

In the MBA Luxury Brand Management, you will explore key brand concepts such as authenticity, exclusivity and craftsmanship, balanced with brand access and immediacy. Then you'll develop your understanding of how these issues intersect with digital technology and contemporary culture.

At GCU, you'll join a welcoming and career-focused community of learners, professors and professionals. You'll find personal support as you work hard to achieve the successful career that's right for you.

What you will study

Our well-established links with industry together with current thinking and research has shaped the structure of the programme, which consists of 7 modules, plus a dissertation.

Luxury Perspectives and Practice

Designed to critically assess the complexities of the luxury concept and the evolution of the global luxury sector. Students will analyse how perceptions of luxury value evolve across different product/market contexts and will investigate how individual consumers’ characteristics, social dynamics and brand related factors affect decisions to purchase luxury products and services.

Finance and Wealth Management

Develops a critical awareness of modern wealth management and builds on students' previous exposure to the financial management principles and techniques. The module will focus on all three major aspects of wealth management, which would be: wealth creation, wealth preservation and wealth transfer.

Luxury Distribution and Retail

Provides a critical analysis of management trends and developments with respect to the retailing and distribution of luxury goods and services. The dimensions of the luxury retail experience are considered - with a particular emphasis upon the creation of differential advantage through store image creation and customer service.

Strategy Leadership and Social Responsibility

Enables students to critically analyse the roles that managers play in formulating, implementing and evaluating strategy within organisations in the luxury sector. Students are encouraged reflect upon the importance of leadership in developing, protecting and exploiting strategic capabilities within organisations. The module is designed to help students take on a significant leadership role in their future careers in the luxury sector.

Strategic Brand Management

Explores the nature and role of the product from the perspective of brand delivery and experience across a range of luxury sectors. It highlights the importance of effective brand management in the luxury goods and services sector through a detailed consideration of the relative literature, supported by contextual examples.

Legal Aspects of Brand Management

Focuses on and contextualises niche aspects of law so as to be accessible to those without prior legal study of intellectual property law or regulation. It provides foundations for critical, analytical and legally creative thinking while exploring legal issues related to trademarks, domain names, passing off, design rights, patent rights, copyright, and issues relating to advertising standards.

Research Project: Design and Methods

Introduces students to research approaches and time management skills essential for their research project. The module provides essential knowledge of research design across key areas and adopts a critical perspective in comparing and contrasting alternative research models.

Dissertation

The final element of the programme is the dissertation, which provides you with an opportunity to design and undertake a piece of original research in a selective area of Luxury Brand Marketing. As part of the research, students have the opportunity to apply theories, concepts, theories and frameworks introduced in the modules that were previously taught.

The dissertation can assume one of 3 forms: An Applied Research Project, an Inquiry Project or a Business Consultancy Project.

Teaching methods

Students studying the MBA Luxury Brand Management will be part of a small and focused class, a mix of local and international students sharing management expertise and benefiting from teaching by world-class professors, with research and professional experience as well as close links to industry.

The diversity and experience brought to the class by each individual is one of the primary strengths of the MBA Luxury Brand Management in GCU London. The programme is designed to promote informal peer support and knowledge sharing networks, helping them to become effective, independent, lifelong learners.

International academics from France, Spain, Italy, Taiwan, China and the USA have visited GCU London to gain insight into our teaching.

Assessment methods

A number of assessment methods are used in the programme, which vary between modules, and include: group work, case studies, written coursework, group presentations, projects and a research-based dissertation.

Graduate prospects

GCU's MBA Luxury Brand Management produces graduates who are successful leaders and responsible global citizens, with the relevant, practical skillsets that employers value. The programme will help you build on your managerial experience with an in-demand specialisation so you can advance in your career.



Read less
Why take this course?. This course is suitable for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management and skills in Quality and Business Improvement. Read more

Why take this course?

This course is suitable for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management and skills in Quality and Business Improvement. It will lead to an advanced qualification that will support your practical industry knowledge and experience.

Our MSc Strategic Quality Management has been adopted by Hewlett Packard (HP) since 2010 to build on its Lean Sigma Black Belt training for specially selected staff. It provides an academic dimension which encourages strategic thinking and critical awareness leading to more effective and sustainable improvement solutions. HP has reported significant benefits and major financial returns. This annual arrangement has also benefited the University with current practice within the technology sector feeding into the course.

What will I experience?

You will be introduced to a broad range of current theory and best practices covering operational, functional and strategic quality management. Critical thinking and self-directed study are important aspects of working at postgraduate level and the programme includes practical ways to deepen existing skills, which can be applied in both academic and business settings.

The course provides you with a deep understanding of quality and its role in the organisation together with techniques to enable you to make a significant contribution to an organisation’s strategic vision for success. It will also help you in the effective implementation of policies to achieve customer focus and continuous improvement. You will be working with academically qualified and enthusiastic staff with research and consultancy experience and links with industry.

What opportunities might it lead to?

The course provides you with quality, organisational and people management skills, and techniques to enable you to make a significant contribution to an organisation’s strategic visions for success. It will also enable you to make an effective contribution to the implementation of policies in order to achieve customer focus and continuous improvement.

Our graduates are in employment in quality management roles, operations management, training and development, and auditing and business process improvement.

Portsmouth Business School is a member of the European Foundation for Quality Management (EFQM),) and the British Quality Foundation (BQF). On completion of the course, students are able to use their MSc qualification as part of their portfolio of evidence to apply for individual membership of the Chartered Quality Institute (CQI).

Module Details

The course is very flexible. You can either study full-time in Portsmouth in a classroom environment.

This well-established course comprises four units followed by a dissertation:

Business Transformation through Quality Management introduces you to the fundamental concepts of Total Quality Management and Organisational Behaviour, focusing on the application of these concepts in the organisation. It includes driving a culture of continuous improvement and managing change.

Quantitative and Research Methods evaluates concepts of quantitative methods and the application of specialist statistics to aid decision-making within organisations. It also covers the theory and application of research methodologies to support organisational improvement activities. These skills are further developed in the dissertation.

Business Operations – the Quality Management Perspective will give you knowledge of business systems for quality planning, quality standards and the benefits accruing from integrated management systems and their application in the workplace to generate organisational efficiencies. It shows you how tools such as SERVQUAL, FMEA, QFD and Benchmarking can help evaluate how an organisation is performing against their strategic vision and goals.

Strategic Organisational Excellence looks at the links between concepts of excellence (as used by EFQM and other excellence models) and their use in the strategic management of an organisation. It explores issues raised by variations in culture and sector, both within the organisation and in its relationships with its stakeholders. It will also introduce you to Corporate Social Responsibility and Quality in the Supply Chain.

The Dissertation provides the opportunity to demonstrate your ability to identify, design, plan and undertake research and effectively communicate your findings in an individual research project. Your dissertation will focus on a specific quality management issue of your choice, which may relate to a work situation. You will receive one to one supervision during the dissertation.

Programme Assessment

The course uses a range of teaching methods including formal lectures, tutorials, in-class exercises and work based assignments. Classes are also interactive with the use of case studies and invited speakers. The University’s virtual learning environment (VLE) further supports student study by hosting a range of activities and resources online. There will be staff-led online tutorials with other students for distance learning. We encourage and develop critical thinking and self-directed study, with academic support from University Tutors.

Performance in all units is assessed by means of coursework. The assessment comprises a mixture of individual and group work assessments, case study analyses and reports, essays and presentations. Individual and generic feedback is provided for all assessments.

Student Destinations

The aim of this course is to enable you to improve performance at a professional and organisational level. In turn, this should boost your own career prospects by helping you to take the next step up the managerial ladder.

Our previous graduates have gone on to undertake a variety of roles in the Public and Private sectors including quality manager/director, quality engineer, quality adviser, quality analyst, quality consultant, quality environmental and health and safety manager, amongst others.

On successful completion of the course you are eligible to apply for Associate and Practitioner membership of the Chartered Quality Institute. You also may qualify for Chartered Quality Professional status through the qualification route, subject to satisfying the work experience criteria - at least five years' quality management or systems experience, two of which should be in a managerial or supervisory capacity (including the management of people, processes or systems).



Read less
This course is suitable for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management and skills in Quality and Business Improvement. Read more

Why take this course?

This course is suitable for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management and skills in Quality and Business Improvement. It will lead to an advanced qualification that will support your practical industry knowledge and experience.

Our MSc Strategic Quality Management has been adopted by Hewlett Packard (HP) since 2010 to build on its Lean Sigma Black Belt training for specially selected staff. It provides an academic dimension which encourages strategic thinking and critical awareness leading to more effective and sustainable improvement solutions. HP has reported significant benefits and major financial returns. This annual arrangement has also benefited the University with current practice within the technology sector feeding into the course.

What will I experience?

You will be introduced to a broad range of current theory and best practices covering operational, functional and strategic quality management. Critical thinking and self-directed study are important aspects of working at postgraduate level and the programme includes practical ways to deepen existing skills, which can be applied in both academic and business settings.

The course provides you with a deep understanding of quality and its role in the organisation together with techniques to enable you to make a significant contribution to an organisation’s strategic vision for success. It will also help you in the effective implementation of policies to achieve customer focus and continuous improvement. You will be working with academically qualified and enthusiastic staff with research and consultancy experience and links with industry.

If you are studying by distance learning resources for the course are available via the university’s intranet online learning system – you will need a fast, reliable Internet connection. To facilitate your study, you will be able to join in web-based interactive sessions with lecturers and other students and our University Library has extensive online resources that can be accessed via the internet at any time.

What opportunities might it lead to?

The course provides you with quality, organisational and people management skills, and techniques to enable you to make a significant contribution to an organisation’s strategic visions for success. It will also enable you to make an effective contribution to the implementation of policies in order to achieve customer focus and continuous improvement.

Our graduates are in employment in quality management roles, operations management, training and development, and auditing and business process improvement.

Portsmouth Business School is a member of the European Foundation for Quality Management (EFQM),) and the British Quality Foundation (BQF). On completion of the course, students are able to use their MSc qualification as part of their portfolio of evidence to apply for individual membership of the Chartered Quality Institute (CQI).

Module Details

This well-established course comprises four units followed by a dissertation:

Business Transformation through Quality Management introduces you to the fundamental concepts of Total Quality Management and Organisational Behaviour, focusing on the application of these concepts in the organisation. It includes driving a culture of continuous improvement and managing change.

Quantitative and Research Methods evaluates concepts of quantitative methods and the application of specialist statistics to aid decision-making within organisations.

Business Operations – the Quality Management Perspective will give you knowledge of business systems for quality planning, quality standards and the benefits accruing from integrated management systems and their application in the workplace to generate organisational efficiencies. It shows you how tools such as SERVQUAL, FMEA, QFD and Benchmarking can help evaluate how an organisation is performing against their strategic vision and goals.

Strategic Organisational Excellence looks at the links between concepts of excellence (as used by EFQM and other excellence models) and their use in the strategic management of an organisation. It explores issues raised by variations in culture and sector, both within the organisation and in its relationships with its stakeholders. It will also introduce you to Corporate Social Responsibility and Quality in the Supply Chain.

The Dissertation provides the opportunity to demonstrate your ability to identify, design, plan and undertake research and effectively communicate your findings in an individual research project. Your dissertation will focus on a specific quality management issue of your choice, which may relate to a work situation. You will receive one to one supervision during the dissertation.

Programme Assessment

The course uses a range of teaching methods including formal lectures, tutorials, in-class exercises and work based assignments. Classes are also interactive with the use of case studies and invited speakers. The University’s virtual learning environment (VLE) further supports student study by hosting a range of activities and resources online. There will be staff-led online tutorials with other students for distance learning. We encourage and develop critical thinking and self-directed study, with academic support from University Tutors.

Performance in all units is assessed by means of coursework. The assessment comprises a mixture of individual and group work assessments, case study analyses and reports, essays and presentations. Individual and generic feedback is provided for all assessments.

Student Destinations

The aim of this course is to enable you to improve performance at a professional and organisational level. In turn, this should boost your own career prospects by helping you to take the next step up the managerial ladder.

Our previous graduates have gone on to undertake a variety of roles in the Public and Private sectors including quality manager/director, quality engineer, quality adviser, quality analyst, quality consultant, quality environmental and health and safety manager, amongst others.

On successful completion of the course you are eligible to apply for Associate and Practitioner membership of the Chartered Quality Institute. You also may qualify for Chartered Quality Professional status through the qualification route, subject to satisfying the work experience criteria - at least five years' quality management or systems experience, two of which should be in a managerial or supervisory capacity (including the management of people, processes or systems).

Read less
Study this Master's in the heart of London which hosts a huge variety of world-class live events, ranging from music and entertainment to sporting events, international trade fairs and community festivals to name but a few. Read more

Study this Master's in the heart of London which hosts a huge variety of world-class live events, ranging from music and entertainment to sporting events, international trade fairs and community festivals to name but a few.

The events industry is a dynamic and rapidly growing sector, incorporating both commercial and creative elements. If you are seeking to develop your management potential within this sector and improve your transferable skills such as presentation ability and creativity, then this Master's is for you. 

Course structure

You will gain knowledge in direct marketing campaigns when acquiring new customers and nurturing existing customer relationships. A greater number of organisations now invest in live communications to create experiences for customers, inspire and motivate employees, and develop meaningful messages for brands.

Our Master's will equip you with the skills and knowledge to manage an events project and quality of service delivered at the event. You will gain a better appreciation and understanding of the theoretical underpinnings, operational practice implications, and public policy issues relating to events management.

Our combination of courses will provide you with knowledge in relationship marketing, event budget management, innovation, managing culturally diverse teams, strategic project management, all required for developing you as an events professional.

Career development

We work closely with a variety of events-related organisations, venues, and suppliers, both locally and throughout London, with the aim of producing the successful events managers of tomorrow. 

Many aspects of the events sector are covered in this programme, which is delivered by accomplished academics with varied experience across all aspects of events with contributions from practitioners and specialists from the industry.

Rankings

Our hospitality, leisure, recreation and tourism subjects were ranked:

  • Top overall in London for our hospitality, event management and tourism programmes (Guardian University Guide 2018)
  • Top overall in London by the Complete University Guide 2017 
  • Top five for student satisfaction in London by the Complete University Guide 2017.

Greenwich is one of the top two most globally diverse universities in the UK, US, Australia and New Zealand, by Hotcourses Diversity Index.

Outcomes

The aims of this degree are to:

  • Enable you to gain a broad grounding in business subjects while focusing on your specific discipline of events management
  • Prepare you for a career in the events industry by developing your skills and knowledge at a professional level, and as preparation for research or further study in the area
  • Develop your ability to apply knowledge and understanding of the events business and events management to complex issues, both systematically and creatively, to improve events business and events management practice
  • Enhance lifelong learning skills and personal development, to stimulate self-direction and originality and to contribute to the events business and society at large.

Full time

Year 1

Students are required to study the following compulsory courses.

Part time

Year 1

Students are required to study the following compulsory courses.

Year 2

Students are required to study the following compulsory courses.

Assessment

Assessment procedures reflect the overall objective of each course. 

You will be assessed through a rich and balanced portfolio of techniques, including:

  • Class presentations 
  • Tests and examinations
  • Essays
  • Problem-solving tasks
  • Case studies
  • Consultancy plans
  • Fieldwork
  • Portfolios
  • Dissertation.

Teaching and learning

Our teaching and learning philosophy includes the whole learning process, both how courses are taught and how the personal needs of our students are addressed. Lectures and tutorials provide a framework of knowledge which you will be expected to build upon through private reading and completion of self-directed tasks.

Classes are a mixture of lectures, tutorials, presentations, videos, seminars, guest speakers, site visits and field trips, depending on the teaching requirements of the course. Attendance is monitored throughout the year, both for core and option courses. You will be expected to attend taught courses on a frequent basis.

Careers

Graduates pursue opportunities in senior positions in a wide variety of roles connected with events and events management. This may include events management companies, PR firms, local authorities, performing arts companies, festivals, conference venues, theatres, hotels, sports venues or concert halls.

Employability

You can also reach out to top employers through our dedicated Business School Employability Office (BSEO). The BSEO team develops your employment skills through CV support, interview skills workshops and guidance through mentors to progress in the industry. This includes the opportunity to network with employers and recruiters at career fairs.

The BSEO team was shortlisted for the Times Higher Education Leadership and Management Awards which shows its dedication to actively support your career development.

Extracurricular activities

The Events Society provides an additional forum for students to meet and discuss current trends with faculty and guest speakers. You will also be able to gain work experience and develop your skills at the various events the society organises.



Read less
The MSc Management programme at Queen’s would be an ideal way of enhancing the utility of your first degree and provides ideal preparation for a wide range of business and management careers. Read more
The MSc Management programme at Queen’s would be an ideal way of enhancing the utility of your first degree and provides ideal preparation for a wide range of business and management careers.

Designed in consultation with business leaders and managers, the MSc Management degree is aimed at new and recent graduates whose first degree is not in a business discipline and who typically have little or no practical work experience. Previous graduates have been drawn from areas as diverse as psychology, geography, law, politics, computer science and engineering.

Our students develop knowledge across the core business and management disciplines. You will gain appreciation of how business operates in today’s global marketplace and awareness of the linkages between the different functional areas of management (e.g. strategy, marketing, human resource management, and operations management). You will also develop the conceptual and analytical skills necessary to tackle contemporary business problems.

Graduates from the MSc Management programme have obtained excellent positions with leading Northern Irish and global companies, such as Bombardier Aerospace, Rolls Royce and PricewaterhouseCoopers. A survey of the 2007 cohort showed that over 80% were in employment within three months after completion.

Programme Structure

The MSc Management is a full-time programme lasting twelve months and starting each September. Students who successfully complete the degree graduate in December of the following year.

The programme consists of two semesters and the dissertation period. All students study six compulsory modules, three in each semester. Dissertations are carried out individually with supervision by a member of the academic staff.

What modules will I take?

Winning Markets examines the relationship between the theory and practice of marketing in organisational contexts. A range of issues in contemporary marketing are
examined including customer relationship management, market segmentation and fragmentation, consumer buying behaviour and product branding. Students may also
participate in researching and developing a marketing strategy for a local client company.

Operations Management in the New Economy encompasses the design, operation and improvement of the processes and systems employed to create and deliver an organisation’s products and services. A range of issues are covered including operations strategy, supply chain management, and services management. The course includes making decisions about the operations of an online factory, a real-life factory tour, and case studies of contemporary organisations.

People and the 21st Century Organisation is focused on understanding theunprecedented challenges faced by business organisations in managing their human resource. Across virtually every industry, managers are confronted with new conditions of rapid technological change and intense global competition – conditions that demand capacities of leadership, adaptability, and coordination on a scale never before imagined.

As traditional sources of competitive advantage are being eroded, organisational design is becoming a crucial aspect of business success. This course aims to equip prospective managers with the competencies to help design and deliver high-performance organisations that can succeed in the 21st century.

Strategy Making for Tomorrow’s Manager is concerned with the totality of what a business or organisation is trying to achieve. It assesses a wide variety of environmental
and organisational aspects which, when considered overall, help us to understand why some organisations thrive and similar organisations may struggle. The module is intended to prepare you for general management; it looks at the management of the firm from a holistic rather than a functional or specialist viewpoint.

Finance and Accounting for Managers addressees the theory and practice of business finance and accounting at a non-specialist level. This includes topics such as; the function of accounting and control in organisations, financial and management accounting, financial statement analysis, valuation of investment projects, the appropriate financing of investment and the choice of how to distribution benefits to stakeholders. The aim of the module is to provide students with an understanding of the use of accounting information by managers and investors and the fundamental concepts and principles of the investment and finance decisions of firms.

Statistics & Research Methods is intended to develop students’ skills and abilities to investigate, understand and interpret performance and issues in business and management. The module has two specific objectives. First, it aims to introduce students to the philosophical and ethical underpinnings of business and management research, as well as to a range of quantitative and qualitative techniques used therein. Second, it aims to provide students with an introduction to statistics and quantitative data analysis, including the use of SPSS.

How will the modules be assessed?

Assessment involves a combination of coursework, in-class tests, group work and presentations. There are no formal examinations on the MSc Management programme.

Read less
The Engineering Management MSc programme helps you master current and emerging engineering management issues and the management principles that underpin effective strategies and outcomes. Read more

About the course

The Engineering Management MSc programme helps you master current and emerging engineering management issues and the management principles that underpin effective strategies and outcomes.

Balancing academic theory with practical opportunities, it equips you to handle the diverse management responsibilities that require knowledge in finance, systems thinking, operations, human resources and the design and management of the supply chain.

You will understand the way in which finance and assets are managed within the business, appreciate the concepts and principles of marketing and customer care and learn effective team working and motivation techniques – as well as a range of transferable skills.

Aims

Studying management within the MSc Engineering Management programme allows you to obtain an understanding of how an engineering organisation is managed internally and operates from a corporate perspective.

Increasingly employers are looking for students who can demonstrate a strong understanding, not just in the technical (your first degree), but also in managing people, processes, understanding business models especially in relation to the supply chain, and corporate strategy.

Most students choosing this programme are looking to demonstrate a broad range of management knowledge and skills that can be used together with their technical background to obtain management positions in their careers.

The course is intended to benefit a wide range of participants, in particular:

Engineering and technology graduates who aspire to management positions.
Established engineers working in industry and faced with the challenge of new areas of responsibility following promotion to management positions.
Managers working in engineering organisations who have the technical knowledge and skills but need to broaden their experience and update their expertise.
Others with engineering, technology or appropriate business backgrounds, working in advisory, consultancy or research roles, who need to familiarise themselves with engineering management principles and practices.
European and other overseas engineers who wish to broaden their education in the United Kingdom.

Course Content

Modes of Study

1 Year Full-Time: The taught element of the course (September to April) includes eight modules; delivery will be by a combination of lectures, tutorials and group/seminar work. A further four months (May to September) is spent undertaking the dissertation.

3-5 Years by Distance Learning: The distance learning programme is designed to enable you to conduct most of your studies at home, in your own time and at your own pace. For more information regarding distance learning please see website

http://www.brunel.ac.uk/study/postgraduate/Engineering-Management-MSc

Typical Modules

Compulsory Modules

Logistics and Global Supply Chain Management
Manufacturing Systems Design and Economics
Quality Management and Reliability
Managing People and Organisations
Project Management
Dissertation
Systems Modelling and Simulation

Optional Modules (choose two)

Advanced Manufacturing Measurement
Sustainable Design and Manufacture
Global Manufacturing
Robotics and Manufacturing Automation
Financial Management

Special Features

Research

The course is underpinned by the current research still being carried out by the staff in the former academic unit Advanced Manufacturing and Enterprise Engineering which promotes manufacturing as a discipline.  Thus the academics teaching on the Engineering Management MSc which were part of this unit have strong research portfolios in manufacturing. This research has been judged world leading.  In the 2014 Research Excellence Framework, academics teaching on the course were involved with Brunel’s General engineering submission, one of one of the largest in the UK. The area’s percentage of world leading research doubled, with a significant increase in our research judged as internationally excellent as well. The impact of over 75% of this research was judged to be world leading or internationally excellent. This placed the discipline in the top 20% in the UK terms of research power.

Women in Engineering and Computing Programme

Brunel’s Women in Engineering and Computing mentoring scheme provides our female students with invaluable help and support from their industry mentors.

Accreditation

The MSc Engineering Management is accredited by both the Institution of Mechanical Engineering (IMechE) and the Institution of Engineering and Technology (IET). This will provide a route to Chartered Engineer status in the UK.

Teaching

Students are supplied with a study pack in the form of text books and CD-ROMs which are supported by e-learning web based lecture materials.

Students can take between three and five years to complete the course, it is entirely up to you how long you take but usually the minimum is three years, with students taking four modules in the first year, four modules in the second year and the dissertation in the third year. However, depending on your other commitments you can take longer up to a maximum of five years.

Assessment

Assessment is by a combination of assignments and examinations. Examinations can be taken either at Brunel University or in the country you are resident in (the latter on the Distance Learning mode only). We have an extensive network of organisations (universities, colleges and British Council Offices) throughout the world that will provide invigilation services. The cost of invigilation away from Brunel is your responsibility. The exams are held in May and September each year.


 

Read less
The MSc in Luxury Management & Marketing Marketing . is a 16-month program delivered by . em. lyon business schoolin partnership with Parsons School of Design at The New School (New York City) and in association with London College of Fashion,. Read more

The MSc in Luxury Management & Marketing Marketing is a 16-month program delivered by emlyon business schoolin partnership with Parsons School of Design at The New School (New York City) and in association with London College of Fashion, preparing students for an international management career in the luxury industry. It offers you a true multi-campus and multi-country experience by studying in Paris, London or New York and Shanghai.

You’ll acquire the basics of management, discover how to apply specialist management knowledge to the luxury industry, focus on the Fashion and Lifestyle Industry (London) or the Luxury Design Industry (New York City) and master fundamental skills that you will transpose to the luxury dimension of your choice. You will also experience the differences in international business cultures. Furthermore you will gain tangible work experience through the internship and business projects that are an inherent part of the curriculum. If you want to build a successful career in the highly competitive, highly international luxury industry, then this program offers you all that you need.

Throughout the year, various company visits and seminars are organized, but the contact with the business community does not stop there. You will be invited to participate in different Careers Days, where companies come to the campus to recruit future managers and high-quality interns.

Learn how to become a global leader

The MSc in Luxury Management & Marketing is structured around two semesters in Paris and Shanghai (attended by the whole cohort) and a particular semester where you will choose a distinctive track allowing you to study the Fashion and Lifestyle Industry in London or the Luxury Design Industry in New York City:

  • 1st academic semester October to December 2017: emlyon business school – Paris campus (for the entire cohort)
  • 2nd academic semester:

*Track 1 :

 January 2018: emlyon business school – Paris campus

February and March 2018: London College of Fashion – London, UK

*Track 2 :

 January to March 2018: Parsons School of Design at the New School – New York City, USA (subject to available places)  

  • 3rd academic semester April to June 2018: emlyon business school – Shanghai campus (for the entire cohort)

Please note that: 

 - Program dates are subject to change.

 - There are only a limited number of spots available to attend courses at Parsons School of Design in New York City. Selection criteria will be communicated once you have started the online application process.

Business Projects

Combining academic knowledge with practical, real-life business challenges is key to the future success of our students.

Therefore, the MSc in Luxury Management & Marketing program includes business projects for a sponsor company and in-company internships.

The Business Project is a key module of the Shanghai experience. Students will work for a company in China on a real project.

http://graduate.em-lyon.com/en/MSc-in-Luxury-Management-Marketing/Program/business-projects

Gain academic knowledge AND work experience

The internship (4 to 6 months) is a great opportunity to put your academic knowledge to the test, and acquire tangible experience within the industry. The school will give you all the support and tools you need to find the right internship for you.

A recent emlyon business school placement survey shows that companies such as Audemars Piguet, Christian Dior Couture, Hermès, Infiniti Europe, Lancel, Sheraton Hotel, Van Cleef and Chanel are some of the top internship and employment providers. Alumni are primarily working in the following industry segments: management consulting in luxury business, fashion and leather goods, automotive, watches and jewellery and the top 3 job positions are project manager, product specialist and consultant.

International Experience

As the global luxury market’s centre of gravity shifts from the West to the East, from Europe to Asia, so do the business challenges luxury companies face on a daily basis. To successfully develop a career in this industry, it is therefore vital for future managers to establish a thorough understanding of how customer expectations and cultural norms influence the brand strategies that are the basis of success for all luxury companies. The MSc in Luxury Management & Marketingresponds to this need, by offering you a true multi-campus, multi-national experience to teach you how to navigate these different business environments.

By studying in three distinct locations, you will develop both a broad view of the global luxury industry as a whole, acquire the specialist knowledge required for success in this industry, learn how to navigate the specifics of these different business markets successfully, and in addition build the foundations for the intercultural competencies that working in a global industry requires.

Turn Your Ambition Into Achievement

Students of the MSc in Luxury Management & Marketing program all share a strong desire to learn and work in an international and high-quality environment. This passion is mirrored in a program designed to develop those skills that will be most useful for the student's career development, as well as to provide each student with the support necessary to obtain their internship and jobs.

The Careers Services Department provides continual support in identifying career goals and developing action plans to achieve them. With various workshops, tools, and one-on-one time with the Career Services Consultants, you further develop strengths and identify possible areas of improvement while building a resume fit for the global business world. Students have access to Company visits, Expert Panels and a Luxury Week in Shanghai where they are given the opportunity to meet emlyon business school partners, permitting them to exchange with real business representatives and further develop their network from the start of the program. With these advantages, students have a stronger resume, a broader network and the necessary resources it takes to enter the international luxury job market.

Admissions

Selecting the right student is about more than just test scores. At emlyon business school we take an applicant's entire potential into account. Elements like motivation to pursue the MSc in Luxury Management & Marketing, your background and career ambitions weigh just as heavily in our selection procedure.



Read less

Show 10 15 30 per page



Cookie Policy    X