This course is suitable for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management and skills in Quality and Business Improvement. It will lead to an advanced qualification that will support your practical industry knowledge and experience.
Our MSc Strategic Quality Management has been adopted by Hewlett Packard (HP) since 2010 to build on its Lean Sigma Black Belt training for specially selected staff. It provides an academic dimension which encourages strategic thinking and critical awareness leading to more effective and sustainable improvement solutions. HP has reported significant benefits and major financial returns. This annual arrangement has also benefited the University with current practice within the technology sector feeding into the course.
You will be introduced to a broad range of current theory and best practices covering operational, functional and strategic quality management. Critical thinking and self-directed study are important aspects of working at postgraduate level and the programme includes practical ways to deepen existing skills, which can be applied in both academic and business settings.
The course provides you with a deep understanding of quality and its role in the organisation together with techniques to enable you to make a significant contribution to an organisation’s strategic vision for success. It will also help you in the effective implementation of policies to achieve customer focus and continuous improvement. You will be working with academically qualified and enthusiastic staff with research and consultancy experience and links with industry.
The course provides you with quality, organisational and people management skills, and techniques to enable you to make a significant contribution to an organisation’s strategic visions for success. It will also enable you to make an effective contribution to the implementation of policies in order to achieve customer focus and continuous improvement.
Our graduates are in employment in quality management roles, operations management, training and development, and auditing and business process improvement.
Portsmouth Business School is a member of the European Foundation for Quality Management (EFQM),) and the British Quality Foundation (BQF). On completion of the course, students are able to use their MSc qualification as part of their portfolio of evidence to apply for individual membership of the Chartered Quality Institute (CQI).
The course is very flexible. You can either study full-time in Portsmouth in a classroom environment.
This well-established course comprises four units followed by a dissertation:
Business Transformation through Quality Management introduces you to the fundamental concepts of Total Quality Management and Organisational Behaviour, focusing on the application of these concepts in the organisation. It includes driving a culture of continuous improvement and managing change.
Quantitative and Research Methods evaluates concepts of quantitative methods and the application of specialist statistics to aid decision-making within organisations. It also covers the theory and application of research methodologies to support organisational improvement activities. These skills are further developed in the dissertation.
Business Operations – the Quality Management Perspective will give you knowledge of business systems for quality planning, quality standards and the benefits accruing from integrated management systems and their application in the workplace to generate organisational efficiencies. It shows you how tools such as SERVQUAL, FMEA, QFD and Benchmarking can help evaluate how an organisation is performing against their strategic vision and goals.
Strategic Organisational Excellence looks at the links between concepts of excellence (as used by EFQM and other excellence models) and their use in the strategic management of an organisation. It explores issues raised by variations in culture and sector, both within the organisation and in its relationships with its stakeholders. It will also introduce you to Corporate Social Responsibility and Quality in the Supply Chain.
The Dissertation provides the opportunity to demonstrate your ability to identify, design, plan and undertake research and effectively communicate your findings in an individual research project. Your dissertation will focus on a specific quality management issue of your choice, which may relate to a work situation. You will receive one to one supervision during the dissertation.
The course uses a range of teaching methods including formal lectures, tutorials, in-class exercises and work based assignments. Classes are also interactive with the use of case studies and invited speakers. The University’s virtual learning environment (VLE) further supports student study by hosting a range of activities and resources online. There will be staff-led online tutorials with other students for distance learning. We encourage and develop critical thinking and self-directed study, with academic support from University Tutors.
Performance in all units is assessed by means of coursework. The assessment comprises a mixture of individual and group work assessments, case study analyses and reports, essays and presentations. Individual and generic feedback is provided for all assessments.
The aim of this course is to enable you to improve performance at a professional and organisational level. In turn, this should boost your own career prospects by helping you to take the next step up the managerial ladder.
Our previous graduates have gone on to undertake a variety of roles in the Public and Private sectors including quality manager/director, quality engineer, quality adviser, quality analyst, quality consultant, quality environmental and health and safety manager, amongst others.
On successful completion of the course you are eligible to apply for Associate and Practitioner membership of the Chartered Quality Institute. You also may qualify for Chartered Quality Professional status through the qualification route, subject to satisfying the work experience criteria - at least five years' quality management or systems experience, two of which should be in a managerial or supervisory capacity (including the management of people, processes or systems).
The course recognises a need for organisations and their managers to become focused on the integration of quality and continuous improvement and as such, the course has been shaped and designed by leading academics and business leaders using the European Foundation Quality Model (EFQM) Excellence Model as its inspiration.
The European Framework for Quality Management (EFQM, 2013) introduces fundamental concepts of excellence which are practitioner-focused. The framework encourages organisations to strive towards eight concepts of excellence, which can only be achieved by actually doing something about it. As such it is a practical model which helps organisations to realise their potential. All modifications to these eight fundamental concepts of excellence, in addition to the new associated emphases, have been fully reflected in the proposed module content for this revised MSc Business Improvement course.
Students will study a diet of modules which will help them to gain a practical understanding of a variety of business improvement subject areas.
Students first work towards a Postgraduate Diploma in Business Improvement, taking a total of eight modules. Once these have been successfully completed students can then move on to complete the full Master's qualification by completing a Research Methods module and a Business Transformation Project.
The course provides a structure to business improvement which allows students to follow a logical journey. Part 1 of the course introduces students to the “enabler” aspects of business improvement, part 2 of the course focuses on the “results” of business improvement. In semester 3, students are given the opportunity to research a complex business improvement problem in depth via a supervised project.
Courses are continually reviewed to take advantage of new teaching approaches and developments in research, industry and the professions. Please be aware that modules may change for your year of entry. The exact modules available and their order may vary depending on course updates, staff availability, timetabling and student demand.
This course is primarily aimed at equipping students with the skills to allow them to improve the operational performance of an organisation. The MSc Business Improvement course can lead individuals into positions focused on business improvement within organisations. There is a demand for these skills in the economy as organisations strive to become more efficient and effective.
Students who have studied on the course over the last few years have had successful careers in organisations such as Bombardier, BE Aerospace, FG Wilson, NI Water and other public sector organisations.
The 21st century is witnessing an unprecedented growth in technological innovation, across all business sectors.
Today’s business professionals are required to have a strong understanding of how technology and innovation must meet with the demand for technology driven products and/or services.
Yet, the majority of business undergraduates lack the necessary educational background that would allow them to fully understand how emerging technologies open the way to new business opportunities. Likewise, graduates from engineering lack the necessary business background that would enable them to focus their innovativeness and skills in economically sustainable ideas for new products and/or services.
This course simply lays the bridge for the two disciplines to come closer.
Our Department of Marketing in Strathclyde Business School and the Department of Design, Manufacturing & Engineering Management (DMEM) in our faculty of Engineering, have collaborated to develop a masters level programmes to bridge this gap.
The course comprises two teaching semesters. Semester one consists of the core classes, namely Brand Management & Product Strategy, Strategic Marketing, Innovation Management and Financial Implications of Innovation.
In semester two there is the opportunity to focus on specific topics that may be of interest to individual students.
The semester comprises four electives coming from Marketing, namely Marketing Research, Export Marketing, Services Marketing and B2B & Key Account Management; and four electives coming from Design, Manufacture & Engineering Management, namely Strategic Supply Chain Management, Management of Total Quality & Continuous Improvement, Design Methods and Supply Chain Operations.
As a student studying this course, at this stage you will need to combine two classes from Marketing with two from DMEM in such a way that the resulting set of the four electives will best fit your career vision and plans.
During the second semester, together with another three to four of your colleagues, you'll have the opportunity, as a group, to get involved in the Marketing Works projects.
The two departments supporting this course pull together their resources and substantial links with industry to secure opportunities for the students to get involved with a real-life problem facing a company.
During this project, under the supervision of one of the lecturers in the course, your group will act as a “consulting agency”, will meet with the customer and receive briefing and then work together to prepare a realistic and efficient solution to the customer’s problem.
This is a unique experience that will enable you not only to use your newly acquired knowledge and skills in practice but also give you a better understanding of the challenges laying ahead after graduation.
Upon successful completion of all the requirements (taught classes, Marketing Works project and Dissertation) you receive a Master of Science in Innovation & Marketing Management.
This requires you to collect 180 credits. A Diploma in Innovation & Marketing Management is also available for students who manage to collect no less than 120 credits.
This is the only Masters course available in Europe that brings together the field of Marketing and Engineering in an integrated course that allows graduates to pursue a professional career in either direction with tremendous success.
Teaching will involve lecturing, case study discussion and analysis, in-class learning exercises and group tasks.
All classes (core and elective) will involve at least one guest lecture from practitioners to allow students to grasp the perspective from the real business world.
Where necessary and appropriate (for example “Marketing Research” class) students will also have to attend workshops to build the required practical skills.
Assessment will rely on class work and exams (for core classes). The latter will account for no less than 50% and the former no more than 40% of the students’ total mark. Final mark for elective classes will rely on an individual major assignment the students will have to submit.
The course focuses on managing international organisations in a rapidly changing, global, business environment. It is for those who have previously studied a business-related subject and/or have business work experience.
We equip you with the necessary skills to work at a managerial level in an international organisation and to work effectively in more than one country. You have the opportunity to develop cultural intelligence and work in multicultural teams. This course has a diverse mix of cultures with students from China, Russia, Indian subcontinent, Africa, SE Asia and the EU.
Your studies involve a mixture of knowledge-based learning such as understanding the dynamics of business in different parts of the world and skills-based learning including work experience. Both are underpinned by rigorous application of current academic theory.
The work experience part of the course includes • business simulations • an international consultancy project • visits to companies and organisations • guest speakers. These opportunities give you the chance to develop your practical skills in a real world setting.
Previous consultancy clients have included • the BBC Worldwide • Marshall Aerospace • Sheffield Forgemasters Ltd • British Telecom • Stanley Hand Tools.
Your dissertation, which is a major project, is usually on an issue of strategic importance geared to your interest. It can be based on a live issue identified by an international company.
We are one of just nine UK business schools to secure EPAS accreditation for masters-level courses, which means you can be confident that this degree is of a high standard compared to other courses around the world. Our International Business Management MSc is accredited by the Brussels-based European Foundation for Management Development (EFMD). Its EFMD Programme Accreditation System (EPAS) award recognises the academic rigour, employability, internationalisation and research that underpins the course. The continuous improvement that EPAS requires means that you will benefit from international partnerships, and more opportunities to work study and aboard.
September start – typically 12 months
January start – typically 15 months but you can complete it in 12 months
Work experience route:
September start – typically 18-24 months
Postgraduate Certificate/Postgraduate Diploma
You will also study:
This module is designed to provide postgraduate students of international business and with a useful and practical introduction to research methods, which allows you to develop the necessary research and academic study skills and also select the appropriate method required to undertake your Masters dissertation.
This module enables you to develop a deeper insight in a chosen area of study within the field of international business. You demonstrate critical thinking, originality and independence of enquiry to produce a comprehensive piece of original research within an appropriate area.
You complete a range of assignments during and at the end of each semester.
Graduates from this course have an impressive record of securing employment with well-known multinationals and international SMEs.
Companies include • Phoenix Precision technology, Taiwan • IQPC, Singapore • UBIFrance • Sika Ltd, China • Sheffield Forgemasters International, UK • ARGOS logistics, Shanghai • Nissan, UK • Brunei Shell petroleum, Brunei • Pryas Consulting, India • GlaxoSmithKline Biologicals, Netherlands.
Successful graduates work in business areas such as • business development • marketing • human resource management • project management • consultancy • trade
Some students return home to apply their expertise in family firms, A small number of the highest academic achievers may continue their education through PhD study.
Our innovative MSc Health Psychology programme applies the theories, methods and techniques of psychology to issues of health and illness.
These are integrated into the psychological processes related to the maintenance of health, the promotion of the psychological wellbeing of the physically ill, and the normal and pathological responses to ill health and stress.
Our MSc Health Psychology programme will equip you with a sound knowledge of theories and practical issues relevant to health psychology.
You will consider the psychological and physiological responses of the individual to ill health, as well as the social and community contexts of health-related behaviours and healthcare systems.
The programme will equip you with a sound knowledge of theories and practical issues relevant to health psychology, in addition to a solid understanding of quantitative and qualitative approaches to research.
The programme, which is accredited by the British Psychological Society (BPS), provides the academic component (Stage One) on the route towards becoming a Chartered Psychologist.
This programme is studied full-time over one academic year and part-time over two academic years. It consists of eight taught modules and a dissertation.
Example module listing
The following modules are indicative, reflecting the information available at the time of publication. Please note that not all modules described are compulsory and may be subject to teaching availability and/or student demand.
The aims of the programme are:
The programme provides opportunities for students to develop and demonstrate knowledge and understanding, skills, qualities and other attributes in the following areas:
Knowledge and understanding
Students will gain knowledge and understanding of the following:
Intellectual / cognitive skills
Students will be able to:
Professional practical skills
Students will have the skills to:
Key / transferable skills
Students will be able to:
We often give our students the opportunity to acquire international experience during their degrees by taking advantage of our exchange agreements with overseas universities.
In addition to the hugely enjoyable and satisfying experience, time spent abroad adds a distinctive element to your CV.
Our Quality Management course addresses strategic quality and leadership issues focused on achieving customer satisfaction. You will explore the application of specialised managerial and technological skills to achieve the desired quality at a minimum cost.
In addition, you will examine quality management and other continuous improvement approaches relevant to industry and apply the techniques to all industrial and business sectors from service to manufacturing.
Throughout your studies you will hone the critical problem-based learning skills and transferable skills that will prepare you for employment in a professional position dealing with quality management system development and implementation.
"Throughout the course, my tutor has sent me several job opportunities and thanks to this helpful approach I have now secured a graduate role with Raytheon on their Quality Management Leadership Development course" Hazel McLea, MSc Quality Management Graduate
If you are a full-time Diploma student or an MSc student then you will study five core and two option modules over two trimesters. You will also undertake a significant industrial or university based dissertation during the summer.
Modules that you study include:
Optional modules include:
Upon successful completion of the taught modules listed above you will undertake the MSc research project.
Teaching & Assessment
Teaching will consist of a combination of:
Self-directed learning, problem based learning, case studies and seminars will form part of this approach.
You will be assessed through a mixture of:
For examinations, if you are an online learning student then you must attend on campus or at an approved centre.