Masters Degrees (Continuous Improvement)

Why take this course?

This course is suitable for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management and skills in Quality and Business Improvement. It will lead to an advanced qualification that will support your practical industry knowledge and experience.

Our MSc Strategic Quality Management has been adopted by Hewlett Packard (HP) since 2010 to build on its Lean Sigma Black Belt training for specially selected staff. It provides an academic dimension which encourages strategic thinking and critical awareness leading to more effective and sustainable improvement solutions. HP has reported significant benefits and major financial returns. This annual arrangement has also benefited the University with current practice within the technology sector feeding into the course.

What will I experience?

You will be introduced to a broad range of current theory and best practices covering operational, functional and strategic quality management. Critical thinking and self-directed study are important aspects of working at postgraduate level and the programme includes practical ways to deepen existing skills, which can be applied in both academic and business settings.

The course provides you with a deep understanding of quality and its role in the organisation together with techniques to enable you to make a significant contribution to an organisation’s strategic vision for success. It will also help you in the effective implementation of policies to achieve customer focus and continuous improvement. You will be working with academically qualified and enthusiastic staff with research and consultancy experience and links with industry.

What opportunities might it lead to?

The course provides you with quality, organisational and people management skills, and techniques to enable you to make a significant contribution to an organisation’s strategic visions for success. It will also enable you to make an effective contribution to the implementation of policies in order to achieve customer focus and continuous improvement.

Our graduates are in employment in quality management roles, operations management, training and development, and auditing and business process improvement.

Portsmouth Business School is a member of the European Foundation for Quality Management (EFQM),) and the British Quality Foundation (BQF). On completion of the course, students are able to use their MSc qualification as part of their portfolio of evidence to apply for individual membership of the Chartered Quality Institute (CQI).

Module Details

The course is very flexible. You can either study full-time or part-time in Portsmouth in a classroom environment.

This well-established course comprises four units followed by a dissertation:

Business Transformation through Quality Management introduces you to the fundamental concepts of Total Quality Management and Organisational Behaviour, focusing on the application of these concepts in the organisation. It includes driving a culture of continuous improvement and managing change.

Quantitative and Research Methods evaluates concepts of quantitative methods and the application of specialist statistics to aid decision-making within organisations. It also covers the theory and application of research methodologies to support organisational improvement activities. These skills are further developed in the dissertation.

Business Operations – the Quality Management Perspective will give you knowledge of business systems for quality planning, quality standards and the benefits accruing from integrated management systems and their application in the workplace to generate organisational efficiencies. It shows you how tools such as SERVQUAL, FMEA, QFD and Benchmarking can help evaluate how an organisation is performing against their strategic vision and goals.

Strategic Organisational Excellence looks at the links between concepts of excellence (as used by EFQM and other excellence models) and their use in the strategic management of an organisation. It explores issues raised by variations in culture and sector, both within the organisation and in its relationships with its stakeholders. It will also introduce you to Corporate Social Responsibility and Quality in the Supply Chain.

The Dissertation provides the opportunity to demonstrate your ability to identify, design, plan and undertake research and effectively communicate your findings in an individual research project. Your dissertation will focus on a specific quality management issue of your choice, which may relate to a work situation. You will receive one to one supervision during the dissertation.

Programme Assessment

The course uses a range of teaching methods including formal lectures, tutorials, in-class exercises and work based assignments. Classes are also interactive with the use of case studies and invited speakers. The University’s virtual learning environment (VLE) further supports student study by hosting a range of activities and resources online. There will be staff-led online tutorials with other students for distance learning. We encourage and develop critical thinking and self-directed study, with academic support from University Tutors.

Performance in all units is assessed by means of coursework. The assessment comprises a mixture of individual and group work assessments, case study analyses and reports, essays and presentations. Individual and generic feedback is provided for all assessments.

Student Destinations

The aim of this course is to enable you to improve performance at a professional and organisational level. In turn, this should boost your own career prospects by helping you to take the next step up the managerial ladder.

Our previous graduates have gone on to undertake a variety of roles in the Public and Private sectors including quality manager/director, quality engineer, quality adviser, quality analyst, quality consultant, quality environmental and health and safety manager, amongst others.

On successful completion of the course you are eligible to apply for Associate and Practitioner membership of the Chartered Quality Institute. You also may qualify for Chartered Quality Professional status through the qualification route, subject to satisfying the work experience criteria - at least five years' quality management or systems experience, two of which should be in a managerial or supervisory capacity (including the management of people, processes or systems).

Read less

Why take this course?

This course is suitable for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management and skills in Quality and Business Improvement. It will lead to an advanced qualification that will support your practical industry knowledge and experience.

Our MSc Strategic Quality Management has been adopted by Hewlett Packard (HP) since 2010 to build on its Lean Sigma Black Belt training for specially selected staff. It provides an academic dimension which encourages strategic thinking and critical awareness leading to more effective and sustainable improvement solutions. HP has reported significant benefits and major financial returns. This annual arrangement has also benefited the University with current practice within the technology sector feeding into the course.

What will I experience?

You will be introduced to a broad range of current theory and best practices covering operational, functional and strategic quality management. Critical thinking and self-directed study are important aspects of working at postgraduate level and the programme includes practical ways to deepen existing skills, which can be applied in both academic and business settings.

The course provides you with a deep understanding of quality and its role in the organisation together with techniques to enable you to make a significant contribution to an organisation’s strategic vision for success. It will also help you in the effective implementation of policies to achieve customer focus and continuous improvement. You will be working with academically qualified and enthusiastic staff with research and consultancy experience and links with industry.

If you are studying by distance learning resources for the course are available via the university’s intranet online learning system – you will need a fast, reliable Internet connection. To facilitate your study, you will be able to join in web-based interactive sessions with lecturers and other students and our University Library has extensive online resources that can be accessed via the internet at any time.

What opportunities might it lead to?

The course provides you with quality, organisational and people management skills, and techniques to enable you to make a significant contribution to an organisation’s strategic visions for success. It will also enable you to make an effective contribution to the implementation of policies in order to achieve customer focus and continuous improvement.

Our graduates are in employment in quality management roles, operations management, training and development, and auditing and business process improvement.

Portsmouth Business School is a member of the European Foundation for Quality Management (EFQM),) and the British Quality Foundation (BQF). On completion of the course, students are able to use their MSc qualification as part of their portfolio of evidence to apply for individual membership of the Chartered Quality Institute (CQI).

Module Details

This well-established course comprises four units followed by a dissertation:

Business Transformation through Quality Management introduces you to the fundamental concepts of Total Quality Management and Organisational Behaviour, focusing on the application of these concepts in the organisation. It includes driving a culture of continuous improvement and managing change.

Quantitative and Research Methods evaluates concepts of quantitative methods and the application of specialist statistics to aid decision-making within organisations.

Business Operations – the Quality Management Perspective will give you knowledge of business systems for quality planning, quality standards and the benefits accruing from integrated management systems and their application in the workplace to generate organisational efficiencies. It shows you how tools such as SERVQUAL, FMEA, QFD and Benchmarking can help evaluate how an organisation is performing against their strategic vision and goals.

Strategic Organisational Excellence looks at the links between concepts of excellence (as used by EFQM and other excellence models) and their use in the strategic management of an organisation. It explores issues raised by variations in culture and sector, both within the organisation and in its relationships with its stakeholders. It will also introduce you to Corporate Social Responsibility and Quality in the Supply Chain.

The Dissertation provides the opportunity to demonstrate your ability to identify, design, plan and undertake research and effectively communicate your findings in an individual research project. Your dissertation will focus on a specific quality management issue of your choice, which may relate to a work situation. You will receive one to one supervision during the dissertation.

Programme Assessment

The course uses a range of teaching methods including formal lectures, tutorials, in-class exercises and work based assignments. Classes are also interactive with the use of case studies and invited speakers. The University’s virtual learning environment (VLE) further supports student study by hosting a range of activities and resources online. There will be staff-led online tutorials with other students for distance learning. We encourage and develop critical thinking and self-directed study, with academic support from University Tutors.

Performance in all units is assessed by means of coursework. The assessment comprises a mixture of individual and group work assessments, case study analyses and reports, essays and presentations. Individual and generic feedback is provided for all assessments.

Student Destinations

The aim of this course is to enable you to improve performance at a professional and organisational level. In turn, this should boost your own career prospects by helping you to take the next step up the managerial ladder.

Our previous graduates have gone on to undertake a variety of roles in the Public and Private sectors including quality manager/director, quality engineer, quality adviser, quality analyst, quality consultant, quality environmental and health and safety manager, amongst others.

On successful completion of the course you are eligible to apply for Associate and Practitioner membership of the Chartered Quality Institute. You also may qualify for Chartered Quality Professional status through the qualification route, subject to satisfying the work experience criteria - at least five years' quality management or systems experience, two of which should be in a managerial or supervisory capacity (including the management of people, processes or systems).

Read less

This Masters programme is aimed at engineering graduates aspiring to senior level positions in large manufacturing or service provider organisations, or as part of an engineering supply chain. Graduates from related disciplines can embrace engineering continuous improvement, operations management and enterprise requirement planning (ERP) applications in engineering.

About the programme

In many engineering organisations ERP is the main software system application that controls and assists in the management of all functional departments and the whole facility, often globally. This unique programme has a UK and global appeal for career development and future plans are currently being developed to offer SAP ERP certification. It satisfies both the operations management and continuous improvement (CI) elements within engineering, and the application of ERP systems such as SAP and/or Oracle. Many companies use ERP within the supply chain including Terex, Tata Steels, RollsRoyce, Honeywell, Audi, and BMW.

This programme will develop the skills you need to interface with functional users, other than engineers, giving you an informed view for further configuration or customisation.

Your learning

Core topics include ERP, continuous improvement and operations management with options of Total Productive Maintenance (TPM), Project Management and modules with further planning and management of resources.

Our lecturers are seasoned industry experts, and we complement their knowledge with industry visits to determine the effectiveness of various applications.

MSc students undertake a dissertation, selecting a specialism to achieve a greater understanding of the implementation and advanced use of software applications, management initiatives and planning within an engineering setting. There may be scope to integrate this dissertation with industry, where an engineering supervisor will be allocated to assist your MSc journey and to advise and introduce you to industry links.

Our Careers Adviser says

Graduates are equipped for the next step in their career in manufacturing and service operations. Most business organisations that implement ERP solutions use fully-trained, qualified implementation partners and consultants throughout their lifecycle.

There is demand for graduates who have had some initial education and training and hands-on experience in ERP solutions such as SAP. Businesses, ERP solution providers, and consulting organisations require top calibre trained ERP consultants and users. UWS graduates who are trained in ERP and supporting materials will possess a unique skill-set that will be a differentiator when competing in the employment market.

Professional recognition

We will seek accreditation for this programme in the near future from the Institution of Engineering and Technology (IET).

Industry-standard facilities

Our recently upgraded facilities will ensure you’re equipped to deal with the requirements of industry:
• Recent investment in new laboratories for engineering and physics will further enhance our reputation for applied interdisciplinary research
• Paisley Campus – fully equipped manufacturing workshop; materials testing and analysis facilities; metrology laboratory; rapid prototyping centre; and assembly and welding laboratories
• Significant investment in facilities for thin film technologies, micro-scale sensors and nuclear physics research
• Lanarkshire Campus – £2.1 million engineering centre, with particular focus on the design and engineering disciplines opened in 2008
• Both Lanarkshire and Paisley campuses have modern, dedicated IT facilities utilising a range of industrial applications software such as PRO/Engineer, Ansys, Fluent, WITNESS and MS Project.

Read less

The MSc Business Improvement course equips students with the knowledge and skills required to better examine their processes and procedures in order to effect strategic improvements and change. This programme is designed for anyone with a position of responsibility for change within their organisation. It aims to develop practitioners who will be capable of making significant contributions to the area of business improvement, producing graduates capable of creating the operational improvements needed to keep up with the pace of change in the global business community.

Key benefits

- The course is recognised and accredited by ICIPS - the Institute of Continuous Improvement in Public Services, although it is not limited to those in the public sector.

- Prizes are awarded to students who show outstanding performance in particular modules, on the course.

Visit the website: https://www.ulster.ac.uk/course/msc-business-improvement-ft-jn and for the part time option visit https://www.ulster.ac.uk/course/msc-business-improvement-pt-jn

Course detail

- Description -

The programme has kept pace with new innovations and developments in the area of business improvement and has supported businesses in terms of continuous improvement. The concept of business improvement originated in the domain of manufacturing and tradable services. However, perhaps as a result of the intellectual force of new public management and the Review of Public Administration (2002) in Northern Ireland, the concept of business improvement now permeates all aspects of economic activity across the private, public and voluntary sectors. Indeed, job titles such as Director of Improvement and Business Improvement Manager are becoming more apparent across a range of public service departments.

Students who successfully complete the two modules in semester 1 and the module in semester 2 (to a value of 60 credit points) may exit with a Postgraduate Certificate. Students who successfully complete the module in semester 3 of Year 1 and two modules across semesters 1 and 2 of Year 2 (to a value of 120 credit points) may exit with a Postgraduate Diploma.

- Course purpose -

This course equips those who want to make an impact in the workplace by identifying and implementing ways of improving how the organisation operates.

- Course format and assessment -

Students will study a diet of modules which will help them to gain a practical understanding of a variety of business improvement subject areas.

The teaching of this course is in 3 day blocks, which allows for discussion and exploring theory and practice in depth using examples from students' own experience and organisations. The 3 day block model also allows us to bring in guest speakers from industry to further explore theory and practice.

Assessment is via written assignments for each module which are largely practical in nature where possible

Career options

This course is primarily aimed at equipping students with the skills to allow them to improve the operational performance of an organisation. The MSc Business Improvement course can lead individuals into positions focused on business improvement within organisations.

Students who have studied on the course over the last few years have had successful careers in organisations such as Bombardier, BE Aerospace, FG Wilson, NI Water and other public sector organisations.

How to apply: https://www.ulster.ac.uk/apply/how-to-apply#pg

Why Choose Ulster University ?

1. Over 92% of our graduates are in work or further study six months after graduation.
2. We are a top UK university for providing courses with a period of work placement.
3. Our teaching and the learning experience we deliver are rated at the highest level by the Quality Assurance Agency.
4. We recruit international students from more than 100 different countries.
5. More than 4,000 students from over 50 countries have successfully completed eLearning courses at Ulster University.

Flexible payment

To help spread the cost of your studies, tuition fees can be paid back in monthly instalments while you learn. If you study for a one-year, full-time master’s, you can pay your fees up-front, in one lump sum, or in either five* or ten* equal monthly payments. If you study for a master’s on a part-time basis (e.g. over three years), you can pay each year’s fees up-front or in five or ten equal monthly payments each year. This flexibility allows you to spread the payment of your fees over each academic year. Find out more by visiting https://www.ulster.ac.uk/apply/fees-and-finance/postgraduate

Scholarships

A comprehensive range of financial scholarships, awards and prizes are available to undergraduate, postgraduate and research students. Scholarships recognise the many ways in which our students are outstanding in their subject. Individuals may be able to apply directly or may automatically be nominated for awards. Visit the website: https://www.ulster.ac.uk/apply/fees-and-finance/scholarships

English Language Tuition

CELT offers courses and consultations in English language and study skills to Ulster University students of all subjects, levels and nationalities. Students and researchers for whom English is an additional language can access free CELT support throughout the academic year: https://www.ulster.ac.uk/international/english-language-support

Read less

Why take this course?

This course is suitable for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management and skills in Quality and Business Improvement. It will lead to an advanced qualification that will support your practical industry knowledge and experience.

The course can be studied through campus-based or distance learning and is also available as a Postgraduate Diploma and a Masters.

What will I experience?

You will be introduced to a broad range of current theory and best practices covering operational, functional and strategic quality management. Critical thinking and self-directed study are important aspects of working at postgraduate level and the programme includes practical ways to deepen existing skills which can be applied in both academic and business settings.

You will be working with academically qualified and enthusiastic staff with research and consultancy experience and links with industry.

For distance learning, resources for the course are available through the University’s online learning system – you will need a fast, reliable internet connection. To facilitate your study, you will join in web-based interactive sessions with lecturers and other students and our University Library has extensive online resources that can be accessed online at any time.

What opportunities might it lead to?

The course provides you with a deep understanding of quality and its role in the organisation together with techniques to enable you to make a significant contribution to an organisation's stategic vision for success. It will also help you in the effective implementation of policies in order to achieve customer focus and continuous improvement.

Our graduates are in employment in quality management roles, operations management, training and development, and auditing and business process improvement.

Portsmouth Business School is a member of the European Foundation for Quality Management (EFQM),) and the British Quality Foundation (BQF). On completion of the course, students are able to use their qualification as part of their portfolio of evidence to apply for individual membership of the Chartered Quality Institute (CQI).

Module Details

Our course is very flexible. You can study part-time in Portsmouth in a classroom environment or by distance learning, supported by thorough online resources. For study by distance learning, you can complete the postgraduate certificate in one year part time distance learning and the Master’s in a little over two years.

This is a well-established course. The Master’s comprises four units followed by a dissertation; the Postgraduate Certificate comprises two units:

Business Transformation through Quality Management introduces you to the fundamental concepts of Total Quality Management and Organisational Behaviour, focusing on the application of these concepts in the organisation. It includes driving a culture of continuous improvement and managing change.

Business Operations – the Quality Management Perspective will give you knowledge of business systems for quality planning, quality standards and the benefits accruing from integrated management systems and their application in the workplace to generate organisational efficiencies. It shows you how tools such as SERVQUAL, FMEA, QFD and Benchmarking can help evaluate how an organisation is performing against their strategic vision and goals.

Programme Assessment

The course uses a range of teaching methods including formal lectures, tutorials, in-class exercises and work based assignments. Classes are interactive with the use of case studies and invited speakers. The University’s virtual learning environment (VLE) further supports student study by hosting a range of activities and resources. We encourage and develop critical thinking and self-directed study, with academic support from University Tutors.

For distance learning, you will benefit from comprehensive learning materials including online video, audio and written resources. There will also be staff-led online tutorials with other distance learning students. We encourage and develop critical thinking and self-directed study, with academic support from university tutors.

Performance in all units is assessed by means of coursework. The assessment comprises a mixture of individual assessments such as case study analysis and reports and essays. Individual and generic feedback is provided for all assessments.

Student Destinations

The aim of this course is to enable you to improve performance at a professional and organisational level. In turn, this should boost your own career prospects by helping you to take the next step up the managerial ladder.

Our previous graduates have gone on to undertake a variety of roles in the Public and Private sectors including quality manager/director, quality engineer, quality adviser, quality analyst, quality consultant, quality environmental and health and safety manager, amongst others.

On successful completion of the course you are eligible to apply for Associate and Practitioner membership of the Chartered Quality Institute. You also may qualify for Chartered Quality Professional status through the qualification route, subject to satisfying the work experience criteria - at least five years' quality management or systems experience, two of which should be in a managerial or supervisory capacity (including the management of people, processes or systems).

Read less

Why take this course?

This course is ideal for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management skills in Quality and Business Improvement. It will lead to an advanced qualification that will support your practical industry knowledge and experience.

The programme is taught part time over two years (both campus-based and distance learning) and is also available as a Postgraduate Certificate or Masters. Find out more about this course, our facilities and generous scholarships by attending one of our regular open evenings where you can meet teaching staff and current students. Alternatively, join our next online SQM information session.

What will I experience?

A broad range of current theory and best practices covering operational, functional and strategic quality management.
Critical thinking and self-directed study are important aspects of working at postgraduate level and the programme includes practical ways to apply in both academic and business settings.
Learn from staff with a research background and consultancy experience, including links with industry.

What opportunities might it lead to?

The course provides you with a deep understanding of quality and its role in the organisation. You will learn techniques to make a significant contribution to an organisation's strategic vision for success. It will also help you in the effective implementation of policies in order to achieve customer focus and continuous improvement.

Our graduates are in employment in:

Quality management roles
Operations management
Training and development
Auditing and business process improvement.

Portsmouth Business School is a member of the European Foundation for Quality Management (EFQM) and the British Quality Foundation (BQF). On completion of the course, you will be able to use your qualification as part of your portfolio of evidence to apply for individual membership of the Chartered Quality Institute (CQI).

Module Details

Our course is very flexible. You can study part time in Portsmouth in a classroom environment or by distance learning, supported by thorough online resources.

The postgraduate diploma comprises four units:

Business Transformation through Quality Management introduces you to the fundamental concepts of Total Quality Management and Organisational Behaviour, focusing on the application of these concepts in the organisation. It includes driving a culture of continuous improvement and managing change.

Business Operations – the Quality Management Perspective will give you knowledge of business systems for quality planning, quality standards and the benefits accruing from integrated management systems and their application in the workplace to generate organisational efficiencies. It shows you how tools such as SERVQUAL, FMEA, QFD and Benchmarking can help evaluate how an organisation is performing against their strategic vision and goals.

Strategic Organisational Excellence looks at the links between concepts of excellence (as used by EFQM and other excellence models) and their use in the strategic management of an organisation. It explores issues raised by variations in culture and sector, both within the organisation and in its relationships with its stakeholders. It will also introduce you to Corporate Social Responsibility and Quality in the Supply Chain.

Quantitative and Research Methods evaluates concepts of quantitative methods and the application of specialist statistics to aid decision-making within organisations. It also covers the theory and application of research methodologies to support organisational improvement activities.

Programme Assessment

The course uses a range of teaching methods including formal lectures, tutorials, in-class exercises and work-based assignments. Classes are interactive with the use of case studies and invited speakers. The University’s virtual learning environment (VLE) further supports your studies by hosting a range of activities and resources. We encourage and develop critical thinking and self-directed study, with academic support from University Tutors.

Performance in all units is assessed by coursework. The assessment comprises a mixture of individual and group work assessments, case study analysis, reports, essays and presentations. Individual and generic feedback is provided for all assessments.

Student Destinations

This course will improve performance at a professional and organisational level. In turn, it will boost your own career prospects by helping you to take the next step up the managerial ladder.

Our previous graduates have gone on to undertake a variety of roles in the Public and Private sectors including quality manager/director, quality engineer, quality adviser, quality analyst, quality consultant, quality environmental and health and safety manager, amongst others.

On successful completion of the course you are eligible to apply for Associate and Practitioner membership of the Chartered Quality Institute. You also may qualify for Chartered Quality Professional status through the qualification route, subject to satisfying the work experience criteria - at least five years' quality management or systems experience, two of which should be in a managerial or supervisory capacity (including the management of people, processes or systems).

Read less

Why take this course?

This course is suitable for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management and skills in Quality and Business Improvement. It will lead to an advanced qualification that will support your practical industry knowledge and experience.

The course can be studied through campus-based or distance learning and is also available as a Postgraduate Diploma and a Masters.

What will I experience?

You will be introduced to a broad range of current theory and best practices covering operational, functional and strategic quality management. Critical thinking and self-directed study are important aspects of working at postgraduate level and the programme includes practical ways to deepen existing skills which can be applied in both academic and business settings.

You will be working with academically qualified and enthusiastic staff with research and consultancy experience and links with industry.

For distance learning, resources for the course are available through the University’s online learning system – you will need a fast, reliable internet connection. To facilitate your study, you will join in web-based interactive sessions with lecturers and other students and our University Library has extensive online resources that can be accessed online at any time.

What opportunities might it lead to?

The course provides you with a deep understanding of quality and its role in the organisation together with techniques to enable you to make a significant contribution to an organisation's stategic vision for success. It will also help you in the effective implementation of policies in order to achieve customer focus and continuous improvement.

Our graduates are in employment in quality management roles, operations management, training and development, and auditing and business process improvement.

Portsmouth Business School is a member of the European Foundation for Quality Management (EFQM),) and the British Quality Foundation (BQF). On completion of the course, students are able to use their qualification as part of their portfolio of evidence to apply for individual membership of the Chartered Quality Institute (CQI).

Module Details

Our course is very flexible. You can study part-time in Portsmouth in a classroom environment or by distance learning, supported by thorough online resources. For study by distance learning, you can complete the postgraduate certificate in one year part time distance learning and the Master’s in a little over two years.

This is a well-established course. The Master’s comprises four units followed by a dissertation; the Postgraduate Certificate comprises two units:

Business Transformation through Quality Management introduces you to the fundamental concepts of Total Quality Management and Organisational Behaviour, focusing on the application of these concepts in the organisation. It includes driving a culture of continuous improvement and managing change.

Business Operations – the Quality Management Perspective will give you knowledge of business systems for quality planning, quality standards and the benefits accruing from integrated management systems and their application in the workplace to generate organisational efficiencies. It shows you how tools such as SERVQUAL, FMEA, QFD and Benchmarking can help evaluate how an organisation is performing against their strategic vision and goals.

Programme Assessment

The course uses a range of teaching methods including formal lectures, tutorials, in-class exercises and work based assignments. Classes are interactive with the use of case studies and invited speakers. The University’s virtual learning environment (VLE) further supports student study by hosting a range of activities and resources. We encourage and develop critical thinking and self-directed study, with academic support from University Tutors.

For distance learning, you will benefit from comprehensive learning materials including online video, audio and written resources. There will also be staff-led online tutorials with other distance learning students. We encourage and develop critical thinking and self-directed study, with academic support from university tutors.

Performance in all units is assessed by means of coursework. The assessment comprises a mixture of individual assessments such as case study analysis and reports and essays. Individual and generic feedback is provided for all assessments.

Student Destinations

The aim of this course is to enable you to improve performance at a professional and organisational level. In turn, this should boost your own career prospects by helping you to take the next step up the managerial ladder.

Our previous graduates have gone on to undertake a variety of roles in the Public and Private sectors including quality manager/director, quality engineer, quality adviser, quality analyst, quality consultant, quality environmental and health and safety manager, amongst others.

On successful completion of the course you are eligible to apply for Associate and Practitioner membership of the Chartered Quality Institute. You also may qualify for Chartered Quality Professional status through the qualification route, subject to satisfying the work experience criteria - at least five years' quality management or systems experience, two of which should be in a managerial or supervisory capacity (including the management of people, processes or systems).

Read less

Why take this course?

This course is ideal for graduates wishing to build a professional career in Quality and Business Improvement, as well as experienced professionals who want to develop knowledge, understanding and business management skills in Quality and Business Improvement. It will lead to an advanced qualification that will support your practical industry knowledge and experience.

The programme is taught part time over two years (both campus-based and distance learning) and is also available as a Postgraduate Certificate or Masters. Find out more about this course, our facilities and generous scholarships by attending one of our regular open evenings where you can meet teaching staff and current students. Alternatively, join our next online SQM information session.

What will I experience?

A broad range of current theory and best practices covering operational, functional and strategic quality management.
Critical thinking and self-directed study are important aspects of working at postgraduate level and the programme includes practical ways to apply in both academic and business settings.
Learn from staff with a research background and consultancy experience, including links with industry.

What opportunities might it lead to?

The course provides you with a deep understanding of quality and its role in the organisation. You will learn techniques to make a significant contribution to an organisation's strategic vision for success. It will also help you in the effective implementation of policies in order to achieve customer focus and continuous improvement.

Our graduates are in employment in:

Quality management roles
Operations management
Training and development
Auditing and business process improvement.

Portsmouth Business School is a member of the European Foundation for Quality Management (EFQM) and the British Quality Foundation (BQF). On completion of the course, you will be able to use your qualification as part of your portfolio of evidence to apply for individual membership of the Chartered Quality Institute (CQI).

Module Details

Our course is very flexible. You can study part time in Portsmouth in a classroom environment or by distance learning, supported by thorough online resources.

The postgraduate diploma comprises four units:

Business Transformation through Quality Management introduces you to the fundamental concepts of Total Quality Management and Organisational Behaviour, focusing on the application of these concepts in the organisation. It includes driving a culture of continuous improvement and managing change.

Business Operations – the Quality Management Perspective will give you knowledge of business systems for quality planning, quality standards and the benefits accruing from integrated management systems and their application in the workplace to generate organisational efficiencies. It shows you how tools such as SERVQUAL, FMEA, QFD and Benchmarking can help evaluate how an organisation is performing against their strategic vision and goals.

Strategic Organisational Excellence looks at the links between concepts of excellence (as used by EFQM and other excellence models) and their use in the strategic management of an organisation. It explores issues raised by variations in culture and sector, both within the organisation and in its relationships with its stakeholders. It will also introduce you to Corporate Social Responsibility and Quality in the Supply Chain.

Quantitative and Research Methods evaluates concepts of quantitative methods and the application of specialist statistics to aid decision-making within organisations. It also covers the theory and application of research methodologies to support organisational improvement activities.

Programme Assessment

The course uses a range of teaching methods including formal lectures, tutorials, in-class exercises and work-based assignments. Classes are interactive with the use of case studies and invited speakers. The University’s virtual learning environment (VLE) further supports your studies by hosting a range of activities and resources. We encourage and develop critical thinking and self-directed study, with academic support from University Tutors.

Performance in all units is assessed by coursework. The assessment comprises a mixture of individual and group work assessments, case study analysis, reports, essays and presentations. Individual and generic feedback is provided for all assessments.

Student Destinations

This course will improve performance at a professional and organisational level. In turn, it will boost your own career prospects by helping you to take the next step up the managerial ladder.

Our previous graduates have gone on to undertake a variety of roles in the Public and Private sectors including quality manager/director, quality engineer, quality adviser, quality analyst, quality consultant, quality environmental and health and safety manager, amongst others.

On successful completion of the course you are eligible to apply for Associate and Practitioner membership of the Chartered Quality Institute. You also may qualify for Chartered Quality Professional status through the qualification route, subject to satisfying the work experience criteria - at least five years' quality management or systems experience, two of which should be in a managerial or supervisory capacity (including the management of people, processes or systems).

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This exciting MSc programme focuses on leadership, change management, evidence-based service innovation and delivery all key to the delivery of high quality health care. The programme is intended for experienced, qualified health care professionals who may work in and across a range of health care settings and in a variety of clinical, managerial and leadership roles.

The course aims to:

• Develop leadership knowledge and skills which can be applied to the delivery of a quality, evidence-based service linked to service user, staff and organisational outcomes
• Develop transformational leaders capable of improving and innovating health and social care delivery in a range of settings
• Develop a critical awareness of self in the leadership of service delivery and innovation
• Enhance critical awareness and reflection on the interfaces between policy, research, commissioning, service and practice
• Enable you to contribute to the advancement of your practice and the service you deliver by your professional development and life-long approach to learning

You have the option to exit after Year 1 with a PgCert Leadership Studies in Health Care and to exit after Year 2 with a PgDip Leadership Studies in Health Care.

The course is delivered one day per week.

Modules

There are two options for this course; a 3 year route and a 4 year route.

Modules for 3 year route:

Year 1
(3 core modules, 20 credits each)

• Research in health and social care
• Strategic leadership in health care
• Innovation for excellence - leading service change

Year 2
(1 core and 2 optional modules, 20 credits each)

Core module:

•Leading continuous quality improvement in health care

Optional modules:

• Mentorship and coaching for leadership
• Leading patient and public engagement in health care
• Professional development through contract learning

Year 3

• Dissertation (60 credits)

Modules for 4 year route:

Year 1
(2 core modules, 20 credits each)

• Research in health and social care
• Innovation for excellence - leading service change

Year 2
(1 core and 1 optional module, 20 credits each)

Core module:

•Strategic leadership in health care

Optional modules:

• Leading patient and public engagement in health care
• Professional development through contract learning

Year 3
(1 core and 1 optional module, 20 credits each)

Core module:
• Leading continuous quality improvement in health care

Optional modules:

• Mentorship and coaching for leadership
• Leading patient and public engagement in health care
• Professional development through contract learning

Year 4

• Dissertation (60 credits)

Professional links

The School of Health and Social Care delivers postgraduate education programmes and applied research linked to practice and workforce innovation and research capacity building. The work undertaken by staff and students is recognised both nationally and internationally.

Employability

With a range of flexible pathways available, our courses and modules are designed to enhance career opportunities by equipping health care professionals with the knowledge and skills to manage change, lead improvement initiatives and become an effective leader.

LSBU Employability Services

LSBU is committed to supporting you develop your employability and succeed in getting a job after you have graduated. Your qualification will certainly help, but in a competitive market you also need to work on your employability, and on your career search. Our Employability Service will support you in developing your skills, finding a job, interview techniques, work experience or an internship, and will help you assess what you need to do to get the job you want at the end of your course. LSBU offers a comprehensive Employability Service, with a range of initiatives to complement your studies, including:

• Direct engagement from employers who come in to interview and talk to students
• Job Shop and on-campus recruitment agencies to help your job search
• Mentoring and work shadowing schemes.

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If you’re an international fee-paying student you could be eligible for a £3,000 discount when you start your course in January 2017.
http://www.shu.ac.uk/VCAwardJanuary2017

If you have experience in business or have studied a business-related degree, this master's course improves you career prospects in the management of international organisations. You combine study of how businesses operate in different parts of the world with techniques and skills designed to maximise your effectiveness in an international environment.

The course focuses on managing international organisations in a rapidly changing, global, business environment. It is for those who have previously studied a business-related subject and/or have business work experience.

We equip you with the necessary skills to work at a managerial level in an international organisation and to work effectively in more than one country. You have the opportunity to develop cultural intelligence and work in multicultural teams. This course has a diverse mix of cultures with students from China, Russia, Indian subcontinent, Africa, SE Asia and the EU.

Your studies involve a mixture of knowledge-based learning such as understanding the dynamics of business in different parts of the world and skills-based learning including work experience. Both are underpinned by rigorous application of current academic theory.
You gain
-Knowledge and understanding of how businesses work in different regions of the world.
-Practical techniques to support international management, such as country evaluation, methods of international market entry, market development planning and strategic analysis.
-International management skills including multicultural group work, making decisions in different cultural environments and leadership skills for international management.
-Knowledge of the role of the internet and e-commerce as tools for international managers.
-An understanding of the management of global alliances, supply chains, exporting and the development of international trade and investment policies.

The work experience part of the course includes:
-Business simulations
-An international consultancy project
-Visits to companies and organisations
-Guest speakers.
These opportunities give you the chance to develop your practical skills in a real world setting.

Previous consultancy clients have included the BBC Worldwide, Marshall Aerospace, Sheffield Forgemasters Ltd, British Telecom, Stanley Hand Tools.

Your dissertation, which is a major project, is usually on an issue of strategic importance geared to your interest. It can be based on a live issue identified by an international company.

For further course details, see the website: https://www.shu.ac.uk/study-here/find-a-course/msc-international-business-management

Professional recognition

This course is accredited by EPAS. This accreditation recognises the academic rigour, employability, internationalisation and research that underpins the course. The continuous improvement that EPAS requires means that you will benefit from international partnerships, and more opportunities to work study and aboard.

Course structure

Full-time.
September start – typically 12 months.
January start – typically 15 months but you can complete it in 12 months.
Work experience route - September start – typically 18-24 months.

Postgraduate Certificate/Postgraduate Diploma
Core modules
-Global business environment
-International management competencies
-Global business strategy
-Global supply chain management
-Managing global alliances
-International consultancy project
-Global business environment
-International management competencies
-Global business strategy
-Global supply chain management
-Managing global alliances
-International consultancy project
Options
Two from:
-Relationship marketing
-Enterprise and innovation, an international perspective
-Perspectives on international human resource management
-Information strategy for a global economy
-International business finance
-Export management

MSc
-Research methods
-Dissertation

Assessment
-You complete a range of assignments during and at the end of each semester.

Other admission requirements

-Overseas applicants from countries whose first language is not English must normally produce evidence of competence in English. An IELTS score of 6.0 with 5.5 in all skills (or equivalent) is the standard for non-native speakers of English. If your English language skill is currently below an IELTS score of 6.0 with a minimum of 5.5 in all skills we recommend you consider a Sheffield Hallam University Pre-sessional English course which will enable you to achieve an equivalent English level.
-If you do not meet these criteria you can apply for the Graduate Diploma in Business and English. This is a pre-masters course that gives you the opportunity to improve your English language skills and business knowledge. After passing this diploma we automatically offer you a place on one of the masters degrees offered by Business and Finance.

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This online course provides a broad practical knowledge in the field of quality management providing graduates with the capability to apply these concepts in a work environment.

Our MSc will provide you with a comprehensive understanding and focuses on Total Quality Management (TQM), strategic quality management, performance management and quality improvement alongside relevant tools, techniques, models and frameworks.

It is suitable for professionals who wish to develop knowledge, understanding and business management skills in the fields of quality management and business improvement.

It will also appeal to those with an undergraduate degree who want to build career within quality management and to existing practitioners who need to enhance and develop their knowledge, competencies, understanding and quality management skills to progress within the profession.

The course is delivered online and is studied part-time over 3 years.

Visit the website https://www.rgu.ac.uk/business-management-and-accounting/study-options/distance-and-flexible-learning/quality-management

Course detail

The course comprises a range of specialist subject areas focusing on Quality Systems, Quality Improvement and Management Development. These key areas will help an organisation with the areas of quality assurance (QA), quality control (QC), and continuous improvement.

•Quality Systems: Those which help organisations deliver products and services. These provide a practical guide for managing, designing, implementing and assessing to meet quality standards.

•Quality Improvement: This is concerned with the tools and techniques that help organisations improve in all aspects of their product/ service offerings and processes, providing a toolkit of improvement mechanisms for use in the work environment.

•Management Development: Through a focus on a strategically important aspect of your organisation, you will learn to analyse risk at a strategic and operational level and identify suitable controls to eliminate, reduce or transfer such risks.

Stage 1

•Supply Chain Management
•Finance for managers
•Operations Management
•Safety, Health & Environmental Risk Management

Exit Award: PgCert Quality Management

Stage 2

•Performance Planning and Decision Making
•Quality, Environmental and Sustainable Management Systems
•Quality Management and Excellence Models
•Research Methods

Exit Award: PgDip Quality Management

Stage 3

•Dissertation

Award: MSc Quality Management

How you will learn

This course is delivered via our online virtual learning environment (Campus Moodle) allowing you to interact effectively with lectures and colleagues alongside accessing a wide variety of online resources. Our online resources and databases are very extensive with up to date research collections and materials. Our online study approach simulates the traditional classroom environment. Course materials will be made available on Moodle for you to access and study including e-engaging and e-discussion with lecturers and other online participants.

You will be working on both individual and group-based activities as well as case study based assignments. Interactivity is a key component in this course and has been specifically designed to accommodate busy professionals who want flexibility in their study. The course is delivered through a variety of online technologies like discussion forums, online materials, online tutorials, online activity work, online practical work (client based case study), student-centred learning and private study. This online study model has been proven very successful for our participants and also the value and benefit gained by completing this course.

Our Distance Learning Model

Our supported distance learning mode of delivery allows you to study online from any location and is designed to fit in around your work commitments. You will be taught and supported by experienced academics and industry professionals who will recreate the same challenging interactive format of the on-campus courses for those studying at a distance.

Our virtual learning environment, CampusMoodle offers students flexibility of where and when they can study, offering full and open access to tutors and other class members. Students have the benefit of being part of a group of learners with the invaluable opportunity to participate in active, group-related learning within a supportive online community setting. The online campus provides students with lectures and course materials and it also includes:

•Virtual tutorials
•Live chat
•Discussion forums, blogs and chats - student and tutor led
•Up-to-date web technology for delivery methods
•User friendly material
•Access to our online library

As online learners, students are part of a 'virtual cohort' and the communication and interaction amongst members of the cohort is a significant aspect of the learning process.

Placements and accreditations

This Masters in Quality Management is accepted by the Chartered Quality Institute (CQI) - formerly the Institute of Quality Assurance (IQA) - as part of the academic entry requirements for full CQI membership. Acceptance of our MSc Quality Management with the Institute is evidence that this course is committed to maintaining high standards of professional skill, ability and integrity of our learners and participants including meeting wide range of industry demands in quality management approaches.

The acceptance of this course by the CQI also demonstrates that you will acquire the necessary knowledge, competencies and skills to match these requirements and to gain recognition within the sector. The structure of the course allows you to gain the skills and knowledge which are applicable to a variety of different sectors, enabling you to enter your chosen industry with the necessary qualifications. This course is accepted as part of qualification route to full CQI Membership (MCQP).

Careers

Quality management is a skill which is sought after by industry globally and this course will equip you with the knowledge and expertise for a career as a leading quality professional. This course is designed to enhance your knowledge of Total Quality Management (TQM). This knowledge will enable you to add value to an organisation, in terms of developing and influencing strategy whilst understanding processes, performance measurement techniques and benefits management.

Our graduates have gone on to successful careers in a variety of industry sectors. These include energy, charity, pharmaceutical, and mining in roles such as-
• quality manager
• reliability manager
• project quality controller
• quality auditor
• technical inspector
• quality planner

How to apply

To find out how to apply, use the following link: http://www.rgu.ac.uk/applyonline

Funding

For information on funding, including loans, scholarships and Disabled Students Allowance (DSA) please click the following link: http://www.rgu.ac.uk/future-students/finance-and-scholarships/financial-support/uk-students/postgraduate-students/postgraduate-students/

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Our innovative MSc Health Psychology programme applies the theories, methods and techniques of psychology to issues of health and illness.

These are integrated into the psychological processes related to the maintenance of health, the promotion of the psychological wellbeing of the physically ill, and the normal and pathological responses to ill health and stress.

PROGRAMME OVERVIEW

Our MSc Health Psychology programme will equip you with a sound knowledge of theories and practical issues relevant to health psychology.

You will consider the psychological and physiological responses of the individual to ill health, as well as the social and community contexts of health-related behaviours and healthcare systems.

The programme will equip you with a sound knowledge of theories and practical issues relevant to health psychology, in addition to a solid understanding of quantitative and qualitative approaches to research.

The programme, which is accredited by the British Psychological Society (BPS), provides the academic component (Stage One) on the route towards becoming a Chartered Psychologist.

PROGRAMME STRUCTURE

This programme is studied full-time over one academic year and part-time over two academic years. It consists of eight taught modules and a dissertation. The following modules are indicative, reflecting the information available at the time of publication. Please note that not all modules described are compulsory and may be subject to teaching availability and/or student demand.
-Conducting Health Psychology Research
-Chronic Conditions
-Psychological Aspects of Health Care
-Maintaining Health Throughout the Lifespan
-Dissertation
-Qualitative Research Methods
-Quantitative Research Methods
-Preparation for Academic Research in Psychology
-Aspects of Experimental Psychology
-Crafting Research: Linking Theory and Methods
-Ergonomics and Human Factors
-Inquiry and Design
-Psychological Neuroscience: Psychophysics and fMRI
-Cognitive Behavioural Therapy for Health Psychology
-Psychology of Sustainable Development

EDUCATIONAL AIMS OF THE PROGRAMME

The aims of the programme are:
-To provide students with advanced knowledge and understanding of theory and practice in Health Psychology in accordance with the 15 competence requirements pertaining to Stage 1 of the British Psychological Society criteria for achieving Chartered Status in Health Psychology
-To train students in the informed and systematic application of the research-practitioner involving problem analysis and formulation, intervention design and evaluation
-To enable students to harness relevant theory and evidence in the integrated formulation of a wide range of commonly encountered health problems and issues
-To produce students equipped with the basic interpersonal, technical and creative skills required for the effective analysis and formulation of health problems, and for the effective design, implementation and evaluation of health interventions
-To prepare students for professional work pursued in a highly responsible, self-regulated, self- efficacious and politically sensitive fashion
-To facilitate self-reflection in support of personal and professional development via constructive feedback

PROGRAMME LEARNING OUTCOMES

The programme provides opportunities for students to develop and demonstrate knowledge and understanding, skills, qualities and other attributes in the following areas:
Knowledge and understanding
-Health psychology as an applied science
-The relevance of theory to professional practice
-Theory and evidence pertaining to the core areas as detailed by the british psychological society: context and perspectives in health psychology, epidemiology in health psychology, biological mechanisms of health and disease, health-related behaviour, health-related cognitions, individual differences, stress, chronic illness/disability, lifespan, gender and crosscultural perspectives, health care contexts, applications of health psychology, research methods, empirical research project, measurement issues and professional issues
-Basic and advanced research design and methods of investigation (qualitative and quantitative), data analysis principles and techniques
-The contemporary economic and political context of health care work
-Place and value of health psychology within an interdisciplinary framework

Intellectual / cognitive skills
-Critically assess and comment on both published and unpublished sources of research and commentary on health psychology issues
-Critically weigh up the contributions and limitations of health psychology in addressing various problems and issues
-Analyse and theoretically formulate various problem scenarios and issues pertinent to the practice of health psychology using a range of models and theories consistent with the principle of integrative practice
-Design, conduct and evaluate health psychology research and researchbased health psychology interventions
-Analyse and take into consideration the economic and political context of a health problem or issue in the process of designing and implementing tailormade interventions
-Reflect on particular case examples (hypothetical and real) with a view to informing theory development/elaboration in an iterative fashion

Professional practical skills
-Select, design, implement and evaluate a wide range of research techniques pertinent to research and research-based practice in health psychology
-Acquire some preliminary skill in designing research-based health interventions
-Analyse and interpret quantitative and qualitative data in a competent and critical manner
-Present/communicate their work in a professional manner for both academic, non-academic and business audiences, in both written and verbal (one-to-one, group) formats
-Apply problem-solving strategy and techniques
-Prioritise work, multi-task and manage time under pressure

Key / transferable skills
-Communicate ideas, principles, theories and problem formulations by oral, written and visual means
-Elicit high quality information and data from field sources
-Operate within a problem-solving research-based practitioner framework
-Conduct oneself in a professional (accountable, responsible), self-regulated and constructively critical fashion
-Use interpersonal and social skills as appropriate
-Apply analytical skill in a problem solving context
-Use information technology
-Pursue continuous improvement via self-reflection and other forms of professional and personal development activity

GLOBAL OPPORTUNITIES

We often give our students the opportunity to acquire international experience during their degrees by taking advantage of our exchange agreements with overseas universities.

In addition to the hugely enjoyable and satisfying experience, time spent abroad adds a distinctive element to your CV.

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Supply Chain and Operations Management
Supply Chain and Procurement Management
Supply Chain and Logistics Management
MSc/PgDip/PgCert (Cips Graduate Diploma and MCIPS)

Accredited by the Chartered Institute for Procurement and Supply (CIPS) and the Chartered Institute for Logistics and Transport (CILT).

Supply Chain Management

encompasses everything, from initial design, through to procurement of material and services, processing and delivery to the customer. In the modern world, customer satisfaction and sustainable business performance are both dependent on having the right product or service at the right place at the right time, and this cannot be done without an understanding of Supply Chain Management in its entirety.

The overall objective of the course is to provide high calibre graduates with an in-depth understanding of strategic, tactical and operational issues relating to management of supply chains. On completion of the course, participants will be equipped with state-of-the-art concepts, methods, techniques and tools to allow them to contribute towards the competitiveness of industrial and commercial organisations worldwide.

The course is suitable for:

•People who work or are planning to work within Supply Chain Management, eg operations, process management, operations planning and control, purchasing and procurement, logistics and distribution, amongst others.
•People with a background in support functions such as sales, maintenance, finance, marketing, quality, etc who wish to gain a better understanding of Supply Chain Management issues, concepts, models, tools and techniques.

The knowledge and skills you will gain through the course will make you a valuable resource in any supply chain-based enterprise - where you can contribute immediately - and make a difference!

Course Content:
The programme for the course comprises the following modules:
•Business, Operations and Supply Chain Strategy (10 Credits)
•Strategic Supply Chain Management (10 Credits)
•Supply Chain Operations (10 Credits)
•Management of Total Quality and Continuous Improvement (10 Credits)
•Enterprise Resource Planning (10 Credits)
•Advanced Project Management (10 Credits)
•Product Costing and Financial Management (10 Credits)
•Case Studies in Supply Chain Management (20 Credits)
•Masters Project (60 Credits)

Operations Management Specialism
•Fundamentals of Lean Six Sigma (10 Credits)
•Service Operations Management (10 Credits)
•Operations Management Option (10 Credits)

Logistics Management Specialism
•Logistics (10 Credits)
•Spreadsheet Modelling and Demand Forecasting (10 Credits)
•Logistics Management Option (10 Credits)

Procurement Management Specialism
•Strategic Procurement Management (10 Credits)
•Organisation Buying Behaviour and Structure (10 Credits)
•Procurement Management Option (10 Credits)

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Quality by Design (QbD) is based on the application of product and process sciences, from early-to-late stages of the product development cycle, to provide accelerated regulatory submission pathways for new drug applications.

•This is the first MSc dedicated to the new QbD approach to pharmaceutical process and product development
•QbD instils quality into the product while it is being developed and manufactured rather than waiting for post-production testing
•This forms part of a major initiative, being driven and supported by US, EU, and Japanese regulatory authorities, and defined within the Q8, Q9 and Q10 Guidelines from the International Committee on Harmonization (ICH)
•Benefit from investment in new, dedicated good manufacturing practice laboratories, links to the pharmaceutical industry and involvement of industrial practitioners in our course design and delivery

The course contains areas of core knowledge and skills with an emphasis on application of ‘Quality by Design’ principles and continuous improvement activities to the development and manufacture of pharmaceutical products. The course has been structured to ensure you have a coherent and balanced programme of study in the following areas:

• Principles and Practices of Quality by Design
• Product Design: Pre-formulation and Formulation
• Analytical Techniques in Materials Science
• Process Design, Control and Manufacturing
• Advances in Drug Delivery
• Biopharmaceuticals
• Process Analytical Technology and Chemometrics
• Experimental Design and Research Methods

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MSc Food Quality Management

The MSc Food Quality Management programme offers an integrated approach to the study and assessment of quality processes in the agrifood chain through an exclusively developed techno-managerial approach. The whole supply chain is studied from the primary sector to the final consumer. Food, flowers and cattle are also discussed.

Programme summary

Food quality management assures the health and safety of food and other perishable products (e.g. flowers) and has become increasingly important in today’s society, this is due to changing consumer requirements, increasing competition, environmental issues and governmental interests. This has resulted in a turbulent situation on the food market and in the agro-food production chain. The situation is further complicated by the complex characteristics of food and food ingredients, which include aspects such as variability, restricted shelf life and potential safety hazards; as well as many chemical, biochemical, physical and microbiological processes. To face this challenge, continuous improvement in food quality management methods is required wherever knowledge of modern technologies and management methods plays a crucial role.

Quality issues in food and other perishable products are generally tackled using either a technological or a managerial approach. At Wageningen, a concept has been developed that combines both aspects. This ‘technomanagerial’ approach forms the basis of the Food Quality Management programme. It provides a comprehensive and structured overview of quality management for predicting food systems’ behaviour and generating adequate improvements in these systems from a food chain perspective.

The programme prepares graduates to understand and work together with the different players in the food industry (management, Research & Development) in order to ensure high quality products.

Specialisations

You will combine Food Quality Management courses with several courses based on your educational background and interest. These courses can be in fields of food technology (e.g. product design, process design), food safety (e.g. food safety management, microbiology), management (e.g. case studies management, entrepreneurship) or logistics (e.g. food logistics management, supply chain management). The programme is thesis oriented and tailor-made to your specific interests. The thesis and internship in the second year of the programme are carried out in cooperation with the food industry.

Your future career

Graduates from this programme will be experts in the field of food quality management and can enter careers in agribusiness, research and public administration:
• Typical positions include quality assurance manager (responsible for the quality of the ingredients for a specific product).
• Designer/specialist (working on the quality aspects of fresh products in the development process), advisor/consultant (advising companies on certification).
• Researcher (studying the improvement of existing quality assurance systems in the food industry).

Student Tasioudis Dimitrios.
"It was my desire to combine my scientific background with management studies that resulted in my decision to do the Master Food Quality Management. The master gives you a useful tool in understanding the meaning of every result in a real life situation and enables you to select the best solutions to tackle specific problems. Wageningen University is a great university where science flourishes and research is of utmost importance. It is the ideal environment to gain knowledge and to accomplish your goals."

Related programmes:
MSc Management, Economics and Consumer Studies
MSc Food Technology
MSc Food Safety

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